Dear Frannie: Franchise Growth, Leadership and Scaling Advice

Franchisees are asking about vendor rebates - and you don't have a clean answer. That's the question at the center of this episode, and Katherine and James don't let it off easy.

They talk through what franchisees are really asking when they bring rebates up and how to think about rebate dollars in a way that serves the system - not just the P&L. Plus: why rebate complaints are almost never actually about rebates.

Candid, practical, and a little spicy. Just like the best franchise advice should be.

🎙️ Produced by My Podcast Host - the podcast platform built for franchising.

What is Dear Frannie: Franchise Growth, Leadership and Scaling Advice?

Dear Frannie is the franchise advice column you didn't know you needed. Hosted by Katherine LeBlanc, Fractional CMO, and James Vitrano, Franchise Operator, each episode tackles one real question franchisors are quietly wrestling with - from franchisee adoption and growth friction to leadership blind spots and operational scale.

No panels. No keynote speak. No fluff. Just two people who've been inside franchise systems answering the questions brand leaders are afraid to ask out loud.

If you're a franchisor navigating the messy middle of scale - this show was made for you.

New episodes drop bi-weekly. Subscribe so you don't miss the next one.