Ask Rezzz

Your client hired you as an expert, they expect that you’ll know what to do and if you don’t that you’ll figure out a way through the crisis.

You and your clients are in business together, work together and I promise you, in the end, it’ll all work out for the best in the end.

Some things to think about when you are presented with such a crisis:
- Put together a timeline of events
- Back any evidence up with data, leave any opinions at the door - it’s so easy to be angry and let emotions get the best of you, but in the end that does no one good
- If you don’t have evidence, get some
- Put together some recommendations past the event
- If this is affecting business today, figure out steps needed to address it until there’s a remedy
- Ask your client for their thoughts and suggestions
- Keep open communication, even make yourself available in ways that you never have
- After careful thought and consideration of options, put together a game plan to implement and stick to it

Show Notes

Your client hired you as an expert, they expect that you’ll know what to do and if you don’t that you’ll figure out a way through the crisis. You and your clients are in business together, work together and I promise you, in the end, it’ll all work out for the best in the end. Some things to think about when you are presented with such a crisis: - Put together a timeline of events - Back any evidence up with data, leave any opinions at the door - it’s so easy to be angry and let emotions get the best of you, but in the end that does no one good - If you don’t have evidence, get some - Put together some recommendations past the event - If this is affecting business today, figure out steps needed to address it until there’s a remedy - Ask your client for their thoughts and suggestions - Keep open communication, even make yourself available in ways that you never have - After careful thought and consideration of options, put together a game plan to implement and stick to it

What is Ask Rezzz?

You ask, I answer your web development and design business questions. 🚀 Struggling with a client? Want to build recurring revenue but unsure where to start? Feeling overwhelmed? Have a client that's always late? Want to get clients who respect you? This is the show for you 2 times a week.