Cashflow Diary™

Nightmare tenants. Unexpected maintenance requests. Confrontations with other hosts, or sometimes your landlords. Dealing with these conflicts is unavoidable, and to survive in the industry, you must learn how to navigate them skillfully without...

Show Notes

Nightmare tenants. Unexpected maintenance requests. Confrontations with other hosts, or sometimes your landlords. Dealing with these conflicts is unavoidable, and to survive in the industry, you must learn how to navigate them skillfully without compromising your professional image. During this episode, My guests shared their stories on how they handled these situations without losing their cool.

Also, in this episode:

  • What happens when a customer loses their diamond ring
  • Keep your emotions out of it and be professional
  • Why is subletting everything we asked for
  • The impact of Covid on the short-term rental industry

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About Cashflow Diary™ 

Jay Massey is a full-time Real Estate Investor, Entrepreneur, Popular Podcast Host, Author, Speaker, Coach & All-Around Problem Solver.

Cashflow Diary is a short-term rental hospitality training company. We show people how to build their own short-term rental business (without needing to buy or own any property) so they can thrive financially.

Heralded as the most advanced short-term rental training in the industry, Cashflow Diary enjoys creating content and communities that are solely focused on developing individuals into powerful business owners. Founded by J. Massey, Cashflow Diary exists to create short-term rental entrepreneurs. No matter your passion, he believes that running a hospitality business will change people’s lives…

 Cashflow Diary is here to share all of it with you.

What is Cashflow Diary™?

Cashflow Diary™ is the podcast for short-term rental owners who want their properties to actually pay them.

Host J. Massey is a real estate investor, sales coach, and master facilitator of Robert Kiyosaki's CASHFLOW™ 101 game. He breaks down real numbers from real client conversations: pricing, platform fees, direct bookings, systems, and the habits that quietly cap experienced hosts.

New episodes every Tuesday.

Want a second set of eyes on your numbers? Book your complimentary one-on-one diagnostic call at cashflowdiary.com/diagnostic

Many episodes are narrated with J. Massey's own licensed AI voice clone, built from his own recordings and real client conversations.