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Welcome to the Energetic Radio Podcast. This episode is brought to you by the

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SchoolOfPlay, co hosted by Dale Sybottom and Paul

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Campbell. Each week we'll bring to you tips, strategies and ideas on

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how you can bring more joy and happiness into your life and those you share

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it with. All right, everyone, welcome back to the podcast.

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Episode number 366 of the energetic Radio Podcast.

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Craig Randell, welcome to the show, mate. Thanks. Glad to be

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here. I think it's my first podcast from down under. Oh,

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there we go. Still pretty special. That definitely does. You're obviously

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joining from Seattle. Now, mate, you've. I'm going to give you a little intro here.

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I'm probably not going to do it justice, but consultant, which we'll talk about

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more. Teacher, principal. You've been a principal through Asia, the

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Middle East, South America, so a lot of international schools. But the

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biggest thing I want to know, mate, I'm a. I love making pizzas as well.

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And I know that you are a pizza connoisseur. Great. What

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is your go to topic? Like what, what's your best pizza mate

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that you could make? If Paul and myself were coming over, what would you do?

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Now, this one's not everyone's cup of tea. Okay, but that's okay. But I like

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it already. It's the one that I think is my favorite. Okay, so it's

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pesto sauce. Okay. Cheese,

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obviously. Then it's got kalamata olives, artichoke

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hearts, sun dried tomatoes, kind of those

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little pickled pepper kind of things. And then feta

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cheese. Oh, wow, you've got me.

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You had me. Sun dried tomatoes and feta. Dried tomatoes and

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feta. Oh, what a combination. Yeah. And the kalamata too, those

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strong flavors. Oh, yeah, we're in. I like it. That, that's a bit of a.

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That's, that's a Mediterranean background there, Craig. Does that come from anywhere you might.

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No, I didn't think about that. But I think it must have, like, it must

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have oozed into me somewhere. I love. Now, I

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wasn't aware of this. This has been sprung on me. Is this like a side.

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Is this a side hustle or a side love that you got? Just love making

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pizzas. It would like, like, like however many

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other billion people I started baking during COVID

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and like most things, other people could make better, so I stopped baking it.

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But the pizza dough I made and I actually cook it on our pizza stone

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on our barbecue outside grill. Like I realized, oh

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no, I make this better than most people. So. Yeah, nice. I Like it and

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has the baking, has the, the pizza dough

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transferred into bread or just

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bread, but, but like. I can get really. People

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can make bread better than I can really easily. Like my pizza, like

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it's pretty good. I like it. I like it too, mate. I like it.

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I'm the same. I've got a stone like pizza oven and

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it's a really nice thing when people come over. Like it's the thing I find

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though, Craig, is I think everyone else has a really good time, but I'm

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flat out making the dough, doing the pizza. Everyone's having a great time. They go,

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you're gonna sit down? I'm like, I can't.

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It's true. But you know what I like most? I mean I like make. I'm

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introverted though, so sometimes I kind of like it because then I can step back.

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But then the other thing though is it's like sometimes you cook a

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food and it'll be like all this time and Everybody's done in 20 minutes.

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But when you have to keep making pizza, after pizza end up being this three,

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four hour event that ends up being way more social. I think that's my favorite

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part. Yeah, that's, that's a good way of looking at it. I'll just say I

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did it recently on Sunday and oh, it's like everyone was having a good time

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besides me. So I like the way you think about that, that it just. You

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have to drink too. That'll help you. I definitely had a couple of years. No

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problems here with that one, right? No problems here with that one. Yeah. Craig, obviously

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mate, you've got a glowing resume and the work you're doing now of trust based

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trust is one of the hardest things I feel to gain. And we talk about

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this all the time. Obviously we try and use play to make people feel safe

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and through that we try and build trust just in the world.

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How do build trust? What's the best way that you've seen it from?

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Obviously all your practices been principal all around the world.

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Is there a clear way to do it?

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No, I think there's a clear way, but I'll think there's things you can do

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and maybe even like. Okay, so in my earlier days I

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was a basketball coach and I would read basketball coaching books all the time.

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There was a guy named Dean Smith. He was Michael Jordan's college basketball coach. I

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know you guys know who Michael Jordan is. North Carolina. In his book

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he said, I learned a lot, a hell of a lot more about how to

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be good coach. From all the non examples than I did from the

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examples. So I think there's a ton of things that you

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shouldn't do that work against building trust.

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Because trust is hard to build, it's easy to ruin.

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And so one, I mean, being kind,

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being emotionally intelligent, those are good things to do. Like being short tempered,

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not thinking about things, being, thinking that I know best and people should

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do things my way because that was the way that worked for me. Doesn't make

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sense. Like in my world, like where we rate teachers on

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pedagogy, that's an absolutely horrible way

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to build trust because that's their heart and soul on the line, man. Work from

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strengths, don't work from deficits. I mean those are just right

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off the top. Just a handful of little things. Yeah, I love that.

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So true. I saw a clip about an American teacher a while back. Yeah, I

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was also a former assistant principal, Craig, and a teacher as well. And

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I saw a clip while back and there was an American lady and she was

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marking one of her students work. And he got, you know, he got,

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he got two out of 20 correct. And, and you know, and, and she's

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written. And then she just wrote plus two on the thing. And it wasn't a,

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you know, two out of 20, it was just a plus two. And he's like,

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hey, you got, you got two. Right. Well done. You know, she didn't harp on

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the fact that you got 18 wrong. She didn't write two out of 20. And

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just that little notion there goes so long just to. You're harping on the positives.

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Right. And the amount of trust that would have built between that lady and that

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student would have been incredible. Every single person you're

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with, whether it's a child or whether it's an adult that you're

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working with, we have to take them where they're at. I mean,

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because they're where they're at. Like we can say where we wish they were, but

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that's irrelevant. They're where they're at. So if I'm going to help

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support you and help grow you, I have to take with you where

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you're at. And I have to differentiate what I'm going to do. And like in

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my world of observing teachers, I do, I have times when I have to search

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a lot harder for strengths. Of course I do when I do a 20 minute

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observation. But I can always find things. And we're gonna take you

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from there. And the thing is, you don't know what you don't know yet.

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The reason you're not doing well generally isn't because I know better and I'm choosing

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not to. It's because I only know what I know. So if I work there

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and think, why don't you know that? How the hell is that gonna help anybody

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or anything get better? Yeah, I love it. Can we dive a bit more into

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trust based observations and just enlighten especially myself and all of our listeners out

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there with what, what exactly is trust based observations? What do you do on a

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day to day basis? How do you go about things? Fill us in. I mean,

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what I do is I train school leaders. Like we go on site, we do

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training with where they go in and observe their teachers and we practice all week

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with their teachers. So that's what we do. I mean, I wrote a book, but

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it's just the system. And so we help them learn the system over it. But

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really, in a nutshell, it's a continuous series of 20 minute

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observations. They're unannounced, which people think is scary,

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but when it's from a strengths based place, it's less scary.

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Because if I know you're coming in, I worry and then I'm going to plan

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extra and then I'm not even talking about real teaching. So it's unannounced.

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We have a form that just has nine core areas of just pedagogy. No

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matter what your style of teaching is, everyone does it. And

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then really though, the magic is the next day. And it's the reflective

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conversation. This is really where we build trust. It's the how

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is really what matters. Because we can talk about building trust, but it's, it's the

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actions you take. There's a woman in the US named Brene Brown.

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She's a really famous sociologist. You guys are nodding like you know who she is.

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Yes, we do. And she talks about the connection between vulnerability,

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trust and risk taking. And she said vulnerability is not a bad thing, but when

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it's too high, it's an inhibitor. And so she says the

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way you get people to take risks is by lowering vulnerability.

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The way you lower vulnerability is by building trust. And she

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has what I think is a great metaphor. And you think of a jar, it's.

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And it's every consistent action that you take is putting a marble in a jar.

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And once that jar is full, then people will trust and they'll take risks and

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they'll innovate. And so really during that reflective conversation,

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normally what do you do? You start telling the teacher what they did, what their

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Scores were oftentimes what you need to fix. Like the need to fix

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people right away. Like, you know, the compliment sandwich or two stars and

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a wish or things like that. The research says that doesn't work

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because people are smart and people know the only reason you're saying the nice thing

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is to tell them what you really want to fix them. And so

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it's not genuine, right? I mean, it's. Well, people are well intended. I'm not saying

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that, but it doesn't work the way we want to. And so instead of

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like starting by that, we start by asking questions.

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And by asking questions, I think what I'm really saying is I value you

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as a professional and I care what you think and I want to hear what

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you think first. But I'm going to even go back first, so I'm going to

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reference everything as a marble so you'll know what I'm talking about now.

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So the first thing we do is we have the conversation in the teacher's room

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instead of our office. And we always say, whether you're 7 or 17 or

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37, getting called to the principal's office feels like getting called to the principal's

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office. And if you were a teacher earlier in your career, I bet

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sometime your boss called you down and you had a moment of panic thinking, what'd

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I do wrong? And it wasn't anything, but there's just something about it. It's

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how we think. Yeah, I've heard about you too.

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The next thing is, sounds silly, but when we get to the room, we ask

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permission. Hey, is now a good time? Because I could say, hey, let's

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do it. And you will, but no one likes to be told. So just that

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little courtesy makes people more trustful. I sit beside

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you, not across from you. People are more comfortable when they sit beside each other

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than across from each other. We share the form. It's like we're looking

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at screens right now. We're transparent, we're not hiding anything. And then

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like I said, well, really the next thing we do is we literally tell them

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what the goal of trust based observations is. And we just say the goal is

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for all of us to do observations to build enough trust with all of you

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so that any one of us can come into your classroom, observe you,

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see you trying something new, and even though it's highly unlikely, have

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that thing you're trying be a train wreck. But as opposed to a

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maybe more traditional model where you'd be freaking out that that was happening today,

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you won't be worried because, you know, the next day, the first thing I'm going

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to say when I come into your room is, I. I love it that you

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were trying something new. Yeah. Good. And we say, because when that happens, what will

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you do? You'll keep trying new things, and then you'll get better. Yeah. So

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then we ask questions. We just like, what were you doing to help the students

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learn? But even then, we just say, as a little trust marble,

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we say, we definitely want to hear about the 20 minutes where you were in

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here. But we know sometimes you'll think you just missed the best part

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or you left right before the best part. And we just say, if that happened,

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tell us that too. It seems like a nothing throwaway statement,

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but, oh, my gosh, teachers relax. Yeah, Right. So

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we take down their answers. We share back their answers,

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which demonstrates that I've been actively listening to you. I make sure we're on

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the same page on that. We ask a second question.

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If you had to reteach the lesson, what, if anything, might you do differently? And

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we had another little trust marble and say, teaching's hard.

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Sometimes when we teach, we nail it. When that happens, we want to

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celebrate it. I never want you to feel like you have to manufacture an answer

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to this question just because I'm asking. And at the same time, we know. Most

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of the time we think, oh, I wish I would ever. Next time I'm going

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to. And then we take down their answer to that question, and then we

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start going through the form. And the form is so specific that everything

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we're sharing with them is specific praise. And

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that builds them up and builds them up and builds them up. And we don't

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offer suggestions. The first four visits with the first three visits.

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That's interesting. I love that model. Yeah. Because it's that

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sand. Well, because if I do all this other trust stuff, but at the very

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end, I'm like, hey, listen, here's what I want you to work on.

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It's, it's, it's, it's going to come across as the same thing. Oh, you're doing

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all this nice tips just so you can tell me what to get better at.

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But one, how am I going to know after one time? Like, maybe it was

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just a bad day. Maybe you're good at that thing. I just didn't happen to

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see it. But for whatever reason, I'll tell you that my

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very first year as an assistant principal, I

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didn't offer praise at first because I was

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afraid of the thing. What if they were good at it, and I hadn't seen

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it, but really, when I was doing this new model, I didn't even. It wasn't

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even a model, and it was just what I'd learned to do. Teachers loved it.

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They were like, you're the best principal I ever had. I didn't know what I

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was doing. But they cared about being listened to so much and having strengths

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shared that they felt that. And so the real reason I

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didn't give feedback right away was I was afraid if I started telling them what

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to fix, they wouldn't like me anymore. Yeah. And it's the

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truth. I mean, I can say that now. But then an amazing thing happened. The

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third and fourth round. Well, over half my teachers at the end of the visit

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would say, craig, okay, okay, okay. But what can I get better at

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now? I didn't know this till years later when I realized that I sort of

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developed this thing that was trust. So now we wait until the

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fourth time, but even then, when we give feedback, like,

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as school leaders, we're notorious for being horrible at giving

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feedback. Like, if we were to say what we want teachers to do to students

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and then what we do to them, the hypocrisy is astounding. It's like,

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hey, I want you to get better at your feedback. And like, just

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leave it like that. Or and here's an article. But we would

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never say to a third grader, listen, those

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multiplication. That needs some work. Okay, we would never just say

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that. Or, and here's a times table. I'll see you in a month. Right? But

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that's what we tend to do. So now we provide genuine

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support with you. We, we sit down, we work with you. We'll

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say, let's, let's, like, we ask permission first to offer a

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suggestion that's enormous. It makes a big difference because people

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don't want to be told. They always say, yes, but then we work

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through with you. We say, let's bring up a lesson. Let's look at it. Let's.

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Here's, here's some strategies. Which one of these strategies would work?

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Would, Would you like me to model it for you? Do you want to co.

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Teach it? Do you want me to watch you? And when, when you do it

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like that, and it's genuine support, it really, really moves the

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needle. And people want to grow and they want to get better. Yeah.

242
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You're giving them a nutshell. Yes. That's bloody brilliant, mate.

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You, you're getting them to make the decision. You're not telling them, like, it's

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it's very clever in that way because like you said, no one wants to be

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told to do something. But because you've got the trust and you're giving them options,

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you're actually making them feel safe as well. And when you've got that trust and

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they feel safe, that's when the magic happens. Mate, mate,

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I've got my pen and my notepad here, Craig. And I've been taking notes as

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a parent and as a sports coach and you've absolutely blown my mind on

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how simple it is. And I'm an infinite learner and

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you've literally just taught me in the space of about seven minutes there, that

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grab of how I can improve myself as a dad

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but also as a sports coach. And so I'm taking what you've just taken out

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of the classroom and everyone listening out there, especially,

255
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like I could coach my kids under Sevens Soccer this evening,

256
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right. And I am useless. This is something I'm working on. Put my hand

257
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up at not making everything a teachable moment and even with my kids

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as well. And thank you because I'm now going to make sure that the.

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The first section of my session tonight is just gonna be fun

260
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and no teaching and just positive prose, no matter what

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happens. And don't try and correct technique and those sorts of bits and pieces.

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And for everyone out there, if you're coaching your parent, be

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intentional with that, right. Like have days upon days where you go, right. I'm not

264
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going to give any instructional thinking. I'm just going to give positive praise

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and harp on the strengths and the effort and the endeavor and

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wait and be patient for that moment to teach. You know what I mean? So

267
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I think what you're talking about in terms of building trust, then building confidence

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in learners can be transferred into. So into every.

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That's any aspect of every area of. Life, business,

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home, sports, coaching, relationship. Yeah,

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man. I'm actually a little bit mind blowing. Thank you. That is awesome.

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Did you. When, when you start. Sorry to cut you off. There you go.

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Is it. Obviously it makes so much sense. I think the way the

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world's working now. You just particularly like looking at sports coaching during, like

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it was all autocratic, you know, people just abusing and yelling. And

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now it's all about relationships and talking to people and building, leading

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with kindness, being empathetic, things like that. Are you finding now

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that what you're saying, people absolute, they're like, I

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want this now because they know it works.

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It's hard. I think in the. I'll

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say this every week when we do a training, every time we do a round

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because over the week we do 12 or 14 teachers we practice with over the

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week. And we always ask the teachers, hey, what do you think of this new

284
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stuff? I mean they're overwhelmed sometimes tears of joy. They're so not used to

285
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having their strengths shared with them. It gets them already thinking about what to do.

286
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The trust, you can see it building right away. The school leaders at the end

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of the week they're like, oh my God, this where I've been. So

288
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we get that. But Honestly, in the US

289
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since 2000, really, we've had these hyper

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rigorous rubric based models that had 60,

291
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70 different indicators of teaching practice. And it's been

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embedded now for a generation, 25 years. We've got

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two main studies in the last eight years that say literally no

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improvement, it's not working, it's not improving teaching and learning and

295
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worse, it's causing harm, it's causing teachers to lower their sense self

296
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efficacy, be self critical, lower their dis,

297
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increase their dissatisfaction at work. Yet

298
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it's so deeply embedded and change is

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so hard and there's state laws about teacher evaluation that

300
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I find, I have conversations and people are like, yes, right away we're

301
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into it. But for a lot of people they're still,

302
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they're afraid. Yeah, yeah. To make the change because

303
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the systems are so deeply embedded and it's

304
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frustrating but you just keep plugging away. Yeah, we're the same over here,

305
00:18:28,210 --> 00:18:31,930
mate. Our educational system has gone just data, data data

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mad instead of bad and gone just in almost like

307
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three week blocks. Now you've got to get through this amount of content in three

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weeks and it has to be graded and, and you then use that data to

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drive your next, you know, approach. It's burning teachers

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out. It's, it's not fun. There's no, there's no flexibility.

311
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I mean there's no, you can't bring your own personality to the floor. It's just,

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you know, hammer, hammer, hammer. And we're now starting to see a little bit of

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a shift to what we call connection before content.

314
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So that, that real shift in, in the educational system and I think at the

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wider world too, but definitely education about just being intentional with

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sacrificing, you know, five, ten minutes of your class time to build connection

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before you get into your content, which we're all about, which we love. So it's

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helped, definitely helping us. But is that apparent over there? Is it

319
00:19:19,330 --> 00:19:23,170
you picking that up in the States? I mean

320
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look, when I'm in classes, I teach teachers that do amazing stuff with

321
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relationship. You can tell they built it from day one. You can tell it's happening

322
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every day. It might necessarily be not, might not be five or 10 minutes at

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the beginning, but it's embedded in what they're doing. And I'll see school leaders

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that I can tell that that's, I mean, look, right now the people that are

325
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saying yes to me, those are already the right emotionally intell people. So

326
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you know, we're at the choir point. But

327
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I see,

328
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I see a lot of talk about it, but then I see

329
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administrations can't helping themselves like the central officer at the district

330
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office. Like they get obsessed with the scores and the data or they,

331
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or they, or they're afraid themselves of maybe the school board

332
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and being upset with the school board. But it's like you're either performance

333
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based or you're learning based. I was listening to an Adam Grant thing and he

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was talking about in performance based cultures, you're so worried about the

335
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outcome that what ends up happening is creativity and innovation

336
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gets stifled because people are afraid to get it wrong. But when you

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have a learning culture, it's okay to make mistakes.

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And then I'll keep trying and then I'll get better. And so I think what

339
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we're really is deeply embedded, really for the last 25 years

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is performance based culture. And we have to move

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more towards learning based culture. Not that people aren't talking about it, but it's

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still way too pervasive. The thing is, if you think

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about learning based culture and you operate in a learning based culture, the performance

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will show, it will grow. But if you work in a performance based

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culture, the learning won't grow. It's like, it's

346
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counterintuitive. Yeah, 100%.

347
00:21:01,520 --> 00:21:05,160
I'm coming over to North Carolina, Asheville in a couple of

348
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weeks. Is there anything I should know about? Because I lead

349
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with fun. Is that

350
00:21:12,580 --> 00:21:16,340
any tips for you? I'm keynoting The National Institute

351
00:21:16,900 --> 00:21:20,740
2025 conference is leading with fun

352
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something that will resonate with a lot of,

353
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a lot of us educators? Yeah, no, I,

354
00:21:28,580 --> 00:21:31,950
I think so for sure. I mean, I think, I mean, plus why they're having

355
00:21:31,950 --> 00:21:34,310
you out because they know that's what you guys are about. So that's what they

356
00:21:34,310 --> 00:21:37,510
want. Right. So. And you're going to be an astronaut. You're going to be in

357
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a cool place to start with. So. No, I think people, people, I

358
00:21:41,310 --> 00:21:44,670
mean, look, does anybody get excited about when you ask that Initial

359
00:21:44,670 --> 00:21:48,430
icebreaker. Nobody's excited about it at the beginning but then usually once

360
00:21:48,430 --> 00:21:51,190
they're into it, they do it. But, but no, people

361
00:21:52,630 --> 00:21:56,070
like what you guys are talking about play and what you all are about. Like

362
00:21:57,120 --> 00:22:00,920
people realize that people know the value of that. Has

363
00:22:00,920 --> 00:22:04,680
early education become too academic and less play and would be

364
00:22:04,680 --> 00:22:07,880
better in my opinion if we went to more play based and would that set

365
00:22:07,880 --> 00:22:11,680
kids up for better academic success down the road? For sure.

366
00:22:11,680 --> 00:22:15,440
But I mean, geez, we're human beings, we want laughter in our life.

367
00:22:15,440 --> 00:22:19,080
We know play is laughter. Right. So yeah, I

368
00:22:19,080 --> 00:22:22,800
don't, don't worry about that. You guys are going to be good. Yeah. I've got

369
00:22:22,800 --> 00:22:26,560
a random question for you, Craig. Obviously you've got a company called Trust Based

370
00:22:26,560 --> 00:22:29,980
Observations. What's your relationship like with trust?

371
00:22:30,220 --> 00:22:34,060
So not, not your business relationship, your personal, let's take the business hat

372
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off our business cards, not who we are. What's your relationship like with trust

373
00:22:37,900 --> 00:22:41,340
in your own life? Have you burnt it before? Have you been burnt? Fill me

374
00:22:41,340 --> 00:22:42,620
in. I want to know a bit about you.

375
00:22:45,020 --> 00:22:48,780
That's a deep question. It is a deep question. Bloody glad

376
00:22:48,780 --> 00:22:52,340
I didn't ask that. Sorry, I gotta go. It's been nice chat

377
00:22:52,340 --> 00:22:56,050
guys. Well,

378
00:22:56,050 --> 00:22:59,730
I mean obviously I, I, I'm not perfect. I

379
00:22:59,730 --> 00:23:03,330
fail too in, in places in my life but, but,

380
00:23:03,490 --> 00:23:07,130
but I try to live it and have I been

381
00:23:07,130 --> 00:23:10,769
burned? Yeah, I've been burned by stuff in my life and, and,

382
00:23:11,650 --> 00:23:15,410
and man, sometimes it stings and sometimes it stays and, and

383
00:23:16,610 --> 00:23:20,410
that's the thing about trust. It's so, it's so hard

384
00:23:20,410 --> 00:23:23,490
to build and it takes time and time and it has to be consistent and,

385
00:23:23,490 --> 00:23:27,300
and if you've, if you've built enough you can make a mistake. And

386
00:23:27,300 --> 00:23:31,060
like using our analogy, that tip that jar over and I think you'd be

387
00:23:31,060 --> 00:23:33,500
able to pick a lot of them up but some are going to slip under

388
00:23:33,500 --> 00:23:37,220
the, under the, under the sofa. Right. And some are going to go into heater

389
00:23:37,220 --> 00:23:40,020
vent and you're going to have to work to build some of that stuff up

390
00:23:40,020 --> 00:23:43,660
again. And, but if you do it, you know, more than

391
00:23:43,660 --> 00:23:47,420
once, I mean it's. Just, Yeah, I just,

392
00:23:48,060 --> 00:23:51,580
and let's be honest, as human beings, I'm a firm believe that every single one

393
00:23:51,580 --> 00:23:55,260
of us have made a mistake at some stage. Everyone, like, come on, like every

394
00:23:55,260 --> 00:23:58,920
single one of us. However, so many people, when points once

395
00:23:59,400 --> 00:24:02,600
someone burns them once so to speak or get something wrong,

396
00:24:03,080 --> 00:24:06,800
they don't forgive that easily and sometimes they've moved themselves in

397
00:24:06,800 --> 00:24:08,680
that world of trust, even though they've broken themselves.

398
00:24:10,680 --> 00:24:14,480
That's a hard thing too. Right. Because we. Sometimes it can

399
00:24:14,480 --> 00:24:18,320
be hard to forgive. Right. And. But sometimes I think we end up just

400
00:24:18,320 --> 00:24:21,960
punishing ourselves too much with forgiveness. And. And

401
00:24:21,960 --> 00:24:25,680
maybe it's. Maybe sometimes it's not forgiving, maybe it's accepting, you know, or

402
00:24:25,680 --> 00:24:29,400
whatever. And depending on the severity of what

403
00:24:30,020 --> 00:24:33,660
someone has done or whatever. Or what you've done. But I

404
00:24:33,660 --> 00:24:37,380
mean, we all live in glass houses. That's for d. We

405
00:24:37,380 --> 00:24:41,060
do, don't we? You are speaking our language here, mate. I know I'm not different

406
00:24:41,060 --> 00:24:44,780
sides of the world, but I, I'm intrigued. I love going to

407
00:24:44,780 --> 00:24:48,300
obviously do a lot of work internationally. Paul's starting to do a bit with me

408
00:24:48,300 --> 00:24:52,100
as well. Where's the. Where's the best place that you taught? I know

409
00:24:52,260 --> 00:24:56,100
obviously multiple continents when you were principal. I know it's

410
00:24:56,100 --> 00:24:59,810
hard to pick one, but did you have a favorite place? Because international teaching,

411
00:25:00,050 --> 00:25:03,850
it's vigorous, it's full on, but it's also an amazing

412
00:25:03,850 --> 00:25:07,010
experience. Fun. It's an amazing experience for sure.

413
00:25:07,570 --> 00:25:11,010
Oh, man. I mean, you don't want to slide a place. I mean, one

414
00:25:11,250 --> 00:25:15,090
like places like the Middle east has great food, Korea has great food. Like

415
00:25:15,090 --> 00:25:18,210
for food. Those two places are the best. But I mean, I don't know if

416
00:25:18,210 --> 00:25:20,970
I can say one or the other. The top two places to me were when

417
00:25:20,970 --> 00:25:24,450
I was in Warsaw and Poland, you saw that classic European

418
00:25:24,850 --> 00:25:28,690
old town kind of feel. And I always say any place that has beer

419
00:25:28,690 --> 00:25:32,390
gardens, on bike paths, baths. It'S a good, good,

420
00:25:32,390 --> 00:25:36,190
good be too very nice beers. They're two. They're

421
00:25:36,190 --> 00:25:39,910
two. Drafts are delicious. Oh, they do. They do for sure. And

422
00:25:39,910 --> 00:25:43,550
then. But Brazil, I mean, come on. Brazil is.

423
00:25:45,549 --> 00:25:49,150
We were in a city in Brazil that other Brazilians would say, oh,

424
00:25:49,790 --> 00:25:53,310
Cura was the city, like city of 3 million people nobody's ever heard of.

425
00:25:53,550 --> 00:25:57,150
And they would say, oh, kurichibanos are so cold. And all I could think is,

426
00:25:57,150 --> 00:26:00,650
like, if these are the cold Brazilians, because they're the

427
00:26:00,650 --> 00:26:03,890
warmest, nicest people I've ever met. Like

428
00:26:03,890 --> 00:26:07,610
Brazilians. And then, you know, like Brazilian beaches. Or you go

429
00:26:07,610 --> 00:26:09,330
to Rio for the weekend. I mean.

430
00:26:11,730 --> 00:26:15,010
We'Re picking up what you put down. That's about it. Well,

431
00:26:15,410 --> 00:26:19,010
I'm really intrigued. So all the world travel done in teaching was

432
00:26:19,010 --> 00:26:22,810
that. Was it. Was it with a partner? Was with your family? Was

433
00:26:22,810 --> 00:26:26,530
it pre family? Was it young? Was it intentional? Did you set out going?

434
00:26:26,530 --> 00:26:29,730
I want to go and see the world and, and

435
00:26:29,810 --> 00:26:33,490
explore my you know, my, my profession, or did it just happen by

436
00:26:33,490 --> 00:26:37,010
chance? How did it all come about? How did you travel the world and

437
00:26:37,010 --> 00:26:40,370
teach everywhere? I mean, I think I've always followed passions

438
00:26:41,330 --> 00:26:43,330
in terms of my work and,

439
00:26:45,090 --> 00:26:48,290
and it was just at the time my wife and I,

440
00:26:48,850 --> 00:26:52,690
our kids were entering kindergarten and we just, we talked about

441
00:26:52,690 --> 00:26:55,690
it on our first date and then we thought, well, let's do it. And you

442
00:26:55,690 --> 00:26:58,450
went to a job fair and then did it. And then where you end up

443
00:26:58,450 --> 00:27:02,170
from place to place after that is just, you know, that's just. Kisma, you can't,

444
00:27:02,170 --> 00:27:04,770
you, you can't decide. I only want to go here. It doesn't work like that.

445
00:27:04,770 --> 00:27:08,090
So, like, I would never have chosen to live in Saudi Arabia, but, you know,

446
00:27:08,250 --> 00:27:12,090
it was good for two years and so. Yeah, but it was. I'll tell

447
00:27:12,090 --> 00:27:15,610
you this, that the experience was amazing. My kids

448
00:27:16,500 --> 00:27:19,860
are true global citizens. The way they think the way,

449
00:27:20,340 --> 00:27:23,180
the way they. We live in the Middle East. We went to this school with

450
00:27:23,180 --> 00:27:26,980
displaced Palestinians and so their vision on the world

451
00:27:27,620 --> 00:27:31,300
is so much more mature than their. I have twins that are 23

452
00:27:31,300 --> 00:27:34,980
right now, I'll tell you. We came back their junior year in high school

453
00:27:35,220 --> 00:27:38,660
and it was their 17th birthday in January, and I said, what do you guys

454
00:27:38,660 --> 00:27:41,260
want to do? They said, we just want to take the day off. We want

455
00:27:41,260 --> 00:27:45,030
to go play in Seattle. Like, great. And they said, oh, and that night

456
00:27:45,030 --> 00:27:48,670
there's a lecture at the University of Washington on the Arab Israeli conflict and we

457
00:27:48,670 --> 00:27:49,470
want to go to that.

458
00:27:52,350 --> 00:27:55,990
Oh, that is amazing because that's a question to have for you, me

459
00:27:55,990 --> 00:27:58,990
included in this statement. I think so many human beings are really,

460
00:28:00,590 --> 00:28:04,430
really concerned and worried about pulling their kids out of

461
00:28:04,430 --> 00:28:08,270
school with their mates, with their friends and then going to do that travel thing.

462
00:28:08,750 --> 00:28:12,470
For me, we would. We're in that mindset of let's get them through primary

463
00:28:12,470 --> 00:28:16,140
school first before you consider, you know, turning their world upside

464
00:28:16,140 --> 00:28:19,780
down. Because you want them to have a, a bit of a balanced and set,

465
00:28:20,180 --> 00:28:23,140
you know, routine and friendship groups and, and they're safe.

466
00:28:24,020 --> 00:28:27,860
Would you say stuff that and throw the window and, and they'll be just

467
00:28:27,860 --> 00:28:31,460
fine. Yeah, yeah, that's, that's all international or. International,

468
00:28:32,500 --> 00:28:35,700
but here's what I'll say. It's actually, it's easier when they're earlier. I mean, right,

469
00:28:35,700 --> 00:28:39,460
they just go along with you. You're their security blankets. Sure, they're friends, but,

470
00:28:39,780 --> 00:28:42,420
but they'll come home and they'll see them in the holidays still. And

471
00:28:43,460 --> 00:28:47,180
especially you've been in the same place the whole time. But now it's easy.

472
00:28:47,180 --> 00:28:50,500
The early moves were harder. Like when he moved when they were in middle school.

473
00:28:50,500 --> 00:28:54,340
Yeah, they weren't so happy with us. I can imagine.

474
00:28:54,580 --> 00:28:58,380
But even now, I mean, they're so grateful now. They weren't always in

475
00:28:58,380 --> 00:29:01,940
the moment for it, but no, when you're early and I mean,

476
00:29:01,940 --> 00:29:05,220
honestly, that story of my kids, like who

477
00:29:05,940 --> 00:29:09,630
to be thinking like that and so, and

478
00:29:09,630 --> 00:29:12,790
it's. Oh man, it's a fun life. Yeah. And are they now, if you don't

479
00:29:12,790 --> 00:29:16,110
mind me asking, are your kids now jet setters? Are they, are they travelers? Do

480
00:29:16,110 --> 00:29:19,590
they, have they got the bug? My daughter went to school in London at King's

481
00:29:19,590 --> 00:29:23,430
College and she's there right now and she's graduated and

482
00:29:23,430 --> 00:29:27,030
she's attending bar for a couple years before she does grad school. But

483
00:29:27,350 --> 00:29:31,190
because of a certain person in the White House, she will not do grad

484
00:29:31,190 --> 00:29:34,430
school in the United States. She doesn't want to have anything to do with her

485
00:29:34,430 --> 00:29:35,750
country. And I don't blame her

486
00:29:38,240 --> 00:29:41,600
tipping my hand there. And they would,

487
00:29:41,920 --> 00:29:44,480
they would both probably consider themselves Marxists.

488
00:29:46,640 --> 00:29:50,480
They're 23. But, but they. And my

489
00:29:50,480 --> 00:29:54,280
son is, he just finished his first year of teaching at a severe

490
00:29:54,280 --> 00:29:58,080
behavior school and that was. One year was enough of that.

491
00:29:58,160 --> 00:30:01,800
But I can tell he's got the international school teaching bug and, and I

492
00:30:01,800 --> 00:30:05,600
wouldn't be surprised to see that happen in his life too. Yeah, I love that.

493
00:30:05,600 --> 00:30:08,360
And it's such a cool profession, you can take it anywhere, isn't it? It is

494
00:30:08,360 --> 00:30:12,000
such a cool profession. Yeah, it's pretty amazing. Yeah,

495
00:30:12,000 --> 00:30:15,240
it's wild as well. So Craig, when you look back and obviously

496
00:30:15,640 --> 00:30:19,360
pretty impressive story, mate. Like, you've got a great resume, you've seen the

497
00:30:19,360 --> 00:30:23,040
world, you've impacted so many people. Do you ever sit back and think what you're

498
00:30:23,040 --> 00:30:26,440
most proud of? Like, is it what you've created? You know, if you trust based

499
00:30:26,440 --> 00:30:29,920
observation? Because that first 10 minutes where we were just

500
00:30:29,920 --> 00:30:33,720
listening, I was just in awe, man. It wasn't about, you know, the

501
00:30:33,720 --> 00:30:37,400
schools, the teachers that we work with, the students. I was thinking as me, as

502
00:30:37,400 --> 00:30:40,800
an individual, how I treat people. And I know Paul's the same,

503
00:30:40,800 --> 00:30:44,600
particularly we've got younger kids, so trust is so important. And the way you

504
00:30:44,600 --> 00:30:47,720
were speaking, it just hit home with me. Are you, are you really proud of

505
00:30:47,720 --> 00:30:51,520
what you've created and that you're sharing with other people and allowing and more importantly,

506
00:30:51,680 --> 00:30:53,440
to feel safe and empowered?

507
00:30:55,520 --> 00:30:59,120
Yeah, I mean, I feel awkward talking about that. Please

508
00:30:59,120 --> 00:31:02,800
don't it's look, I didn't know I was creating

509
00:31:02,800 --> 00:31:06,320
it. If I'd known what the problem was and tried to figure out, oh, this

510
00:31:06,320 --> 00:31:08,960
is how to solve it, I don't think I could have done it. But it

511
00:31:08,960 --> 00:31:12,320
just evolved from the really the guy that was when I was in my principal

512
00:31:12,320 --> 00:31:16,160
certification program that run our program. Ran our program and it evolved and evolved and

513
00:31:16,160 --> 00:31:19,800
evolved. And then at a certain point somebody actually said,

514
00:31:19,800 --> 00:31:23,280
Craig, you need to protect your work. When I was in Brazil, the elementary principal

515
00:31:23,280 --> 00:31:26,360
and I didn't even know what he was talking about, he said, you created something,

516
00:31:26,360 --> 00:31:29,040
you don't want somebody to steal it. And I was just like, oh, thanks. And

517
00:31:29,040 --> 00:31:32,700
then I thought I should present at a conference and it went really well. And

518
00:31:32,700 --> 00:31:35,540
then I thought I should write an article and it went really well. And then

519
00:31:36,020 --> 00:31:39,020
we ended up coming home and I thought I'm going to try and turn it

520
00:31:39,020 --> 00:31:42,100
into a book. And so one creating a book and

521
00:31:42,260 --> 00:31:46,020
persevering through a book. I am proud of that because it's hard and,

522
00:31:46,180 --> 00:31:49,940
but I feel more than proud. I think I just

523
00:31:49,940 --> 00:31:53,700
feel lucky because I have a mission in life. Like now

524
00:31:53,780 --> 00:31:57,260
till the day like people, I've got friends that are nearing

525
00:31:57,260 --> 00:32:00,980
retirement and I'm like, why would I go golf? I mean every week

526
00:32:00,980 --> 00:32:04,540
I get to go and have this impact and I know it's, it's

527
00:32:04,540 --> 00:32:08,060
making a difference in the lives of teachers, it's making a difference in the lives

528
00:32:08,060 --> 00:32:11,580
of school leaders which I hope is trickling down into the lives of students.

529
00:32:11,580 --> 00:32:15,100
And so I, I'm proud of that. But

530
00:32:15,100 --> 00:32:18,940
mostly I feel just, I feel really lucky that I, I'm

531
00:32:18,940 --> 00:32:22,580
not sure everybody gets to have a mission and I won't

532
00:32:22,580 --> 00:32:25,940
retire. I, maybe I'll slow down. But this is my, this is, my goal is

533
00:32:25,940 --> 00:32:29,500
to change the world of teacher observation. So purpose. Yeah. You've got a

534
00:32:29,500 --> 00:32:33,240
purpose. Yeah. Is there any animos? Because over here

535
00:32:34,200 --> 00:32:37,880
I don't, I don't believe there's anything. Well, I worked in the education game

536
00:32:37,880 --> 00:32:41,400
for 18 odd years and never did we have an external organization

537
00:32:41,480 --> 00:32:45,200
come in to sort of observe or you know, do peer sort of teaching,

538
00:32:45,200 --> 00:32:48,760
whatever it might be. Was there anything like that before

539
00:32:48,760 --> 00:32:52,600
trust based observations came about or was it all internal in our schools? Over here

540
00:32:52,680 --> 00:32:56,440
it's all peer to peer, colleague to colleague. I'll buddy up with Dale,

541
00:32:56,520 --> 00:33:00,120
he works with me, he'll come in and observe me, teach gives me some feedback,

542
00:33:00,120 --> 00:33:03,860
vice versa. That's the system over here. But yeah. Did

543
00:33:03,860 --> 00:33:07,540
you find, was that already set up the external organizations coming to schools

544
00:33:07,540 --> 00:33:11,140
or. Well, I mean there have been models and, and so since

545
00:33:11,140 --> 00:33:14,900
those like the Danielson and Marzano are the two biggest models in the

546
00:33:14,900 --> 00:33:18,500
US and like, so for the last 25 years, you know, I'm not sure before

547
00:33:18,500 --> 00:33:22,060
that really, it was maybe less formal before that,

548
00:33:22,220 --> 00:33:25,940
but it's been like the peer to peer thing. Like I have no

549
00:33:25,940 --> 00:33:29,750
problem with the peer to peer thing, but I think it's,

550
00:33:29,750 --> 00:33:31,430
I think it's incomplete because

551
00:33:34,230 --> 00:33:38,030
every single week when I'm training a school, someone somewhere will say,

552
00:33:38,030 --> 00:33:41,670
hey Craig, what about this? What about that? Sometimes it'll be a tiny little thing,

553
00:33:41,830 --> 00:33:45,270
sometimes it'll be a thing that will dramatically improve trust based

554
00:33:45,270 --> 00:33:48,950
observations. And so I'm the guy that developed this thing

555
00:33:48,950 --> 00:33:52,390
and I have so many blind spots that

556
00:33:52,630 --> 00:33:56,230
every single week I'm training a school, I, I learned something

557
00:33:56,230 --> 00:33:59,830
new that makes for a better product. And so I think the

558
00:34:00,870 --> 00:34:04,510
thing that's missing from peer to peer is oftentimes it's

559
00:34:04,510 --> 00:34:07,710
what do I want to work on. And it's great what I want to work

560
00:34:07,710 --> 00:34:10,870
on on myself, but I'm not aware of my blind spots.

561
00:34:11,429 --> 00:34:15,150
And so if we've got something that's in a trust based way, it's helping

562
00:34:15,150 --> 00:34:18,870
to tackle, tackle all of our blind spots or our blind

563
00:34:18,870 --> 00:34:22,590
spots. I think that adds extra value in. Terms of what we're doing. I love

564
00:34:22,590 --> 00:34:26,160
it. And in that peer to peer model, you're not taking the learnings from every

565
00:34:26,160 --> 00:34:29,800
single other school or every other teacher from across the

566
00:34:29,800 --> 00:34:32,880
country. You know what I mean? Those learnings that you've taken along the way, you

567
00:34:32,880 --> 00:34:36,360
just, you know, you get, you get your blinkers on, don't you get your blinkers

568
00:34:36,360 --> 00:34:39,280
of your school on and what's happening within your school. And I think with the

569
00:34:39,280 --> 00:34:42,520
peer to peer model, you're almost a little bit worried about upsetting the apple cart

570
00:34:42,520 --> 00:34:44,800
because you've got to work with them every single day, right? A little bit. I

571
00:34:44,800 --> 00:34:47,960
think, you know, one of the things in our form that I'm really, that I

572
00:34:47,960 --> 00:34:51,760
am proud about is we have, for each of the nine areas of pedagogy,

573
00:34:52,620 --> 00:34:56,020
we have hyperlinks. So you hit this thing and it brings you, here's all these

574
00:34:56,020 --> 00:34:59,860
actionable articles on, on this area of pedagogy. Here's all. So now

575
00:34:59,860 --> 00:35:03,220
all of a sudden I've given you a wealth of information right at your

576
00:35:03,220 --> 00:35:06,780
fingertips. So as a teacher or a leader, I can tap right into

577
00:35:06,780 --> 00:35:10,500
that in a way that feels safe. Maybe if I'm less Comfortable digging into

578
00:35:10,500 --> 00:35:13,900
it in front of others. Love that. That is brilliant. So we know you're not

579
00:35:13,900 --> 00:35:17,220
going to slow down. We get that narrow time, the cards. But for the life

580
00:35:17,220 --> 00:35:20,780
of Craig, what's next? So you've developed a business, you're loving life.

581
00:35:21,120 --> 00:35:24,640
No golf, we know that. Pizza's on the card. What else, what else, what else

582
00:35:24,640 --> 00:35:28,360
in your world, mate? What are you looking forward to? What's coming up? Oh,

583
00:35:28,360 --> 00:35:32,160
I mean I'm dealing with a publishing thing to try and get a new publisher,

584
00:35:32,160 --> 00:35:36,000
but more books. Writing is

585
00:35:36,000 --> 00:35:39,200
hard and I don't think I always like it because it's so hard.

586
00:35:40,320 --> 00:35:43,560
But kind of like you were saying earlier though, people are like, well what about

587
00:35:43,560 --> 00:35:47,040
like trust based for like supervisors and schools to into

588
00:35:47,760 --> 00:35:51,440
do supervision with other supervisors? What about for coaches? What

589
00:35:51,440 --> 00:35:55,040
about. So I think those are some of the things. And then I'm just

590
00:35:55,040 --> 00:35:58,720
working to grow it and spread the word. So it. Yeah, I mean my goal

591
00:35:58,720 --> 00:36:01,800
is to change the world. I'm not, I'm not saying that in the littlest way.

592
00:36:01,800 --> 00:36:05,480
I'm saying it in the biggest way possible. So it's just, it's

593
00:36:05,480 --> 00:36:09,240
all really, it's all in the same framework and opportunities come when you see like

594
00:36:09,240 --> 00:36:12,760
we've got people in India, Pakistan and Korea saying of hey, could we do it

595
00:36:12,760 --> 00:36:16,300
here? And you know, in that language. And so we're trying to figure out how

596
00:36:16,300 --> 00:36:19,260
do we make that happen and that kind of thing. I love that, I love

597
00:36:19,260 --> 00:36:22,780
that. Now people listening episode number 366 can go to

598
00:36:22,780 --> 00:36:25,580
trustbase.com obviously that's where they can reach out.

599
00:36:26,620 --> 00:36:29,859
Obviously. We've got quite a lot of international listeners that aren't all in the States,

600
00:36:29,859 --> 00:36:33,220
Craig. So they can go in there, get your book. They can still reach out

601
00:36:33,220 --> 00:36:36,860
to you. Obviously you said you thinking about expanding or things like that.

602
00:36:37,260 --> 00:36:40,630
Is that the best way is to reach you? Yeah, for sure. Just you can.

603
00:36:40,630 --> 00:36:44,270
There's a contact button somewhere on there they can do. Or just

604
00:36:44,270 --> 00:36:48,070
craigrustbase.com either way, done. Yeah, love that. I love it

605
00:36:48,070 --> 00:36:51,710
from the bottom of my heart, honestly. Thank you. I've. I love a podcast when

606
00:36:51,710 --> 00:36:53,990
I can take something out of it that I can put into my own life.

607
00:36:56,310 --> 00:36:59,150
But I love it. I love it. Yeah. 100. But if I'm doing that then

608
00:36:59,150 --> 00:37:01,910
everyone listening out there who's a parent or a sports coach or just another human

609
00:37:01,910 --> 00:37:05,590
being can also do that. Right. So honestly, thank you.

610
00:37:05,590 --> 00:37:08,350
Huge tick for this one for me because I'm literally going to take something from

611
00:37:08,350 --> 00:37:12,190
this and put into Practice straight away in about seven hours time.

612
00:37:13,150 --> 00:37:15,350
And I'm also going to do it with my own kids at home. So honestly,

613
00:37:15,350 --> 00:37:18,910
mate, thank you for just that little snippet of those golden nuggets

614
00:37:19,230 --> 00:37:22,670
of. Was it for the first four visits you don't give any.

615
00:37:23,710 --> 00:37:26,550
Not on the fourth visit. Yeah, not until the fourth visit is when then you

616
00:37:26,550 --> 00:37:30,230
start asking for permission to give some feedback. And I

617
00:37:30,230 --> 00:37:33,310
would have never have gone down that pathway. Not four visits. I wouldn't have been

618
00:37:33,310 --> 00:37:36,830
that patient to wait that long. And I would have thought sometimes you. Have to

619
00:37:36,830 --> 00:37:40,630
bite your tongue. All human beings and parents in particularly,

620
00:37:40,790 --> 00:37:44,310
but especially parents and sports coaches, they all think, right, my role here

621
00:37:44,630 --> 00:37:48,270
is to teach and is to improve. Yeah, and

622
00:37:48,270 --> 00:37:52,070
change. But let them, let them. But it is your, it is your

623
00:37:52,070 --> 00:37:55,710
role. But it's. But what's the best way to achieve success in

624
00:37:55,710 --> 00:37:59,430
that. That's what I mean. And honestly, you've now changed my philosophy. The rest of

625
00:37:59,430 --> 00:38:02,790
my life. I will not forget this because he will change them. But the way

626
00:38:02,950 --> 00:38:06,630
most people do, it doesn't change them. Yeah, because they end up rebelling.

627
00:38:06,630 --> 00:38:09,470
Because it's not them. The ones that are making the change or they think they

628
00:38:09,470 --> 00:38:13,240
are. This way allows that to occur. In all honesty, I'm picturing two of my

629
00:38:13,240 --> 00:38:17,000
players and reflecting now upon this. I've knocked the confidence

630
00:38:17,000 --> 00:38:20,160
out of them. You know what I mean? That's, that's what I've done a little

631
00:38:20,160 --> 00:38:23,360
bit and I've had to now really work the last few weeks. I put my

632
00:38:23,360 --> 00:38:26,240
hand that and go, ah, I've knocked the confidence out of them. And it'd be

633
00:38:26,240 --> 00:38:29,800
the same with teachers, right, or employees if you go straight in for,

634
00:38:29,960 --> 00:38:33,280
hey, that was good. You know, the positive, negative, positive sandwich you spoke about, they

635
00:38:33,280 --> 00:38:36,720
see through that. It can tend to knock the confidence out of people and then

636
00:38:36,720 --> 00:38:39,640
it's really hard to get that trust. And that confidence takes a lot more. Work

637
00:38:39,640 --> 00:38:41,950
than waiting for the morph. Is it? Yeah.

638
00:38:43,710 --> 00:38:47,390
Well, mate, we two people here, we really appreciate your

639
00:38:47,390 --> 00:38:51,230
time today. If you can help our listeners a fraction of what you've

640
00:38:51,230 --> 00:38:53,830
been able to do for both of us because light bulbs are going off in

641
00:38:53,830 --> 00:38:57,550
our little pinheads here. I'll tell you what, mate, we are. I'm

642
00:38:57,550 --> 00:39:01,190
loving that. I'm soaked. Thank you so much, mate. And just

643
00:39:01,190 --> 00:39:05,030
think you are making a difference. So if anyone has been

644
00:39:05,030 --> 00:39:08,720
exactly impacted like us both sitting here today, taking notes, been

645
00:39:08,720 --> 00:39:12,400
just so blown away by how simple it can be, but also how wrong

646
00:39:12,400 --> 00:39:15,160
we've probably been doing it, reach out to Craig, thank him, because,

647
00:39:16,200 --> 00:39:20,000
you know, that's what we. We all need praise and we all love that

648
00:39:20,000 --> 00:39:23,280
along the way and. And when you have a purpose that gives you the fire,

649
00:39:23,280 --> 00:39:26,800
the flame to keep going and, you know, more books, like you said in the

650
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race. So, Craig, thank you so much for your time, mate. What a

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powerful episode. Really appreciate it. Yeah, awesome. Thanks, Craig. Thanks,

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gentlemen. Had a great time.