Service Evolution

Summary
On this episode of Service Evolution, hosts Shawn Black and Jim Robinson explore revolutionary air purification technology with Sissi Liu, CEO and co-founder of Metalmark Innovations. Metalmark is making its indelible mark on the service industry on beyond, striving to combat air pollution and enhance indoor air quality. Throughout the episode, the trio discusses the inception of Metalmark and how it was inspired by nature’s own ingenious designs, as well as how its groundbreaking nanotechnology is transforming air purification possibilities. Metalmark partners with service companies, empowering its customers with simplified, self-maintained air purifications. Whether you’re dealing with the dry deserts of Arizona or the humidity of Florida, Metalmark’s vision transcends climates to provide cleaner, healthier air for all. 

Show Notes
(1:01) Introducing Sissi Liu and Metalmark Innovations
(6:20) How Does the Tech Work?
(9:50) How Service Companies Can Partner with Metalmark
(12:53) How Metalmark Addresses Air Quality in Varied Environments
(16:14) The Importance of Air Quality
(22:01) What’s Next for Metalmark
(26:53) How Metalmark is Reaching Service Providers
(31:42) Using Machine Learning-Driven Smart Technology to Increase Efficiency
(35:48) Metalmark’s Energy Savings
(39:30) Metalmark’s Pilot Testing
(43:25) Closing Thoughts

Links
Shawn Black
Jim Robinson 
CGP Maintenance and Construction
Sissi Liu
Metalmark Innovations 
 
Quotes
We structured our material at the nanoscale to give it a number of functions as well. Not the same as a butterfly wing, but we can remove volatile organics, we can catalyze different types of materials. And so that is the starting point.” - Sissi Liu, (8:01)

By limiting ventilation air and allocating some of that energy towards circulated air improvement with localized and smart operations of our system, we can deal with air quality in a way that balances both health and energy.” - Sissi Liu, (14:26)

There’s nothing like actually having data to demonstrate the results. And so we see this as an important piece that it’s not just from a concept perspective that we all know that this is the way it works, but we can actually have measurable numbers to show people.” - Sissi Liu, (39:11)

What we have observed as a problem in indoor air quality is that a lot of tests get done only in laboratories based on standards that are out there. So we certainly have done those, but when you put those systems in a real-world environment, the results can be very different. You have people bringing different things into the environment…There’s a whole bunch of things that are impacted by human activity that are not taken into consideration in a laboratory study. And so this is why we do these pilots.” - Sissi Liu, (40:11)

What is Service Evolution?

Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.