Jeannie is Global Keynote Speaker, Trainer, and workshop leader, CEO & Chief Customer Experience Investigator at Experience Investigators, Forbes Contributor and LinkedIn Learning Author and Instructor. Jeannie talks about service blue printing, how to get started, the difference between Front stage & Back Stage and how to set expectations. Join the Press 1 For Nick community on LinkedIn: www.linkedin.com/company/press-1-for-nick
What is Press 1 For Nick?
Press 1 For Nick is ranked in the top 2.5% of podcasts globally. The show has had 884,800 impressions in the last year, 50+ 5-star reviews, and listeners in over 181 different countries.
Nick’s guests – each with a unique wealth of knowledge – include leaders from a variety of backgrounds and industries. It is both educational and engaging, and each episode offers listeners a dynamic blend of insightful stories, best practices, and invaluable lessons.
Learn the stories and skills of the world’s most brilliant and interesting Customer Experience and Customer Service Leaders.
The employee experience (EX) and customer experience (CX) are interconnected.
This show will help you to focus on the customer and the employee!
Support this show, here: https://www.buymeacoffee.com/press1fornick