In this week's episode we consider one of the foundations of business transformation: Target Operating Model design. It's a topic too often shrouded in mystery but it really is a pretty straightforward process. Jason and Joe lay out a simple, step by step approach, the people to involve, and a description of the workshop sessions that will help you define your destination.
Transformation is, at its core, the process of turning one operating model into another.
Key takeaway: An operating model is the collection of capabilities (people, process and technology) that an organisation deploys to turn its vision and strategy into products and services that deliver value to its customers.
Welcome to season two of the Underscore Transformation Podcast. We hope you enjoy our episode discussing the need for a clear and robust Target Operating Model during your business transformation. This season focuses on the Build phase of transformation and follows on directly from season one (Scoping). If you haven't already, we recommend you listen to episodes 2-11 of season one as we will refer back to these topics, and they are vital in building the foundation knowledge required to move into the next phase of transformation.
Season two will cover the following points:
1. Resource your programme team
2. Build your future support model
3. Manage business change
4. Solution design
5. Get the best out of suppliers
6. Target Operating Model – detailed design
7. Integrations & Reporting
9. Testing, testing, testing
10. Governance & control
We will soon be releasing our white paper on the above points, which will be available for download via our website.
If you'd like to be notified of when this becomes available, please contact us via email, or register your interest via our website.
We’re always looking for ways to improve our content and would love to hear your feedback. If you would like to join the conversation, please contact Jason West to join our WhatsApp group.
Follow us on social media: @UnderscoreComms, find us on LinkedIn, or get in touch via email at firstname.lastname@example.org
Visit our website to find more content on transformation, project resourcing, and talent development.
This episode was recorded and produced by Matt Gore of icon business media.
What is Underscore Transformation?
The podcast that provides practical guidance for successful business transformation.