Resilient Retail

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SuitShop might come from humble beginnings, but you’d never know that looking at them today. The men’s formalwear brand is an incredible example of a digitally native brand that’s grown by prioritizing the customer every step of the way. That started with crafting a great online shopping experience, but it has also meant a surprise pivot to retail and groundbreaking new approaches to omnichannel selling. SuitShop’s success comes from a willingness to shift, bend, and change based on customer behavior. This conversation is a masterclass in product-market fit, and the ways that brands build trust with customers in the lead-up to one of the biggest days of their lives.

Show Notes

SuitShop might come from humble beginnings, but you’d never know that looking at them today. The men’s formalwear brand is an incredible example of a digitally native brand that’s grown by prioritizing the customer every step of the way. That started with crafting a great online shopping experience, but it has also meant a surprise pivot to retail and groundbreaking new approaches to omnichannel selling. SuitShop’s success comes from a willingness to shift, bend, and change based on customer behavior. This conversation is a masterclass in product-market fit, and the ways that brands build trust with customers in the lead up to one of the biggest days of their lives.

What is Resilient Retail?

Retail business owners have resilience in their DNA. From real stories of struggle and breakthrough to the insights your retail business needs right now, find inspiration, take action, and make your business future-proof.