In this episode, Joshua Gillow breaks down the real reason hardscapers, landscapers, and other outdoor living pros struggle to connect with clients—and it's not about pricing or project timelines. It’s about how you handle rapport, especially when the customer is dead wrong.
You will:
- Discover the #1 communication habit that sabotages trust during client meetings.
- Learn how to stay emotionally balanced—even when dealing with high-maintenance customers.
- Get Joshua’s go-to phrase that turns potential conflicts into open, collaborative conversations.
🎧 Hit play to master the agreement-first strategy that transforms sales calls into relationship-building machines for outdoor living pros, hardscapers, and landscapers.
Connect with Joshua at:
Tune into this podcast where a seasoned craftsman shares expert communication skills, strategies for overcoming stress and overwhelm, and insights on building a profitable business in landscaping and hardscaping, with tips on how to sell, close more deals, and achieve financial freedom to retire early as a successful business owner in the design