The Number

TRUST. It affects your topline, your bottom line, and everything in between. It seems like a nebulous concept, but my guest, Natalie Oldfield has developed The Client Trust Index™. This tool gives you proven, objective data that helps you make decisions, improve your customer experience, increase retention, and deepen relationships. We talk about how she transitioned from CMO, and her journey to becoming a world-renowned Trust Expert.

Show Notes

TRUST. It affects your topline, your bottom line, and everything in between. It seems like a nebulous concept, but my guest, Natalie Oldfield has developed The Client Trust Index™. This tool gives you proven, objective data that helps you make decisions, improve your customer experience, increase retention, and deepen relationships. We talk about how she transitioned from CMO, and her journey to becoming a world-renowned Trust Expert.

Creators and Guests

Host
Wendy Brookhouse
The Financial Planner for ambitious growth oriented Entrepreneurs
Editor
Shaun Whynacht
I’m the founder of Blue Cow Marketing and father of an amazing little boy. helping other business owners overcome challenges is my passion.

What is The Number?

The Number is a business podcast about the numbers that actually run your business.

Each episode focuses on one number. Revenue, profit, cash flow, capacity, time, valuation, customer cost, risk, or exit readiness.

Hosted by Wendy Brookhouse, and often joined by Kelsey MacAulay, the show breaks down what that number means, why it matters, and how it should influence the decisions you make as an owner.

Some episodes feature guests. Some are honest conversations. Some are solo deep dives.

If you own a business and want better clarity, better decisions, and better outcomes, it starts with knowing your numbers.