WEBVTT NOTE This file was generated by Descript 00:00:12.682 --> 00:00:16.822 Adam Hatcher: Hello and welcome to the 21 Clear Podcast where we talk about 00:00:16.882 --> 00:00:21.532 anything to help you chaos, proof your family business so you can build a great 00:00:21.532 --> 00:00:23.872 company with a strong family around it. 00:00:24.592 --> 00:00:29.152 I'm your host, Adam Hatcher, and I am excited today to share a 00:00:29.152 --> 00:00:33.472 conversation with you with Shane Arthur, a phenomenal executive 00:00:33.472 --> 00:00:35.242 coach from Raleigh, North Carolina. 00:00:35.662 --> 00:00:37.612 And we're gonna talk with Shane about the idea. 00:00:38.077 --> 00:00:39.067 Of regret. 00:00:39.487 --> 00:00:45.187 How do we build a great company and not look back with regret? 00:00:46.297 --> 00:00:50.467 I want to take a couple of minutes and share an idea with you that 00:00:50.467 --> 00:00:54.457 has helped me as I think about setting goals as an owner, I. 00:00:54.817 --> 00:00:58.357 But then we're gonna quickly pivot to an interview with Shane where we expand 00:00:58.357 --> 00:01:04.207 on that because families are in a unique position to define success and broaden 00:01:04.207 --> 00:01:06.577 it beyond just company financial results. 00:01:06.847 --> 00:01:10.507 So let me share an idea and then we're going to go to the interview with Shane. 00:01:12.997 --> 00:01:18.547 We were at a conference, a supplier conference for a 00:01:18.937 --> 00:01:20.617 customer of the family's company. 00:01:22.117 --> 00:01:26.437 One of the, one of the company's executives got up and shared with the 00:01:26.437 --> 00:01:30.937 suppliers, many of whom were family businesses and family owned companies. 00:01:31.627 --> 00:01:37.327 An idea that was new to me, growth, liquidity, and control. 00:01:37.747 --> 00:01:42.697 When you work in your family company, you get to set the priorities. 00:01:43.612 --> 00:01:48.442 The overall strategic priority, and you can pick from those three, usually two 00:01:48.442 --> 00:01:50.362 of them, growth, liquidity, and control. 00:01:50.362 --> 00:01:53.362 So growth is expanding the company. 00:01:53.632 --> 00:01:58.312 Liquidity is having money outside of the company to. 00:01:59.002 --> 00:02:02.632 Give to the owners to do things outside of the business versus reinvesting it. 00:02:03.232 --> 00:02:09.862 And then control is the degree to which the family ownership group maintains 00:02:09.862 --> 00:02:15.832 control of the company versus the bank, or private equity or outside investment. 00:02:17.272 --> 00:02:22.672 When you think about setting a big strategic goal for your company, 00:02:22.672 --> 00:02:26.482 a strategic foundation, you can typically pick two of those three 00:02:26.482 --> 00:02:27.982 and trade it off against the third. 00:02:28.687 --> 00:02:29.857 Let me give you an example. 00:02:30.307 --> 00:02:35.677 If you are a family owned company that prioritizes growth and control, 00:02:36.457 --> 00:02:41.407 what that means is you're seeking to grow the business and because you 00:02:41.407 --> 00:02:46.687 want to keep control, you're gonna do it by reinvesting the profits. 00:02:46.777 --> 00:02:50.977 You won't have as much to distribute to the owners for them to do things 00:02:50.977 --> 00:02:55.297 outside of the company because you don't wanna bring in outside investment. 00:02:55.657 --> 00:02:57.187 For the capital needs to grow. 00:02:57.427 --> 00:03:01.597 You don't want to become over leveraged to the bank, or if you do 00:03:01.597 --> 00:03:04.567 take a loan out to the bank, you're gonna pay it off pretty aggressively. 00:03:04.747 --> 00:03:10.897 So you're offsetting liquidity owner distributions, you're offsetting that or 00:03:10.897 --> 00:03:15.757 trading it off to be growth and control. 00:03:17.167 --> 00:03:20.077 We're recording this at the end of May. 00:03:20.287 --> 00:03:24.337 You're probably starting to look back on the first half of your year, look to the 00:03:24.337 --> 00:03:29.047 second half, and even begin to think about strategic planning for the next year. 00:03:30.307 --> 00:03:34.027 If you've never thought about this growth, liquidity, and control, and 00:03:34.027 --> 00:03:39.782 sat down as a family and said, huh, I wonder what we are, what are our two? 00:03:40.447 --> 00:03:42.097 It could be one, but probably two. 00:03:42.427 --> 00:03:43.747 What are our priorities? 00:03:44.107 --> 00:03:51.637 It is a helpful framework for you, but that's not the only way In family 00:03:51.637 --> 00:03:54.187 owned companies we define success. 00:03:54.937 --> 00:03:55.717 Shane Arthur, I. 00:03:56.947 --> 00:03:57.847 Has a way. 00:03:57.877 --> 00:04:02.527 He's our guest today and he has a way of helping owners and executives, family 00:04:02.527 --> 00:04:08.227 owned businesses or not look at what their goals and priorities are, and then make 00:04:08.227 --> 00:04:13.117 sure they don't look back in a few years when they've accomplished them and regret 00:04:13.117 --> 00:04:15.067 having missed out on something bigger. 00:04:16.237 --> 00:04:19.027 I'm excited to share this conversation with Shane with you. 00:04:19.242 --> 00:04:20.312 Let's drop right into it. 00:04:22.878 --> 00:04:26.898 Shane Arthur, welcome to the 21 Clear Podcast. 00:04:26.928 --> 00:04:29.148 How are things in Raleigh, North Carolina? 00:04:29.913 --> 00:04:30.543 Shane Arthur: They're good, man. 00:04:30.603 --> 00:04:31.143 They're really good. 00:04:31.143 --> 00:04:31.538 Thanks for asking. 00:04:32.283 --> 00:04:33.033 Adam Hatcher: Absolutely. 00:04:33.093 --> 00:04:40.053 Uh, y'all, I am so excited to share some time with Shane with you because 00:04:40.053 --> 00:04:46.233 he is uniquely qualified to talk about this idea of setting priorities and 00:04:46.233 --> 00:04:49.938 being successful as a company, but do it in a way that we don't look. 00:04:50.048 --> 00:04:53.678 Back with regret, and Shane, you won't talk about yourself. 00:04:53.678 --> 00:04:59.918 So I will In June of 2019, Ja Shane took a step out and started Arthur 00:04:59.918 --> 00:05:06.308 Coaching and told me a while ago, he woke up in the morning wanting to make 00:05:06.308 --> 00:05:13.118 sure that owners and executives did not look back in five years with regret. 00:05:13.628 --> 00:05:16.748 How could he help them take steps today? 00:05:17.283 --> 00:05:18.813 To not look back with regret. 00:05:18.873 --> 00:05:22.263 And this approach, Shane, I mean, you'd been in business for less than 00:05:22.383 --> 00:05:27.423 two and a half years, and December of 2021, influenced Digest named 00:05:27.423 --> 00:05:31.713 Shane, one of the top 20 executive coaches in Raleigh, North Carolina. 00:05:32.373 --> 00:05:34.323 And you hadn't been in business that long. 00:05:34.773 --> 00:05:37.383 And now here we are almost six years later. 00:05:37.653 --> 00:05:40.533 Uh, actually six years later the next month. 00:05:40.803 --> 00:05:42.153 So congratulations to you. 00:05:43.193 --> 00:05:43.523 Shane Arthur: Thanks. 00:05:44.673 --> 00:05:46.173 Adam Hatcher: So I just wanna jump right in. 00:05:46.173 --> 00:05:46.233 I. 00:05:47.448 --> 00:05:52.458 You are really good at helping people that are successful. 00:05:52.668 --> 00:05:57.468 Think about regret, like what is it about that that interests 00:05:57.468 --> 00:05:58.818 you with successful people? 00:06:01.473 --> 00:06:01.953 Shane Arthur: Thanks, Adam. 00:06:03.063 --> 00:06:08.313 One of the things about about that leaving story was, I had a good career 00:06:08.853 --> 00:06:12.064 and as they put the next promotion on the table, it was a third of the country. 00:06:13.158 --> 00:06:17.748 Uh, and at that moment we had a six month old and a 2-year-old, and life 00:06:17.748 --> 00:06:23.388 was already stretched pretty thin, and I could see where I could keep enjoying 00:06:23.388 --> 00:06:29.838 my career, but it was clear quickly that there would be real regret from 00:06:29.838 --> 00:06:31.158 all that I would've missed at home. 00:06:31.428 --> 00:06:35.748 And so it was a part of my story, um, and I found working more and more with 00:06:35.748 --> 00:06:40.578 business owners and CEOs that it's a regular conversation with folks. 00:06:42.238 --> 00:06:46.773 Adam Hatcher: And is it a conversation that when people come to you, is it a 00:06:46.773 --> 00:06:52.473 conversation they've been having or is it something that getting a breath with 00:06:52.473 --> 00:06:54.658 you, it allows 'em to start talking about. 00:06:55.638 --> 00:06:57.933 Shane Arthur: It is usually an itch that's in their head that they're 00:06:57.933 --> 00:06:59.103 not really talking to people about. 00:06:59.493 --> 00:07:01.533 Um, but it's not a new idea that I'm introducing. 00:07:01.533 --> 00:07:02.313 It's, it's there. 00:07:02.433 --> 00:07:06.813 They've, they've created some kind of, um, or reach some kind of plateau 00:07:06.813 --> 00:07:08.313 in the professional lives and there. 00:07:09.498 --> 00:07:11.988 They're thinking about a pivot of some sort. 00:07:12.738 --> 00:07:16.008 but with that, they're recognizing the cost that they've just paid in 00:07:16.008 --> 00:07:20.568 the last season and they're trying to imagine what, what are they gonna 00:07:20.568 --> 00:07:27.588 do differently, uh, in this next five years that makes 'em look back proud 00:07:27.588 --> 00:07:28.758 with the decisions that they made. 00:07:30.498 --> 00:07:33.048 Adam Hatcher: Is there a particular age? 00:07:33.048 --> 00:07:35.928 'cause you said they've gotten to a point at the end of a phase. 00:07:36.618 --> 00:07:38.448 Is there a particular age when you find. 00:07:39.393 --> 00:07:41.193 People start soul searching. 00:07:41.433 --> 00:07:45.753 Is it their forties, their fifties, or can it kind of come in at any point? 00:07:46.383 --> 00:07:46.743 Shane Arthur: Yeah. 00:07:46.748 --> 00:07:49.593 I, I hope we're always dreaming about what's next and how life 00:07:49.593 --> 00:07:50.493 could be a little bit better. 00:07:50.763 --> 00:07:54.393 I know that when I started this business, I was working with older folks who 00:07:54.393 --> 00:07:58.683 were, who were in their fifties, and more and more of them were saying 00:07:58.683 --> 00:08:02.853 things like, I've only got one more year left with my daughter at home. 00:08:04.143 --> 00:08:05.193 Helped me make the most of it. 00:08:06.033 --> 00:08:10.983 And now as my, as my have spread out a little bit more demographically, 00:08:10.983 --> 00:08:13.983 I'm, I'm hearing more from people who have small kids at home. 00:08:13.983 --> 00:08:16.773 And are obviously very different conversations. 00:08:17.583 --> 00:08:23.013 but it, it's, it's noticeable to me that there is typically much more regret in 00:08:23.013 --> 00:08:26.733 the life of a business owner, uh, as their kids are transitioning out of the 00:08:26.733 --> 00:08:31.503 house, uh, whereas when their children are still small, there is uh, really 00:08:31.503 --> 00:08:33.753 just a deep sense of physical tiredness. 00:08:34.603 --> 00:08:37.363 Adam Hatcher: So if you're talking to a business owner who's getting to 00:08:37.363 --> 00:08:41.893 that second, third, fourth, that final son or daughter getting to the end of 00:08:41.893 --> 00:08:47.053 high school and they're starting to deal with looking back and thinking, 00:08:47.113 --> 00:08:49.153 oh no, I might have missed something. 00:08:51.103 --> 00:08:52.063 How do you help 'em with that? 00:08:52.998 --> 00:08:54.123 Shane Arthur: It is just a catalyst. 00:08:54.183 --> 00:08:55.263 You know, I love, I love looking 00:08:55.423 --> 00:08:55.603 Adam Hatcher: Hmm. 00:08:55.683 --> 00:08:58.593 Shane Arthur: but only because of how it, it makes us change our behavior. 00:08:59.088 --> 00:09:02.178 Uh, I, I, I'm not interested in people feeling guilt or 00:09:02.178 --> 00:09:03.648 shame for their past decisions. 00:09:03.708 --> 00:09:05.988 We know those things are not good long-term motivators for 00:09:05.988 --> 00:09:07.878 anything, but they do open our eyes. 00:09:07.968 --> 00:09:12.228 And so what we wished had been true and, and my job as a coach is to get 00:09:12.228 --> 00:09:17.178 a little sense of what they had wished was true then make a very fast pivot 00:09:17.658 --> 00:09:19.428 towards, well, what can be true tomorrow? 00:09:21.198 --> 00:09:24.888 Adam Hatcher: Think about an owner then who been successful. 00:09:25.773 --> 00:09:28.563 They've realized they wanna make a pivot before their next act. 00:09:28.623 --> 00:09:32.493 What are some of, what are some decisions you have to help them with 00:09:32.703 --> 00:09:34.158 or some things they have to let go? 00:09:35.763 --> 00:09:38.313 Shane Arthur: You know, we strategize so much about our businesses 00:09:38.373 --> 00:09:40.023 and, and think about what's next. 00:09:41.133 --> 00:09:44.463 I love helping people think about how to turn that strategy a little bit towards 00:09:44.558 --> 00:09:44.678 Adam Hatcher: I. 00:09:44.703 --> 00:09:45.513 Shane Arthur: outside of their business. 00:09:46.323 --> 00:09:49.893 was on a call recently with a gentleman who's, who's probably approaching a 00:09:49.893 --> 00:09:52.863 pivot, and, and he and I were talking about the summer coming up and kids 00:09:52.863 --> 00:09:54.273 being outta school and what that meant. 00:09:54.483 --> 00:09:56.733 And this is a guy who's, who's not overworking. 00:09:56.733 --> 00:10:00.303 He has, he has good boundaries, but you know, he owns a wildly successful 00:10:00.303 --> 00:10:03.063 business and, and so there's a lot of responsibilities there. 00:10:03.093 --> 00:10:07.233 He and I just talked about what does it mean during this summer to 00:10:07.233 --> 00:10:08.853 create surprise with your children? 00:10:09.783 --> 00:10:13.803 What would that look like for you to surprise them with your presence? 00:10:14.178 --> 00:10:15.618 In a couple different ways this summer. 00:10:15.618 --> 00:10:20.898 Just a way to start him dreaming about how to use that strategic genius that he has, 00:10:21.828 --> 00:10:25.278 but instead of towards new clients, back towards these kids that he loves so much. 00:10:28.353 --> 00:10:30.963 Adam Hatcher: Think about him or about someone like that. 00:10:30.963 --> 00:10:35.163 I'm sure someone's listening to this as, as we get into June, into July, 00:10:35.163 --> 00:10:37.923 and Shane, you may have just said that, and they thought, Ooh, I would 00:10:37.923 --> 00:10:41.098 love to surprise my kids with my presence, and I don't even know that. 00:10:41.223 --> 00:10:43.233 Like what does it even look like to wrestle with that? 00:10:43.533 --> 00:10:45.543 What would you tell, what would you tell a person who's dealing 00:10:45.543 --> 00:10:46.443 with that feeling right now? 00:10:49.053 --> 00:10:51.543 Shane Arthur: I took one of my kids to the dentist the other day, right 00:10:51.543 --> 00:10:55.233 in the middle of the school day, and simple, straightforward, pick 00:10:55.233 --> 00:10:57.093 up, dentist, drop off, big hug. 00:10:57.363 --> 00:10:58.413 It's good to see him during the day. 00:10:58.983 --> 00:11:02.103 And as I walked him into school, he said, dad, next time can we 00:11:02.103 --> 00:11:03.213 just go to Chick-fil-A together? 00:11:04.983 --> 00:11:05.523 And I thought. 00:11:06.243 --> 00:11:08.403 Yeah, we, we could do that. 00:11:08.463 --> 00:11:10.833 That's a real option for us to do that. 00:11:11.613 --> 00:11:13.353 It's just outside of the, the ordinary. 00:11:14.163 --> 00:11:14.583 Adam Hatcher: Mm-hmm. 00:11:14.733 --> 00:11:17.643 Shane Arthur: so that, that's what I'm thinking about is what 00:11:17.643 --> 00:11:18.813 are opportunities that we have. 00:11:18.813 --> 00:11:21.363 It's, it's part of the, you know, I appreciated what you said earlier about 00:11:21.363 --> 00:11:23.583 the, the three quadrants of your triangle. 00:11:23.583 --> 00:11:27.273 One of the things that business owners, uh, there always gonna be 00:11:27.273 --> 00:11:28.413 holding onto control a little bit. 00:11:28.413 --> 00:11:28.623 Right? 00:11:28.623 --> 00:11:30.033 Like it's, it's their thing. 00:11:30.588 --> 00:11:33.378 Uh, I, I don't find business owners that aren't interested in 00:11:33.378 --> 00:11:34.638 control to some degree, right? 00:11:34.638 --> 00:11:35.838 That's why we don't work for other people. 00:11:37.308 --> 00:11:38.598 I like how people use that. 00:11:39.678 --> 00:11:40.908 I like how people own that. 00:11:40.908 --> 00:11:41.928 They have a lot of freedom. 00:11:41.928 --> 00:11:45.258 It's one of the reasons why I really enjoy working with business owners is 00:11:45.948 --> 00:11:52.908 whenever there's a, there's a word, like, can't I get to pause them and 00:11:52.908 --> 00:11:54.348 let them, and let them answer that? 00:11:54.798 --> 00:11:56.208 Use a little different word for that. 00:11:58.398 --> 00:12:00.168 Because we don't work for other people. 00:12:00.318 --> 00:12:00.618 Right. 00:12:00.618 --> 00:12:00.978 Like that. 00:12:00.983 --> 00:12:02.033 That's just a different reality. 00:12:03.158 --> 00:12:04.548 Adam Hatcher: Don't work for other people. 00:12:05.428 --> 00:12:12.153 I am all but certain though, you've had to help owners wrestle with something there. 00:12:12.813 --> 00:12:19.143 Refusing to let go of in order to get the thing that they, as you help 'em 00:12:19.143 --> 00:12:22.383 see what they want to get, that there's something, they're like, what are the, 00:12:23.703 --> 00:12:27.213 if you're talking to somebody who's having trouble letting go, what are 00:12:27.213 --> 00:12:31.233 some of the things they just, you see executives struggle to let go with? 00:12:31.833 --> 00:12:32.013 Shane Arthur: Yeah. 00:12:32.013 --> 00:12:34.863 I'm sure our audience have some overlap in values. 00:12:35.823 --> 00:12:39.513 nine times out of 10, it is responsibility for people that they care about. 00:12:40.653 --> 00:12:46.053 Uh, they have, they have built a world, a business where they are just 00:12:46.053 --> 00:12:49.653 responsible for almost every person they interact with during a given day. 00:12:50.343 --> 00:12:53.763 And so they might be willing to sacrifice lots of things, uh, for 00:12:53.763 --> 00:12:56.313 themselves, but what they're not gonna do is not take care of people. 00:12:57.273 --> 00:13:01.623 Uh, and I find that, that, um, we're not paying attention. 00:13:01.623 --> 00:13:03.063 We can treat that as a binary thing. 00:13:05.103 --> 00:13:06.303 it's not binary, right? 00:13:06.303 --> 00:13:07.533 Like there's always limits. 00:13:08.283 --> 00:13:12.573 we just, we just like to, we always like to do a little bit more for our employees 00:13:12.573 --> 00:13:14.193 or a little bit more for our clients. 00:13:14.508 --> 00:13:17.028 Uh, that that bar never is high enough. 00:13:17.028 --> 00:13:20.148 And so I like to help folks recognize what's going on there. 00:13:21.978 --> 00:13:24.003 Adam Hatcher: So if it's not binary, I. 00:13:24.873 --> 00:13:30.543 How do you help them realize that it's more malleable than that? 00:13:31.758 --> 00:13:31.818 Yeah. 00:13:31.938 --> 00:13:34.158 Shane Arthur: So one of the biggest gifts I have in my life is a 79-year-old 00:13:34.158 --> 00:13:38.868 mentor who's got professional success beyond my imagination, and somehow I get 00:13:38.868 --> 00:13:40.368 to have lunch with him every other week. 00:13:41.118 --> 00:13:43.938 And one of the things he says is that the older and older you get. 00:13:44.598 --> 00:13:46.428 The less problems you're solving. 00:13:47.088 --> 00:13:48.798 We do more of that when we're younger, when we're building 00:13:48.798 --> 00:13:53.628 something, but as we get older, we're managing tensions much more. 00:13:54.378 --> 00:13:56.778 Uh, and I think that's the conversation we're having right now. 00:13:56.778 --> 00:13:59.748 You, you teed it up really well as you talked about the three 00:14:00.768 --> 00:14:02.268 tr edges of your triangle. 00:14:02.748 --> 00:14:05.298 Um, this is real life, right? 00:14:05.298 --> 00:14:09.738 Like this is business, family health, wealth, church involvement, 00:14:09.738 --> 00:14:11.088 philanthropic interests, like. 00:14:11.823 --> 00:14:15.573 is tension between how we spend our resources on all of these things. 00:14:16.503 --> 00:14:20.583 like to tell people, just look at their allocations, look 00:14:20.733 --> 00:14:22.263 at what's getting their time. 00:14:22.563 --> 00:14:25.053 Often what's getting their best energy is a better 00:14:25.053 --> 00:14:26.943 conversation with business owners. 00:14:27.183 --> 00:14:31.113 Um, you know, most of the people I work with and, and I, I think that you work 00:14:31.113 --> 00:14:34.743 with, we're not talking about people that are radically overworking, right? 00:14:34.743 --> 00:14:36.393 We're talking about people with decent boundaries that 00:14:36.393 --> 00:14:37.563 try to make it home for dinner. 00:14:38.073 --> 00:14:44.193 Um, but their energy, their creative and strategic energy is almost always going 00:14:44.193 --> 00:14:46.923 far more towards their business pursuits. 00:14:47.283 --> 00:14:50.613 Uh, even though you and I both know, they don't, they don't value 00:14:50.613 --> 00:14:52.743 their business more than they value their kids and their family. 00:14:52.743 --> 00:14:53.103 Right. 00:14:53.103 --> 00:14:53.133 I. 00:14:54.603 --> 00:14:57.633 Adam Hatcher: But their business is getting the majority. 00:14:58.038 --> 00:14:59.028 Of their creative time. 00:14:59.028 --> 00:15:03.708 That's a, that is a fascinating way to frame that, Shane. 00:15:03.768 --> 00:15:09.438 Not just your time, but where are you getting your, your creative time? 00:15:11.028 --> 00:15:13.548 Shane Arthur: Yeah, I, I didn't, I didn't realize until I started working 00:15:13.548 --> 00:15:18.438 with more and more business owners, but I don't think, I don't think 00:15:18.438 --> 00:15:22.608 strategic and creative work is, um, I don't think it's just for business. 00:15:22.908 --> 00:15:26.148 I just think that we've, we've been, we've trained our minds to go there. 00:15:26.688 --> 00:15:31.758 Um, and the reality is in, in a, in a profit driven world, we usually 00:15:31.758 --> 00:15:33.798 can see success there much faster. 00:15:35.073 --> 00:15:36.543 So whenever I'm inviting 00:15:39.183 --> 00:15:45.783 a wife or a husband to think about, um, how they're engaging with their partner 00:15:46.023 --> 00:15:49.773 or how they're engaging with their children, and I realize it's a leap 00:15:49.773 --> 00:15:52.923 that I'm asking for, I'm asking them to take a risk somehow with these most 00:15:52.923 --> 00:15:54.513 significant relationships in their lives. 00:15:54.858 --> 00:15:58.143 I remind them it's gonna take longer. 00:16:00.168 --> 00:16:05.958 Than it is when you lead a great meeting, um, and see results very quickly. 00:16:07.188 --> 00:16:08.718 sometimes we get impatient. 00:16:08.988 --> 00:16:12.618 I think, I think often business owners are impatient and, and I can get results 00:16:12.618 --> 00:16:17.538 faster professionally than I can in my own house, uh, almost every day of the week. 00:16:19.788 --> 00:16:21.738 Adam Hatcher: How do you help somebody get ready for that? 00:16:21.978 --> 00:16:22.728 I mean, if. 00:16:23.058 --> 00:16:25.548 If you're listening to the podcast, um, not watching this, 00:16:25.608 --> 00:16:28.398 you can't see me cracking up 'cause I've done the same thing. 00:16:28.428 --> 00:16:34.098 And Shane, you know, I have, uh, one of my sons has had a medical condition 00:16:34.098 --> 00:16:39.528 over the last couple of years that has taken using every bit of the strategic 00:16:39.528 --> 00:16:44.538 creativity I used in partnering in a family to scale a company. 00:16:44.538 --> 00:16:50.478 It's taken every bit of that focused on just the, that child's needs. 00:16:50.523 --> 00:16:50.943 Shane Arthur: Mm-hmm. 00:16:51.933 --> 00:16:54.483 Adam Hatcher: It was easier to scale the company. 00:16:56.013 --> 00:17:00.723 How do, how do you help people get ready for both? 00:17:01.263 --> 00:17:06.063 Letting go of some of their redirecting, some of their strategic 00:17:06.063 --> 00:17:11.703 energy and preparing for it not being or seeming as effective? 00:17:13.703 --> 00:17:13.993 Shane Arthur: Yeah. 00:17:13.993 --> 00:17:15.828 I mean, we're back to talking about regret, right? 00:17:16.413 --> 00:17:16.773 Adam Hatcher: Yeah. 00:17:17.058 --> 00:17:19.158 Shane Arthur: people like to say on our deathbeds, nobody regrets 00:17:19.158 --> 00:17:20.328 their lack of professional success. 00:17:20.328 --> 00:17:21.468 They're always talking about their family. 00:17:21.648 --> 00:17:22.578 I think that's unhelpful. 00:17:22.848 --> 00:17:26.268 Uh, I actually think a lot of people regret, uh, a lot of, uh, 00:17:27.108 --> 00:17:27.348 Adam Hatcher: Hmm. 00:17:27.438 --> 00:17:29.268 Shane Arthur: They didn't chase a little bit harder, a little bit differently. 00:17:30.203 --> 00:17:30.283 Adam Hatcher: Hmm. 00:17:30.678 --> 00:17:34.578 Shane Arthur: with the fact that deeper regrets usually do have to do with family. 00:17:34.698 --> 00:17:35.898 Uh, I, I think that's true. 00:17:36.318 --> 00:17:39.228 Again, I think this is a, this is a tension that we're dealing with 00:17:39.228 --> 00:17:43.038 and so I am often asking people to fast forward a little bit. 00:17:43.518 --> 00:17:46.458 Um, you know, with most of my clients, I'm talking actively 00:17:46.458 --> 00:17:47.478 about the next five years. 00:17:47.478 --> 00:17:52.218 I think that is a great unit of time to look at as we think about change. 00:17:52.578 --> 00:17:56.148 Um, but, but even then, asking them to look ahead. 00:17:56.148 --> 00:17:58.758 Like when, when there are, you know, when there's a, when your 00:17:58.758 --> 00:18:02.298 kids are five, seven, and nine and you're in that age and stage age, 00:18:04.463 --> 00:18:07.668 you are going to have an empty house, right? 00:18:08.403 --> 00:18:09.783 It's going to happen. 00:18:09.843 --> 00:18:12.813 And, and that is unfathomable to me, right? 00:18:12.813 --> 00:18:14.313 Like our kids are seven and nine. 00:18:14.313 --> 00:18:16.503 I hope that is a long time away. 00:18:16.503 --> 00:18:20.073 I want more and more time with my kids in our house, it's coming 00:18:20.553 --> 00:18:23.223 and can already fast forward. 00:18:23.223 --> 00:18:24.843 Imagine that day with a low help. 00:18:25.833 --> 00:18:29.763 And think back to this season, what, what will I wish was true, 00:18:29.883 --> 00:18:31.383 uh, for me about this summer, right? 00:18:31.383 --> 00:18:32.793 Our kids get outta school in two weeks. 00:18:33.603 --> 00:18:35.643 will I wish was true about this summer? 00:18:38.613 --> 00:18:44.523 When my autopilot is to have more and more powerful conversations with really 00:18:44.523 --> 00:18:46.953 interesting people, That's my autopilot. 00:18:47.763 --> 00:18:52.443 I think about, okay, let's do that again instead of, yeah, 00:18:52.443 --> 00:18:53.553 let's take my son to Chick-fil-A. 00:18:56.253 --> 00:19:00.423 Adam Hatcher: When you say that, the image I get, uh, last night I was 00:19:00.423 --> 00:19:03.303 looking at my phone and it popped up. 00:19:03.363 --> 00:19:06.663 If you've got an iPhone, it likes to feed you memory videos, which are a great way 00:19:06.663 --> 00:19:12.303 to sit and cry by yourself, but it was of, it was of my wife and I looked back 00:19:12.303 --> 00:19:16.743 at pictures from two years ago, from 2023 of places we had been together. 00:19:17.823 --> 00:19:22.383 And realize that none of those were in an office or on a call. 00:19:22.383 --> 00:19:26.613 As much as I love this chase of chaos, proofing a family business 00:19:26.613 --> 00:19:30.723 and it is important, like you talking with people and helping them not 00:19:30.723 --> 00:19:32.463 look back with regret is important. 00:19:33.753 --> 00:19:36.963 Practically, I think none of those would've made it in that photo stream. 00:19:37.473 --> 00:19:41.883 Um, and what I love to have had two or three more intentional pictures in there. 00:19:41.883 --> 00:19:44.463 There was one from a getaway we did. 00:19:44.733 --> 00:19:45.573 We went to visit. 00:19:45.918 --> 00:19:52.938 Her nephew, our nephew, um, in Scotland, and I love that that was there and 00:19:52.938 --> 00:19:56.868 it was really hard to do, but that's one of those five years from now. 00:19:56.868 --> 00:20:00.648 I'll be glad when that memory pops back up that we carved out the time and did that. 00:20:01.173 --> 00:20:01.593 Shane Arthur: That's right. 00:20:01.833 --> 00:20:02.313 That's right. 00:20:02.943 --> 00:20:06.483 when you're making those choices, we wanna make sure you're present. 00:20:06.903 --> 00:20:07.203 Right. 00:20:08.013 --> 00:20:11.463 Uh, 'cause I find that many business owners, once they've achieved a certain 00:20:11.463 --> 00:20:15.753 level of success, they actually get really good about booking really nice vacations. 00:20:16.053 --> 00:20:20.283 And we end up talking about how do you make sure you're present there? 00:20:20.283 --> 00:20:20.343 I. 00:20:21.138 --> 00:20:24.888 What in the world are you giving away in the week before you leave to 00:20:24.888 --> 00:20:28.008 make sure you don't need your phone? 00:20:30.798 --> 00:20:34.818 Adam Hatcher: You told a pretty honest story recently. 00:20:35.028 --> 00:20:38.298 I'm curious if I could bait you into telling it here about 00:20:38.298 --> 00:20:39.828 what may have been the most. 00:20:41.118 --> 00:20:45.738 To set this up, Shane has a fantastic LinkedIn profile. 00:20:46.128 --> 00:20:50.898 Uh, we're gonna link it in the show notes, gets a lot of reactions 00:20:51.468 --> 00:20:56.598 and maybe your most, if not one of your most successful posts. 00:20:57.408 --> 00:21:01.848 I remember you put it up as you went on vacation with your family and it 00:21:01.848 --> 00:21:04.008 wasn't that post that was interesting. 00:21:04.488 --> 00:21:07.818 Do you mind sharing about the one after it where you looked back with 00:21:07.818 --> 00:21:09.618 regret on having been successful? 00:21:11.328 --> 00:21:14.838 Because I remember you saying I was on my phone the whole time. 00:21:15.103 --> 00:21:19.038 I, I did it as someone on LinkedIn with a social media presence. 00:21:19.038 --> 00:21:25.158 You did what people wanna do it, it went viral and it cost you a vacation. 00:21:26.058 --> 00:21:26.348 Shane Arthur: Yeah. 00:21:26.613 --> 00:21:26.903 Adam Hatcher: Yeah. 00:21:27.153 --> 00:21:30.483 Shane Arthur: it was a, it was a great, simple family vacation and, and I'm 00:21:30.783 --> 00:21:32.253 a little too prolific on LinkedIn. 00:21:32.988 --> 00:21:36.438 Just try to toss something on there every day that encourages folks or ask folks to 00:21:36.438 --> 00:21:38.388 ask some deeper questions of themselves. 00:21:38.718 --> 00:21:40.548 And just tossed one up. 00:21:40.848 --> 00:21:43.758 I think it was probably a repost of one that had done well before, and I put it 00:21:43.758 --> 00:21:47.328 up, I don't know, walking to the beach, going out to the car for something. 00:21:47.748 --> 00:21:50.238 And when I checked it an hour later, it had exploded. 00:21:50.328 --> 00:21:53.748 It's one of my four largest posts ever in the history of LinkedIn. 00:21:53.778 --> 00:21:59.148 And I spent the next three days a post go viral. 00:21:59.523 --> 00:22:01.563 Trying to respond to comments, right? 00:22:01.563 --> 00:22:03.213 Once it starts going, you don't wanna stop it. 00:22:03.273 --> 00:22:05.373 And so a little bit of gas on it. 00:22:07.473 --> 00:22:13.413 Three days of a vacation that my attention was more on a viral LinkedIn post 00:22:15.753 --> 00:22:17.793 instead of my kids sitting there on the beach, like we were 00:22:17.793 --> 00:22:18.948 literally building sandcastles. 00:22:18.948 --> 00:22:22.923 And I was trying to think about when was the next time I could sneak my 00:22:22.923 --> 00:22:24.633 phone off and see what was going on. 00:22:26.838 --> 00:22:28.098 Adam Hatcher: And it may sound, 00:22:30.708 --> 00:22:34.998 it may sound trivial or silly to someone outside of the coaching world, but. 00:22:35.568 --> 00:22:39.558 Uh, getting attention on LinkedIn and keeping your presence out there 00:22:40.008 --> 00:22:43.458 is a, is a big part of building your brand and building coaching. 00:22:43.488 --> 00:22:48.258 It's similar if you're in a larger company, if you're checking Slack 00:22:48.348 --> 00:22:51.168 and teams and email or text messages. 00:22:52.068 --> 00:22:53.178 It's the same as LinkedIn. 00:22:53.178 --> 00:22:55.848 It's just, it's a different app that pulls you away. 00:22:58.968 --> 00:23:01.368 We've got people listening who are coming in. 00:23:01.368 --> 00:23:03.798 Shane, lemme ask you this as a, as a final question. 00:23:04.938 --> 00:23:07.698 They're coming into the strategic planning part of the year. 00:23:08.028 --> 00:23:08.868 You know, I love that. 00:23:10.193 --> 00:23:10.413 And, 00:23:10.623 --> 00:23:10.833 Shane Arthur: that. 00:23:11.478 --> 00:23:16.608 Adam Hatcher: and my hope is, my hope is, uh, in listening through this podcast that 00:23:16.608 --> 00:23:21.798 if they've never asked that question, are we growth, control, liquidity, control, 00:23:21.798 --> 00:23:26.058 growth, liquidity, which of the, which two of the three are we, uh, particularly 00:23:26.058 --> 00:23:30.408 if our customers are in a particular, going in a particular direction, if they. 00:23:30.813 --> 00:23:34.473 Clearly pick two and then start to build plans around 00:23:34.473 --> 00:23:36.093 that, having set that priority. 00:23:37.263 --> 00:23:39.303 You've talked about being in the room. 00:23:39.303 --> 00:23:42.483 If you were in the room and asking them, Hey, you're doing that, but 00:23:42.483 --> 00:23:44.943 how are you gonna do it in a way that you're not gonna look back in 00:23:44.943 --> 00:23:46.983 five years and wish it was different? 00:23:47.853 --> 00:23:49.773 Give me, I'm curious when you. 00:23:50.748 --> 00:23:54.138 When you're talking to people who are setting these audacious business goals, 00:23:54.168 --> 00:23:58.968 'cause those are good, what's one other thing you have them think about 00:23:58.998 --> 00:24:03.078 or challenge 'em with or encourage 'em in that you would tell our listeners 00:24:03.078 --> 00:24:04.908 as they go in the rest of their year. 00:24:05.493 --> 00:24:06.963 Shane Arthur: Yeah, it's actually really simple. 00:24:07.203 --> 00:24:07.623 Um, 00:24:10.293 --> 00:24:13.533 whenever the big goal is established and it's set, and they talk me 00:24:13.533 --> 00:24:19.653 through it, I say very clearly, now, let's assume that it's gonna work. 00:24:21.993 --> 00:24:23.253 Let's just assume it's done. 00:24:26.763 --> 00:24:30.333 What else needs to be true for you to be happy about hitting it? 00:24:35.028 --> 00:24:37.668 We set those big goals and then we worry that we won't hit them. 00:24:37.668 --> 00:24:42.138 The reality is we hit them right. 00:24:42.138 --> 00:24:44.028 It It might take a little extra time. 00:24:44.028 --> 00:24:48.018 It may cost us a little bit more cash, but we usually hit our big 00:24:48.018 --> 00:24:49.578 professional goals at some point. 00:24:49.578 --> 00:24:54.768 Uh, I like to help people think about what else, else should be true for us to 00:24:54.768 --> 00:24:56.328 look back with a big smile on our face. 00:24:58.308 --> 00:25:03.018 Adam Hatcher: And if you're in a family owned company, if you're working together, 00:25:03.018 --> 00:25:09.138 if you own the business together, answering that question together is scary. 00:25:09.828 --> 00:25:16.763 It's powerful, it's vulnerable, but it will build something great. 00:25:17.538 --> 00:25:22.398 It's those kind of questions, Shane, that are so foundational, uh, to building 00:25:22.398 --> 00:25:24.258 a great company with a strong family. 00:25:25.248 --> 00:25:28.428 And I love how you said it before, not losing yourself along the way 00:25:28.428 --> 00:25:30.078 and looking back without regret. 00:25:31.878 --> 00:25:32.958 Shane, thank you. 00:25:33.198 --> 00:25:33.678 Yeah, it is. 00:25:34.668 --> 00:25:36.918 Well, Shane, thank you so much. 00:25:37.038 --> 00:25:37.548 Um. 00:25:38.283 --> 00:25:42.243 I'll just say you are the first guest on the 21 Clear 00:25:42.243 --> 00:25:43.893 Podcast, which means two things. 00:25:44.193 --> 00:25:46.713 Uh, you are the best and it will only get better from here. 00:25:46.878 --> 00:25:46.968 Shane Arthur: Mm-hmm. 00:25:49.548 --> 00:25:49.578 A 00:25:49.803 --> 00:25:51.213 Adam Hatcher: Thank you so much for being here. 00:25:51.483 --> 00:25:51.873 Yeah. 00:25:52.083 --> 00:25:54.813 Well, so if you look at the, if you look at the show notes. 00:25:55.173 --> 00:25:56.943 Shane's LinkedIn profile is there. 00:25:56.943 --> 00:26:01.653 He also recently launched a great website for Arthur Coaching, uh, those 00:26:01.713 --> 00:26:03.033 that's in the show notes as well. 00:26:03.183 --> 00:26:07.023 How you can help us at 21 Clear is by subscribing or following this podcast 00:26:07.023 --> 00:26:10.803 once a month we are gonna have a guest like Shane or some of our own 00:26:10.803 --> 00:26:16.413 observations all around how you chaos, proof of family business to build a 00:26:16.413 --> 00:26:18.783 great company with a strong family. 00:26:19.743 --> 00:26:23.343 I am deeply thankful, uh, to you for listening today. 00:26:23.643 --> 00:26:27.663 I hope as you think about success and regret, you take a couple of 00:26:27.663 --> 00:26:31.383 things that can help you get better, your family and your company, uh, 00:26:31.383 --> 00:26:35.223 and so we will see you next time, as my grandfather would've said. 00:26:35.613 --> 00:26:38.673 Thank you so very, very much for listening.