Bonus: A Brief Ode to the Joy of Shopping

As a final send-off to the year, host Nicole Silberstein shares some off-the-cuff thoughts on something we forgot to talk enough about this year — the irreplaceable pleasure of shopping in stores, and why AI won’t change that.

Happy Holidays from your friends at Retail Remix — see you in 2026!

Key Takeaways

• Maybe what we all need a little more of right now is in-person shopping

Related Links

• Episode 258 - Redesigning with Reverence: Inside the New MoMA Design Store Experience
• Episode 253 - How Primark Is Rewriting the Rules of Value Fashion in the U.S. 
• Related reading: How Printemps’ New NYC Store Supports ‘Democratic Luxury’ with Subtle Technology
• Subscribe and catch up on all episodes of Retail Remix

What is Retail Remix?

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.