Knowledgebase Ninjas

Allan Duquette, Technical Writer at Proposify joins us to discuss how he incorporates humour and illustrative aspects into his documentation, transitioned into technical writing from customer support, and find out why people don't actually want to read what you're writing...

Show Notes

Full show notes here: https://document360.io/blog/the-importance-of-csat-score-with-allan-duquette-of-proposify/

If you enjoyed this episode then please either:
 
Knowledgebase Ninjas is powered by Document360.

What is Knowledgebase Ninjas?

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.