{"version":"1.0.0","segments":[{"speaker":"Morgan Franklin","startTime":2.429,"endTime":5.449,"body":"Welcome to the"},{"speaker":"Morgan Franklin","startTime":2.429,"endTime":5.449,"body":"Aspiring Stylists Podcast with"},{"speaker":"Morgan Franklin","startTime":5.516,"endTime":9.678,"body":"Tracey Franklin. Where to begin,"},{"speaker":"Morgan Franklin","startTime":5.516,"endTime":9.678,"body":"grow and aspire to become the"},{"speaker":"Morgan Franklin","startTime":9.745,"endTime":14.109,"body":"best stylist you can be. Whether"},{"speaker":"Morgan Franklin","startTime":9.745,"endTime":14.109,"body":"you're thinking about becoming a"},{"speaker":"Morgan Franklin","startTime":14.176,"endTime":17.935,"body":"stylist opening a salon, or"},{"speaker":"Morgan Franklin","startTime":14.176,"endTime":17.935,"body":"developing your skills as an"},{"speaker":"Morgan Franklin","startTime":18.002,"endTime":21.694,"body":"experienced stylist the next"},{"speaker":"Morgan Franklin","startTime":18.002,"endTime":21.694,"body":"step of your beauty career"},{"speaker":"Morgan Franklin","startTime":21.761,"endTime":25.386,"body":"starts here. Each week we'll"},{"speaker":"Morgan Franklin","startTime":21.761,"endTime":25.386,"body":"discuss strategic ways to"},{"speaker":"Morgan Franklin","startTime":25.453,"endTime":29.346,"body":"design, plan and execute on"},{"speaker":"Morgan Franklin","startTime":25.453,"endTime":29.346,"body":"becoming a stylist that excels"},{"speaker":"Morgan Franklin","startTime":29.414,"endTime":33.508,"body":"behind the chair and above the"},{"speaker":"Morgan Franklin","startTime":29.414,"endTime":33.508,"body":"bottom line. Here's your host,"},{"speaker":"Morgan Franklin","startTime":33.575,"endTime":34.65,"body":"Tracey Franklin."},{"speaker":"Tracey Franklin","startTime":34.65,"endTime":37.335,"body":"Have you as a"},{"speaker":"Tracey Franklin","startTime":34.65,"endTime":37.335,"body":"stylist ever wondered if maybe"},{"speaker":"Tracey Franklin","startTime":37.396,"endTime":40.936,"body":"you share too much with your"},{"speaker":"Tracey Franklin","startTime":37.396,"endTime":40.936,"body":"clients if maybe your clients"},{"speaker":"Tracey Franklin","startTime":40.997,"endTime":44.72,"body":"know a little bit too much dirt"},{"speaker":"Tracey Franklin","startTime":40.997,"endTime":44.72,"body":"on you? Well, today I want to"},{"speaker":"Tracey Franklin","startTime":44.781,"endTime":48.504,"body":"talk about the delicate balance"},{"speaker":"Tracey Franklin","startTime":44.781,"endTime":48.504,"body":"between being vulnerable with"},{"speaker":"Tracey Franklin","startTime":48.565,"endTime":52.288,"body":"your clients, and oversharing."},{"speaker":"Tracey Franklin","startTime":48.565,"endTime":52.288,"body":"Let's start with talking about"},{"speaker":"Tracey Franklin","startTime":52.349,"endTime":55.828,"body":"what a healthy vulnerability"},{"speaker":"Tracey Franklin","startTime":52.349,"endTime":55.828,"body":"looks like. I feel like it's"},{"speaker":"Tracey Franklin","startTime":55.889,"endTime":59.429,"body":"really important that our"},{"speaker":"Tracey Franklin","startTime":55.889,"endTime":59.429,"body":"clients see us as not only their"},{"speaker":"Tracey Franklin","startTime":59.49,"endTime":63.457,"body":"service provider, not only their"},{"speaker":"Tracey Franklin","startTime":59.49,"endTime":63.457,"body":"hair guru, but someone that they"},{"speaker":"Tracey Franklin","startTime":63.518,"endTime":67.302,"body":"can actually enjoy spending a"},{"speaker":"Tracey Franklin","startTime":63.518,"endTime":67.302,"body":"few hours with. So leaving space"},{"speaker":"Tracey Franklin","startTime":67.364,"endTime":71.209,"body":"for your clients to share about"},{"speaker":"Tracey Franklin","startTime":67.364,"endTime":71.209,"body":"their lives with us, I think is"},{"speaker":"Tracey Franklin","startTime":71.27,"endTime":74.993,"body":"number one, right? At the end of"},{"speaker":"Tracey Franklin","startTime":71.27,"endTime":74.993,"body":"the day, this appointment is"},{"speaker":"Tracey Franklin","startTime":75.054,"endTime":78.289,"body":"about them. And they should"},{"speaker":"Tracey Franklin","startTime":75.054,"endTime":78.289,"body":"definitely be leading the"},{"speaker":"Tracey Franklin","startTime":78.35,"endTime":81.523,"body":"conversation, we should be a"},{"speaker":"Tracey Franklin","startTime":78.35,"endTime":81.523,"body":"passenger in this ride,"},{"speaker":"Tracey Franklin","startTime":81.584,"endTime":85.246,"body":"especially in the beginning,"},{"speaker":"Tracey Franklin","startTime":81.584,"endTime":85.246,"body":"when we're trying to really get"},{"speaker":"Tracey Franklin","startTime":85.307,"endTime":88.664,"body":"to know them so that we can"},{"speaker":"Tracey Franklin","startTime":85.307,"endTime":88.664,"body":"share parts of ourselves as"},{"speaker":"Tracey Franklin","startTime":88.725,"endTime":92.448,"body":"well, I think it's important to"},{"speaker":"Tracey Franklin","startTime":88.725,"endTime":92.448,"body":"know who they are. And that's"},{"speaker":"Tracey Franklin","startTime":92.509,"endTime":96.293,"body":"going to help us know if we're"},{"speaker":"Tracey Franklin","startTime":92.509,"endTime":96.293,"body":"oversharing. If they are a very"},{"speaker":"Tracey Franklin","startTime":96.354,"endTime":100.078,"body":"conservative person about their"},{"speaker":"Tracey Franklin","startTime":96.354,"endTime":100.078,"body":"beliefs, then you're going to"},{"speaker":"Tracey Franklin","startTime":100.139,"endTime":103.556,"body":"know what lines you can cross"},{"speaker":"Tracey Franklin","startTime":100.139,"endTime":103.556,"body":"and what things you should"},{"speaker":"Tracey Franklin","startTime":103.617,"endTime":107.402,"body":"probably not talk about. I think"},{"speaker":"Tracey Franklin","startTime":103.617,"endTime":107.402,"body":"that's a really good thing to"},{"speaker":"Tracey Franklin","startTime":107.463,"endTime":111.369,"body":"think about either way. But you"},{"speaker":"Tracey Franklin","startTime":107.463,"endTime":111.369,"body":"know, after you develop a really"},{"speaker":"Tracey Franklin","startTime":111.43,"endTime":115.031,"body":"good relationship with your"},{"speaker":"Tracey Franklin","startTime":111.43,"endTime":115.031,"body":"client, I feel like it's normal"},{"speaker":"Tracey Franklin","startTime":115.092,"endTime":118.571,"body":"to see a shift in this. And I'm"},{"speaker":"Tracey Franklin","startTime":115.092,"endTime":118.571,"body":"going to use myself as an"},{"speaker":"Tracey Franklin","startTime":118.632,"endTime":122.599,"body":"example I've been doing here for"},{"speaker":"Tracey Franklin","startTime":118.632,"endTime":122.599,"body":"23 years now. And I've still got"},{"speaker":"Tracey Franklin","startTime":122.66,"endTime":126.261,"body":"a few clients that I've had in"},{"speaker":"Tracey Franklin","startTime":122.66,"endTime":126.261,"body":"that first decade, you know,"},{"speaker":"Tracey Franklin","startTime":126.322,"endTime":129.496,"body":"just a few, but we know"},{"speaker":"Tracey Franklin","startTime":126.322,"endTime":129.496,"body":"everything about each other,"},{"speaker":"Tracey Franklin","startTime":129.557,"endTime":133.097,"body":"they have been there for parts"},{"speaker":"Tracey Franklin","startTime":129.557,"endTime":133.097,"body":"of my life, I've been there"},{"speaker":"Tracey Franklin","startTime":133.158,"endTime":136.698,"body":"parts of theirs. So it does"},{"speaker":"Tracey Franklin","startTime":133.158,"endTime":136.698,"body":"start to feel like a more even"},{"speaker":"Tracey Franklin","startTime":136.759,"endTime":140.36,"body":"exchange, when you have these"},{"speaker":"Tracey Franklin","startTime":136.759,"endTime":140.36,"body":"encounters with your clients."},{"speaker":"Tracey Franklin","startTime":140.421,"endTime":143.778,"body":"You know after time, a client"},{"speaker":"Tracey Franklin","startTime":140.421,"endTime":143.778,"body":"that doesn't have a super"},{"speaker":"Tracey Franklin","startTime":143.839,"endTime":147.562,"body":"exciting life might be really"},{"speaker":"Tracey Franklin","startTime":143.839,"endTime":147.562,"body":"intrigued by your life. So it's"},{"speaker":"Tracey Franklin","startTime":147.623,"endTime":151.59,"body":"not uncommon for someone to come"},{"speaker":"Tracey Franklin","startTime":147.623,"endTime":151.59,"body":"in and be more interested in you"},{"speaker":"Tracey Franklin","startTime":151.651,"endTime":154.947,"body":"than you are in them. But I"},{"speaker":"Tracey Franklin","startTime":151.651,"endTime":154.947,"body":"think the objective should"},{"speaker":"Tracey Franklin","startTime":155.008,"endTime":158.304,"body":"always be to be letting your"},{"speaker":"Tracey Franklin","startTime":155.008,"endTime":158.304,"body":"client drive the car have"},{"speaker":"Tracey Franklin","startTime":158.365,"endTime":162.21,"body":"conversation. The online world"},{"speaker":"Tracey Franklin","startTime":158.365,"endTime":162.21,"body":"is an interesting one. We'd love"},{"speaker":"Tracey Franklin","startTime":162.271,"endTime":165.933,"body":"to get on. We love to see what"},{"speaker":"Tracey Franklin","startTime":162.271,"endTime":165.933,"body":"people are doing. But I think"},{"speaker":"Tracey Franklin","startTime":165.994,"endTime":169.595,"body":"we're very quick to judge when"},{"speaker":"Tracey Franklin","startTime":165.994,"endTime":169.595,"body":"someone posts something that"},{"speaker":"Tracey Franklin","startTime":169.656,"endTime":173.44,"body":"maybe we don't agree with. Have"},{"speaker":"Tracey Franklin","startTime":169.656,"endTime":173.44,"body":"you ever seen those two people"},{"speaker":"Tracey Franklin","startTime":173.501,"endTime":177.163,"body":"who you thought were friends who"},{"speaker":"Tracey Franklin","startTime":173.501,"endTime":177.163,"body":"are having a full blown cat"},{"speaker":"Tracey Franklin","startTime":177.224,"endTime":180.947,"body":"fight in the comments like it's"},{"speaker":"Tracey Franklin","startTime":177.224,"endTime":180.947,"body":"unreal, right? But we do this"},{"speaker":"Tracey Franklin","startTime":181.008,"endTime":184.365,"body":"we're intrigued by other"},{"speaker":"Tracey Franklin","startTime":181.008,"endTime":184.365,"body":"people's lives, and people are"},{"speaker":"Tracey Franklin","startTime":184.426,"endTime":188.149,"body":"intrigued with ours. But as a"},{"speaker":"Tracey Franklin","startTime":184.426,"endTime":188.149,"body":"professional as a stylist, what"},{"speaker":"Tracey Franklin","startTime":188.21,"endTime":191.872,"body":"should we be sharing online?"},{"speaker":"Tracey Franklin","startTime":188.21,"endTime":191.872,"body":"What is the code of conduct for"},{"speaker":"Tracey Franklin","startTime":191.933,"endTime":195.9,"body":"what we should share and what we"},{"speaker":"Tracey Franklin","startTime":191.933,"endTime":195.9,"body":"should really keep to ourselves."},{"speaker":"Tracey Franklin","startTime":195.961,"endTime":199.745,"body":"And I think that that can vary."},{"speaker":"Tracey Franklin","startTime":195.961,"endTime":199.745,"body":"I think if you're someone that"},{"speaker":"Tracey Franklin","startTime":199.806,"endTime":203.285,"body":"really likes to put it out"},{"speaker":"Tracey Franklin","startTime":199.806,"endTime":203.285,"body":"there, maybe having a personal"},{"speaker":"Tracey Franklin","startTime":203.346,"endTime":207.13,"body":"page might be a good thing for"},{"speaker":"Tracey Franklin","startTime":203.346,"endTime":207.13,"body":"you. You want your professional"},{"speaker":"Tracey Franklin","startTime":207.192,"endTime":210.915,"body":"page to reflect parts of you,"},{"speaker":"Tracey Franklin","startTime":207.192,"endTime":210.915,"body":"your parts of your personality,"},{"speaker":"Tracey Franklin","startTime":210.976,"endTime":214.393,"body":"I think your clients are"},{"speaker":"Tracey Franklin","startTime":210.976,"endTime":214.393,"body":"genuinely interested in aspects"},{"speaker":"Tracey Franklin","startTime":214.455,"endTime":218.178,"body":"of your personal life. But if"},{"speaker":"Tracey Franklin","startTime":214.455,"endTime":218.178,"body":"you're like someone that's very"},{"speaker":"Tracey Franklin","startTime":218.239,"endTime":222.023,"body":"adventurous with the things that"},{"speaker":"Tracey Franklin","startTime":218.239,"endTime":222.023,"body":"they do, I do feel like maybe"},{"speaker":"Tracey Franklin","startTime":222.084,"endTime":225.441,"body":"that's not always the best"},{"speaker":"Tracey Franklin","startTime":222.084,"endTime":225.441,"body":"platform to share it on. And"},{"speaker":"Tracey Franklin","startTime":225.502,"endTime":229.408,"body":"that's where a personal page is"},{"speaker":"Tracey Franklin","startTime":225.502,"endTime":229.408,"body":"really going to come in handy. I"},{"speaker":"Tracey Franklin","startTime":229.469,"endTime":233.192,"body":"don't think you should have to"},{"speaker":"Tracey Franklin","startTime":229.469,"endTime":233.192,"body":"censor yourself necessarily, I"},{"speaker":"Tracey Franklin","startTime":233.253,"endTime":236.915,"body":"think you should always show up"},{"speaker":"Tracey Franklin","startTime":233.253,"endTime":236.915,"body":"for life as authentically as"},{"speaker":"Tracey Franklin","startTime":236.976,"endTime":240.821,"body":"possible. But I do feel like you"},{"speaker":"Tracey Franklin","startTime":236.976,"endTime":240.821,"body":"should always maintain respect"},{"speaker":"Tracey Franklin","startTime":240.882,"endTime":244.605,"body":"for people. And remember that"},{"speaker":"Tracey Franklin","startTime":240.882,"endTime":244.605,"body":"there is a time and a place for"},{"speaker":"Tracey Franklin","startTime":244.666,"endTime":248.145,"body":"everything. As a salon owner,"},{"speaker":"Tracey Franklin","startTime":244.666,"endTime":248.145,"body":"looking at someone that I'm"},{"speaker":"Tracey Franklin","startTime":248.206,"endTime":251.746,"body":"thinking about hiring social"},{"speaker":"Tracey Franklin","startTime":248.206,"endTime":251.746,"body":"media is happening. Like just"},{"speaker":"Tracey Franklin","startTime":251.807,"endTime":255.347,"body":"know, if you have submitted a"},{"speaker":"Tracey Franklin","startTime":251.807,"endTime":255.347,"body":"resume, the very first thing"},{"speaker":"Tracey Franklin","startTime":255.408,"endTime":258.948,"body":"that I'm going to do is I'm"},{"speaker":"Tracey Franklin","startTime":255.408,"endTime":258.948,"body":"going to look up your Facebook"},{"speaker":"Tracey Franklin","startTime":259.009,"endTime":262.793,"body":"profile. Even though I don't get"},{"speaker":"Tracey Franklin","startTime":259.009,"endTime":262.793,"body":"on Facebook as much as I used"},{"speaker":"Tracey Franklin","startTime":262.854,"endTime":266.272,"body":"to. I think it's a really good"},{"speaker":"Tracey Franklin","startTime":262.854,"endTime":266.272,"body":"way for me to see profile"},{"speaker":"Tracey Franklin","startTime":266.333,"endTime":270.117,"body":"pictures for me to see if you're"},{"speaker":"Tracey Franklin","startTime":266.333,"endTime":270.117,"body":"someone that I would actually"},{"speaker":"Tracey Franklin","startTime":270.178,"endTime":273.657,"body":"believe is in the beauty"},{"speaker":"Tracey Franklin","startTime":270.178,"endTime":273.657,"body":"industry. It's a good way for me"},{"speaker":"Tracey Franklin","startTime":273.718,"endTime":277.563,"body":"to get to know you better for me"},{"speaker":"Tracey Franklin","startTime":273.718,"endTime":277.563,"body":"to see what your interests are"},{"speaker":"Tracey Franklin","startTime":277.624,"endTime":281.408,"body":"and see if maybe you're going to"},{"speaker":"Tracey Franklin","startTime":277.624,"endTime":281.408,"body":"be a good fit for my salon or"},{"speaker":"Tracey Franklin","startTime":281.469,"endTime":284.948,"body":"not. But I'm also looking to see"},{"speaker":"Tracey Franklin","startTime":281.469,"endTime":284.948,"body":"if anyone looked at your"},{"speaker":"Tracey Franklin","startTime":285.009,"endTime":288.366,"body":"profile. Would they have any"},{"speaker":"Tracey Franklin","startTime":285.009,"endTime":288.366,"body":"indication whatsoever that"},{"speaker":"Tracey Franklin","startTime":288.427,"endTime":292.272,"body":"you're in the beauty profession?"},{"speaker":"Tracey Franklin","startTime":288.427,"endTime":292.272,"body":"Is there anything on your page"},{"speaker":"Tracey Franklin","startTime":292.333,"endTime":296.056,"body":"that would let people know that,"},{"speaker":"Tracey Franklin","startTime":292.333,"endTime":296.056,"body":"hey, I'm in barber school or"},{"speaker":"Tracey Franklin","startTime":296.117,"endTime":299.718,"body":"look, I'm a cosmetologist or I'm"},{"speaker":"Tracey Franklin","startTime":296.117,"endTime":299.718,"body":"I'm doing this service. If"},{"speaker":"Tracey Franklin","startTime":299.779,"endTime":303.38,"body":"nobody can tell that you're a"},{"speaker":"Tracey Franklin","startTime":299.779,"endTime":303.38,"body":"hairstylist, then I know I've"},{"speaker":"Tracey Franklin","startTime":303.442,"endTime":307.165,"body":"got a lot of work cut out for me"},{"speaker":"Tracey Franklin","startTime":303.442,"endTime":307.165,"body":"as a salon owner to help you"},{"speaker":"Tracey Franklin","startTime":307.226,"endTime":311.01,"body":"create a social media presence."},{"speaker":"Tracey Franklin","startTime":307.226,"endTime":311.01,"body":"And that's something I need to"},{"speaker":"Tracey Franklin","startTime":311.071,"endTime":314.855,"body":"consider whether or not I want"},{"speaker":"Tracey Franklin","startTime":311.071,"endTime":314.855,"body":"to do. There are certain online"},{"speaker":"Tracey Franklin","startTime":314.916,"endTime":318.395,"body":"behaviors that would stop me"},{"speaker":"Tracey Franklin","startTime":314.916,"endTime":318.395,"body":"from hiring someone. I'm not"},{"speaker":"Tracey Franklin","startTime":318.456,"endTime":321.813,"body":"interested in seeing you post"},{"speaker":"Tracey Franklin","startTime":318.456,"endTime":321.813,"body":"inappropriate comments or"},{"speaker":"Tracey Franklin","startTime":321.874,"endTime":325.597,"body":"graphics on social media. And"},{"speaker":"Tracey Franklin","startTime":321.874,"endTime":325.597,"body":"I'm certainly not interested in"},{"speaker":"Tracey Franklin","startTime":325.658,"endTime":329.381,"body":"any cattiness. My Salon culture"},{"speaker":"Tracey Franklin","startTime":325.658,"endTime":329.381,"body":"thrives on community, and I'm"},{"speaker":"Tracey Franklin","startTime":329.442,"endTime":333.287,"body":"not looking to hire someone that"},{"speaker":"Tracey Franklin","startTime":329.442,"endTime":333.287,"body":"I don't think is a good fit. I"},{"speaker":"Tracey Franklin","startTime":333.348,"endTime":337.01,"body":"think everyone can agree that"},{"speaker":"Tracey Franklin","startTime":333.348,"endTime":337.01,"body":"social media has taken on this"},{"speaker":"Tracey Franklin","startTime":337.071,"endTime":340.306,"body":"whole new personality,"},{"speaker":"Tracey Franklin","startTime":337.071,"endTime":340.306,"body":"especially in reels and I love"},{"speaker":"Tracey Franklin","startTime":340.367,"endTime":343.663,"body":"to see all these reels where"},{"speaker":"Tracey Franklin","startTime":340.367,"endTime":343.663,"body":"people are creating funny"},{"speaker":"Tracey Franklin","startTime":343.724,"endTime":346.897,"body":"content, you know, it's all"},{"speaker":"Tracey Franklin","startTime":343.724,"endTime":346.897,"body":"relatable, right? Like a"},{"speaker":"Tracey Franklin","startTime":346.958,"endTime":350.682,"body":"stylist. Like we all remember"},{"speaker":"Tracey Franklin","startTime":346.958,"endTime":350.682,"body":"that client that freaked out at"},{"speaker":"Tracey Franklin","startTime":350.743,"endTime":354.527,"body":"the front desk, and we make a"},{"speaker":"Tracey Franklin","startTime":350.743,"endTime":354.527,"body":"funny reel about it. And it's so"},{"speaker":"Tracey Franklin","startTime":354.588,"endTime":358.372,"body":"funny because it's happened to"},{"speaker":"Tracey Franklin","startTime":354.588,"endTime":358.372,"body":"all of us. And because it makes"},{"speaker":"Tracey Franklin","startTime":358.433,"endTime":361.79,"body":"us feel so much less alone,"},{"speaker":"Tracey Franklin","startTime":358.433,"endTime":361.79,"body":"right. But one thing that I"},{"speaker":"Tracey Franklin","startTime":361.851,"endTime":365.513,"body":"don't ever, ever, ever think is"},{"speaker":"Tracey Franklin","startTime":361.851,"endTime":365.513,"body":"okay, is to complain about a"},{"speaker":"Tracey Franklin","startTime":365.574,"endTime":368.992,"body":"client or a former client"},{"speaker":"Tracey Franklin","startTime":365.574,"endTime":368.992,"body":"online, especially do not call"},{"speaker":"Tracey Franklin","startTime":369.053,"endTime":372.837,"body":"them out by name. I don't think"},{"speaker":"Tracey Franklin","startTime":369.053,"endTime":372.837,"body":"making fun of clients, I don't"},{"speaker":"Tracey Franklin","startTime":372.898,"endTime":376.438,"body":"think making fun of anybody that"},{"speaker":"Tracey Franklin","startTime":372.898,"endTime":376.438,"body":"I'm trying to retain as a"},{"speaker":"Tracey Franklin","startTime":376.499,"endTime":380.161,"body":"customer. And my establishment"},{"speaker":"Tracey Franklin","startTime":376.499,"endTime":380.161,"body":"deserves to be made fun of or"},{"speaker":"Tracey Franklin","startTime":380.222,"endTime":384.067,"body":"ridiculed in any way, I just, I"},{"speaker":"Tracey Franklin","startTime":380.222,"endTime":384.067,"body":"don't find that humorous. And I"},{"speaker":"Tracey Franklin","startTime":384.128,"endTime":387.79,"body":"would really like to see it"},{"speaker":"Tracey Franklin","startTime":384.128,"endTime":387.79,"body":"stop. We all go through personal"},{"speaker":"Tracey Franklin","startTime":387.851,"endTime":391.33,"body":"problems. We all walk through"},{"speaker":"Tracey Franklin","startTime":387.851,"endTime":391.33,"body":"challenges, and we all have"},{"speaker":"Tracey Franklin","startTime":391.391,"endTime":395.236,"body":"drama from time to time. And I"},{"speaker":"Tracey Franklin","startTime":391.391,"endTime":395.236,"body":"think it's important to know how"},{"speaker":"Tracey Franklin","startTime":395.297,"endTime":399.02,"body":"much of that is okay to share on"},{"speaker":"Tracey Franklin","startTime":395.297,"endTime":399.02,"body":"social media, maybe you just"},{"speaker":"Tracey Franklin","startTime":399.081,"endTime":402.621,"body":"went through a divorce and"},{"speaker":"Tracey Franklin","startTime":399.081,"endTime":402.621,"body":"you're battling custody issues,"},{"speaker":"Tracey Franklin","startTime":402.682,"endTime":406.283,"body":"or you know, maybe you've got"},{"speaker":"Tracey Franklin","startTime":402.682,"endTime":406.283,"body":"some money problems, or salon"},{"speaker":"Tracey Franklin","startTime":406.344,"endTime":409.762,"body":"problems or family problems,"},{"speaker":"Tracey Franklin","startTime":406.344,"endTime":409.762,"body":"problems in general, I just"},{"speaker":"Tracey Franklin","startTime":409.823,"endTime":413.79,"body":"don't think that social media is"},{"speaker":"Tracey Franklin","startTime":409.823,"endTime":413.79,"body":"the best place to air your dirty"},{"speaker":"Tracey Franklin","startTime":413.851,"endTime":417.574,"body":"laundry, I think the best thing"},{"speaker":"Tracey Franklin","startTime":413.851,"endTime":417.574,"body":"that you can do is start with"},{"speaker":"Tracey Franklin","startTime":417.635,"endTime":421.603,"body":"internal work, start with trying"},{"speaker":"Tracey Franklin","startTime":417.635,"endTime":421.603,"body":"to solve these issues internally"},{"speaker":"Tracey Franklin","startTime":421.664,"endTime":425.143,"body":"and privately with the person"},{"speaker":"Tracey Franklin","startTime":421.664,"endTime":425.143,"body":"that you're having conflict"},{"speaker":"Tracey Franklin","startTime":425.204,"endTime":428.316,"body":"with, go out with the"},{"speaker":"Tracey Franklin","startTime":425.204,"endTime":428.316,"body":"girlfriend, split a bottle of"},{"speaker":"Tracey Franklin","startTime":428.377,"endTime":431.978,"body":"wine and talk it out social"},{"speaker":"Tracey Franklin","startTime":428.377,"endTime":431.978,"body":"media is not the place for that"},{"speaker":"Tracey Franklin","startTime":432.039,"endTime":435.701,"body":"everyone is entitled to their"},{"speaker":"Tracey Franklin","startTime":432.039,"endTime":435.701,"body":"own personal beliefs and their"},{"speaker":"Tracey Franklin","startTime":435.762,"endTime":439.607,"body":"own political beliefs. And, you"},{"speaker":"Tracey Franklin","startTime":435.762,"endTime":439.607,"body":"know, I think we're inclined to"},{"speaker":"Tracey Franklin","startTime":439.669,"endTime":443.514,"body":"share these beliefs with people"},{"speaker":"Tracey Franklin","startTime":439.669,"endTime":443.514,"body":"on social media, right? Because"},{"speaker":"Tracey Franklin","startTime":443.575,"endTime":447.115,"body":"it's our beliefs. It's who we"},{"speaker":"Tracey Franklin","startTime":443.575,"endTime":447.115,"body":"are at our core. And we feel"},{"speaker":"Tracey Franklin","startTime":447.176,"endTime":450.777,"body":"like social media, like why"},{"speaker":"Tracey Franklin","startTime":447.176,"endTime":450.777,"body":"wouldn't people want to know us"},{"speaker":"Tracey Franklin","startTime":450.838,"endTime":454.5,"body":"on that level? And maybe some"},{"speaker":"Tracey Franklin","startTime":450.838,"endTime":454.5,"body":"do, but I think it's important"},{"speaker":"Tracey Franklin","startTime":454.561,"endTime":458.04,"body":"that you remember what you're"},{"speaker":"Tracey Franklin","startTime":454.561,"endTime":458.04,"body":"using social media for. And"},{"speaker":"Tracey Franklin","startTime":458.101,"endTime":461.641,"body":"that's to grow your business. So"},{"speaker":"Tracey Franklin","startTime":458.101,"endTime":461.641,"body":"again, take a second, ask"},{"speaker":"Tracey Franklin","startTime":461.702,"endTime":465.608,"body":"yourself, Is this something that"},{"speaker":"Tracey Franklin","startTime":461.702,"endTime":465.608,"body":"my mom would like to see? Or is"},{"speaker":"Tracey Franklin","startTime":465.669,"endTime":469.331,"body":"this something that a potential"},{"speaker":"Tracey Franklin","startTime":465.669,"endTime":469.331,"body":"client would like to see? So"},{"speaker":"Tracey Franklin","startTime":469.392,"endTime":472.932,"body":"it's 2024? It's an election"},{"speaker":"Tracey Franklin","startTime":469.392,"endTime":472.932,"body":"year, and our salon floors are"},{"speaker":"Tracey Franklin","startTime":472.993,"endTime":476.35,"body":"going to be flooded with"},{"speaker":"Tracey Franklin","startTime":472.993,"endTime":476.35,"body":"conversations around politics?"},{"speaker":"Tracey Franklin","startTime":476.411,"endTime":479.768,"body":"Do you care about politics? I"},{"speaker":"Tracey Franklin","startTime":476.411,"endTime":479.768,"body":"certainly hope you do. It"},{"speaker":"Tracey Franklin","startTime":479.829,"endTime":483.185,"body":"benefits you to have an opinion"},{"speaker":"Tracey Franklin","startTime":479.829,"endTime":483.185,"body":"to have a vote. This is"},{"speaker":"Tracey Franklin","startTime":483.247,"endTime":486.909,"body":"Democracy, okay. I think that"},{"speaker":"Tracey Franklin","startTime":483.247,"endTime":486.909,"body":"you should stand firm and what"},{"speaker":"Tracey Franklin","startTime":486.97,"endTime":490.632,"body":"you believe. But I don't think"},{"speaker":"Tracey Franklin","startTime":486.97,"endTime":490.632,"body":"that posting those beliefs on"},{"speaker":"Tracey Franklin","startTime":490.693,"endTime":494.355,"body":"social media is going to help"},{"speaker":"Tracey Franklin","startTime":490.693,"endTime":494.355,"body":"your bottom line unless you're"},{"speaker":"Tracey Franklin","startTime":494.416,"endTime":498.322,"body":"dealing with someone that thinks"},{"speaker":"Tracey Franklin","startTime":494.416,"endTime":498.322,"body":"the same way you do. And that's"},{"speaker":"Tracey Franklin","startTime":498.383,"endTime":502.289,"body":"not always the case, you're not"},{"speaker":"Tracey Franklin","startTime":498.383,"endTime":502.289,"body":"always going to believe the same"},{"speaker":"Tracey Franklin","startTime":502.35,"endTime":505.951,"body":"way that someone else believes."},{"speaker":"Tracey Franklin","startTime":502.35,"endTime":505.951,"body":"So when you're making these"},{"speaker":"Tracey Franklin","startTime":506.012,"endTime":509.857,"body":"statements, when you're letting"},{"speaker":"Tracey Franklin","startTime":506.012,"endTime":509.857,"body":"the world know where you stand,"},{"speaker":"Tracey Franklin","startTime":509.918,"endTime":513.641,"body":"you have to ask yourself, Is"},{"speaker":"Tracey Franklin","startTime":509.918,"endTime":513.641,"body":"this going to bring in a client?"},{"speaker":"Tracey Franklin","startTime":513.702,"endTime":517.547,"body":"Is it going to help advance my"},{"speaker":"Tracey Franklin","startTime":513.702,"endTime":517.547,"body":"career? Is it really going to do"},{"speaker":"Tracey Franklin","startTime":517.608,"endTime":520.599,"body":"anything to benefit me"},{"speaker":"Tracey Franklin","startTime":517.608,"endTime":520.599,"body":"professionally? And if the"},{"speaker":"Tracey Franklin","startTime":520.66,"endTime":524.505,"body":"answer to that question is no,"},{"speaker":"Tracey Franklin","startTime":520.66,"endTime":524.505,"body":"then it's a private conversation"},{"speaker":"Tracey Franklin","startTime":524.566,"endTime":528.106,"body":"that you have and not a social"},{"speaker":"Tracey Franklin","startTime":524.566,"endTime":528.106,"body":"media post. So let's dive a"},{"speaker":"Tracey Franklin","startTime":528.167,"endTime":531.646,"body":"little bit deeper into this"},{"speaker":"Tracey Franklin","startTime":528.167,"endTime":531.646,"body":"concept about politics behind"},{"speaker":"Tracey Franklin","startTime":531.707,"endTime":535.491,"body":"the chair. You're a hairstylist,"},{"speaker":"Tracey Franklin","startTime":531.707,"endTime":535.491,"body":"you love to joke, you love to"},{"speaker":"Tracey Franklin","startTime":535.552,"endTime":539.092,"body":"have a good time with your"},{"speaker":"Tracey Franklin","startTime":535.552,"endTime":539.092,"body":"clients. And you generally like"},{"speaker":"Tracey Franklin","startTime":539.153,"endTime":542.449,"body":"to keep things light hearted,"},{"speaker":"Tracey Franklin","startTime":539.153,"endTime":542.449,"body":"that can be a little bit"},{"speaker":"Tracey Franklin","startTime":542.51,"endTime":545.806,"body":"difficult. When it comes to"},{"speaker":"Tracey Franklin","startTime":542.51,"endTime":545.806,"body":"politics. People have very"},{"speaker":"Tracey Franklin","startTime":545.867,"endTime":549.712,"body":"strong beliefs around politics,"},{"speaker":"Tracey Franklin","startTime":545.867,"endTime":549.712,"body":"like I said, as they should, if"},{"speaker":"Tracey Franklin","startTime":549.773,"endTime":553.313,"body":"you're okay, letting your"},{"speaker":"Tracey Franklin","startTime":549.773,"endTime":553.313,"body":"clients vent about their beliefs"},{"speaker":"Tracey Franklin","startTime":553.374,"endTime":556.853,"body":"around politics or any other"},{"speaker":"Tracey Franklin","startTime":553.374,"endTime":556.853,"body":"kind of taboo subject and it"},{"speaker":"Tracey Franklin","startTime":556.914,"endTime":560.82,"body":"doesn't agitate you or ruin your"},{"speaker":"Tracey Franklin","startTime":556.914,"endTime":560.82,"body":"day, then hey, that's okay. But"},{"speaker":"Tracey Franklin","startTime":560.881,"endTime":564.543,"body":"you know, I always like to have"},{"speaker":"Tracey Franklin","startTime":560.881,"endTime":564.543,"body":"a back up plan because maybe"},{"speaker":"Tracey Franklin","startTime":564.604,"endTime":568.571,"body":"they're gonna say something that"},{"speaker":"Tracey Franklin","startTime":564.604,"endTime":568.571,"body":"triggers me and I'm gonna have a"},{"speaker":"Tracey Franklin","startTime":568.633,"endTime":572.6,"body":"really hard time holding back my"},{"speaker":"Tracey Franklin","startTime":568.633,"endTime":572.6,"body":"own beliefs around that subject."},{"speaker":"Tracey Franklin","startTime":572.661,"endTime":576.567,"body":"I like to keep the conversation"},{"speaker":"Tracey Franklin","startTime":572.661,"endTime":576.567,"body":"light hearted. I'm just going to"},{"speaker":"Tracey Franklin","startTime":576.628,"endTime":580.229,"body":"take a step back. I'm going to"},{"speaker":"Tracey Franklin","startTime":576.628,"endTime":580.229,"body":"reroute the conversation and"},{"speaker":"Tracey Franklin","startTime":580.29,"endTime":583.952,"body":"we're going to start talking"},{"speaker":"Tracey Franklin","startTime":580.29,"endTime":583.952,"body":"about something else, because I"},{"speaker":"Tracey Franklin","startTime":584.013,"endTime":587.736,"body":"respect you. I respect you as a"},{"speaker":"Tracey Franklin","startTime":584.013,"endTime":587.736,"body":"person and I respect the fact"},{"speaker":"Tracey Franklin","startTime":587.797,"endTime":591.337,"body":"that you feel strongly about"},{"speaker":"Tracey Franklin","startTime":587.797,"endTime":591.337,"body":"what you feel strongly about,"},{"speaker":"Tracey Franklin","startTime":591.398,"endTime":594.694,"body":"but maybe it's not an"},{"speaker":"Tracey Franklin","startTime":591.398,"endTime":594.694,"body":"appropriate conversation to have"},{"speaker":"Tracey Franklin","startTime":594.755,"endTime":598.539,"body":"behind the chair. Maybe I don't"},{"speaker":"Tracey Franklin","startTime":594.755,"endTime":598.539,"body":"want the client next to me how"},{"speaker":"Tracey Franklin","startTime":598.6,"endTime":602.201,"body":"thing to listen to this full on"},{"speaker":"Tracey Franklin","startTime":598.6,"endTime":602.201,"body":"rant about how horrible our"},{"speaker":"Tracey Franklin","startTime":602.262,"endTime":605.802,"body":"president is, or whatever the"},{"speaker":"Tracey Franklin","startTime":602.262,"endTime":605.802,"body":"conversation may be, it just"},{"speaker":"Tracey Franklin","startTime":605.863,"endTime":609.525,"body":"doesn't feel good to me. And"},{"speaker":"Tracey Franklin","startTime":605.863,"endTime":609.525,"body":"when I'm working on someone and"},{"speaker":"Tracey Franklin","startTime":609.586,"endTime":613.37,"body":"trying to make them feel good,"},{"speaker":"Tracey Franklin","startTime":609.586,"endTime":613.37,"body":"that's what I'm trying to do. I"},{"speaker":"Tracey Franklin","startTime":613.431,"endTime":617.154,"body":"want everyone to feel good. And"},{"speaker":"Tracey Franklin","startTime":613.431,"endTime":617.154,"body":"I just feel like it's such an"},{"speaker":"Tracey Franklin","startTime":617.215,"endTime":620.816,"body":"important topic, I don't ever"},{"speaker":"Tracey Franklin","startTime":617.215,"endTime":620.816,"body":"want anyone to feel like they"},{"speaker":"Tracey Franklin","startTime":620.877,"endTime":624.6,"body":"can't be their selves. But I"},{"speaker":"Tracey Franklin","startTime":620.877,"endTime":624.6,"body":"think sometimes you just have to"},{"speaker":"Tracey Franklin","startTime":624.661,"endTime":628.506,"body":"say, hey, we're just gonna have"},{"speaker":"Tracey Franklin","startTime":624.661,"endTime":628.506,"body":"to agree to disagree about this"},{"speaker":"Tracey Franklin","startTime":628.568,"endTime":631.985,"body":"and move on. I do feel like"},{"speaker":"Tracey Franklin","startTime":628.568,"endTime":631.985,"body":"there are times when you can"},{"speaker":"Tracey Franklin","startTime":632.046,"endTime":635.586,"body":"overshare with your client"},{"speaker":"Tracey Franklin","startTime":632.046,"endTime":635.586,"body":"online in person, you know, and"},{"speaker":"Tracey Franklin","startTime":635.647,"endTime":638.943,"body":"it really can hurt your"},{"speaker":"Tracey Franklin","startTime":635.647,"endTime":638.943,"body":"credibility as a professional,"},{"speaker":"Tracey Franklin","startTime":639.004,"endTime":642.666,"body":"you know, I mean, I do I have"},{"speaker":"Tracey Franklin","startTime":639.004,"endTime":642.666,"body":"clients that I've been friends"},{"speaker":"Tracey Franklin","startTime":642.727,"endTime":646.328,"body":"with for a really long time. And"},{"speaker":"Tracey Franklin","startTime":642.727,"endTime":646.328,"body":"we talk about all kinds of"},{"speaker":"Tracey Franklin","startTime":646.389,"endTime":650.295,"body":"things, intimate things with our"},{"speaker":"Tracey Franklin","startTime":646.389,"endTime":650.295,"body":"partners and things that we may"},{"speaker":"Tracey Franklin","startTime":650.357,"endTime":653.896,"body":"not be willing to admit to"},{"speaker":"Tracey Franklin","startTime":650.357,"endTime":653.896,"body":"anyone else. But these are very"},{"speaker":"Tracey Franklin","startTime":653.957,"endTime":657.681,"body":"specific relationships, and they"},{"speaker":"Tracey Franklin","startTime":653.957,"endTime":657.681,"body":"are not the norm. So I think"},{"speaker":"Tracey Franklin","startTime":657.742,"endTime":661.465,"body":"it's important to just kind of"},{"speaker":"Tracey Franklin","startTime":657.742,"endTime":661.465,"body":"read the room when it comes to"},{"speaker":"Tracey Franklin","startTime":661.526,"endTime":665.249,"body":"things like this. Like maybe"},{"speaker":"Tracey Franklin","startTime":661.526,"endTime":665.249,"body":"it's not the appropriate time to"},{"speaker":"Tracey Franklin","startTime":665.31,"endTime":669.033,"body":"tell that really funny new sex"},{"speaker":"Tracey Franklin","startTime":665.31,"endTime":669.033,"body":"joke that you heard at a party"},{"speaker":"Tracey Franklin","startTime":669.094,"endTime":673.0,"body":"last weekend, you know, it made"},{"speaker":"Tracey Franklin","startTime":669.094,"endTime":673.0,"body":"you laugh, you know, your client"},{"speaker":"Tracey Franklin","startTime":673.061,"endTime":676.845,"body":"would totally appreciate it. But"},{"speaker":"Tracey Franklin","startTime":673.061,"endTime":676.845,"body":"what if they didn't you know,"},{"speaker":"Tracey Franklin","startTime":676.906,"endTime":680.69,"body":"what if they didn't, yikes, then"},{"speaker":"Tracey Franklin","startTime":676.906,"endTime":680.69,"body":"it's uncomfortable. I've said"},{"speaker":"Tracey Franklin","startTime":680.751,"endTime":684.291,"body":"things before that I instantly"},{"speaker":"Tracey Franklin","startTime":680.751,"endTime":684.291,"body":"regret and I'm a big enough"},{"speaker":"Tracey Franklin","startTime":684.352,"endTime":687.648,"body":"woman to look at them and say,"},{"speaker":"Tracey Franklin","startTime":684.352,"endTime":687.648,"body":"You know what, that was"},{"speaker":"Tracey Franklin","startTime":687.709,"endTime":691.31,"body":"completely out of line and"},{"speaker":"Tracey Franklin","startTime":687.709,"endTime":691.31,"body":"inappropriate, and I'm so sorry."},{"speaker":"Tracey Franklin","startTime":691.371,"endTime":694.972,"body":"And then I just move along. And"},{"speaker":"Tracey Franklin","startTime":691.371,"endTime":694.972,"body":"you know, no big deal. Your"},{"speaker":"Tracey Franklin","startTime":695.033,"endTime":698.878,"body":"public perception as a stylist,"},{"speaker":"Tracey Franklin","startTime":695.033,"endTime":698.878,"body":"it's going to be the difference"},{"speaker":"Tracey Franklin","startTime":698.939,"endTime":702.723,"body":"between you growing long term,"},{"speaker":"Tracey Franklin","startTime":698.939,"endTime":702.723,"body":"or being a temporary success in"},{"speaker":"Tracey Franklin","startTime":702.784,"endTime":706.752,"body":"this industry. So you do have to"},{"speaker":"Tracey Franklin","startTime":702.784,"endTime":706.752,"body":"care what people think you can't"},{"speaker":"Tracey Franklin","startTime":706.813,"endTime":710.475,"body":"be this rebel without a clue. I"},{"speaker":"Tracey Franklin","startTime":706.813,"endTime":710.475,"body":"don't care what people think"},{"speaker":"Tracey Franklin","startTime":710.536,"endTime":714.32,"body":"about me, I'm going to speak my"},{"speaker":"Tracey Franklin","startTime":710.536,"endTime":714.32,"body":"mind. This is not the time and"},{"speaker":"Tracey Franklin","startTime":714.381,"endTime":718.287,"body":"this is not the place. Again, if"},{"speaker":"Tracey Franklin","startTime":714.381,"endTime":718.287,"body":"you have a hard time separating"},{"speaker":"Tracey Franklin","startTime":718.348,"endTime":722.315,"body":"this than just make it about the"},{"speaker":"Tracey Franklin","startTime":718.348,"endTime":722.315,"body":"client. That's always the safest"},{"speaker":"Tracey Franklin","startTime":722.376,"endTime":726.038,"body":"bet. And the most professional"},{"speaker":"Tracey Franklin","startTime":722.376,"endTime":726.038,"body":"choice you can make. Now your"},{"speaker":"Tracey Franklin","startTime":726.099,"endTime":729.761,"body":"coworkers, that's a different"},{"speaker":"Tracey Franklin","startTime":726.099,"endTime":729.761,"body":"story. We have a great time at"},{"speaker":"Tracey Franklin","startTime":729.822,"endTime":733.728,"body":"my salon, and there is not much"},{"speaker":"Tracey Franklin","startTime":729.822,"endTime":733.728,"body":"that we probably don't share but"},{"speaker":"Tracey Franklin","startTime":733.789,"endTime":737.39,"body":"that's breakroom conversation,"},{"speaker":"Tracey Franklin","startTime":733.789,"endTime":737.39,"body":"that's out back conversation"},{"speaker":"Tracey Franklin","startTime":737.451,"endTime":741.236,"body":"that's getting together after"},{"speaker":"Tracey Franklin","startTime":737.451,"endTime":741.236,"body":"hours conversation, for the most"},{"speaker":"Tracey Franklin","startTime":741.297,"endTime":744.898,"body":"part, it's just not fair to"},{"speaker":"Tracey Franklin","startTime":741.297,"endTime":744.898,"body":"share those things in public on"},{"speaker":"Tracey Franklin","startTime":744.959,"endTime":748.743,"body":"the salon floor. What if you're"},{"speaker":"Tracey Franklin","startTime":744.959,"endTime":748.743,"body":"going through a hard time, you"},{"speaker":"Tracey Franklin","startTime":748.804,"endTime":752.344,"body":"know what if you're going"},{"speaker":"Tracey Franklin","startTime":748.804,"endTime":752.344,"body":"through a divorce, so you've got"},{"speaker":"Tracey Franklin","startTime":752.405,"endTime":755.578,"body":"maybe some embarrassing"},{"speaker":"Tracey Franklin","startTime":752.405,"endTime":755.578,"body":"financial situations or some"},{"speaker":"Tracey Franklin","startTime":755.639,"endTime":759.302,"body":"family problems, and it's just"},{"speaker":"Tracey Franklin","startTime":755.639,"endTime":759.302,"body":"bringing this negative energy"},{"speaker":"Tracey Franklin","startTime":759.363,"endTime":763.086,"body":"into the salon, you want your"},{"speaker":"Tracey Franklin","startTime":759.363,"endTime":763.086,"body":"people to be there for you, and"},{"speaker":"Tracey Franklin","startTime":763.147,"endTime":766.931,"body":"they should but make sure it's"},{"speaker":"Tracey Franklin","startTime":763.147,"endTime":766.931,"body":"not something that you're using"},{"speaker":"Tracey Franklin","startTime":766.992,"endTime":770.532,"body":"as an excuse to not show up"},{"speaker":"Tracey Franklin","startTime":766.992,"endTime":770.532,"body":"strong, you need to be showing"},{"speaker":"Tracey Franklin","startTime":770.593,"endTime":774.072,"body":"up strong for your team, you"},{"speaker":"Tracey Franklin","startTime":770.593,"endTime":774.072,"body":"still need to be turning out"},{"speaker":"Tracey Franklin","startTime":774.133,"endTime":778.039,"body":"really great work. It's totally"},{"speaker":"Tracey Franklin","startTime":774.133,"endTime":778.039,"body":"fine, right? We're human beings,"},{"speaker":"Tracey Franklin","startTime":778.1,"endTime":781.64,"body":"we're going to have these"},{"speaker":"Tracey Franklin","startTime":778.1,"endTime":781.64,"body":"problems. But we need to be able"},{"speaker":"Tracey Franklin","startTime":781.701,"endTime":785.424,"body":"to separate we need to be able"},{"speaker":"Tracey Franklin","startTime":781.701,"endTime":785.424,"body":"to leave that at home, outside"},{"speaker":"Tracey Franklin","startTime":785.485,"endTime":789.086,"body":"wherever we need to and not"},{"speaker":"Tracey Franklin","startTime":785.485,"endTime":789.086,"body":"bring it into the salon and not"},{"speaker":"Tracey Franklin","startTime":789.147,"endTime":792.748,"body":"let it affect our work or our"},{"speaker":"Tracey Franklin","startTime":789.147,"endTime":792.748,"body":"relationships with the people"},{"speaker":"Tracey Franklin","startTime":792.809,"endTime":796.41,"body":"that we work with. You know,"},{"speaker":"Tracey Franklin","startTime":792.809,"endTime":796.41,"body":"sometimes our clients will say"},{"speaker":"Tracey Franklin","startTime":796.471,"endTime":800.133,"body":"something really funny to us, or"},{"speaker":"Tracey Franklin","startTime":796.471,"endTime":800.133,"body":"really outlandish. And it's"},{"speaker":"Tracey Franklin","startTime":800.194,"endTime":803.795,"body":"like, oh, my god, I can't wait"},{"speaker":"Tracey Franklin","startTime":800.194,"endTime":803.795,"body":"to get to the break room and"},{"speaker":"Tracey Franklin","startTime":803.856,"endTime":807.396,"body":"share this with someone. But"},{"speaker":"Tracey Franklin","startTime":803.856,"endTime":807.396,"body":"what if your client asked you"},{"speaker":"Tracey Franklin","startTime":807.457,"endTime":810.814,"body":"not to? Would you still feel"},{"speaker":"Tracey Franklin","startTime":807.457,"endTime":810.814,"body":"inclined to do so? I would"},{"speaker":"Tracey Franklin","startTime":810.875,"endTime":814.476,"body":"certainly hope not. When anyone"},{"speaker":"Tracey Franklin","startTime":810.875,"endTime":814.476,"body":"comes to you in a moment of"},{"speaker":"Tracey Franklin","startTime":814.537,"endTime":817.65,"body":"trust and a moment of"},{"speaker":"Tracey Franklin","startTime":814.537,"endTime":817.65,"body":"vulnerability, I would really"},{"speaker":"Tracey Franklin","startTime":817.711,"endTime":821.312,"body":"hope that you would see that as"},{"speaker":"Tracey Franklin","startTime":817.711,"endTime":821.312,"body":"the sacred exchange that it"},{"speaker":"Tracey Franklin","startTime":821.373,"endTime":824.73,"body":"really is and respect their"},{"speaker":"Tracey Franklin","startTime":821.373,"endTime":824.73,"body":"privacy and not share those"},{"speaker":"Tracey Franklin","startTime":824.791,"endTime":828.269,"body":"things, even with your co"},{"speaker":"Tracey Franklin","startTime":824.791,"endTime":828.269,"body":"worker, even if you're dying to"},{"speaker":"Tracey Franklin","startTime":828.331,"endTime":831.748,"body":"what about your personal"},{"speaker":"Tracey Franklin","startTime":828.331,"endTime":831.748,"body":"thoughts about a guest? I mean,"},{"speaker":"Tracey Franklin","startTime":831.809,"endTime":835.532,"body":"is it okay to share that with a"},{"speaker":"Tracey Franklin","startTime":831.809,"endTime":835.532,"body":"co worker? I mean, of course,"},{"speaker":"Tracey Franklin","startTime":835.594,"endTime":839.133,"body":"we're going to vent about a"},{"speaker":"Tracey Franklin","startTime":835.594,"endTime":839.133,"body":"problematic client or a tricky"},{"speaker":"Tracey Franklin","startTime":839.194,"endTime":843.101,"body":"situation. You know, maybe we're"},{"speaker":"Tracey Franklin","startTime":839.194,"endTime":843.101,"body":"not just venting, maybe we just"},{"speaker":"Tracey Franklin","startTime":843.162,"endTime":846.946,"body":"really need someone to listen to"},{"speaker":"Tracey Franklin","startTime":843.162,"endTime":846.946,"body":"us and talk us off the ledge."},{"speaker":"Tracey Franklin","startTime":847.007,"endTime":850.913,"body":"You know, maybe we need someone"},{"speaker":"Tracey Franklin","startTime":847.007,"endTime":850.913,"body":"to tell us, hey, this is normal."},{"speaker":"Tracey Franklin","startTime":850.974,"endTime":854.819,"body":"This happens, right? Not every"},{"speaker":"Tracey Franklin","startTime":850.974,"endTime":854.819,"body":"day is a breeze. Not every guest"},{"speaker":"Tracey Franklin","startTime":854.88,"endTime":858.725,"body":"is ideal. As a salon owner, I am"},{"speaker":"Tracey Franklin","startTime":854.88,"endTime":858.725,"body":"not under any disillusion that"},{"speaker":"Tracey Franklin","startTime":858.786,"endTime":862.692,"body":"people don't talk about me in my"},{"speaker":"Tracey Franklin","startTime":858.786,"endTime":862.692,"body":"salon, I like to think that I'm"},{"speaker":"Tracey Franklin","startTime":862.753,"endTime":866.415,"body":"held in high regard that I'm"},{"speaker":"Tracey Franklin","startTime":862.753,"endTime":866.415,"body":"respected that I'm loved. And I"},{"speaker":"Tracey Franklin","startTime":866.477,"endTime":870.322,"body":"think for the most part that I"},{"speaker":"Tracey Franklin","startTime":866.477,"endTime":870.322,"body":"am, but I know that not everyone"},{"speaker":"Tracey Franklin","startTime":870.383,"endTime":873.984,"body":"is going to agree with every"},{"speaker":"Tracey Franklin","startTime":870.383,"endTime":873.984,"body":"strategy I put into place with"},{"speaker":"Tracey Franklin","startTime":874.045,"endTime":877.646,"body":"every idea I bring to the table"},{"speaker":"Tracey Franklin","startTime":874.045,"endTime":877.646,"body":"and that's okay. As a salon"},{"speaker":"Tracey Franklin","startTime":877.707,"endTime":881.308,"body":"owner, I reserve the right to"},{"speaker":"Tracey Franklin","startTime":877.707,"endTime":881.308,"body":"run my establishment in a way"},{"speaker":"Tracey Franklin","startTime":881.369,"endTime":884.97,"body":"that I see fit. Do I think that"},{"speaker":"Tracey Franklin","startTime":881.369,"endTime":884.97,"body":"you should be talking smack"},{"speaker":"Tracey Franklin","startTime":885.031,"endTime":888.876,"body":"about your salon owner in their"},{"speaker":"Tracey Franklin","startTime":885.031,"endTime":888.876,"body":"own house? I absolutely don't I"},{"speaker":"Tracey Franklin","startTime":888.937,"endTime":892.782,"body":"would be so incredibly hurt if I"},{"speaker":"Tracey Franklin","startTime":888.937,"endTime":892.782,"body":"walked in on a conversation or"},{"speaker":"Tracey Franklin","startTime":892.843,"endTime":896.139,"body":"if I heard someone saying"},{"speaker":"Tracey Franklin","startTime":892.843,"endTime":896.139,"body":"something about me that felt"},{"speaker":"Tracey Franklin","startTime":896.2,"endTime":900.045,"body":"mean or disrespectful. So I feel"},{"speaker":"Tracey Franklin","startTime":896.2,"endTime":900.045,"body":"like if you need to have those"},{"speaker":"Tracey Franklin","startTime":900.106,"endTime":903.585,"body":"Converse patients the best"},{"speaker":"Tracey Franklin","startTime":900.106,"endTime":903.585,"body":"course of action is to just go"},{"speaker":"Tracey Franklin","startTime":903.646,"endTime":907.369,"body":"out with your girlfriend, go out"},{"speaker":"Tracey Franklin","startTime":903.646,"endTime":907.369,"body":"with a co worker after work,"},{"speaker":"Tracey Franklin","startTime":907.43,"endTime":911.214,"body":"have some cocktails bent. But I"},{"speaker":"Tracey Franklin","startTime":907.43,"endTime":911.214,"body":"think it's really rude to talk"},{"speaker":"Tracey Franklin","startTime":911.275,"endTime":914.937,"body":"about management within the"},{"speaker":"Tracey Franklin","startTime":911.275,"endTime":914.937,"body":"salon. So maybe this is just who"},{"speaker":"Tracey Franklin","startTime":914.998,"endTime":918.721,"body":"you are. Maybe you're just extra"},{"speaker":"Tracey Franklin","startTime":914.998,"endTime":918.721,"body":"Sherry write an open book is"},{"speaker":"Tracey Franklin","startTime":918.782,"endTime":922.505,"body":"just who you are and how you've"},{"speaker":"Tracey Franklin","startTime":918.782,"endTime":922.505,"body":"always been. And maybe you're"},{"speaker":"Tracey Franklin","startTime":922.566,"endTime":926.412,"body":"wondering, is it too late for me"},{"speaker":"Tracey Franklin","startTime":922.566,"endTime":926.412,"body":"to change my ways and clean up"},{"speaker":"Tracey Franklin","startTime":926.473,"endTime":930.379,"body":"my act and become a more private"},{"speaker":"Tracey Franklin","startTime":926.473,"endTime":930.379,"body":"person? And I'd like to say no,"},{"speaker":"Tracey Franklin","startTime":930.44,"endTime":933.491,"body":"I think this comes with"},{"speaker":"Tracey Franklin","startTime":930.44,"endTime":933.491,"body":"maturity. I think as young"},{"speaker":"Tracey Franklin","startTime":933.552,"endTime":937.031,"body":"people, we really thrive on"},{"speaker":"Tracey Franklin","startTime":933.552,"endTime":937.031,"body":"approval, we really thrive on"},{"speaker":"Tracey Franklin","startTime":937.092,"endTime":940.815,"body":"being lied to like, it's really"},{"speaker":"Tracey Franklin","startTime":937.092,"endTime":940.815,"body":"important to us. But I'm just"},{"speaker":"Tracey Franklin","startTime":940.876,"endTime":943.989,"body":"here to tell you, the more"},{"speaker":"Tracey Franklin","startTime":940.876,"endTime":943.989,"body":"mature you get, the more"},{"speaker":"Tracey Franklin","startTime":944.05,"endTime":947.651,"body":"comfortable you get in your own"},{"speaker":"Tracey Franklin","startTime":944.05,"endTime":947.651,"body":"skin, and the less you need"},{"speaker":"Tracey Franklin","startTime":947.712,"endTime":951.496,"body":"external validation from other"},{"speaker":"Tracey Franklin","startTime":947.712,"endTime":951.496,"body":"people. So I think this is just"},{"speaker":"Tracey Franklin","startTime":951.557,"endTime":955.158,"body":"the natural course of life. I"},{"speaker":"Tracey Franklin","startTime":951.557,"endTime":955.158,"body":"think as you become older and"},{"speaker":"Tracey Franklin","startTime":955.219,"endTime":959.064,"body":"wiser, you're also able to see"},{"speaker":"Tracey Franklin","startTime":955.219,"endTime":959.064,"body":"the value in keeping some things"},{"speaker":"Tracey Franklin","startTime":959.126,"endTime":962.971,"body":"just for you. Right, there are"},{"speaker":"Tracey Franklin","startTime":959.126,"endTime":962.971,"body":"some really special things about"},{"speaker":"Tracey Franklin","startTime":963.032,"endTime":966.694,"body":"you about your life about things"},{"speaker":"Tracey Franklin","startTime":963.032,"endTime":966.694,"body":"that take place that really"},{"speaker":"Tracey Franklin","startTime":966.755,"endTime":968.159,"body":"should just be for you."},{"speaker":"Morgan Franklin","startTime":968.159,"endTime":970.566,"body":"Thank you for"},{"speaker":"Morgan Franklin","startTime":968.159,"endTime":970.566,"body":"joining us on this episode of"},{"speaker":"Morgan Franklin","startTime":970.622,"endTime":973.645,"body":"anytime soon. The Aspiring"},{"speaker":"Morgan Franklin","startTime":970.622,"endTime":973.645,"body":"Stylist Podcast with Tracey"},{"speaker":"Morgan Franklin","startTime":973.701,"endTime":976.78,"body":"Franklin. If you enjoyed"},{"speaker":"Morgan Franklin","startTime":973.701,"endTime":976.78,"body":"listening and you want to hear"},{"speaker":"Morgan Franklin","startTime":976.836,"endTime":980.083,"body":"more, make sure you subscribe on"},{"speaker":"Morgan Franklin","startTime":976.836,"endTime":980.083,"body":"Apple Podcast, Spotify or"},{"speaker":"Morgan Franklin","startTime":980.139,"endTime":983.553,"body":"wherever you find your podcasts."},{"speaker":"Morgan Franklin","startTime":980.139,"endTime":983.553,"body":"The Aspiring Stylist Podcast"},{"speaker":"Morgan Franklin","startTime":983.609,"endTime":987.024,"body":"with Tracey Franklin is a Morgan"},{"speaker":"Morgan Franklin","startTime":983.609,"endTime":987.024,"body":"Franklin Production. Today's"},{"speaker":"Morgan Franklin","startTime":987.08,"endTime":990.607,"body":"episode was written and produced"},{"speaker":"Morgan Franklin","startTime":987.08,"endTime":990.607,"body":"by Morgan Franklin editing and"},{"speaker":"Morgan Franklin","startTime":990.663,"endTime":993.742,"body":"post-production by Mike"},{"speaker":"Morgan Franklin","startTime":990.663,"endTime":993.742,"body":"Franklin. Want to find out more"},{"speaker":"Morgan Franklin","startTime":993.798,"endTime":998.669,"body":"about Tracey and the Aspiring"},{"speaker":"Morgan Franklin","startTime":993.798,"endTime":998.669,"body":"Barber and Beauty Academy go to aspirebarberandbeauty.com"}]}