AI-driven platforms for automating multiple management workflows are increasingly common place in todays enterprises. However, the potential to exploit these platforms currently exceeds implementation footprints.
This week Dave, Sjoukje & Rob talk to Gretchen Alarcon, SVP & GM, Employee Workflows Products at ServiceNow about automating IT service management, IT operations management and IT business management, just digitising what is there vs. rethinking, how AI fits in and questions just how many of todays traditional management workflows can be automated.
TLDR:01:09 Does internet search have future?
06:00 Cloud conversation with
Gretchen Alarcon
34:30 The next big thing in automation
40:40 Knowledge 2024 & moving to Ohio!
GuestGretchen Alarcon: https://www.linkedin.com/in/gretchenalarcon/
Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/
Production
Marcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
What is Cloud Realities?
Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working.
Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this?
They cover Intelligent Industry, Customer Experience, Sustainability, AI, Data and Insight, Cyber, Cost, Leadership, Talent and, of course, Tech.
Together, Dave, Sjoukje & Rob have over 80 years of cloud and transformation experience and act as our guides though a new reality each week.