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What does cultural intelligence mean to you, and how do you cultivate it? In today’s episode of Never in Reverse, Doug and Jeremy define and discuss cultural intelligence and explain its applications to their work and family lives. They give tips on how you can expand your own cultural intelligence and discuss why doing so matters.
Doug and Jeremy both grew up in small towns that gave them limited cultural awareness. When they went to college, they began to interact with people from very different cultural backgrounds than their own. They have since learned from their company and their travels.
For detailed show notes, navigate using the time stamps below:
[3:30] Today’s episode is about cultural intelligence, which is very relevant in today’s world an can be a blind spot for those of us who grew up in smaller towns. Jeremy and Doug gained most of their cultural intelligence in college as they met new people and gained awareness.
[8:11] The talent that Fluent Conveyors sees and aligns itself with culturally is more global and culturally diverse than ever. That may be intimidating for a lot of organizations that want to create a homogenous environment.
[10:17] Jeremy wants to start building cultural differences into the Fluent Conveyor’s company values. While efficiency and high quality are still prioritized, there are other values that the team should take into account to fully represent its teams.
[12:55] One example of how Jeremy has had to gain cultural intelligence is when people ask for days off for cultural reasons that he is not familiar with. He has had to learn how to trust his team to make the right decisions and make up for any time they take off.
[15:23] Cultural intelligence is also at play in families and relationships. Jeremy’s wife has traveled all over the world and brought Jeremy on international trips as well. He has taught cultural intelligence to his children by showing them different foods and traveling with them.
[18:03] After Doug’s father moved for work at the height of his career, he introduced Doug to some of the new cultures he interacted with. Doug also learned from his wife, who was also more well-traveled than him.
[20:00] Many Americans learn about other cultures through how American media represents them, which often does not paint an accurate or complete picture.
[22:57] The best thing you can give your kids is travel. It allows them to experience a world outside of their own, which helps contribute to their cultural intelligence and empathy.
[26:55] Cultural intelligence is also about self-awareness in that it requires you to understand that you don’t know everything. Team members with different cultural experiences will be able to catch blind spots that you will miss.
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Creators and Guests
Host
Doug Cox
THEStrategist Doug's ability to break down complex situations comes from years of adapting to new environments throughout his childhood. This adaptability evolved into a superpower for finding practical solutions to life's challenges. Doug's thoughtful approach to challenges helps challenges helps make complex topics accessible and actionable. Jeremy in black outfit THEBridge Builder Known for his gift of deep listening, Doug excels at finding common ground and building genuine connections. His journey from traditional "man of the house" thinking to embracing vulnerability and partnership has transformed both his family life and leadership style. Jeremy in black outfit IN HISOWN WORDS "True leadership starts at home. The same principles that build trust in business—accountability, integrity, and genuine care—are what strengthen our most important relationships."
Host
Jeremy Axel
THECOMPETITOR Jeremy's competitive nature was forged on the sports field, where being physically smaller meant having to work twice as hard to succeed. That same drive now fuels his approach to business, family, and personal growth. As the founder and CEO of Fluent Conveyors, he's learned that true success extends far beyond the bottom line. Jeremy in black outfit THEEVOLUTION While his "two more deals" mentality once defined him, Jeremy's greatest growth came from learning to balance his ambitious drive with being present for his family. His journey from pure provider to engaged husband and father shapes many of the podcast's powerful discussions. Jeremy in black outfit IN HISOWN WORDS "Success isn't just about winning—it's about showing up authentically in every role you play. Sometimes the biggest victories come from knowing when to slow down and be present. "
What is Never in Reverse?
You have the power to change your life and Never In Reverse Podcast is here to show you how. Hosted by Jeremy Axel and Co-host Doug Cox, this fast-growing global podcast is changing millions of lives.
In every episode, we share hard-earned wisdom, deeply personal stories, and actionable insights to help you transform your life. If you're a new listener, you're in the right place! Each episode is designed to empower you, guiding you one step closer to the life you want.
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- Engaging conversations with thought leaders and trailblazers
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