WEBVTT NOTE This file was generated by Descript 00:00:00.600 --> 00:00:02.700 Could your appearance be losing you? 00:00:02.700 --> 00:00:05.610 Sales if you have tattoos, long hair or piercings? 00:00:05.910 --> 00:00:09.300 You've probably heard some chatter from customers who've made comments 00:00:09.300 --> 00:00:12.900 about professionalism or maybe the team or leadership wanting 00:00:12.900 --> 00:00:14.490 you to show up a certain way. 00:00:14.820 --> 00:00:19.380 Well, in this video, I really wanna dive to the depths of physical 00:00:19.380 --> 00:00:23.730 appearance in door to door sales, and specifically in roofing sales 00:00:23.970 --> 00:00:26.850 to overcome a lot of the things that we have naturally, because I know. 00:00:27.540 --> 00:00:29.370 Two types of people. 00:00:29.640 --> 00:00:34.230 There are those people that have tattoos, long hairs and or piercings, and this is 00:00:34.230 --> 00:00:39.150 how you feel comfortable and confident, and it's who you are and you wanna bring 00:00:39.150 --> 00:00:42.420 this to life, but you know that people are gonna look at you a certain way. 00:00:42.420 --> 00:00:44.400 So you kind of button up a little bit during work. 00:00:44.730 --> 00:00:48.269 Then there's camp number two, which is the folks that have tattoos 00:00:48.269 --> 00:00:50.519 or piercings that they maybe. 00:00:51.080 --> 00:00:55.100 Don't serve them anymore, or, you know, like gauged ears and you stopped wearing 00:00:55.100 --> 00:00:58.610 them tattoos that you got when you were younger and don't love right now. 00:00:58.790 --> 00:01:02.300 So no matter if you're really proud of how you carry yourself and you just 00:01:02.300 --> 00:01:07.760 happen to, to fit one of these boxes, or you have a bit of regret about past 00:01:07.760 --> 00:01:12.020 life decisions, this video is gonna help you get to the bottom of, of what 00:01:12.020 --> 00:01:14.510 really matters to help you thrive. 00:01:14.800 --> 00:01:17.590 In this business because at the end of the day, everything that we do 00:01:17.590 --> 00:01:21.130 here is designed to help you and your team smash your income goal and give 00:01:21.130 --> 00:01:22.930 every customer an amazing experience. 00:01:22.960 --> 00:01:24.940 And that starts with how we feel. 00:01:25.030 --> 00:01:26.620 So I'm so glad to have you here. 00:01:26.650 --> 00:01:27.550 Welcome or welcome back. 00:01:27.550 --> 00:01:29.860 My name's Adam Binman, the roof strategist. 00:01:29.920 --> 00:01:33.430 And if you know someone that should watch this video, please share it with them. 00:01:33.820 --> 00:01:34.840 All right, let's get started. 00:01:34.990 --> 00:01:37.990 So, appearance, I wanna take you on a a little journey here now. 00:01:38.630 --> 00:01:42.770 Maya Angelo, uh, has this quote, and, and I absolutely love it. 00:01:42.770 --> 00:01:43.250 I'm gonna read it to you. 00:01:43.250 --> 00:01:45.050 It says, People will forget what you said. 00:01:45.380 --> 00:01:49.280 People for will forget what you did, but people will never 00:01:49.280 --> 00:01:52.520 forget how you made them feel. 00:01:52.520 --> 00:01:53.420 I'm gonna repeat that. 00:01:53.690 --> 00:01:54.620 People will never forget. 00:01:55.005 --> 00:01:59.565 How you made them feel and how you appear and how you make people feel. 00:01:59.715 --> 00:02:01.095 I want you to think of the difference. 00:02:01.275 --> 00:02:03.045 Yes, people will have snap judgments. 00:02:03.225 --> 00:02:05.295 Yes, people might say mean things to you. 00:02:05.445 --> 00:02:09.315 Yes, there are people that might not buy from you based on how you looked, 00:02:09.705 --> 00:02:11.055 but they're gonna forget about that. 00:02:11.055 --> 00:02:15.015 And oftentimes that first impression when you once interact with them, 00:02:15.015 --> 00:02:19.595 they say, Person made me feel really good and it's all a non-issue. 00:02:19.864 --> 00:02:22.295 So let's go on a little trip down memory lane. 00:02:22.475 --> 00:02:24.665 If you've been a fan of the channel for a while, and by the way, if you 00:02:24.665 --> 00:02:26.480 have, I just wanna say, The strategy. 00:02:26.480 --> 00:02:28.380 I love you and I am so glad to have you here. 00:02:28.380 --> 00:02:32.370 Thank you for all of your support over the years in the evolving, which we joke about 00:02:32.370 --> 00:02:34.380 in the office, the evolving hairstyles. 00:02:34.560 --> 00:02:39.390 So in this video that I did is called canvasing and prospecting, making a strong 00:02:39.390 --> 00:02:41.010 first impression when going door to door. 00:02:41.010 --> 00:02:41.760 So how funny is this? 00:02:41.940 --> 00:02:43.230 Making a strong first impression. 00:02:43.235 --> 00:02:46.380 You have professional short haircut, Adam, and then you've got hippie 00:02:46.380 --> 00:02:48.180 Adam with hair that's falling outta. 00:02:48.775 --> 00:02:49.615 I always wore a hat. 00:02:49.795 --> 00:02:54.595 I later grew my hair into a man bun that you'll see in other videos, and 00:02:54.600 --> 00:02:56.815 that man bun, my hair was all frazzled. 00:02:56.815 --> 00:02:57.655 I had a bun in it. 00:02:57.655 --> 00:03:01.650 I had to keep it clipped up and people started asking me, As I'd been going 00:03:01.650 --> 00:03:04.470 around doing training saying, Hey, Adam, you know, how did people take 00:03:04.470 --> 00:03:06.150 it when your, your hair was long? 00:03:06.150 --> 00:03:08.070 Did that impact sales at all? 00:03:08.340 --> 00:03:09.359 And you know what's funny? 00:03:09.359 --> 00:03:12.239 That was the first time in my life where I had a very 00:03:12.239 --> 00:03:15.060 significant doubling of my income. 00:03:15.239 --> 00:03:18.739 So let me re just say that out loud when my hair was at. 00:03:19.165 --> 00:03:23.695 My longest, I had the most significant doubling of my income, which means 00:03:23.695 --> 00:03:25.555 people didn't not take me seriously. 00:03:25.555 --> 00:03:29.905 And at that time was when I was also still serving as a direct response 00:03:29.905 --> 00:03:33.265 copywriter and sales consultant working with some quasi celebrities 00:03:33.265 --> 00:03:36.955 and some pretty big players on their marketing and sales initiatives. 00:03:37.195 --> 00:03:41.455 And not one person didn't hire me that I'm aware of because of my long hair. 00:03:41.725 --> 00:03:44.125 And the reason for that is I was really good at what I did and I 00:03:44.125 --> 00:03:46.405 focused on what you can see here. 00:03:46.950 --> 00:03:53.100 Making people feel really good, so, How does this impact what you 00:03:53.100 --> 00:03:56.190 need to be doing and what is, what matters and what doesn't matter? 00:03:56.519 --> 00:03:58.019 Well, actually, let me bring this back. 00:03:58.019 --> 00:04:00.239 I want to pop back into this YouTube video for a second. 00:04:00.450 --> 00:04:02.160 This is about making a strong first impression. 00:04:02.165 --> 00:04:04.829 There's things we can control right in this video. 00:04:04.890 --> 00:04:05.190 Yeah. 00:04:05.190 --> 00:04:06.030 I have long hair. 00:04:06.215 --> 00:04:07.175 And you are dead, right? 00:04:07.355 --> 00:04:10.595 People might not do business with me, and in fact, I got a bunch of 00:04:10.595 --> 00:04:12.454 angry comments on videos in the past. 00:04:12.635 --> 00:04:15.845 People making fun of me saying, I'll never trust any guy with a man bun. 00:04:15.995 --> 00:04:17.045 I'd never buy from him. 00:04:17.195 --> 00:04:17.945 Deal breaker. 00:04:17.945 --> 00:04:18.815 And you know what I say? 00:04:18.844 --> 00:04:22.355 I'm sorry that's your loss because guess where I am today. 00:04:22.669 --> 00:04:25.640 I am running the Roof s YouTube channel and podcast. 00:04:25.880 --> 00:04:29.270 I have many, many, many thousands of customers for both storm and retail 00:04:29.330 --> 00:04:31.010 in every single state in the US. 00:04:31.159 --> 00:04:33.859 I'm working with some of the smallest companies and quite a few of the top 00:04:33.859 --> 00:04:35.210 hunter roofing companies in America. 00:04:35.270 --> 00:04:38.659 And I'm Owens Corning's latest sales training partner traveling 00:04:38.690 --> 00:04:40.280 the US running trainings for them. 00:04:40.284 --> 00:04:42.110 So I want to ask you to this, hold me back. 00:04:42.555 --> 00:04:42.915 No. 00:04:43.065 --> 00:04:44.595 Now I don't share that to brag. 00:04:44.595 --> 00:04:47.565 I share that to inspire you and say no one can hold you back and tell you what's 00:04:47.565 --> 00:04:48.825 good enough and what's not good enough. 00:04:49.035 --> 00:04:51.225 Which brings me to this, your appearance. 00:04:51.285 --> 00:04:53.685 Let's talk about camp number one and camp number two. 00:04:53.925 --> 00:04:57.855 Camp number one is the folks that you have tattoos, you have piercings. 00:04:57.855 --> 00:04:58.425 You're proud of 'em. 00:04:58.425 --> 00:05:01.485 It's who you are, where it proudly it is who you are. 00:05:01.635 --> 00:05:04.875 My tips to you show up looking professional. 00:05:07.095 --> 00:05:09.675 , and I'll get some hate comments on this video, I'm sure of it, but that's okay. 00:05:09.705 --> 00:05:12.015 We're doing this for you, not for the angry people on the keyboards. 00:05:12.345 --> 00:05:16.335 So tucking your shirt in, wearing a belt and looking put 00:05:16.335 --> 00:05:18.315 together is very important. 00:05:18.315 --> 00:05:20.055 Cleanliness is number two. 00:05:20.355 --> 00:05:24.735 Don't smell like cigarettes or a bar . Easy answer. 00:05:25.409 --> 00:05:27.330 Make your sure your breath is fresh. 00:05:27.359 --> 00:05:30.390 Make sure you're bathed and your hair doesn't look like you haven't washed it 00:05:30.390 --> 00:05:33.479 in months, and you're gonna go a long way. 00:05:33.570 --> 00:05:34.049 All right. 00:05:34.200 --> 00:05:36.520 Now there are some people who are antigens. 00:05:36.525 --> 00:05:40.020 Some say you should only wear khakis or polo or a polo, whatever it is. 00:05:40.140 --> 00:05:41.909 To me, you wanna look like a roofer. 00:05:42.030 --> 00:05:45.810 A roofer is equipped to show up on the roof that's wearing some sort of of. 00:05:46.180 --> 00:05:48.820 Leveled, uh, appearance for being up on a roof. 00:05:48.820 --> 00:05:51.520 So that could be jeans, it could be slacks, it could be khakis. 00:05:51.520 --> 00:05:52.240 It doesn't matter. 00:05:52.360 --> 00:05:55.810 But I sure as heck aren't showing up at a house wearing dress shoes. 00:05:55.810 --> 00:05:56.380 You feel me? 00:05:56.620 --> 00:05:57.040 All right. 00:05:57.070 --> 00:06:01.330 So putting yourself together goes a very, very long way now. 00:06:02.145 --> 00:06:06.795 If that's you, cleanliness looking, tidy, looking professional, let the rest rock. 00:06:06.795 --> 00:06:09.915 Just focus on being kind to people and know that there's some bad people out 00:06:09.915 --> 00:06:11.055 there that just are gonna judge you. 00:06:11.205 --> 00:06:11.985 And you know what? 00:06:12.045 --> 00:06:13.755 Life's too short to try to please everybody. 00:06:13.760 --> 00:06:17.205 Cuz let me tell you this, no matter what you do, even if you 00:06:17.205 --> 00:06:19.365 shaved your face, cut your hair. 00:06:19.400 --> 00:06:23.299 Removed every tattoo on your body, plugged all the piercings, got your 00:06:23.299 --> 00:06:25.460 ears surgically, put back together. 00:06:25.640 --> 00:06:29.030 There are still people who aren't gonna wanna do business with you because they 00:06:29.030 --> 00:06:32.390 don't like your haircut because they don't like your accent cuz they don't 00:06:32.390 --> 00:06:33.710 like you and they're not your customer. 00:06:33.710 --> 00:06:34.969 So who freaking cares? 00:06:35.120 --> 00:06:38.870 My point is this, be you show up looking like you're there to do a 00:06:38.870 --> 00:06:40.760 job, a good job, and make people feel. 00:06:40.970 --> 00:06:41.330 Right. 00:06:41.330 --> 00:06:41.930 Pretty simple. 00:06:42.200 --> 00:06:46.760 Now, if you're someone that maybe you have some of these characteristics 00:06:46.760 --> 00:06:50.060 and it doesn't serve you anymore, I want to give you a few really quick 00:06:50.060 --> 00:06:51.860 pointers, especially on the tattoo side. 00:06:52.280 --> 00:06:56.720 Number one, if you have tattoos, sleeves are a very common one that I see that 00:06:56.720 --> 00:07:00.470 people want to cover up because they don't want folks having that knee-jerk 00:07:00.470 --> 00:07:04.700 reaction or judgment on someone that shows up at the house, whether 00:07:04.700 --> 00:07:06.140 it's door to door or for an inbound. 00:07:06.725 --> 00:07:08.915 So what I want you to look for are sun sleeves. 00:07:08.975 --> 00:07:09.455 All right? 00:07:09.515 --> 00:07:10.385 I'm gonna just write that down. 00:07:10.565 --> 00:07:11.255 Sun Sleeves. 00:07:11.255 --> 00:07:13.415 These are marketed to cyclists very frequently. 00:07:13.625 --> 00:07:14.735 They're designed to breathe. 00:07:14.945 --> 00:07:18.275 They're really light and they have a little, uh, rubber, um, thing 00:07:18.275 --> 00:07:19.325 that'll hold under your shirt. 00:07:19.325 --> 00:07:21.905 So you pull 'em up real high, put 'em up here, shirt goes over it. 00:07:22.115 --> 00:07:24.245 It'll almost look like you're in a long sleeve, but they're just. 00:07:24.400 --> 00:07:26.560 They're suns sleeves and they're designed to breathe so you don't 00:07:26.560 --> 00:07:28.450 bake when it gets crazy, crazy hot. 00:07:28.720 --> 00:07:32.530 Um, again, those are are also pretty nice cuz if you do get really hot, you can pour 00:07:32.530 --> 00:07:34.000 some water on 'em and it'll cool you off. 00:07:34.120 --> 00:07:37.780 So suns sleeves are a really easy fix for tattoos. 00:07:38.020 --> 00:07:41.710 Many people I see wearing long sleeve shirts, it just gets so bloody hot. 00:07:41.710 --> 00:07:42.580 So isn't an option. 00:07:42.585 --> 00:07:45.130 Yes, but suns sleeves are a great backup. 00:07:45.340 --> 00:07:46.090 Long hair. 00:07:46.270 --> 00:07:49.570 All I say, make it as tidy as you can with your haircut. 00:07:49.780 --> 00:07:51.340 Now I had a hat. 00:07:51.854 --> 00:07:55.005 In all my previous videos because if I just let my hair go around and go up my 00:07:55.005 --> 00:07:56.805 face, it wasn't long enough for a bun. 00:07:57.015 --> 00:07:59.085 Now I know you're sitting there judging me and that's okay. 00:07:59.085 --> 00:08:00.705 You can, you say, Well, you shouldn't have had it that long. 00:08:00.945 --> 00:08:01.635 Well, guess what? 00:08:01.635 --> 00:08:05.805 And again, let me remind you, I donated my hair to locks of love to 00:08:05.805 --> 00:08:10.275 give a child who needed hair to feel confident while going through chemo 00:08:10.305 --> 00:08:14.715 and opportunity to sport what I thought was my lovely long locks of love. 00:08:14.745 --> 00:08:17.775 Okay, so, um, just withhold judgment. 00:08:17.775 --> 00:08:18.974 People are all different, right? 00:08:19.305 --> 00:08:19.604 Any. 00:08:20.430 --> 00:08:23.280 If you got long hair, tuck it up, Make it as tidy as you can. 00:08:23.340 --> 00:08:24.960 I put mine in a bun to tie it up. 00:08:25.110 --> 00:08:27.240 I had a little tail that popped down, so I'd pull that 00:08:27.240 --> 00:08:28.290 up and just put a clip on it. 00:08:28.500 --> 00:08:30.270 Just trying to tidy it up as best you can. 00:08:30.330 --> 00:08:34.080 And on the piercing side of things, what I will say to you, um, if you can on the 00:08:34.085 --> 00:08:35.340 piercings, that's something you can take. 00:08:35.824 --> 00:08:38.704 Out and put back in with the rare exception of gauges. 00:08:38.854 --> 00:08:41.194 If you have gauges, just wear 'em, rock 'em. 00:08:41.194 --> 00:08:43.474 We live in a modern world, if you'll like 'em. 00:08:43.505 --> 00:08:43.804 All right. 00:08:43.804 --> 00:08:44.765 Don't worry about that. 00:08:44.974 --> 00:08:48.155 Nose rings, especially the bowl rings or tongue rings or eyebrow rings. 00:08:48.275 --> 00:08:51.694 You may wish to go to a lighter stud during work hours. 00:08:51.699 --> 00:08:51.755 A. 00:08:51.870 --> 00:08:55.230 Or flipping it up in a way, you know, up the nostrils so you don't 00:08:55.230 --> 00:08:56.310 see it when you're in the home. 00:08:56.550 --> 00:09:01.440 Uh, facial tattoos do impact things a bit more, excuse me, Facial tattoos and 00:09:01.440 --> 00:09:05.070 facial piercings, cuz we can't really hide that and people will see us and judge it. 00:09:05.070 --> 00:09:09.690 So this is entirely up to you, Rocket, proudly, or find an alternative 00:09:09.690 --> 00:09:13.710 to just kind of, um, button up some things during work time. 00:09:13.860 --> 00:09:17.340 But honestly, there's really no wrong answer and I don't want you to do 00:09:17.340 --> 00:09:20.550 or not do something just for work because life's a lot more than this. 00:09:21.035 --> 00:09:23.615 What I love about this industry is that anyone can come in from any 00:09:23.615 --> 00:09:26.584 walk of life and be an amazing. 00:09:27.120 --> 00:09:29.790 Servant in roofing sales and make an incredible income. 00:09:29.850 --> 00:09:32.850 And I want you to do that just as you are as a person. 00:09:33.090 --> 00:09:35.550 Now, I'll be lying to you if I said that people may or may not buy from you, 00:09:35.670 --> 00:09:36.870 but at the end of the day, who cares? 00:09:37.020 --> 00:09:40.830 Because you get to either be a chameleon and fit a mold or just be who you are. 00:09:40.980 --> 00:09:43.439 And if you go through all my past videos, I had an evolution. 00:09:43.445 --> 00:09:44.910 I was chunkier and heavier. 00:09:45.090 --> 00:09:46.530 I had a shaved head, I had. 00:09:46.775 --> 00:09:47.824 Weird, awkward hair. 00:09:47.824 --> 00:09:48.995 I had super long hair. 00:09:48.995 --> 00:09:49.834 I had a man bun. 00:09:49.834 --> 00:09:53.464 I cut it again and I just follow what feels good at the time. 00:09:53.464 --> 00:09:58.265 And the truth is the long hair was fun, but it got really hot and it got annoying. 00:09:58.265 --> 00:09:59.675 I didn't like it falling down. 00:09:59.795 --> 00:10:02.045 And then I finally found a good barber and I'm like, Oh, that's it. 00:10:02.050 --> 00:10:04.055 I'm just gonna do, do it this way. 00:10:04.145 --> 00:10:06.995 And you know, I do have tattoos on my inner wrist, but I 00:10:06.995 --> 00:10:08.225 don't let that hold me back. 00:10:08.255 --> 00:10:11.225 And if it's ever a time that I think it will just put on a long sleeve shirt. 00:10:11.719 --> 00:10:12.770 We live in a modern time. 00:10:12.890 --> 00:10:14.689 Here's my last piece of advice to you. 00:10:14.750 --> 00:10:17.599 You have to pair how you present with your market. 00:10:17.810 --> 00:10:21.380 If you're in a rural, conservative market, you're gonna stand out like a sore 00:10:21.380 --> 00:10:27.290 throw, stand out, like a sore thumb, lurk looking some type of way at the same time. 00:10:27.535 --> 00:10:31.195 Come out and sell in Colorado anywhere near, excuse me, near Denver. 00:10:31.465 --> 00:10:33.145 And you know what up bro? 00:10:33.145 --> 00:10:36.085 You want to go shred the naar and jump in my Tacoma, right? 00:10:36.085 --> 00:10:39.745 Like, this is just the, the, the stock, the, the culture out here. 00:10:39.745 --> 00:10:43.735 So no one's gonna think twice if you have tattoos and long hair 00:10:43.735 --> 00:10:45.055 because half the state does. 00:10:45.355 --> 00:10:48.865 So just fit how you appear with what feels right to you. 00:10:49.015 --> 00:10:51.295 Focus on making customers feel good. 00:10:51.475 --> 00:10:52.615 Do not let it hold you back. 00:10:52.615 --> 00:10:55.465 And just keep in mind that long hair is different in California and 00:10:55.470 --> 00:10:56.755 Colorado than it might be in rural. 00:10:57.595 --> 00:10:58.194 Fair enough. 00:10:58.314 --> 00:11:01.074 If you know someone who needs to watch this video, do pass it along. 00:11:01.285 --> 00:11:04.074 My mission is to help you feel confident in who you are and focus on 00:11:04.074 --> 00:11:08.005 what matters most, how you make people feel in being a strong salesperson. 00:11:08.275 --> 00:11:09.715 Thanks for joining me in today's video. 00:11:09.865 --> 00:11:12.535 If you haven't yet done it, I invite you to get a free copy of 00:11:12.540 --> 00:11:15.295 my pitch, like a pro roofing sales training video library right here. 00:11:15.385 --> 00:11:18.475 It is now in our brand new free training center with more goodies that'll await. 00:11:18.625 --> 00:11:20.665 So click here or hang with me here on YouTube. 00:11:20.905 --> 00:11:21.805 Click into this video. 00:11:21.805 --> 00:11:23.875 They think you're really gonna love it, and I'll see you on the next.