5THWAVE - The Business of Coffee and Hospitality

Coffee and hospitality is truly a people business and on the podcast this week we’re highlighting the importance of investing time and resources in staff training and their career development.

Show Notes

Coffee and hospitality is truly a people business and on the podcast this week we’re highlighting the importance of investing time and resources in staff training and their career development.

In conversations with Tim Sturk, Founder, Cherry Coffee Training, Ben Helt, Training Director, Specialty Coffee Association, and Diana Getchius, VP of Human Resources, Union Square Hospitality Group, we find out what a winning training programme looks like, how to tailor new starter and company-wide inductions and discuss the business benefits of investing in people development.

Learn more about SCA's programmes here: Coffee Skills Program, Coffee Sustainability Program, and Coffee Technicians Program.

Credits music: Superwoman, Be Like You, by MYLA in collaboration with The Coffee Music Project

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What is 5THWAVE - The Business of Coffee and Hospitality?

A forward-thinking interview series examining the business of progressive coffee culture.

The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group.

Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee.

The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more.

Tune into the 5THWAVE Playlist on Spotify to listen to all the credits music featured the show: https://open.spotify.com/playlist/45goieo3qIN1xT9hSGnWeI

Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVEPodcast