Imagine a workplace where every decision begins with a single, powerful question, “How will this affect our people?”. This is the cornerstone of a people-first culture–a philosophy that integrates employee well-being into every facet of a company’s operations.
But what does this look like in action? Thankfully, this week’s guest is here to share what he’s learned along the way of building people-first organizations.
Today’s guest is Michel Falcon. With 15 years of experience building his own companies, consulting for some of the largest, and writing a bestselling book, Michel has the real-world experience to share what exactly makes high-performing teams, how to design and deliver never-seen-before customer experiences and build thriving companies in any market.
As a speaker, Michel has been on stages around the world from Toronto and New York to Riyadh and Melbourne leaving audiences with ideas they can apply within their organizations and teams instantly.
Michel reveals how a focus on employees, customers, and stakeholders can drive lasting success. With strategies like 3P framework–Purpose, Process, and Profit–Michel explains why treating everyone as your “best customer” changes everything.
In the extended episode available to Podcast+ members, Michel shares his unusual hiring process, including group interviews, detailed career descriptions, and special onboarding gift–all designed to set employees up for success.
Join the conversation now!
Conversation Topics
- (00:00) Introduction
- (02:04) What is a people-first culture?
- (05:43) The 3P Strategy explained
- (09:10) Helping employees align their purpose with the company
- (11:57) The one thing organizations miss during the onboarding process
- (13:30) The $20 interview question that changes everything
- (17:48) Fostering a culture of learning, growing, and developing your people
- (19:08) Transitioning from a traditional workplace to a people-first culture
- (21:24) Managing performance in a people-first culture
- (23:16) How mid-level managers can initiate the shift
- (26:20) A great manager Michel has worked for
- (28:13) Keep up with Michel
- (29:03) [Extended Episode Only] Michel’s unusual hiring process
- (33:44) [Extended Episode Only] How to assess people during the interview process
- (36:27) [Extended Episode Only] Interviews are not interrogations
Additional Resources:
- Read the full transcript
here- Follow me on Instagram
here - Visit my website for more
here- Subscribe to my YouTube Channel
here
Keep up with Michel Falcon
- Visit Teams by Michel Falcon for more information
here- Grab a copy of Michel’s book People-First Culture
here
FREE Consultation with Michel Falcon
Michel is offering a free consultation to one member of Podcast+. You can use this time to get advice or pick Michel’s brain on how to help you, your team, or your organization, foster a people-first culture.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
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Practical management skills you can use this week. Host Mamie Kanfer Stewart helps managers close the gap between knowing what good management looks like and actually doing it.
Each week brings either a short solo lesson with one tool you can use right away, or a conversation with an expert on topics like feedback, difficult conversations, delegation, meetings, strategic thinking, team culture, collaboration and using AI at work.
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