Mistakes are inevitable. The mark of a strong leader is someone who is willing to take responsibility for those mistakes and use creative problem solving to move forward toward their goals.
Show Notes
Business is all about relationships. It requires give and take, especially when everything doesn’t go according to plan. Much like a bank account, we can evaluate the health of our relationships by tracking both deposits and withdrawals. Good leaders constantly deposit in employees’ and customers’ relational bank accounts so that when it comes time to make a withdrawal, there is enough in the account to sustain the cost. Recognition and appreciation are some of the most powerful tools for making deposits. Gratitude and compassion build trust. When mishaps occur, people need to be able to fall back on positive past experiences in order to offer grace in the current situation. When we are honest about our mistakes, then we can make necessary pivots for getting back on track with clear communication and purposeful redirection.
Main Topics
- Mark’s first “own it” of the year (01:11)
- Accountability is witnessing, not judging (04:16)
- Relationships are like bank accounts (07:35)
- Balancing deposits and withdrawals in business and personal relationships (12:06)
- What does inflation in relationships look like? (13:25)
- Call to action- what have you done since the first of the year to make relational deposits? (15:57)
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What is Start With A Win?
Every day you have a choice. You can wake up and choose to give in to mediocrity and complacency, you can choose bad habits and poor choices, and you can do the bare minimum to get by and fly under the radar. Or you can choose to make today the day that sets you apart from the crowd, you can choose to start doing the right things, the things that will set you up for success. You can choose to create a life that is worth living, worth waking up to, and worth sharing with the world around you. Today You can choose to start with a win.