Why do so many managers struggle to let go of tasks, even when they know that holding onto everything stifles their ability to scale?
The secret is to document things so clearly that others can succeed without you.
Fortunately, today’s guest is an expert at helping leaders let go.
Chris Ronzio is the Founder and CEO of Trainual, a platform reshaping how businesses onboard, train, and scale their teams. A lifelong entrepreneur, he helps leaders unlock growth by mastering the art of documenting and delegating. Chris is also the bestselling author of The Business Playbook: How to Document and Delegate What You Do So Your Company Can Grow Beyond You. Beyond work, he’s a husband, father, and passionate Phoenix Suns fan.
In this episode, Chris shares frameworks and strategies to help managers create clarity, engage their teams in documentation, and free themselves up to focus on what matters most.
In the extended conversation, Chris explores how to turn documentation into a team sport, cascade delegation across levels, and troubleshoot when processes aren’t followed—revealing practical ways to finally stop doing it all yourself.
Join the conversation now!
Conversation Topics
- (00:00) Introduction
- (02:34) Why managers struggle to let go
- (06:23) Delegation tools and frameworks
- (14:38) Training and ramp-up expectations
- (17:31) Tools and systems for documentation
- (19:15 ) The Four Ps of a business playbook
- (22:40) Building culture through documentation
- (25:56) Keeping documentation alive
- (29:47) Documentation as a team sport (Extended Episode Only)
- (32:43) Delegation cascades across the team (Extended Episode Only)
- (34:18) When processes aren’t followed (Extended Episode Only)
Additional Resources:
- Read the full transcript
here- Follow me on Instagram
here - Visit my website for more
here- Subscribe to my YouTube Channel
here
Keep up with Chris Ronzio
- Follow Chris on LinkedIn
here- Follow Trainual on Instagram
here- Learn more on his Website
here- Explore Trainual's platform
here
Guest Bonus: FREE PDF: The 4 Ps: What to Document
While not an exhaustive list, this extensive 4-page PDF will give you
a good starting point when deciding what policies you need to document first.
To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.
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Host Mamie Kanfer Stewart shares practical approaches to help you be a great manager. Learn more at: https://themodernmanager.com/
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