To Catch a Fraudster

Did you know banks still use fax machines? In this episode, Pallavi Kuppa-Apte, COO at Chargehound, dives into the crazy (and frustrating) world of chargeback representment. How does chargeback representment work? How can merchants do more to win more disputes? Why are fax machines still a thing in 2021?

Show Notes

Pallavi Kuppa-Apte is the COO at Chargehound, a unique, comprehensive chargeback solution that ensures dispute responses are free of human error, complete, and submitted on time.

What is To Catch a Fraudster?

To Catch a Fraudster is a podcast for eCommerce merchants and enterprise security professionals who dream of vengeance on the thieves, hackers, and con artists stealing their revenue and customer data. Merchant Fraud Journal interviews the entrepreneurs, fraud experts, and corporate leaders on the front lines of the war against fraud. Join us to hear their real-world stories about the weird, the bold, and the infuriating of fraudster attacks. Learn from the mistakes of others and implement the tactics, strategies, and technologies you need to secure your store or protect your corporate systems from attack.