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(happy music)

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- [Announcer] Welcome,
and thanks for tuning in.

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While you listen to this podcast

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and think about the
topics that we'll explore,

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remember the areas you're moving into

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are always most important.

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Plan well and move to
protect others and yourself.

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That's how you deliver flawless service

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and move America safely.

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So enjoy life and enjoy this podcast.

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(happy music)

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(mellow whistling)

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- Welcome to another episode
of "Keeping It Roehl."

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I'm Michael.

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- And I'm Roman.

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Mike, how was your
weekend this past weekend?

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- It was really nice.

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Took a nice long weekend on the bike.

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How 'bout yourself?

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- Well, I was here at work all weekend,

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doing my duties here.

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Met a few new drivers, talked
to them, helped them out.

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So you know what we do
on the weekends here

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being an additional training,
help out when we can,

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what we can do for them.

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Mike, why don't you
introduce who we have today.

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(thunder rumbling)

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("Also sprach Zarathustra, Op. 30")

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- Tell us a little bit about

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how you became where you're at

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and maybe a brief
history from Rick's point

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of view of the company Roehl

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from when it started with Everett.

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- Sure, yeah.

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I know some guys have heard this.

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I know when I would talk
with orientation groups,

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I know some guys had
heard this part of it,

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but you know, basically Roehl
began as a family business

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that my dad started and
he started with one truck

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and was able to add another truck one year

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and another truck the next year.

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And so started out mostly hauling lumber

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for sawmills in the area.

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And well my grandpa had a sawmill, too,

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and so really he learned
how to drive a truck

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by delivering lumber for his customers.

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So then he decided to buy his truck

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that he could run himself

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and work for some other sawmills.

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That was in '62 and so
then I wasn't around

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until late in '62.

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(men laughing)

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I didn't start playing with the trucks

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until probably, you know,
when I was 10 or 11,

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something like that.

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- How was it growing up with Everett?

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I don't know him that well,

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but how was it growing up with him?

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How was he?

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- Well, he was always pretty even tempered

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and it wasn't where we did a lot of things

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on the weekends, you know?

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Like this last weekend, we went up,

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spent some time on the boat.

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- Right, that sounds nice.

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- We didn't have a boat though.

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(men laughing)

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We had trucks.

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(men laughing)

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- Did you spend a lot

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of time growing up servicing trucks,

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up under trucks, working on 'em?

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- Saturdays were mostly,

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well back then we didn't have air dryers,

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so we treated the air system with alcohol,

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so they wouldn't freeze.

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And you know, if water got in the system

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it wouldn't wouldn't lock
up the valves or anything.

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So they actually don't
recommend doing that anymore

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just because it does dry out the seals.

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- I grew up, my father
was a diesel mechanic

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and owned trucks.

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A lot smaller than where you're at now.

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But I grew up, I was up under 'em,

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I was pulling 'em into shops for 'em,

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a lot very similar to what you're saying.

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Yeah, so I know where you're--

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My vacation was I didn't have

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to work on a truck that day.

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(men laughing)

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- Well, that was Saturday in the winter.

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Making sure that, well, first
you had to drain the system

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and then add a little bit to it.

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- So started out with
maintenance and then?

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- Yeah, well, then when
I was older would help

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in the shop with sweeping the floors

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and then I started working on,

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I would do the services by myself,

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first the grease service
and then oil change,

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I eventually worked into doing that, too.

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But when I was in high
school I always wanted

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to drive trucks so then when I turned 18

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and finished high school
I started driving a truck.

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- Who taught ya?

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Or did you teach yourself?

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- Pretty much learned by
moving 'em in the yard.

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- So from '62

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to the time you graduated high school,

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how much did Roehl grow at that point?

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Do you remember?

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- I don't remember the
truck count we had in '81,

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but my first truck was number 45.

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And that was one of the
older ones at that time.

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It was probably,

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I'd say five, six years old.

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- At the time?

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- What kinda truck was it?

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- It was a International Cabover.

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It was the B model, the B
Model Transtar, I think.

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Ya know, it was the one
with the extra extension

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beneath the cab.

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The ones before that didn't have that.

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- Where'd you all go?

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I mean, did you just stay
local or did you go nationwide?

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I mean anywhere that
you could go you went?

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- No, when you're 18, you can only drive

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in the state of Wisconsin
so I had to stay here.

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And so I did a lot of
hauling of gravel too,

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with the dump trucks and the belly dumps.

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But otherwise, a big run
we had was hauling chips,

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where we pick 'em up down by Lacrosse

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and take 'em to Green Bay
so that was one thing.

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- It was a predominantly
local company at that time?

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- No, we had I remember, well,

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this was before I started driving,

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but the big run early
was down to Kentucky.

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We had a customer,
Murray, Kentucky, I think.

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It was a pallet customer down there.

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But then before I started driving,

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we were starting to go most the 48 states.

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- At what point, what truck number,

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what time, did you look at it and go,

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man, this is gonna be something?

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Ya know, you look at that point

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and you go from one truck
to 40-some odd trucks,

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and you go, wow, this is
actually gonna be something here?

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- Did you guys ever imagine

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you'd get as big as you
are today, back then?

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- I don't think so.

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I mean, we were always
glad to have growth,

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but ya know, we always wanted to make sure

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we had good business too, not just to grow

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and not be profitable or
be able to pay the bills.

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- So your customers, how did you find 'em?

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I mean obviously we don't
have what we have today,

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the internet and stuff like that,

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how did you guys go out and get your?

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Do you still have
customers from then today?

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How about that one?

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- Well, there's a couple.

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There's Felker Brothers here in town.

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We started hauling for them
I think back in the 70s.

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The one customer that had
the Kentucky delivery,

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that was the pallet
factory, Woodruff Pallet,

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down in Vesper, and right now
they switched that hauling

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over to vans and
sometimes it doesn't work.

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Well, in the winter is when
it doesn't work out as well

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'cause you get the moisture inside.

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- In the chips you're talking about?

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- No, that's the pallets.

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- Oh the pallets, okay.

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- The original pallet
haul was all on flatbed,

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but then a lotta places now,

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they don't want the pallets getting dirty

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so they put 'em in a van.

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- How do you contribute
you keeping them customers

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and the ones we have now?

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How have you managed to
keep that base of customers?

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- Just gotta take care of 'em, you know?

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And the drivers see the
customers more often

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than any of us here and so
that's a big part of it,

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but you know, also responding
to the needs that they have.

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And well, you asked before
about how did we find customers,

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'cause we didn't have sales people

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or we didn't have telemarketing
or anything like that.

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So a lot of our leads were from drivers.

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You know, a driver would make a delivery

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or a pickup and say, well,

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this place is shipping here and there.

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So then we'd call 'em up and go visit,

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if that was something that was doable

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and so a lot of it was just leads

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and from one customer hiring you

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to make a delivery someplace
so then you found out

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they had something going on

196
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and they might need you to move something

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and you just ask them

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and sometimes you would
get a good response.

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But at that period, I
forgot to mention this

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as we were talking about the growth,

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in 1980 the federal government

202
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deregulated the trucking industry

203
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and what that meant was trucking companies

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could make agreements with shippers

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without the federal government approval.

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Where prior to that, you
had to make an application

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to the federal government

208
00:10:01,590 --> 00:10:04,770
and your shipper had to
support that application,

209
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and they would grant you permission,

210
00:10:06,390 --> 00:10:10,050
they called it authority,
to haul for that shipper

211
00:10:10,050 --> 00:10:11,610
or to make those moves.

212
00:10:11,610 --> 00:10:14,250
And they would name it
specifically as this type

213
00:10:14,250 --> 00:10:17,820
of commodity from this
place to those states.

214
00:10:17,820 --> 00:10:22,320
And so it was a very
highly regulated industry.

215
00:10:22,320 --> 00:10:26,880
So when that law became effective in 1980,

216
00:10:26,880 --> 00:10:29,670
we were able to talk
to a lot more shippers.

217
00:10:29,670 --> 00:10:33,210
- Did that seem to
benefit the industry more?

218
00:10:33,210 --> 00:10:34,353
It made it better?

219
00:10:35,760 --> 00:10:37,780
- Well, it opened up a lot

220
00:10:37,780 --> 00:10:42,780
of opportunities for companies like ours.

221
00:10:43,530 --> 00:10:46,410
You know, it did create
some turmoil though, too.

222
00:10:46,410 --> 00:10:51,410
There was a lot of, I
would say LTL companies,

223
00:10:51,840 --> 00:10:56,310
in particular, it seemed like
they ceased doing business.

224
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I mean, there was a
couple in Marshfield even.

225
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But it's not that we were
hauling the same freight as them,

226
00:11:01,800 --> 00:11:05,040
but it created more competition,

227
00:11:05,040 --> 00:11:07,260
it became more competitive,

228
00:11:07,260 --> 00:11:11,520
and we were a smaller company
with a lower cost base,

229
00:11:11,520 --> 00:11:13,923
so it was a beneficial thing for us.

230
00:11:14,880 --> 00:11:16,350
- And now you the rest

231
00:11:16,350 --> 00:11:18,030
of the story basically, right?

232
00:11:18,030 --> 00:11:19,140
Paul Harvey.

233
00:11:19,140 --> 00:11:22,470
So Rick how do you guys
come together as a family

234
00:11:22,470 --> 00:11:26,010
when you guys have to make
decisions about the company?

235
00:11:26,010 --> 00:11:27,600
- I'm blessed that we don't have a lot

236
00:11:27,600 --> 00:11:30,573
of turmoil with our family.

237
00:11:31,800 --> 00:11:35,610
You know, I'm the CEO and
the majority shareholder

238
00:11:35,610 --> 00:11:40,610
and so I pretty much make
quite a few of the decisions.

239
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There's some decisions that we consult,

240
00:11:43,890 --> 00:11:47,840
but for the most part I make a lot

241
00:11:47,840 --> 00:11:50,760
of those CEO type decisions.

242
00:11:50,760 --> 00:11:52,860
You know there's some
shareholder decisions

243
00:11:52,860 --> 00:11:55,080
that as a family we make,

244
00:11:55,080 --> 00:12:00,080
but those aren't everyday
things or those are more rare.

245
00:12:00,340 --> 00:12:02,270
- Okay, so speaking of decisions,

246
00:12:02,270 --> 00:12:05,730
do you ever get in that
mindset that when you get home

247
00:12:05,730 --> 00:12:07,530
I know me personally, I get home and I go,

248
00:12:07,530 --> 00:12:09,150
oh, I'm the boss here, and then your wife

249
00:12:09,150 --> 00:12:10,625
puts you in check real quick.

250
00:12:10,625 --> 00:12:13,470
(Rick laughing)

251
00:12:13,470 --> 00:12:15,428
Whoops, I'm not at all.

252
00:12:15,428 --> 00:12:16,380
(men laughing)

253
00:12:16,380 --> 00:12:17,826
- So now you're not the boss.

254
00:12:17,826 --> 00:12:19,530
(men laughing)

255
00:12:19,530 --> 00:12:21,355
- You forgot to flip the switch, yeah.

256
00:12:21,355 --> 00:12:22,380
- I couldn't resist.

257
00:12:22,380 --> 00:12:23,213
(men laughing)

258
00:12:23,213 --> 00:12:25,336
- Normal family like
everybody else, right?

259
00:12:25,336 --> 00:12:27,919
(men laughing)

260
00:12:28,770 --> 00:12:30,810
- Well one thing, my wife, Tamie,

261
00:12:30,810 --> 00:12:33,450
she works in the office as well

262
00:12:33,450 --> 00:12:37,710
and so she's aware of
everything that we do

263
00:12:37,710 --> 00:12:42,710
to keep things goin' so she understands.

264
00:12:42,840 --> 00:12:44,280
She doesn't put a lotta pressure on.

265
00:12:44,280 --> 00:12:46,410
But yeah, there's certainly the dynamic

266
00:12:46,410 --> 00:12:48,253
that switches once you leave the office.

267
00:12:48,253 --> 00:12:49,290
(men laughing)

268
00:12:49,290 --> 00:12:52,380
- It's funny, mostly every family,

269
00:12:52,380 --> 00:12:54,630
and they're higher up in something

270
00:12:54,630 --> 00:12:56,280
and when they get you always get back

271
00:12:56,280 --> 00:12:57,763
to that level ground there.

272
00:12:57,763 --> 00:12:58,596
(men laughing)

273
00:12:58,596 --> 00:12:59,429
- That's good.

274
00:13:01,710 --> 00:13:03,600
Okay, everybody knows
where we're at today.

275
00:13:03,600 --> 00:13:06,431
Actually, how many trucks do we have total

276
00:13:06,431 --> 00:13:07,893
in the fleet right now?

277
00:13:08,730 --> 00:13:12,570
- I think we got a
little over 2000 trucks.

278
00:13:12,570 --> 00:13:14,250
- Started from one Mike, you know,

279
00:13:14,250 --> 00:13:16,440
it's easier for one, look at it, you know?

280
00:13:16,440 --> 00:13:19,530
Any plans to make it 2500, 3000?

281
00:13:19,530 --> 00:13:21,781
I mean, is that a goal or do you kind

282
00:13:21,781 --> 00:13:24,120
of like where it's at right now?

283
00:13:24,120 --> 00:13:25,800
- Well we'd always like to grow

284
00:13:25,800 --> 00:13:29,700
because we can spread our
overhead a little bit more

285
00:13:29,700 --> 00:13:33,183
and so investments that
we have in our terminals,

286
00:13:34,530 --> 00:13:35,760
that's probably the biggest thing,

287
00:13:35,760 --> 00:13:38,730
and other investments are a little bit

288
00:13:38,730 --> 00:13:40,860
of the trailer pool but
usually when you add trucks

289
00:13:40,860 --> 00:13:42,660
you gotta add trailers as well.

290
00:13:42,660 --> 00:13:47,660
But another big overhead
is our non-driver wages

291
00:13:48,570 --> 00:13:53,570
so by having more loads that we can spread

292
00:13:53,820 --> 00:13:57,420
those costs over it
does create an advantage

293
00:13:57,420 --> 00:14:00,570
in the margin but you know,
you can grow a certain point

294
00:14:00,570 --> 00:14:04,680
then you have to add those
overhead items as well.

295
00:14:07,667 --> 00:14:09,510
- What do you like for
ratio of trailer to truck?

296
00:14:09,510 --> 00:14:13,170
What's your good range there?

297
00:14:13,170 --> 00:14:15,270
- It depends on the business you're doing,

298
00:14:16,290 --> 00:14:18,100
but right now we're, I think, 2.8

299
00:14:19,020 --> 00:14:21,750
to 2.9 van trailers to a truck

300
00:14:21,750 --> 00:14:24,840
but as you bring on new business,

301
00:14:24,840 --> 00:14:28,380
if that business needs eight trailers

302
00:14:28,380 --> 00:14:31,510
at the location, you might only have

303
00:14:32,490 --> 00:14:36,480
any one day six drivers
that are doing work

304
00:14:36,480 --> 00:14:40,560
for that customer but the
eight trailers are something

305
00:14:40,560 --> 00:14:42,900
that some of the other
business doesn't require

306
00:14:42,900 --> 00:14:45,540
and so the more of those
type of things you have

307
00:14:45,540 --> 00:14:50,540
the harder it is to define it
by a ratio of how this works.

308
00:14:53,700 --> 00:14:55,500
For reefer trailers, you know,

309
00:14:55,500 --> 00:14:57,570
they are a lot more expensive,

310
00:14:57,570 --> 00:14:59,979
and so we don't leave those sit around,

311
00:14:59,979 --> 00:15:03,120
as much as some customers would like.

312
00:15:03,120 --> 00:15:05,280
A lotta times we run into issues

313
00:15:05,280 --> 00:15:09,690
with customers who just
like the extra storage room

314
00:15:09,690 --> 00:15:10,740
and so they don't unload 'em

315
00:15:10,740 --> 00:15:15,180
and so then when the driver
thinks he's gonna be at a place

316
00:15:15,180 --> 00:15:17,217
and get an empty trailer, it's not there.

317
00:15:17,217 --> 00:15:19,271
And that happens on vans too.

318
00:15:19,271 --> 00:15:24,271
but our ratio is about 1.6 to 1.7

319
00:15:24,510 --> 00:15:29,370
for reefer trailers to reefer drivers.

320
00:15:29,370 --> 00:15:32,430
Flatbeds are probably in
that same neighborhood too.

321
00:15:32,430 --> 00:15:34,130
I haven't looked at that recently.

322
00:15:37,560 --> 00:15:40,500
There's not as many flatbed
customers that want trailers,

323
00:15:40,500 --> 00:15:41,400
but there are some, you know.

324
00:15:41,400 --> 00:15:45,060
We have those customers
that it works out well.

325
00:15:45,060 --> 00:15:48,030
We don't have to have the
driver wait to put that on.

326
00:15:48,030 --> 00:15:49,080
- I've heard that some, too,

327
00:15:49,080 --> 00:15:50,550
where you're saying some of the customers

328
00:15:50,550 --> 00:15:51,900
are using them for storage.

329
00:15:52,738 --> 00:15:56,340
Have you found a way to
resolve some of that issue?

330
00:15:56,340 --> 00:15:59,910
- Well at the drive ends,
we have the cargo sensors,

331
00:15:59,910 --> 00:16:04,080
and so if a customer doesn't unload

332
00:16:04,080 --> 00:16:06,540
or uses the trailer too
much for their benefit,

333
00:16:06,540 --> 00:16:08,400
not for ours, we do bill 'em.

334
00:16:08,400 --> 00:16:13,400
So it's something that
technology allows us to do.

335
00:16:13,830 --> 00:16:16,620
For the reefers, we
don't have the certainty

336
00:16:16,620 --> 00:16:20,820
of the cargo sensor, but we
know if the reefer is running,

337
00:16:20,820 --> 00:16:23,580
and we also know if the driver
shows up and it's not empty,

338
00:16:23,580 --> 00:16:27,390
we can investigate that further that way.

339
00:16:27,390 --> 00:16:28,440
- Makes sense.

340
00:16:28,440 --> 00:16:31,530
So with some of the trailers being used

341
00:16:31,530 --> 00:16:33,780
for storage from some of the customers,

342
00:16:33,780 --> 00:16:35,280
have you seen a lot of detention?

343
00:16:35,280 --> 00:16:38,130
You know, how have we been
handling that here at Roehl?

344
00:16:38,130 --> 00:16:41,130
- Well, that's the reason
we have more trailers

345
00:16:41,130 --> 00:16:43,170
than we have drivers so that we don't have

346
00:16:43,170 --> 00:16:45,180
to have drivers waiting for the customer

347
00:16:45,180 --> 00:16:48,330
to put the product on
or to take it off too.

348
00:16:48,330 --> 00:16:50,940
So it's a really nice, convenient.

349
00:16:50,940 --> 00:16:53,190
It's not a free convenience,

350
00:16:53,190 --> 00:16:56,370
but it is convenient when it works.

351
00:16:56,370 --> 00:17:00,030
And so that's one thing that we heard

352
00:17:00,030 --> 00:17:02,730
at the driver advisory group meeting

353
00:17:02,730 --> 00:17:04,440
that we had a couple weeks ago

354
00:17:04,440 --> 00:17:09,060
is just the time that they're
not driving down the road.

355
00:17:09,060 --> 00:17:10,920
Most drivers wanna drive.

356
00:17:10,920 --> 00:17:12,630
And so we understand that

357
00:17:12,630 --> 00:17:15,480
and that's why we do
have some more trailers.

358
00:17:15,480 --> 00:17:17,370
Every day we wish we had more trailers,

359
00:17:17,370 --> 00:17:21,600
so it's not where we've
got the ideal amount

360
00:17:21,600 --> 00:17:24,240
or that every time we
go to get an empty one

361
00:17:24,240 --> 00:17:25,290
that there's one there,

362
00:17:25,290 --> 00:17:28,740
but it is something we
put a lot of effort into.

363
00:17:28,740 --> 00:17:31,410
And it's something that we're looking at

364
00:17:31,410 --> 00:17:34,170
to increase our driver satisfaction,

365
00:17:34,170 --> 00:17:36,720
which should help us with our retention.

366
00:17:36,720 --> 00:17:38,250
- Yeah, and how's that going

367
00:17:38,250 --> 00:17:41,100
so far this year with
our driver retention?

368
00:17:41,100 --> 00:17:45,630
- We had a good year going
until probably late May

369
00:17:45,630 --> 00:17:49,770
and we just had more turnover
than we'd had all year.

370
00:17:49,770 --> 00:17:54,150
In fact I'll mention, I
think a lot of drivers

371
00:17:54,150 --> 00:17:56,343
have heard us talk about our WIG.

372
00:17:57,690 --> 00:17:59,610
That's our Wildly Important Goal.

373
00:17:59,610 --> 00:18:04,610
And so this is this
process that the people

374
00:18:05,460 --> 00:18:08,070
at Franklin Covey helped us put together,

375
00:18:08,070 --> 00:18:09,390
but it's their process really.

376
00:18:09,390 --> 00:18:14,390
And so the Wildly Important
Goal is defined as

377
00:18:14,550 --> 00:18:16,890
if you could change one
thing in your business

378
00:18:16,890 --> 00:18:21,390
and improve it without
affecting anything else,

379
00:18:21,390 --> 00:18:23,370
what would have the most impact?

380
00:18:23,370 --> 00:18:27,360
Hands down we know if we can
lower our driver turnover,

381
00:18:27,360 --> 00:18:30,300
our business improves in so many ways.

382
00:18:30,300 --> 00:18:33,210
You know, we have better
service to our customers.

383
00:18:33,210 --> 00:18:37,860
We have less accident frequency.

384
00:18:37,860 --> 00:18:41,670
We have a lot of productivity benefits

385
00:18:41,670 --> 00:18:44,970
by just having guys that are here longer.

386
00:18:44,970 --> 00:18:47,280
So a lotta things.

387
00:18:47,280 --> 00:18:51,150
All of us know that when
you do something longer,

388
00:18:51,150 --> 00:18:51,983
you get better at it

389
00:18:51,983 --> 00:18:54,497
and so you don't spend
as much time doing it

390
00:18:54,497 --> 00:18:57,240
and so you can see those benefits.

391
00:18:57,240 --> 00:18:59,100
- Question that I'm sure some

392
00:18:59,100 --> 00:19:04,100
of your newer drivers had, or
even potential GYCDL drivers

393
00:19:04,230 --> 00:19:05,700
in the program that we have here.

394
00:19:05,700 --> 00:19:07,680
So we keep our drivers, okay?

395
00:19:07,680 --> 00:19:12,330
We have that retain and
we're not losing as many.

396
00:19:12,330 --> 00:19:15,720
Is that gonna affect how
many possible new drivers

397
00:19:15,720 --> 00:19:18,170
we could have that we
train here at our facility?

398
00:19:19,020 --> 00:19:20,520
Would you slow that down or would you say,

399
00:19:20,520 --> 00:19:22,530
hey, come on, we can always grow?

400
00:19:22,530 --> 00:19:23,723
'Cause I remember you mentioned

401
00:19:23,723 --> 00:19:27,450
we could add trucks or
something or add business.

402
00:19:27,450 --> 00:19:29,670
Is that something that you would do?

403
00:19:29,670 --> 00:19:32,373
'Cause that would be
something on everybody's mind.

404
00:19:34,500 --> 00:19:37,450
Somebody that was maybe possibly
thinking about coming here,

405
00:19:37,450 --> 00:19:39,455
well, I'm gonna wait
three months, four months,

406
00:19:39,455 --> 00:19:42,060
whatever they think of at
home and all of a sudden,

407
00:19:42,060 --> 00:19:44,370
no, we're keeping our drivers,

408
00:19:44,370 --> 00:19:47,610
so we're not gonna bring in
as many as we normally do.

409
00:19:47,610 --> 00:19:50,970
- Well, we're always
trying to bring in drivers,

410
00:19:50,970 --> 00:19:51,900
especially right now.

411
00:19:51,900 --> 00:19:55,110
Right now the business
environment is really good

412
00:19:55,110 --> 00:19:59,040
and every employer wishes
they had more people,

413
00:19:59,040 --> 00:20:01,290
in fact, that's one of the
issues that we run into

414
00:20:01,290 --> 00:20:03,570
with trailers not being unloaded.

415
00:20:03,570 --> 00:20:06,480
Some places that we make deliveries too,

416
00:20:06,480 --> 00:20:08,340
or we go to pick up product,

417
00:20:08,340 --> 00:20:09,690
they just don't have enough people

418
00:20:09,690 --> 00:20:12,030
to run the forklifts
to put the product on.

419
00:20:12,030 --> 00:20:13,830
Or they might not have enough people

420
00:20:13,830 --> 00:20:17,040
to manufacture the product to
complete it for the customers.

421
00:20:17,040 --> 00:20:22,040
So right now we want to add more people

422
00:20:22,080 --> 00:20:24,120
because there's customers
that would like us

423
00:20:24,120 --> 00:20:27,720
to do more hauling for them.

424
00:20:27,720 --> 00:20:31,020
The challenge is getting
the qualified drivers

425
00:20:31,020 --> 00:20:34,800
and keeping the drivers
that are in our fleet.

426
00:20:34,800 --> 00:20:35,970
- What have you guys done

427
00:20:35,970 --> 00:20:37,683
to keep the ones we have?

428
00:20:38,700 --> 00:20:40,500
- Well, the big thing we're doing is

429
00:20:41,581 --> 00:20:42,930
to create an outreach

430
00:20:42,930 --> 00:20:46,260
so that our drivers know
their fleet managers.

431
00:20:46,260 --> 00:20:47,940
I know they all know their fleet managers,

432
00:20:47,940 --> 00:20:51,960
but we want them to be able to call them

433
00:20:51,960 --> 00:20:53,553
if they've got any issue.

434
00:20:54,930 --> 00:20:56,490
We've heard, and this came up

435
00:20:56,490 --> 00:20:58,350
in a driver advisory group meeting,

436
00:20:58,350 --> 00:21:03,212
where the question was
asked, how come a driver

437
00:21:03,212 --> 00:21:07,114
wouldn't call their fleet manager
if they had that question?

438
00:21:07,114 --> 00:21:12,114
And even drivers that had experience,

439
00:21:12,540 --> 00:21:15,180
had a reluctance to make that call.

440
00:21:15,180 --> 00:21:19,970
And so I guess it was
common among the drivers

441
00:21:21,210 --> 00:21:23,970
that were there, they
said that it's common

442
00:21:23,970 --> 00:21:28,320
that drivers don't wanna appear

443
00:21:28,320 --> 00:21:31,080
to not know as much as
they were expected to know

444
00:21:31,080 --> 00:21:33,510
but especially for someone who's new.

445
00:21:33,510 --> 00:21:37,260
I mean there's no expectation
that you know everything

446
00:21:37,260 --> 00:21:38,550
and there's no expectation

447
00:21:38,550 --> 00:21:40,740
that you're not gonna need some help.

448
00:21:40,740 --> 00:21:44,700
And so to create that
comfort to pick the phone

449
00:21:44,700 --> 00:21:47,133
and make that call is huge, I think.

450
00:21:48,000 --> 00:21:49,650
- Everybody knows what happened last year.

451
00:21:49,650 --> 00:21:53,850
You know, the pandemic,
COVID, and us as a company,

452
00:21:53,850 --> 00:21:56,820
we did pretty good last
year business wise, correct?

453
00:21:56,820 --> 00:21:58,560
- Yeah, we had a really good year.

454
00:21:58,560 --> 00:22:01,560
- And why is that?

455
00:22:01,560 --> 00:22:04,680
What did Roehl provide that some

456
00:22:04,680 --> 00:22:07,590
of the other companies in the
industry couldn't maintain

457
00:22:07,590 --> 00:22:10,050
or couldn't give them, these customers ?

458
00:22:10,050 --> 00:22:11,250
Do you know that answer?

459
00:22:12,240 --> 00:22:15,240
- I know what happened to us

460
00:22:15,240 --> 00:22:17,640
but I don't know what happened

461
00:22:17,640 --> 00:22:18,900
in most other trucking companies.

462
00:22:18,900 --> 00:22:22,200
But I bet they were going
through a lotta the same thing.

463
00:22:22,200 --> 00:22:27,200
One thing I know, we
continued to hire drivers,

464
00:22:27,360 --> 00:22:31,470
even though there was a
period of probably six weeks

465
00:22:31,470 --> 00:22:33,783
that the economy really tanked.

466
00:22:34,800 --> 00:22:37,710
There was that period
when water and tissue

467
00:22:37,710 --> 00:22:40,164
and all that stuff was being purchased

468
00:22:40,164 --> 00:22:42,750
and really the demand to move that stuff

469
00:22:42,750 --> 00:22:46,710
was outstripping the supply,
but then it fell off a cliff.

470
00:22:46,710 --> 00:22:51,300
And so there were some
companies that shut down hiring

471
00:22:51,300 --> 00:22:54,090
and training, training probably more so.

472
00:22:54,090 --> 00:22:56,550
But there wasn't many people to hire.

473
00:22:56,550 --> 00:22:58,770
I mean, there wasn't many
people that were looking

474
00:22:58,770 --> 00:23:00,565
to change jobs during that period.

475
00:23:00,565 --> 00:23:05,565
So naturally our groups in
orientation were much lower

476
00:23:07,950 --> 00:23:09,930
and even training was much lower.

477
00:23:09,930 --> 00:23:12,330
Just people didn't wanna travel

478
00:23:12,330 --> 00:23:15,450
and visit a new place and sit in a room

479
00:23:15,450 --> 00:23:20,280
with a bunch of strangers
and learn about a new job.

480
00:23:20,280 --> 00:23:23,100
And so it was naturally lower

481
00:23:23,100 --> 00:23:27,070
and our driver group drifted down

482
00:23:29,310 --> 00:23:33,840
but the the demand was down
too so it was not where

483
00:23:33,840 --> 00:23:35,970
it was we felt we were missing business.

484
00:23:35,970 --> 00:23:37,200
- I mean this year now,

485
00:23:37,200 --> 00:23:39,060
it seems like the media's telling us

486
00:23:39,060 --> 00:23:40,950
that it's coming back to a point.

487
00:23:40,950 --> 00:23:42,840
In some areas of the country
that they're starting

488
00:23:42,840 --> 00:23:44,793
to see a raise in cases.

489
00:23:45,630 --> 00:23:47,430
Last year, learning experience.

490
00:23:47,430 --> 00:23:49,980
So we should be able to do just as good

491
00:23:49,980 --> 00:23:53,490
as we did last year, this
year in theory, right?

492
00:23:53,490 --> 00:23:54,323
- Hopefully.

493
00:23:55,860 --> 00:23:57,332
- Says that with a snicker, yeah.

494
00:23:57,332 --> 00:23:59,610
- We're trying to do that

495
00:23:59,610 --> 00:24:02,340
and it's a good time right now

496
00:24:02,340 --> 00:24:05,520
because people have goods to move

497
00:24:05,520 --> 00:24:07,080
and there's demand for the products

498
00:24:07,080 --> 00:24:09,360
and so we're trying to meet that,

499
00:24:09,360 --> 00:24:14,130
but we are shorter than our
goal of drivers in trucks.

500
00:24:14,130 --> 00:24:18,450
And so we're working
feverishly to correct that

501
00:24:18,450 --> 00:24:22,320
and we're putting
drivers in, get your CDL,

502
00:24:22,320 --> 00:24:25,110
and plus drivers who know how to drive.

503
00:24:25,110 --> 00:24:26,433
We hire those as well.

504
00:24:27,300 --> 00:24:28,770
- Yeah, we seem to get a good bunch coming

505
00:24:28,770 --> 00:24:31,320
through the GYCDL program

506
00:24:31,320 --> 00:24:33,210
and we got great instructors over there

507
00:24:33,210 --> 00:24:36,600
that bring 'em up and our
trainers are outstanding.

508
00:24:36,600 --> 00:24:38,220
We've had a few of them on air.

509
00:24:38,220 --> 00:24:40,560
- Yeah, well, and here's another thing

510
00:24:40,560 --> 00:24:42,600
that last year was really good,

511
00:24:42,600 --> 00:24:45,030
and so far this year
it's really good as well,

512
00:24:45,030 --> 00:24:46,890
is we've had good safety results

513
00:24:46,890 --> 00:24:50,850
and so that's a product of
what the drivers are taught

514
00:24:50,850 --> 00:24:53,220
and how they execute their day.

515
00:24:53,220 --> 00:24:55,080
- Well, I mean they hear
that from the day one,

516
00:24:55,080 --> 00:24:58,080
when they came in here,
from the Roehl Way,

517
00:24:58,080 --> 00:25:00,060
our cornerstone value is safety,

518
00:25:00,060 --> 00:25:02,769
and they really, really drive that home,

519
00:25:02,769 --> 00:25:07,769
and they perform that in every
function of this industry.

520
00:25:08,520 --> 00:25:10,350
- Well, good job, you guys.

521
00:25:10,350 --> 00:25:12,450
They really practice safety

522
00:25:12,450 --> 00:25:14,430
and that's something that we always have

523
00:25:14,430 --> 00:25:18,240
to retain that value so that we can avoid

524
00:25:18,240 --> 00:25:21,960
spending those monies
fixing stuff (chuckles)

525
00:25:21,960 --> 00:25:24,180
- So along with what we were talking about

526
00:25:24,180 --> 00:25:28,743
with COVID, obviously health, wellness.

527
00:25:29,730 --> 00:25:32,100
Little bit that we talked
earlier, you have some things

528
00:25:32,100 --> 00:25:34,560
that you'd like to talk about with that?

529
00:25:34,560 --> 00:25:36,960
- Yeah, you guys talked with Tiana

530
00:25:36,960 --> 00:25:40,650
and she heads up our wellness
program here at Roehl

531
00:25:40,650 --> 00:25:42,870
and we're in our infancy,

532
00:25:42,870 --> 00:25:46,530
but we'd like everybody to
be as healthy as they can be.

533
00:25:46,530 --> 00:25:49,470
And I know it's harder when
you're living on the road.

534
00:25:49,470 --> 00:25:54,470
It's harder to get those
healthy choices for your meals

535
00:25:54,780 --> 00:25:56,700
and it's a little bit more challenging

536
00:25:56,700 --> 00:26:01,700
to have a regular eating schedule

537
00:26:02,220 --> 00:26:06,930
just because of sometimes the trips

538
00:26:06,930 --> 00:26:11,160
and the locations you're at,
and the customer commitments

539
00:26:11,160 --> 00:26:12,990
that are out there,
and so it's just harder

540
00:26:12,990 --> 00:26:15,540
to maintain that regular rhythm,

541
00:26:15,540 --> 00:26:18,690
but we wanna help out as much as we can

542
00:26:18,690 --> 00:26:20,520
and make those options available.

543
00:26:20,520 --> 00:26:22,163
- Yeah, Mike, I remember when we had her

544
00:26:22,163 --> 00:26:25,233
on the show, a lotta good information.

545
00:26:26,520 --> 00:26:30,240
Rick, did you hear about
Mike's kale recipe?

546
00:26:30,240 --> 00:26:32,070
He's got a perfect one,
if you're into that.

547
00:26:32,070 --> 00:26:32,903
- Kale?

548
00:26:32,903 --> 00:26:33,736
Isn't that seaweed?

549
00:26:33,736 --> 00:26:34,772
- Yeah, well, I don't know.

550
00:26:34,772 --> 00:26:36,420
He's got a great recipe.

551
00:26:36,420 --> 00:26:38,040
Maybe he'll tell you about it afterwards

552
00:26:38,040 --> 00:26:40,350
but it's a good one, it's a good one.

553
00:26:40,350 --> 00:26:42,154
I think you're gonna like it

554
00:26:42,154 --> 00:26:44,997
so we'll talk afterwards on that one.

555
00:26:44,997 --> 00:26:48,600
- And as simple as getting outta the truck

556
00:26:48,600 --> 00:26:52,050
and doing a little bit of
exercise, it always helps.

557
00:26:52,050 --> 00:26:54,270
Lotta people wanna get
somewhere and they're tired,

558
00:26:54,270 --> 00:26:57,210
and they just wanna climb
into bed and call it a day,

559
00:26:57,210 --> 00:26:59,010
but getting outta the truck,

560
00:26:59,010 --> 00:27:01,170
stretching your legs a
little bit, that helps.

561
00:27:01,170 --> 00:27:02,670
- How did you do your health

562
00:27:02,670 --> 00:27:05,420
and wellness and eating and
diet when you were driving?

563
00:27:06,690 --> 00:27:08,671
- Well, I pulled flatbeds

564
00:27:08,671 --> 00:27:12,570
so that keeps you in shape to a degree,

565
00:27:12,570 --> 00:27:15,568
but as you do the longer trips

566
00:27:15,568 --> 00:27:20,568
it is harder because you're not out there

567
00:27:21,300 --> 00:27:22,980
moving the tarps or whatever.

568
00:27:22,980 --> 00:27:25,380
- You did flatbed and I
know that's where Roehl

569
00:27:25,380 --> 00:27:27,870
originally come from with the lumber.

570
00:27:27,870 --> 00:27:30,960
What made 'em go in the
direction more driving,

571
00:27:30,960 --> 00:27:32,430
I know there's more driving and reefer

572
00:27:32,430 --> 00:27:34,770
than there are flatbed now,
is there any particular,

573
00:27:34,770 --> 00:27:37,410
just the industry took 'em that direction?

574
00:27:37,410 --> 00:27:42,120
- Well, most of the fleet was flatbed

575
00:27:42,120 --> 00:27:43,923
but we always had a few drive ends.

576
00:27:44,760 --> 00:27:47,190
You know, the earliest customers

577
00:27:47,190 --> 00:27:50,850
were like soda pop distributors
and beer distributors

578
00:27:50,850 --> 00:27:54,840
so they'd hired us to take
empties down to the brewery

579
00:27:54,840 --> 00:27:56,550
and bring back the full ones.

580
00:27:56,550 --> 00:27:58,140
So had a few that way.

581
00:27:58,140 --> 00:28:01,380
Then we had a door customer,
not the Masonite here in town,

582
00:28:01,380 --> 00:28:03,990
but it was a different one that relocated,

583
00:28:03,990 --> 00:28:06,750
and we always made their
deliveries on vans.

584
00:28:06,750 --> 00:28:11,670
But then when the deregulation
came along in 1980,

585
00:28:11,670 --> 00:28:16,110
we were able to make contact
with paper mills in the area.

586
00:28:16,110 --> 00:28:18,240
And Wisconsin had a lotta paper mills

587
00:28:18,240 --> 00:28:20,430
and so they shipped paper all over

588
00:28:20,430 --> 00:28:22,860
and so there was a lot more freight.

589
00:28:22,860 --> 00:28:26,790
And before I really was out
traveling on the highways,

590
00:28:26,790 --> 00:28:29,491
I really thought most trucking
was done on a flatbed,

591
00:28:29,491 --> 00:28:32,940
but turns out there's
more product being moved

592
00:28:32,940 --> 00:28:34,830
in a drive in and in reefers.

593
00:28:34,830 --> 00:28:36,120
- Do you still go out on the road

594
00:28:36,120 --> 00:28:37,470
once in a while yet?

595
00:28:37,470 --> 00:28:38,340
- Here and there, yeah.

596
00:28:38,340 --> 00:28:40,830
It's probably been over a
year since I've been out,

597
00:28:40,830 --> 00:28:43,653
but I like doing it, it's fun.

598
00:28:44,970 --> 00:28:45,960
- That'd be kind of cool pulling in

599
00:28:45,960 --> 00:28:48,180
to a truck stop and you're
over there, back in,

600
00:28:48,180 --> 00:28:49,746
and Rick Roehl back next to ya.

601
00:28:49,746 --> 00:28:51,125
(men laughing)

602
00:28:51,125 --> 00:28:52,472
It's like what the?

603
00:28:52,472 --> 00:28:53,305
(men laughing)

604
00:28:53,305 --> 00:28:54,760
Hey, you look familiar.

605
00:28:54,760 --> 00:28:55,920
(men laughing)

606
00:28:55,920 --> 00:28:58,143
- I mean when you do go out,

607
00:28:59,280 --> 00:29:03,723
you see another driver for
Roehl and they recognize you,

608
00:29:04,809 --> 00:29:06,780
you just talk normal right?

609
00:29:06,780 --> 00:29:09,390
It's not like, oh my gosh,
they kind of stay away from you

610
00:29:09,390 --> 00:29:10,407
or do they just come up to you

611
00:29:10,407 --> 00:29:12,690
and talk to you like we are right now?

612
00:29:12,690 --> 00:29:14,280
- I think pretty normal.

613
00:29:14,280 --> 00:29:17,223
I mean some probably don't recognize me.

614
00:29:18,330 --> 00:29:19,540
- Have you run into just

615
00:29:21,360 --> 00:29:22,830
where they've come up and talked to you

616
00:29:22,830 --> 00:29:25,678
and they obviously
don't know who you were.

617
00:29:25,678 --> 00:29:28,050
And you were, hey, that's me.

618
00:29:28,050 --> 00:29:30,633
(men laughing)

619
00:29:31,530 --> 00:29:32,872
- That hasn't happened for a while.

620
00:29:32,872 --> 00:29:34,290
(men laughing)

621
00:29:34,290 --> 00:29:35,638
- That would be funny.

622
00:29:35,638 --> 00:29:36,990
(men laughing)

623
00:29:36,990 --> 00:29:38,880
- Rick, along with the health part of it,

624
00:29:38,880 --> 00:29:42,300
exercise, diet, in the early seventies,

625
00:29:42,300 --> 00:29:45,570
when you were able to cross
borders with the truck,

626
00:29:45,570 --> 00:29:46,403
how did you eat?

627
00:29:46,403 --> 00:29:48,930
I mean, you didn't have
like refrigerators,

628
00:29:48,930 --> 00:29:52,200
you weren't able to keep
stuff cool, refrigerated,

629
00:29:52,200 --> 00:29:55,890
did you have that back then
or how did you manage that?

630
00:29:55,890 --> 00:29:56,910
- Early seventies?

631
00:29:56,910 --> 00:29:58,749
Well now I must really look old.

632
00:29:58,749 --> 00:30:00,361
(men laughing)

633
00:30:00,361 --> 00:30:01,986
Like the mid-80s.

634
00:30:01,986 --> 00:30:03,210
- Mid-80s, I'm sorry, early 80s,

635
00:30:03,210 --> 00:30:05,287
I did my math wrong, I apologize.

636
00:30:05,287 --> 00:30:06,240
(men laughing)

637
00:30:06,240 --> 00:30:07,950
Early 80s, yeah.

638
00:30:07,950 --> 00:30:10,800
- Well, actually I didn't
have all that great

639
00:30:10,800 --> 00:30:15,480
of eating habits, and
actually there wasn't much

640
00:30:15,480 --> 00:30:17,385
for options either.

641
00:30:17,385 --> 00:30:20,760
The trucks back then,
they didn't have any way,

642
00:30:20,760 --> 00:30:23,550
unless you were running the engine

643
00:30:23,550 --> 00:30:26,280
to generate battery power,

644
00:30:26,280 --> 00:30:31,280
but one thing I did do is
cut down to like twice a day.

645
00:30:35,175 --> 00:30:38,160
Like a mid-morning breakfast
and a mid-afternoon meal.

646
00:30:38,160 --> 00:30:42,030
It seemed like if I would eat
like at normal supper time,

647
00:30:42,030 --> 00:30:45,000
then I would be more drowsy

648
00:30:45,000 --> 00:30:47,280
and so I'd have to stop earlier

649
00:30:47,280 --> 00:30:49,230
so eating at about two

650
00:30:49,230 --> 00:30:53,038
or three in the afternoon did work for me.

651
00:30:53,038 --> 00:30:55,830
But I gotta tell ya, I wasn't that good

652
00:30:55,830 --> 00:30:59,801
at measuring portions
or anything like that.

653
00:30:59,801 --> 00:31:01,498
(men laughing)

654
00:31:01,498 --> 00:31:03,354
- You didn't meal prep
is what you're saying.

655
00:31:03,354 --> 00:31:04,710
(men laughing)

656
00:31:04,710 --> 00:31:08,550
- That's really advanced
in that area today, right?

657
00:31:08,550 --> 00:31:09,660
- Yeah.

658
00:31:09,660 --> 00:31:10,890
- You know, we got refrigerators.

659
00:31:10,890 --> 00:31:12,340
We have microwaves we can put in.

660
00:31:12,340 --> 00:31:14,190
- Yeah, the new trucks
have power inverters.

661
00:31:14,190 --> 00:31:15,420
- Power inverters.

662
00:31:15,420 --> 00:31:17,910
Many ways, you can put
like a Crockpot in there,

663
00:31:17,910 --> 00:31:18,873
cook in there.

664
00:31:19,710 --> 00:31:20,790
- I've heard some of the stories

665
00:31:20,790 --> 00:31:24,060
of the people preparing, I
mean, it was a three course meal

666
00:31:24,060 --> 00:31:25,470
on their truck going down the road.

667
00:31:25,470 --> 00:31:27,960
They got it and it's
cooking while they're.

668
00:31:27,960 --> 00:31:29,880
I did that and then the hardest thing

669
00:31:29,880 --> 00:31:32,010
about that was you would smell it cooking

670
00:31:32,010 --> 00:31:33,160
while I was driving and

671
00:31:34,200 --> 00:31:35,700
I gotta hurry up and
get there, I'm hungry.

672
00:31:35,700 --> 00:31:36,810
- So there's a lotta ways

673
00:31:36,810 --> 00:31:40,470
we can eat healthier
now with the technology

674
00:31:40,470 --> 00:31:41,820
that we are allowed in the truck

675
00:31:41,820 --> 00:31:43,590
and that they make specifically

676
00:31:43,590 --> 00:31:45,120
for inside the truck, ya know?

677
00:31:45,120 --> 00:31:48,600
So again, anything that you
have any questions about that

678
00:31:48,600 --> 00:31:49,890
we can always go to Tiana.

679
00:31:49,890 --> 00:31:51,420
She'll answer all your questions.

680
00:31:51,420 --> 00:31:54,600
She's a great person, very smart

681
00:31:54,600 --> 00:31:56,220
from what we had her on the show.

682
00:31:56,220 --> 00:31:57,210
- She's fantastic.

683
00:31:57,210 --> 00:31:58,620
- Taught me a lot a little bit.

684
00:31:58,620 --> 00:31:59,453
Not a little bit.

685
00:31:59,453 --> 00:32:00,286
Taught me a lot.

686
00:32:02,100 --> 00:32:03,496
- But you're so fit, though.

687
00:32:03,496 --> 00:32:06,247
- Yeah, I'm getting there, all right?

688
00:32:06,247 --> 00:32:08,714
I'm on the delayed cycle.

689
00:32:08,714 --> 00:32:10,350
(men laughing)

690
00:32:10,350 --> 00:32:12,120
- Well, now all this knowledge you have

691
00:32:12,120 --> 00:32:15,635
about food selection, see I
didn't have that back then.

692
00:32:15,635 --> 00:32:16,920
(men laughing)

693
00:32:16,920 --> 00:32:19,620
- One thing Tianna V.
told me was start small.

694
00:32:19,620 --> 00:32:20,820
Cut something out once.

695
00:32:20,820 --> 00:32:22,410
And I've been doing that.

696
00:32:22,410 --> 00:32:26,670
So obviously, I mean Mike
knows, my son got engaged,

697
00:32:26,670 --> 00:32:29,790
so my goal lose some weight
for his wedding, you know?

698
00:32:29,790 --> 00:32:31,650
So I have something to look forward to.

699
00:32:31,650 --> 00:32:33,180
- And I have a question for you.

700
00:32:33,180 --> 00:32:36,840
I know your Roehl is
big into the military,

701
00:32:36,840 --> 00:32:39,330
honoring our veterans and everything.

702
00:32:39,330 --> 00:32:41,010
You yourself, you served?

703
00:32:41,010 --> 00:32:42,030
- No, I didn't, no.

704
00:32:42,030 --> 00:32:44,130
- Okay, I know Roman did as well.

705
00:32:44,130 --> 00:32:46,290
What got you guys to that point to where

706
00:32:46,290 --> 00:32:50,040
you're so big on honoring the military?

707
00:32:50,040 --> 00:32:50,970
- Well, for one thing

708
00:32:50,970 --> 00:32:53,273
they've really helped our country,

709
00:32:53,273 --> 00:32:57,812
they've really made a
significant sacrifice

710
00:32:57,812 --> 00:33:02,010
to serve their country and
that is very commendable,

711
00:33:02,010 --> 00:33:06,480
but ya know, another
thing is their lifestyle

712
00:33:06,480 --> 00:33:10,890
is somewhat similar to the lifestyle

713
00:33:10,890 --> 00:33:12,249
of over the road drivers.

714
00:33:12,249 --> 00:33:16,590
They've moved away from
home to go do their service

715
00:33:16,590 --> 00:33:20,485
and they're training,
it's probably been months

716
00:33:20,485 --> 00:33:24,087
at some of those periods where
they've been away from home.

717
00:33:24,087 --> 00:33:29,087
And so they have somewhat of
a flavor of what that entails

718
00:33:29,700 --> 00:33:33,780
because working with get your CDL

719
00:33:33,780 --> 00:33:37,290
or even new drivers who join the company

720
00:33:37,290 --> 00:33:38,670
from getting their CDL,

721
00:33:38,670 --> 00:33:40,650
I think probably the biggest adjustment

722
00:33:40,650 --> 00:33:42,600
is the lifestyle.

723
00:33:42,600 --> 00:33:46,710
You're pretty much living in
the truck and away from home.

724
00:33:46,710 --> 00:33:49,263
- They seem to make some
of the best drivers too.

725
00:33:50,430 --> 00:33:51,480
They've been through the military.

726
00:33:51,480 --> 00:33:52,350
They're very committed.

727
00:33:52,350 --> 00:33:54,093
They follow things through.

728
00:33:55,920 --> 00:33:57,360
- Way it needs to be done, right?

729
00:33:57,360 --> 00:34:01,950
And again, safety, that's
what we talk about here

730
00:34:01,950 --> 00:34:05,880
and we talked about it
earlier, how we push that.

731
00:34:05,880 --> 00:34:08,340
- Where do you see Roehl
going in the future?

732
00:34:08,340 --> 00:34:10,290
I know it's kind of a blank,
"Where do you see it?"

733
00:34:10,290 --> 00:34:12,930
But in the future, where
do you see us going?

734
00:34:12,930 --> 00:34:15,450
- One of the things we're looking more at

735
00:34:15,450 --> 00:34:19,110
is having runs where
drivers can be home daily

736
00:34:19,110 --> 00:34:20,490
and certainly weekly.

737
00:34:20,490 --> 00:34:23,820
We've got well over 50% of our drivers

738
00:34:23,820 --> 00:34:25,260
who are home at least weekly,

739
00:34:25,260 --> 00:34:29,610
but we've really added
to the home daily number

740
00:34:29,610 --> 00:34:31,440
of drivers that we have in our fleet.

741
00:34:31,440 --> 00:34:35,795
So that is a different model for us.

742
00:34:35,795 --> 00:34:39,360
The drivers who are looking forward

743
00:34:39,360 --> 00:34:42,210
to spending two weeks on the road,

744
00:34:42,210 --> 00:34:45,870
those drivers are fewer
than there used to be

745
00:34:45,870 --> 00:34:49,470
and so we are really moving toward that.

746
00:34:49,470 --> 00:34:51,930
So even on the longer trips that we can

747
00:34:51,930 --> 00:34:55,710
have a pretty prescriptive route plan.

748
00:34:55,710 --> 00:34:57,300
There's some of the trips

749
00:34:57,300 --> 00:34:59,200
that we've been doing for a few years,

750
00:35:01,050 --> 00:35:03,150
one that I can think of on the reefer is

751
00:35:03,150 --> 00:35:05,400
we go to Arizona from the Midwest here,

752
00:35:05,400 --> 00:35:08,700
but the loads out there
come right back to here

753
00:35:08,700 --> 00:35:12,390
and so try to have more
regularity in that regard.

754
00:35:12,390 --> 00:35:14,590
- You see the industry
going that direction?

755
00:35:16,170 --> 00:35:17,670
- I think there's others, yeah.

756
00:35:17,670 --> 00:35:18,503
I don't know.

757
00:35:18,503 --> 00:35:19,770
There's always gonna be a need

758
00:35:19,770 --> 00:35:22,740
to move that stuff over longer distance

759
00:35:22,740 --> 00:35:26,160
so there's always gonna be those moves

760
00:35:26,160 --> 00:35:28,650
but intermodal has taken a lotta

761
00:35:28,650 --> 00:35:31,470
those long haul opportunities away.

762
00:35:31,470 --> 00:35:36,470
And so I think the
successful trucking companies

763
00:35:37,050 --> 00:35:39,480
are gonna have to really
look at what they do.

764
00:35:39,480 --> 00:35:40,800
- With all the drop yards we have

765
00:35:40,800 --> 00:35:42,332
and everything there's always relays

766
00:35:42,332 --> 00:35:44,820
that'll get it there and get you back home

767
00:35:44,820 --> 00:35:46,410
so that's always nice.

768
00:35:46,410 --> 00:35:47,250
- That's an option, yeah.

769
00:35:47,250 --> 00:35:48,570
- Any plans in the future

770
00:35:48,570 --> 00:35:52,140
to maybe have another working
terminal someplace else

771
00:35:52,140 --> 00:35:54,270
in the country other
than what we have now?

772
00:35:54,270 --> 00:35:58,650
- Well right now we have
looked at the benefits

773
00:35:58,650 --> 00:36:03,510
of having some place like
on I-80 in Pennsylvania,

774
00:36:03,510 --> 00:36:05,283
more on the Eastern side.

775
00:36:06,630 --> 00:36:09,390
Right now we do a lotta business Southeast

776
00:36:09,390 --> 00:36:13,623
and Gary Terminal gets a lotta traffic.

777
00:36:15,030 --> 00:36:16,980
I mean they keep their head above water.

778
00:36:16,980 --> 00:36:18,930
They do a great job down there.

779
00:36:18,930 --> 00:36:21,540
But there's a lot of activity

780
00:36:21,540 --> 00:36:25,140
and some of that activity is moved

781
00:36:25,140 --> 00:36:27,000
from those Eastern parts.

782
00:36:27,000 --> 00:36:31,380
And so we don't have a site
picked out or anything,

783
00:36:31,380 --> 00:36:34,350
but we have some general locations

784
00:36:34,350 --> 00:36:35,580
that we think would be good.

785
00:36:35,580 --> 00:36:38,550
And like I say, we don't have anything

786
00:36:38,550 --> 00:36:40,530
in the works right now but we recognize

787
00:36:40,530 --> 00:36:42,690
that there's some things
that would benefit us.

788
00:36:42,690 --> 00:36:44,310
- I suppose as you grow?

789
00:36:44,310 --> 00:36:46,200
- Yeah, yeah, sure that would be

790
00:36:46,200 --> 00:36:49,050
a significant overhead add so it'd be nice

791
00:36:49,050 --> 00:36:51,330
to have a little bit of growth to be able

792
00:36:51,330 --> 00:36:54,363
to make a contribution to those costs.

793
00:36:55,230 --> 00:36:57,270
- And guys down in Gary do a great job.

794
00:36:57,270 --> 00:37:00,060
I was in that area
quite a bit when I drove

795
00:37:00,060 --> 00:37:03,450
and I mean from the maintenance on up

796
00:37:03,450 --> 00:37:07,530
to the fleet managers and
everything out of that.

797
00:37:07,530 --> 00:37:08,763
They're just all around great people.

798
00:37:08,763 --> 00:37:10,620
- It's like Chicago O'Hare Airport.

799
00:37:10,620 --> 00:37:11,844
- It is, man.

800
00:37:11,844 --> 00:37:12,677
- Just constantly going through.

801
00:37:12,677 --> 00:37:13,650
- You're cruising through there

802
00:37:13,650 --> 00:37:17,580
and you're like where did
this come from (laughs)

803
00:37:17,580 --> 00:37:20,670
- Well, it's such a
convenient spot to park

804
00:37:20,670 --> 00:37:23,100
because, well when I drove,

805
00:37:23,100 --> 00:37:25,110
that was probably the worst thing is.

806
00:37:25,110 --> 00:37:27,819
If you got through
Chicago then there wasn't

807
00:37:27,819 --> 00:37:31,230
any really good places to park down there

808
00:37:31,230 --> 00:37:33,720
so having a spot like that

809
00:37:33,720 --> 00:37:36,993
is really a nice advantage for a driver.

810
00:37:37,830 --> 00:37:39,660
- Any in the near future?

811
00:37:39,660 --> 00:37:43,200
I know Gary has the restaurant
inside the terminal.

812
00:37:43,200 --> 00:37:44,300
I've heard some of 'em ask some

813
00:37:44,300 --> 00:37:46,020
of the drivers that's
come through here, hey,

814
00:37:46,020 --> 00:37:47,430
is there any restaurants coming

815
00:37:47,430 --> 00:37:48,750
in the near future to Marshfield,

816
00:37:48,750 --> 00:37:51,660
Appleton, any of the other terminals?

817
00:37:51,660 --> 00:37:53,340
- We don't have any planned right now.

818
00:37:53,340 --> 00:37:56,160
We remodeled our break area here

819
00:37:56,160 --> 00:37:57,783
in the office in Marshfield.

820
00:37:59,070 --> 00:38:02,970
But that's something that
I think Gary's the place

821
00:38:02,970 --> 00:38:07,230
that has enough traffic to support that.

822
00:38:07,230 --> 00:38:08,610
Many of the other places,

823
00:38:08,610 --> 00:38:10,530
it'd probably be food getting cold

824
00:38:10,530 --> 00:38:14,520
waiting for customers to drive in.

825
00:38:14,520 --> 00:38:15,810
- I guess jacuzzi tubs

826
00:38:15,810 --> 00:38:18,251
are completely outta question though.

827
00:38:18,251 --> 00:38:19,620
- Yeah, I don't see any of those

828
00:38:19,620 --> 00:38:21,447
on the horizon right now.

829
00:38:21,447 --> 00:38:23,134
(men laughing)

830
00:38:23,134 --> 00:38:24,684
- Well, we tried.

831
00:38:24,684 --> 00:38:25,517
We tried, we tried.

832
00:38:25,517 --> 00:38:26,350
- Who was it?

833
00:38:26,350 --> 00:38:28,110
I think Demitria or somebody come here

834
00:38:28,110 --> 00:38:28,950
and asked that question.

835
00:38:28,950 --> 00:38:29,850
- That's right.

836
00:38:29,850 --> 00:38:31,080
I wouldn't have said her name now

837
00:38:31,080 --> 00:38:32,520
because now he's got it, right?

838
00:38:32,520 --> 00:38:33,353
(men laughing)

839
00:38:33,353 --> 00:38:34,560
Sorry, Demetria.

840
00:38:34,560 --> 00:38:36,060
(men laughing)

841
00:38:36,060 --> 00:38:38,160
What about a swimming pool, not a jacuzzi?

842
00:38:39,120 --> 00:38:41,010
- There's none on the horizon right now.

843
00:38:41,010 --> 00:38:42,480
- An infinity pool, let's go.

844
00:38:42,480 --> 00:38:44,178
If we're gonna dream, let's dream big.

845
00:38:44,178 --> 00:38:46,740
(men laughing)

846
00:38:46,740 --> 00:38:48,060
- Oh boy.

847
00:38:48,060 --> 00:38:50,220
- As far as new equipment and everything,

848
00:38:50,220 --> 00:38:52,620
how do you see the electric trucks?

849
00:38:52,620 --> 00:38:54,060
I mean, God forbid,

850
00:38:54,060 --> 00:38:57,060
they said we'd have flying
trucks by now so to automate?

851
00:38:57,060 --> 00:38:58,690
- Can you imagine trucks flying?

852
00:38:58,690 --> 00:39:00,545
- Yeah, ya know.

853
00:39:00,545 --> 00:39:02,395
- Gosh, that'd be something, you know?

854
00:39:02,395 --> 00:39:04,980
- I mean if you had, I
don't know, 60 trucks

855
00:39:04,980 --> 00:39:06,480
and they just flew in the air.

856
00:39:06,480 --> 00:39:07,313
(helicopter blades whirring)

857
00:39:07,313 --> 00:39:08,811
I mean it would be.

858
00:39:08,811 --> 00:39:10,230
- What do you call them, autonomous?

859
00:39:10,230 --> 00:39:12,000
- Autonomous, is that
the way you say that?

860
00:39:12,000 --> 00:39:15,300
- Yeah, autonomous, that's
the self driving trucks.

861
00:39:15,300 --> 00:39:17,520
You hear a lot about those technologies

862
00:39:17,520 --> 00:39:22,520
and there's cars that have
that, more and more features.

863
00:39:23,099 --> 00:39:26,883
And our trucks that we have
today really have evolved.

864
00:39:27,840 --> 00:39:31,680
It started out where
automatic transmissions,

865
00:39:31,680 --> 00:39:33,360
we're on the second generation now.

866
00:39:33,360 --> 00:39:35,730
Back in the 90s there
was the first generation

867
00:39:35,730 --> 00:39:37,905
that we used some of.

868
00:39:37,905 --> 00:39:42,905
And then there was the forward
looking radar alert system

869
00:39:44,430 --> 00:39:49,383
to help the driver identify
things that were in the path.

870
00:39:51,000 --> 00:39:55,620
Now they've got the
cruise where it'll adjust

871
00:39:55,620 --> 00:39:59,790
the cruise speed to the vehicle ahead.

872
00:39:59,790 --> 00:40:02,627
And we started getting recently,

873
00:40:02,627 --> 00:40:05,450
it was probably in the last couple years,

874
00:40:05,450 --> 00:40:08,427
the braking, the trucks will brake now,

875
00:40:08,427 --> 00:40:11,880
and so most drivers
probably are aware of that.

876
00:40:11,880 --> 00:40:15,240
And so there's all these features

877
00:40:15,240 --> 00:40:17,763
that are aiding the driver.

878
00:40:19,260 --> 00:40:21,480
You know the autonomous type operation,

879
00:40:21,480 --> 00:40:24,930
I think is quite a ways down the road,

880
00:40:24,930 --> 00:40:27,840
although I do read and hear about things

881
00:40:27,840 --> 00:40:30,320
where they're doing tests
and those type of things.

882
00:40:30,320 --> 00:40:32,970
- If those developers ever approached you

883
00:40:32,970 --> 00:40:36,510
and said, hey, can we use Roehl,

884
00:40:36,510 --> 00:40:40,140
for testing or research,
would you allow that?

885
00:40:40,140 --> 00:40:41,463
- Depends what it is.

886
00:40:43,560 --> 00:40:46,750
I wouldn't say no but I don't think

887
00:40:47,760 --> 00:40:50,610
they've got any shortage
of things to test that on

888
00:40:50,610 --> 00:40:52,890
but you'd have to look at the whole thing.

889
00:40:52,890 --> 00:40:55,890
There's certainly gonna be some liability

890
00:40:55,890 --> 00:40:58,383
if the driver's not in control.

891
00:40:59,610 --> 00:41:04,080
But yeah, I do believe that
that's down the road a ways

892
00:41:04,080 --> 00:41:08,970
when that's an accepted technology.

893
00:41:08,970 --> 00:41:10,950
- We used to get that
coming through GYCDL.

894
00:41:10,950 --> 00:41:11,783
That was a good question.

895
00:41:11,783 --> 00:41:13,520
Do you think the self driving stuff,

896
00:41:15,090 --> 00:41:16,770
I'm gonna be out of a job eventually?

897
00:41:16,770 --> 00:41:19,482
And I said probably not
in your lifetime (laughs)

898
00:41:19,482 --> 00:41:20,403
- Right.

899
00:41:21,870 --> 00:41:23,400
- So Rick, I know over the years

900
00:41:23,400 --> 00:41:25,890
we've tried different
things, different fuels,

901
00:41:25,890 --> 00:41:27,840
we've tried some of the propane vehicles,

902
00:41:27,840 --> 00:41:30,600
and now I see a lot of the
electric vehicles out there.

903
00:41:30,600 --> 00:41:33,420
What's your opinion on electric vehicles?

904
00:41:33,420 --> 00:41:35,610
- Well, for heavy trucks,

905
00:41:35,610 --> 00:41:38,580
it's probably down the road a ways, too,

906
00:41:38,580 --> 00:41:43,080
especially for long haul
because of the charge

907
00:41:43,080 --> 00:41:44,490
that they can carry in the battery.

908
00:41:44,490 --> 00:41:47,970
So there's probably some urban operations

909
00:41:47,970 --> 00:41:49,890
that that would work out well for,

910
00:41:49,890 --> 00:41:52,980
especially if the weight isn't real high.

911
00:41:52,980 --> 00:41:55,110
Right now, from what I've been hearing,

912
00:41:55,110 --> 00:41:58,950
is in order for current loads to be hauled

913
00:41:58,950 --> 00:42:01,650
on a battery truck they would have

914
00:42:01,650 --> 00:42:05,190
to increase the allowable
weight by about 10,000 pounds.

915
00:42:05,190 --> 00:42:06,450
- Wow.

916
00:42:06,450 --> 00:42:08,100
- But they say that should only be

917
00:42:08,100 --> 00:42:09,270
for 10 years though.

918
00:42:09,270 --> 00:42:12,000
After 10 years they think
the battery technology

919
00:42:12,000 --> 00:42:14,610
will improve and they'll be able

920
00:42:14,610 --> 00:42:17,670
to get rid of that exemption.

921
00:42:17,670 --> 00:42:21,570
But right now I think
it's incredibly expensive

922
00:42:21,570 --> 00:42:23,550
and it's lot of prototypes.

923
00:42:23,550 --> 00:42:25,530
- And I would have to
change our infrastructure

924
00:42:25,530 --> 00:42:28,110
and everything to support
all of that weight, yeah.

925
00:42:28,110 --> 00:42:28,943
- Yeah.

926
00:42:28,943 --> 00:42:29,776
- Well not just there.

927
00:42:29,776 --> 00:42:30,690
Well, yeah, our infrastructure.

928
00:42:30,690 --> 00:42:32,760
- Our bridges, everything, yeah.

929
00:42:32,760 --> 00:42:34,290
- Even at our terminals, too,

930
00:42:34,290 --> 00:42:36,390
we would have to accommodate for all that,

931
00:42:37,470 --> 00:42:40,920
training the mechanics, the fuel islands,

932
00:42:40,920 --> 00:42:42,505
where we're gonna chare 'em.

933
00:42:42,505 --> 00:42:43,710
And you know, where are
we getting that from?

934
00:42:43,710 --> 00:42:47,133
So yeah, I can see that would be a huge.

935
00:42:47,970 --> 00:42:50,190
- So for the upcoming driver,

936
00:42:50,190 --> 00:42:52,140
the ones coming through GYCDL,

937
00:42:52,140 --> 00:42:53,790
the experienced ones coming here,

938
00:42:53,790 --> 00:42:55,653
do you have any words of advice?

939
00:42:57,360 --> 00:42:59,580
- Well, don't be afraid to ask questions.

940
00:42:59,580 --> 00:43:00,560
That's one thing,

941
00:43:00,560 --> 00:43:02,340
We talked a little bit about that.

942
00:43:02,340 --> 00:43:07,200
But I think don't get
discouraged too early.

943
00:43:07,200 --> 00:43:09,630
And if you ask questions
and get those feedbacks,

944
00:43:09,630 --> 00:43:13,860
I think you're gonna find
people that are willing

945
00:43:13,860 --> 00:43:15,780
to help want you to be successful.

946
00:43:15,780 --> 00:43:17,337
We want you to be successful here.

947
00:43:17,337 --> 00:43:20,280
And that makes all of our jobs easier.

948
00:43:20,280 --> 00:43:23,670
- I have found that
everybody at this company,

949
00:43:23,670 --> 00:43:25,440
they may not have your answer right then,

950
00:43:25,440 --> 00:43:27,330
but they they'll find your answer

951
00:43:27,330 --> 00:43:28,530
and they will get it for you.

952
00:43:28,530 --> 00:43:29,520
- Or direct you to where you need

953
00:43:29,520 --> 00:43:30,993
to get that answer.

954
00:43:32,100 --> 00:43:35,550
That's one thing that GYCDL does

955
00:43:35,550 --> 00:43:40,500
is they stress ask those
questions, now is the time.

956
00:43:40,500 --> 00:43:41,910
When you get with your driver trainer,

957
00:43:41,910 --> 00:43:44,070
ask as many questions as you can.

958
00:43:44,070 --> 00:43:46,350
talk to your fleet manager,
talk to the maintenance,

959
00:43:46,350 --> 00:43:47,700
talk to anybody.

960
00:43:47,700 --> 00:43:50,520
When you're at a terminal,
go inside the orientation,

961
00:43:50,520 --> 00:43:51,420
ask that instructor.

962
00:43:51,420 --> 00:43:53,910
- 'Cause we're just a big company.

963
00:43:53,910 --> 00:43:56,670
We're just a big family,
that's what I was looking for.

964
00:43:56,670 --> 00:43:58,080
We're just a big family.

965
00:43:58,080 --> 00:44:01,590
Rick, you've answered a question
about the GYCDL end of it.

966
00:44:01,590 --> 00:44:03,510
As far as the experienced guys,

967
00:44:03,510 --> 00:44:06,030
what do you say for the
guy that's reluctant

968
00:44:06,030 --> 00:44:07,350
to ask the question?

969
00:44:07,350 --> 00:44:10,833
Ya know he doesn't wanna
feel less of a driver.

970
00:44:11,880 --> 00:44:14,703
- Well, same thing as other groups.

971
00:44:16,230 --> 00:44:19,320
I just encourage you to make that call

972
00:44:19,320 --> 00:44:22,440
and ask that question because
we're all here to help

973
00:44:22,440 --> 00:44:24,960
and we all want you to be successful.

974
00:44:24,960 --> 00:44:26,730
We as a team wanna be successful.

975
00:44:26,730 --> 00:44:28,830
So do not hesitate.

976
00:44:28,830 --> 00:44:32,130
Do not think that there's
gonna be any bad outcome

977
00:44:32,130 --> 00:44:33,780
by any question you ask.

978
00:44:33,780 --> 00:44:35,190
- And we're just human.

979
00:44:35,190 --> 00:44:36,023
- Absolutely.

980
00:44:36,023 --> 00:44:38,130
- In the end of things we're all human.

981
00:44:38,130 --> 00:44:39,652
Feel free to call and ask.

982
00:44:39,652 --> 00:44:41,580
- Exactly, yeah.

983
00:44:41,580 --> 00:44:42,930
- Well, it was a pleasure having you

984
00:44:42,930 --> 00:44:44,310
with us today, Rick.

985
00:44:44,310 --> 00:44:47,040
I find out a lot of useful information.

986
00:44:47,040 --> 00:44:49,459
- Yeah, it was good getting to know, Rick.

987
00:44:49,459 --> 00:44:52,320
I mean we see him once in a while

988
00:44:52,320 --> 00:44:53,337
but we actually got to sit down

989
00:44:53,337 --> 00:44:55,110
and talk with you, it was fun.

990
00:44:55,110 --> 00:44:56,880
- And I hope everybody enjoyed it.

991
00:44:56,880 --> 00:44:59,340
- Yeah, and everybody make
sure that you drive safe,

992
00:44:59,340 --> 00:45:03,033
drive the Roehl Way, use
that Safe Seven all the time.

993
00:45:04,217 --> 00:45:07,155
It was designed for you guys for a reason

994
00:45:07,155 --> 00:45:09,600
and that's why we are
as successful as we are.

995
00:45:09,600 --> 00:45:12,243
Safety is our cornerstone, okay?

996
00:45:13,680 --> 00:45:16,140
It was great talking to you, Rick.

997
00:45:16,140 --> 00:45:17,940
Can't wait to have you back on the show.

998
00:45:17,940 --> 00:45:18,773
It was fun.

999
00:45:18,773 --> 00:45:21,630
- All right, all the drivers,
drive safe out there.

1000
00:45:21,630 --> 00:45:23,850
We'll talk at ya next time and can't wait

1001
00:45:23,850 --> 00:45:25,440
to talk with our next guest.

1002
00:45:25,440 --> 00:45:28,260
- And remember, keep it safe

1003
00:45:28,260 --> 00:45:29,747
and do it the Roehl Way.

1004
00:45:29,747 --> 00:45:32,247
(funky music)