Business metrics - with Colin Harmon, 3fe

In the next two episodes we’re exploring the critical business metrics and KPIs successful coffee and hospitality operators use to achieve outstanding results.

First up we speak with Colin Harmon, Founder and CEO of 3fe - an iconic chain of specialty coffee shops and roastery based in Dublin.

In this conversation, Colin discusses the importance of taking a long-term view to achieve your goals and shares the metrics he tracks to maximise business performance.

For more on how to build a coffee shop business you can buy "What I Know about Running Coffee Shops" by Colin Harmon here.

Credits music: "Send Me" by Bobbie Harvey in association with The Coffee Music Project and SEB Collective

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What is 5THWAVE - The Business of Coffee and Hospitality?

A forward-thinking interview series examining the business of progressive coffee culture.

The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group.

Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee.

The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more.

Tune into the 5THWAVE Playlist on Spotify to listen to all the credits music featured the show: https://open.spotify.com/playlist/45goieo3qIN1xT9hSGnWeI

Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVEPodcast