In this episode of
Quick Clarity, Angie and Jeff respond to crowded-sourced questions circling the minds of CEOs like…
- How do I take responsibility for a system that I, as a leader, have created?
Jeff tackles these questions by sharing his reflections as a CEO, Hiring Manager, Coach, and Company Co-Founder. Angie outlines the three steps to ‘Start With Me’ and how each creates the opportunity to unlock human potential.
For those who prefer to read, a full transcript of this episode is available here.
Quick Links
[1:49] - Jeff Reflection “
We all build our own prisons and then go hide in them. We're all in these prisons of our own making.”
[7:18] - Three Steps to ‘Start With Me’ - Step 1 - Notice feeling emotional about an outcome created by somebody else that runs counter to my wants/expectations.
- Step 2- Recognize that the subsequent natural response is to tell a story explaining why that outcome happens. Acknowledge that story probably comes from a place of protection that doesn’t represent your reality or the most effective way forward.
- Step 3 -Reflect; what would it look like to come from a place of personal responsibility? You don’t have to be able to see yourself from the third person or be a capable diagnoser of systems; you just need to ask yourself - what are you feeling in this moment of confusion, and what fears might be driving your behaviors that are creating unwanted incentives?
[12:10] - When it comes to turning emotional signals into constructive action. Everybody needs help, regardless of who you are. “I want to make a couple of things clear; I talked to my coach this morning. So everybody needs help.” Even Jeff talks to his coach!!!
[16:56] - To build effective problem-solving habits, you must orient to the process, not the end goal. In the absence of self-awareness, attention is robbed by confusion, which reduces productivity dramatically.
[29:05] - Personal Responsibility of a Leader “A group of people that exists in a hierarchy where one member of the group can exclude or fire or demote or castigate or otherwise harm a member of that group. If that person doesn't start demonstrating self-awareness, self-skepticism, personal responsibility...Why would you ever expect that of anybody else? And if nobody else is doing it, then you're tying your problem-solving hand behind your back.”
[31:21] - Creating Psychological Safety = Greater Productivity. Psychological safety is a means, not an end! It’s the only way to actively harness the power of your whole team. “
the end that's available when really pursuing creating an environment of psychological safety is much more well-informed, fast-moving problem-solving. Because people around a psychologically safe table are volunteering what's actually happening, not protecting themselves by putting forward what they think will look or sound best.”
What is Quick Clarity?
Talentism Founder Jeff Hunter and Angie D'Sa talk about all things 3C: Confusion, Certainty, and Clarity. 3C is the Talentism model for understanding why confusion exists, how to turn that confusion into learning and productivity, and what happens when we ignore it. Each week, Jeff and Angie cover the questions Talentism clients are dealing with, and Jeff's latest thoughts on the state of humans, business, and the world.