S2: EP 005: Patient Voices: Triangulating feedback at North West Surrey Integrated Care Services

Discover the essence of quality healthcare with North West Surrey Integrated Care Services (NICS), a GP federation leading collaborative efforts across 38 GP services. 

Join Marion Shipman, Head of Quality and Governance, and Nicki-Mantel Cooper, Medical Director, from NICS as they delve into a range of topics— from triangulating feedback and anticipated changes linked to the CQC single framework assessment to exploring simple yet effective methods of capturing feedback.

Useful Links: 

• NICS - https://www.nicsfed.co.uk/ 
• Connect with Radar Healthcare https://radarhealthcare.com/
• LinkedIn – linkedin.com/company/radarhealthcare  
• X – @radarhealthcare 
• Instagram – @radarhealthcare 
• YouTube - @radarhealthcare3174 
  
  

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What The HealthTech?, a podcast from Radar Healthcare, creates a space for health and social care professionals to join honest conversations about current trends, challenges in the sector and making an impact on people’s lives.
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