Bill Squires has spent decades managing some of the world's biggest sporting events, but the FIFA 2026 World Cup raised the bar even higher. In this episode, BJ sits down with Bill Squires, Chief Venues and Operations Manager for the New York, New Jersey Host Committee for the FIFA 2026 World Cup, to explore what it takes to deliver an event of unprecedented scale. Reflecting on his experience leading venue operations, Bill shares how thousands of people, hundreds of organizations, and years of planning came together behind the scenes to create a safe, seamless experience for fans from around the world. Bill explains how trust and collaboration made it possible to coordinate more than 400 stakeholders, adapt to unexpected challenges, and keep everyone focused on a shared mission. He also discusses the importance of empowering frontline staff, conducting after-action reviews, and viewing every event as an opportunity to learn and improve. Tune in for valuable leadership lessons that extend far beyond the world of sports!
Key Points From This Episode:
- Introduction to Bill Squires and the scale of the FIFA 2026 World Cup.
- The years of planning behind hosting the FIFA 2026 World Cup.
- Building partnerships across more than 400 stakeholders.
- Why mobility planning became one of the event's biggest challenges.
- Preparing for the unexpected with contingency planning.
- Scaling staffing, security, and volunteer operations for the World Cup.
- Why every frontline employee plays a critical role in the fan experience.
- Lessons learned and the lasting legacy of the World Cup.
- Helping young professionals build careers through major projects.
- Looking ahead to future global sporting events and opportunities.
- Bill's commitment to lifelong learning through teaching and mentoring.
- How the 1994 and 2026 World Cups shaped Bill's leadership.
- Why great events succeed through teamwork, not just individual leaders.
Quotes:
“There were 400-plus stakeholders involved in the planning and execution of the World Cup at MetLife Stadium.” — Bill Squires
[0:08:12]
“Mobility planning was probably the most interesting thing for me.” — Bill Squires
[0:10:28]
“I think that's why the retention rate at MetLife Stadium is so good because the leadership treats their staff with the ultimate respect and care, and they actually love these people because they know they are difference makers.” — Bill Squires
[0:22:45]
"It takes a village. There's no one person that can sit there and pat themselves on the back." — Bill Squires
[0:37:42]
Links Mentioned in Today’s Episode:
What is Leadership Blueprints?
Leadership Blueprints is a podcast dedicated to helping leaders align teams, navigate chaos, and accomplish the mission. Hosted by BJ Kraemer—West Point graduate, combat veteran, and President & CEO of MCFA—this show dives into the principles, stories, and strategies behind effective leadership.
With a background in military service and experience leading teams in business, infrastructure, and complex projects, BJ understands that success comes down to execution, adaptability, and leading people well. Through in-depth interviews with accomplished leaders across business, sports, the military, and beyond, Leadership Blueprints will help you bring your vision to reality on projects that shape communities and industries.
Whether you’re leading in the boardroom, on the field, in the military, or within your own organization, this podcast is designed to provide the tools and mindset needed to lead with clarity, resilience, and purpose. Subscribe now and start building your Leadership Blueprint.