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This file was generated by Descript 

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A key component of the modern
world economy, the chemical

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industry delivers products and
innovations to enhance everyday life.

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It is also an industry in transformation,
where chemical executives and

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workers are delivering growth and
industry changing advancements while

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responding to pressures from investors,
regulators, and public opinion.

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Discover how leading companies
are approaching these challenges

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here on The Chemical Show.

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Join Victoria Meyer, president
of Progressio Global and

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host of The Chemical Show.

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As she speaks with executives across the
industry and learns how they are leading

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their companies to grow, transform, and
push industry boundaries on all frontiers.

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Here's your host, Victoria Meyer.

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Victoria: Hi, this is Victoria Meyer.

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Welcome back to The Chemical Show.

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Where chemicals Means Business.

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We are at the start of Women's History
Month and International Women's

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Day is right around the corner.

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Creating opportunities for women
in STEM and chemicals is critical

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to the future of our industry.

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Today.

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I have a special episode about
building a culture of success for

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women in chemicals and frankly, not
just women, but all people, men,

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women, and our future generations.

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So on The Chemical Show
is I interview people.

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I often ask them about how they
get started in their career.

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And how to create culture and success.

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As well as how do we attract more
people into the chemical industry?

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So today, I am interspersing my
insights from my 150 plus episodes

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with leaders in the industry.

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Along with various guests
of The Chemical Show.

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So if you are listening and you're not
currently subscriber, I'm going to tell

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you to pause right now and make sure
you're subscribing to the chemical show.

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On whatever podcast player
you're on, or if you're listening

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on and watching on YouTube.

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So when, as my kids would say,
just smash that subscribe button.

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I don't know.

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I say that I'm throwing
that in for my girls anyway.

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,  Creating a culture of success in
chemicals includes these elements.

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Number one, engaging students early,
engaging them early to understand

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about chemistry and chemicals.

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So that's number one.

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The second one is to be inclusive and
we're going to learn more about that.

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The third is engaging universities as
well as creating support and mentoring

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for employees in the workplace.

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The fourth is really interesting one.

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Well, they're all really
interesting, right.

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But the fourth one is about recognizing
and utilizing your transferable skills.

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So often we see people in the industry
that maybe are surprising in terms of the

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fact that they're working in chemicals.

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Given where they've worked previously
or the types of roles that they're in.

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So stay tuned and you're on a listen
to that one about, um, recognizing

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and utilizing your transferable
skills and the transferable

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skills of the people around you.

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So that's number four, number five.

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Empathy.

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And the role that empathy plays
in successfully innovating in our

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business with our customers, with
our employees and with our teams.

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Number six, the importance of
collaboration and, uh, being part of

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a whole, um, and helping our employees
bring their whole selves to work.

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And we're going to learn more about that.

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And then number seven is.

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The criticality of customer
alignment across the organization.

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So stay tuned.

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We're getting into each one
of those as we go along today.

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So first up, . I am kicking off
with Karen Tkaczyk who spoke to us

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in episode 111, Mitigating Risk in
Chemicals through Language Translation.

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So Karen is a PhD chemist who worked in
industry and now supports the chemical

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industry through language translation.

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So you ever wondered how the safety
data sheets that you're reading in

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different countries got appropriately
transcribed into a local language?

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Well, thank a translator.

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Um, and according to Karen and
many people that I've spoken

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with, have you ever wondered how
Karen and others got interested in

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chemistry and the chemical industry?

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Well, Thank a teacher.

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Let's listen to Karen talk about
the importance of engaging early.

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What got you interested in
chemistry and ultimately what got

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you to what I would consider a
non traditional field for a PhD?

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Karen: Right.

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Absolutely.

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Middle school, the teacher
doing demonstration of

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how metals react in water.

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We were learning about the periodic
table, you know, flame color, whether

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they fizz, whether they, that was
my, that's my first love chemistry.

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No, I still remember potassium
burns with a lilac flame and

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magnesium, that bright white.

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And that was, that was when I
fell in love with chemistry.

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I also always loved languages.

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So I was trying throughout
high school to study both.

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As much science as I could, uh,
leaning chemistry and as much language

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as I could, and I ended up in, my
undergraduate degree in the UK would

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be an equivalent of what you would say
chemistry major with a French minor.

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I did spend a year abroad working,
in Rohm Poulenc, its now part of

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a pharma company Sanofi Aventis..

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So I loved chemistry
all through that time.

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I was the kind who went to organic
chemistry in college and fell more

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in love with organic chemistry
and kept going in that direction.

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Right.

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We all know the clear split when
you study organic chemistry.

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Right.

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Um, so I loved it and I went
headlong into that, um, and

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went on to do a PhD in organic.

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Methodology in Cambridge
with, um, the late, great Dr.

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Stuart Warren.

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So early on in that PhD though, I realized
that I didn't want to be in academia.

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I definitely didn't want to be in
that, that end of the spectrum.

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I wanted to apply the science.

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So I, when I got out and I worked
as a development chemist for

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what was then GlaxoSmithKline.

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! Um, uh, still loved chemistry,
uh, but we moved to the States.

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So my husband, we wanted an adventure.

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So when I moved to the States, I got a job
in a cosmetics and medical device company.

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Think lotions and potions,
wound gels, moisturizers.

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So that was broadening my experience,
broadening my industrial experience.

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So that was really my chemistry,
early career, then with kids.

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So that's where the switch started.

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Um, I did go back to work, but then
I decided I didn't want to work.

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I took a break, had two more kids.

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Um, and that was where.

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As a person, as a, you know,
housewife, I suppose you, I, I

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discovered freelance translation.

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So I became a linguist at that
point, translating chemistry.

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So that was where the switch happened.

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Yeah.

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You can't translate something
you don't understand, right?

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But you can't translate a chemistry
patent or even a safety data sheet if

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you don't understand the chemistry.

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Right.

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Victoria: Next, we're going to talk
about the importance of inclusion.

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Inclusion is different and yet is also
the leading indicator for diversity.

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So Dr.

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Lauran Star was on episode 88,
Building an Inclusive Culture.

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And Lauran has a PhD in inclusion and
diversity, which is with an emphasis

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on the I inclusion inclusion, helping
people feel part of the whole.

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And we talked again about the importance
of early engagement in, um, education.

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And in university in particular
and in high school to get students

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into university and how that is one
way that companies can help, um,

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create that diversity and inclusion
and help support women in industry.

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If we'd look at the chemical
industry, it's an old industry.

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It's industrial.

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It is STEM focused because of its
history it can be hard to recruit

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people and in particular women
and minorities into the industry.

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Which makes it hard to be
diverse, which is our measurement,

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which also affects inclusion.

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How do we, what are the
opportunities to, to change it?

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One, does it, does this make
it harder, you know, given

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that we're very STEM focused?

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Um, and how do we create inclusion more
effectively in the industry and bringing

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more diversity into the industry?

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What do you observe with, you know,
what you see and what your clients see?

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Lauran: Yeah, in the chemical industry,
which, is really fascinating and, and

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I will say the majority of chemical
companies I've worked with, they get it.

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Right.

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I like to think of my chemical community
as my critical thinkers like they get it.

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I don't have to explain things 20 times.

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They get it the first
time and we can move on.

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Love you guys.

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Um, so when we talk about, you know,
increasing that diversity, inclusion

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is the way to increase that diversity.

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Yeah, build that inclusive organizational
culture where Everyone everyone when I

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get a call that we want you to come in and
increase diversity at a chemical company.

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1st question is how do you know?

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You don't have diversity.

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In your company, right?

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You mean by that?

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Well, if only 23 percent of graduates
are female and chemical engineering, how

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many women do you have working for you?

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Because you can't have 23%.

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That means, right?

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Like, let's look at the numbers.

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I agree.

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Right.

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You can't change the demographics
back to your earlier point.

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The demographics in match the demographic
out that need to match the demographics

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along across the organization.

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And that number is lower for
people of color graduating.

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So I think we need to step back
and go, well, wait a minute.

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How many disabilities, how
many veterans, how many, right?

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Let's look at the whole
spectrum of just of diversity.

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And I also want you to recognize
that, as humans, we are 99.

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9 percent similar in the DNA code.

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That leaves one, like, 0.

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01%.

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That's our specialization, right?

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That's our uniqueness.

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And I am diverse from you, Victoria.

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We have different eye color.

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We live in different areas.

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We had different childhoods.

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So we already have some of that diversity.

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When you build that inclusive
organizational culture, when

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everyone is feeling heard, then
you bring up, how do we recruit?

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How do we drive attracting more diversity?

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And here's why we want it, right?

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The problem solving.

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Understanding our customer base.

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Okay.

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How are we going to get that?

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Well, this is where I go, you
know, utilize your ESG, your

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environment, social and governance.

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Are you doing anything at the
local university to attract women

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into STEM or minorities into STEM?

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Are you doing, like, I always
come back and say, well, what are

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you doing to increase enrollment
in your local university?

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Right.

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Well, we're not doing anything.

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Well, then you're part of the problem.

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Because I can't we just can't manufacture
diversity if we're not showing the

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way I have one organization here up in
New Hampshire that actually created.

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A STEM program for all in high
school, but it was really geared

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and the language was geared towards.

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Women of color, women of
color, uh, low socioeconomics.

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Yeah.

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So, and I say that, um, in that my
daughter's going, we talked about

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this, my daughter, one of them is going
into chemical engineering and she's

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going chemical engineering tissue.

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So it's.

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Really cool.

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It's no longer your industry is changing.

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It's no longer just chemicals
like that's awesome.

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Um, she wouldn't have thought she
would not have gone into this program.

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No, because we have right we're
in a solid school district where

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she's getting IBM AP and all.

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Yeah, they looked at a socioeconomic
area that had a lot of diversity in

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their student population, especially
girls created a stem lightbulb program,

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right, calm, they'd meet after school,
they met with all kinds of chemical

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engineers, they met with a few other
engineers as well mechanical came in civic

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civics came in civil engineers came in
mechatronics came in, and the robotics.

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And then, if you were part of the
program, here was the dangle, right?

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If you completed the program, they gave
you a thousand dollars towards college.

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And guaranteed you an
internship your freshman year.

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That's worth even more.

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Yeah, that's huge.

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You're, right, like I step
back and I'm like, holy crap.

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These, and these girls
are all going to, right?

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They had 20, they had
20 graduate last year.

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Nice.

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They're all going to stem colleges,
um, and they're all going to come back

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next year, their freshman summer and
do an internship with this company.

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They're not going to pay it's not a
paid internship their freshman year.

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There's your 20, 000 dollars.

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There's your money.

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Yeah.

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I'm like, wow, you guys banked that
well, um, and now we have loyalty

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because one thing we know about diverse
candidates tend to be a lot more loyal.

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If the organization is inclusive, why
would I ever want to wreck that boat?

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Because I've been kicked on
the head enough in society.

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Yeah.

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So, you know, so when I talked to
this company, they're like, yeah,

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we, you know, yeah, we don't have
the numbers we want right now, but in

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five years we are going to be leading.

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Victoria: And I think what's interesting
about that is it is a long game.

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It's a long don't, you don't automatically
to your point, it's hard to get 50

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percent women in leadership at a
chemical company when heck you're

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not hiring in 50 percent women.

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There's not 50 percent women coming
out of STEM degrees, et cetera.

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So it takes a long time.

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And there's a couple of organizations,
one in, in, in particular, um, that

00:14:49.863 --> 00:14:53.473
I've done some work with Chemical
Educational Foundation, CEF, who

00:14:53.473 --> 00:14:57.663
actually  target students in middle
school to get them interested in

00:14:57.663 --> 00:15:02.343
chemicals and chemistry because you
have to plant the seeds early, early.

00:15:02.363 --> 00:15:02.683
Yeah.

00:15:03.453 --> 00:15:03.713
Yeah.

00:15:04.053 --> 00:15:06.163
Because you can't fix it at the tail end.

00:15:06.173 --> 00:15:07.553
If you haven't fixed it at the beginning.

00:15:07.633 --> 00:15:08.133
Oh,

00:15:08.633 --> 00:15:09.053
All right.

00:15:09.083 --> 00:15:12.503
Well, I'm sensing a theme here
engaging early while women

00:15:12.503 --> 00:15:14.123
and girls are still in school.

00:15:14.963 --> 00:15:20.033
The next topic is the role of
mentoring, sponsorship and support.

00:15:20.603 --> 00:15:25.583
I spoke with Juliana Pantalena
of CEPSA on episode 90.

00:15:25.853 --> 00:15:29.033
Using Customer Insights
to Drive Transformation.

00:15:29.783 --> 00:15:34.253
Juliana shares her insights
about how creating a culture of

00:15:34.253 --> 00:15:39.983
mentoring and support is critical
in creating a culture of success.

00:15:40.373 --> 00:15:41.363
Here's Juliana.

00:15:42.216 --> 00:15:44.946
from your point of view, maybe let's,
I mean, I says, how do we start

00:15:44.946 --> 00:15:48.046
attracting more women into the industry?

00:15:48.556 --> 00:15:51.776
Because I think that's, you know,
you can only promote based on what

00:15:51.776 --> 00:15:53.796
the pool of available candidates is.

00:15:53.796 --> 00:15:59.896
We can only bring women into the industry
that have not just the desire, but

00:15:59.896 --> 00:16:01.506
they also have the credentials, right?

00:16:01.546 --> 00:16:05.256
Either as engineers or finance
or marketing, whatever it may be.

00:16:06.086 --> 00:16:07.596
How do we create that success?

00:16:07.596 --> 00:16:10.866
What's been critical for you and how do
you think we help the next generation?

00:16:11.866 --> 00:16:12.636
Juliana: Great question.

00:16:12.666 --> 00:16:16.586
And I think that you, you started
with what you said about the basis.

00:16:17.146 --> 00:16:21.836
In Brazil I used to be, uh, invited
into my old university to give

00:16:21.836 --> 00:16:25.016
some speeches over there that will
definitely trigger, you know, like

00:16:25.191 --> 00:16:26.831
women to understand where we could go.

00:16:27.381 --> 00:16:32.511
So I think that we need to straighten our,
uh, relationship with our universities

00:16:32.541 --> 00:16:36.441
or even whatever we are working, you
know, we're so global that we can

00:16:36.441 --> 00:16:40.211
work from everywhere, but straightened
relationship with universities or

00:16:40.271 --> 00:16:41.811
even potentially schools, right?

00:16:41.811 --> 00:16:45.361
Because it's in school that women, well,
everybody actually make the decision of

00:16:45.361 --> 00:16:49.181
what they're going to do with their lives
just to trigger a little bit more on this.

00:16:49.616 --> 00:16:52.156
It's a pool of people that
would be available, right?

00:16:52.866 --> 00:16:59.486
But definitely, I like to have great
people working within their teams, right?

00:16:59.506 --> 00:17:04.066
It can be men, it can be women, it
can be different, uh, genres, uh,

00:17:04.066 --> 00:17:06.096
diversity, whatever, it doesn't matter.

00:17:06.576 --> 00:17:08.676
They need to bring value to the team.

00:17:09.126 --> 00:17:13.946
Um, women specifically, we
definitely, uh, can, you know.

00:17:14.391 --> 00:17:18.741
Try to look more for them, like when
you're hiring an intern, you're hiring

00:17:18.751 --> 00:17:23.821
an analyst, um, a manager, a director,
whoever, definitely keep our eyes

00:17:23.971 --> 00:17:27.221
open and understand the differences
between the men and the women that

00:17:27.221 --> 00:17:32.291
are over there, uh, fighting for that
job and, and get whoever is the best.

00:17:32.411 --> 00:17:37.221
I definitely need to say, because we
need to be,  conscious about that, but

00:17:37.241 --> 00:17:43.996
give women a little bit more on, on, you
know, Availabilities or opportunities

00:17:44.036 --> 00:17:47.896
if so, but honestly, that's nice.

00:17:48.686 --> 00:17:56.106
What made me be, made me like personally
speaking, be here and hopefully continue

00:17:56.106 --> 00:17:58.656
to grow is the people that support me.

00:17:58.666 --> 00:18:02.796
So I have, and I used to have,
and I still do, but you know,

00:18:03.466 --> 00:18:05.776
great, um, I would say coaches.

00:18:06.186 --> 00:18:07.556
But not because they were my coach.

00:18:07.596 --> 00:18:11.396
At one point they were my bosses,
uh, during my whole career and

00:18:11.396 --> 00:18:13.106
they used to help me a lot.

00:18:13.726 --> 00:18:16.316
They understand what we go through.

00:18:16.676 --> 00:18:24.526
They can help us giving us advices,
supporting what we do or, you know, how we

00:18:24.896 --> 00:18:27.026
tweak some things that needs to be better.

00:18:27.056 --> 00:18:30.666
And that's for anybody again,
men, women, whoever, but

00:18:31.176 --> 00:18:32.876
having people that support us.

00:18:33.651 --> 00:18:36.851
that you can, you know, just pick up
the phone and say, Hey, I need help

00:18:36.901 --> 00:18:38.461
because this, this, this is happening.

00:18:38.851 --> 00:18:41.701
Doesn't matter if you still
work with this person or not.

00:18:41.841 --> 00:18:43.841
That's what really makes a difference.

00:18:44.191 --> 00:18:48.401
So having a mentor, having someone
that helps us makes the difference

00:18:48.411 --> 00:18:51.741
whenever you're trying to jump
in your career and take some

00:18:51.741 --> 00:18:53.401
different or difficult decisions.

00:18:54.691 --> 00:18:57.861
.
Victoria: I think that's coaching
and mentoring and having the network

00:18:57.991 --> 00:19:02.381
to support you is so critical,
uh, for everyone, um, to be

00:19:02.511 --> 00:19:04.901
really be able to thrive and grow.

00:19:04.931 --> 00:19:05.501
Yes.

00:19:05.811 --> 00:19:06.771
Juliana: It feels safe, right?

00:19:06.781 --> 00:19:09.981
To know, like, I, I know that I
can count with these or that person

00:19:10.411 --> 00:19:12.791
and, and, and because it, this.

00:19:13.171 --> 00:19:17.231
These people will keep helping you
to growing, to keep growing in the

00:19:17.231 --> 00:19:19.681
industry, or whatever your goal is.

00:19:19.741 --> 00:19:22.551
Maybe your goal is not, is to
be where you want and that's it.

00:19:22.561 --> 00:19:24.291
Maybe my goal is to keep traveling.

00:19:24.291 --> 00:19:28.381
Maybe my goal is to be where I am, but
you need people to support you and you

00:19:28.381 --> 00:19:29.861
feel comfortable to discuss about it.

00:19:31.538 --> 00:19:34.178
Victoria: Next up on creating
a culture of success.

00:19:34.568 --> 00:19:40.478
Is identifying, recognizing and
enabling transferable skills.

00:19:40.808 --> 00:19:46.808
It is rare that somebody shows up
that has exactly what you think

00:19:46.808 --> 00:19:49.388
they need, or perhaps exactly.

00:19:49.778 --> 00:19:54.518
Um, the experience that looks
and feels and is shaped like you

00:19:54.518 --> 00:19:58.118
want that person's experience and
their expertise, et cetera, to be.

00:19:58.418 --> 00:20:04.238
So, um, my next guests in this
little clip is Jen McIntyre and

00:20:04.238 --> 00:20:06.908
Kelly Gilroy from Univar solutions.

00:20:07.268 --> 00:20:10.898
And they were on episode
68 of The Chemical Show.

00:20:11.528 --> 00:20:16.268
Um, and the episode is entitled
on Creating a Unique Culture.

00:20:16.988 --> 00:20:20.768
Digital Transformation and
Sustainability in the Chemical Industry.

00:20:21.098 --> 00:20:25.448
And what I think is really a great
about these two ladies is they both

00:20:25.478 --> 00:20:28.178
had tremendously successful careers.

00:20:28.808 --> 00:20:35.618
And a big part of it is embracing
and identifying transferable skills.

00:20:36.248 --> 00:20:39.938
And not being afraid to
go after a different role.

00:20:39.968 --> 00:20:42.888
So Jen and Kelly, we'll
both talk about that.

00:20:42.918 --> 00:20:45.048
I'm not going to steal their thunder.

00:20:45.228 --> 00:20:45.798
Here we go.

00:20:48.970 --> 00:20:50.300
Very different routes.

00:20:50.320 --> 00:20:54.140
Um, Jen started early and I would
say I'm, I was a late bloomer.

00:20:54.750 --> 00:21:02.600
So, uh, I actually studied accounting
in college, and I'm a CPA and was

00:21:02.600 --> 00:21:05.440
just studying accounting because
I was a school that was good at

00:21:05.440 --> 00:21:09.320
accounting and the practical side
of me said I'll always have a job.

00:21:09.460 --> 00:21:17.270
So I, I started actually at JPMorgan
Chase and and my pattern in life.

00:21:18.275 --> 00:21:21.565
was starting finance and end
up over on the business side.

00:21:21.575 --> 00:21:22.745
So I went to banking school.

00:21:22.745 --> 00:21:25.265
I ended up working for a
customer, same thing started in

00:21:25.285 --> 00:21:27.475
finance, went over to the line.

00:21:27.475 --> 00:21:30.945
And that's why I love chemicals
because in chemicals, I went

00:21:31.025 --> 00:21:32.465
right to the business side.

00:21:32.995 --> 00:21:39.915
And, I started at, it was actually
Nalco Chemical company, um, which is

00:21:39.915 --> 00:21:44.775
now Ecolab and they were going through
a merger and needed someone in Chicago.

00:21:44.805 --> 00:21:51.375
So not only did I get to learn, uh,
chemistry, but I also actually have my

00:21:51.385 --> 00:21:55.265
first full time sales job where, you know,
when, when you're in banking, I think

00:21:55.265 --> 00:21:57.545
we call ourselves relationship managers.

00:21:57.545 --> 00:21:57.805
Right.

00:21:57.835 --> 00:21:58.695
And, uh, so.

00:21:59.095 --> 00:22:04.345
You know, really what I, I had skills in
was solving complex problems, negotiating

00:22:04.345 --> 00:22:07.525
with lots of different, uh, stakeholders.

00:22:07.555 --> 00:22:11.025
And, you know, in banking, I
just always wanted to be where

00:22:11.035 --> 00:22:14.525
we were making something, uh,
and, and chemicals did that.

00:22:14.555 --> 00:22:17.525
And there's a lot of innovation here
and there's a lot of connectivity.

00:22:18.125 --> 00:22:18.785
That's awesome.

00:22:19.275 --> 00:22:23.245
And that's, it's interesting that you
started in banking because I don't

00:22:23.255 --> 00:22:27.085
think of people making the leap from.

00:22:28.190 --> 00:22:32.410
Banking and finance in that world
into the chemical industry, right?

00:22:32.410 --> 00:22:37.310
Kind of a, a bit of a hands off kind of
clean industry into a hands on industry.

00:22:37.310 --> 00:22:38.310
So that is a big leap.

00:22:38.850 --> 00:22:39.160
Kelly: Yes.

00:22:39.450 --> 00:22:42.760
And it's, it's been a lot of fun,
but a lot of the same skills.

00:22:42.820 --> 00:22:45.150
I, I like to be on the customer side.

00:22:45.170 --> 00:22:48.490
So I learned, I love, I love
the language of finance.

00:22:48.590 --> 00:22:52.460
Um, so I can really help our customers
know how they're going to make money.

00:22:53.210 --> 00:22:54.650
Same thing on the supply side.

00:22:54.650 --> 00:22:57.380
So I look at accounting as a language.

00:22:57.805 --> 00:23:01.045
That connects us all and you know,
as I move into sustainability,

00:23:01.625 --> 00:23:05.675
you know, we, we need to find ways
where we can grow sustainably.

00:23:05.695 --> 00:23:09.885
So we've got to make money, but often
that comes with an investment too.

00:23:09.925 --> 00:23:10.695
Victoria: And I think you're right.

00:23:10.705 --> 00:23:13.455
I mean, there has to be a case
for action in a business case.

00:23:13.465 --> 00:23:16.065
People aren't going to do,
they're not going to make change.

00:23:16.065 --> 00:23:17.025
You're not going to buy a product.

00:23:17.025 --> 00:23:20.375
They're not going to take on a new
initiative just because it's fun.

00:23:20.845 --> 00:23:24.665
It's got to make business
sense, financial sense.

00:23:25.095 --> 00:23:28.035
To yourself, to your customers,
to your suppliers, et cetera.

00:23:28.115 --> 00:23:29.585
So see that connection.

00:23:30.765 --> 00:23:33.865
Jen, you've spent,  a big part
of your career in supply chain.

00:23:34.555 --> 00:23:35.445
You've talked about that.

00:23:35.445 --> 00:23:39.525
And yet today you lead People
and Culture for Univar.

00:23:39.845 --> 00:23:40.735
Was that a stretch?

00:23:40.735 --> 00:23:41.135
I mean, cause it.

00:23:41.595 --> 00:23:45.025
It feels like a stretch and then
again, not maybe so how about for

00:23:45.025 --> 00:23:46.335
you, what's your perspective on that?

00:23:46.935 --> 00:23:48.025
Jen: It's a great question.

00:23:48.035 --> 00:23:49.845
And I, I actually get asked it a lot.

00:23:50.495 --> 00:23:55.745
Um, and I, I think it's really
important that people recognize how,

00:23:56.005 --> 00:24:02.085
how highly transferable skills are,
I think that sometimes, , we think

00:24:02.595 --> 00:24:04.625
that, , we want to stay in our lane.

00:24:05.095 --> 00:24:09.155
When in fact, the things that
you're really good at in transfer

00:24:09.155 --> 00:24:12.655
over and for me, um, process.

00:24:13.110 --> 00:24:13.400
Right.

00:24:13.400 --> 00:24:18.020
And so, you know, everything has
a process, and data, , there's

00:24:18.020 --> 00:24:19.130
data behind everything.

00:24:19.130 --> 00:24:23.140
And so if you can bring process and data,
which was something that obviously I would

00:24:23.140 --> 00:24:27.640
have brought through operations and supply
chain, but bring that over, to our human

00:24:27.640 --> 00:24:30.440
capital,  it adds a lot of value, right?

00:24:30.440 --> 00:24:35.350
, so I think that that's, um,
very transferable to me.

00:24:35.670 --> 00:24:39.110
One of the things that I've loved
about being at Univar Szolutions

00:24:39.200 --> 00:24:44.610
is that It's a company where
you have a lot of opportunity.

00:24:45.120 --> 00:24:49.970
Um, I have spent a lot of my
time at Univar Solutions on

00:24:49.980 --> 00:24:51.290
people centered solutions.

00:24:52.020 --> 00:24:56.720
And so, you know, it, and particularly
when we did the integration, focusing on

00:24:56.720 --> 00:25:01.230
culture, um, was something that was so
important to take the culture of Univar

00:25:01.240 --> 00:25:03.130
and the culture of Nexeo Solutions.

00:25:03.590 --> 00:25:07.450
And, you know, how do we come together
to create our own unique culture

00:25:07.510 --> 00:25:09.190
versus, you know, one or the other.

00:25:09.995 --> 00:25:13.735
And so, you know, it's almost like,
I mean, what I've said to people is.

00:25:14.560 --> 00:25:20.450
Um, it wasn't my aspiration to, to
be a chief human resources officer.

00:25:20.850 --> 00:25:25.160
Um, but in a way I was interviewing for
it for my entire career, you know, because

00:25:25.160 --> 00:25:27.320
it's always been so central to who I am.

00:25:28.427 --> 00:25:32.617
Victoria: Next up is the
importance of empathy in

00:25:32.617 --> 00:25:34.787
creating your culture of success.

00:25:35.047 --> 00:25:39.877
And this is empathy in innovation
and empathy and innovation.

00:25:40.297 --> 00:25:44.967
Rashda Khan of Barentz talks to us
about the role of empathy in innovation

00:25:45.247 --> 00:25:51.022
and it's empathy and being empathetic
to your customer, to your employees,

00:25:51.062 --> 00:25:57.952
and to your end customer in creating
this culture of collaboration, empathy,

00:25:58.062 --> 00:26:03.862
and opportunity within your team
and your broader stakeholder set.

00:26:03.862 --> 00:26:04.852
So here's Rashda..

00:26:05.012 --> 00:26:09.922
She was featured on episode 96 of
The Chemical Show, Increasing Demand

00:26:10.292 --> 00:26:12.012
of Biotechnology and Cleaning.

00:26:12.557 --> 00:26:12.827
Here we go.

00:26:14.547 --> 00:26:15.517
Yeah, absolutely.

00:26:15.837 --> 00:26:18.147
Um, so let's talk about
innovation a little bit.

00:26:18.157 --> 00:26:20.687
So you're, that's your focus
and it seems like it's been your

00:26:20.687 --> 00:26:22.107
focus for quite a long time.

00:26:22.907 --> 00:26:27.537
What does the innovation
process look like at Barentz?

00:26:27.557 --> 00:26:28.487
Where does it start?

00:26:28.487 --> 00:26:29.207
Where does it end?

00:26:29.217 --> 00:26:31.797
How do you, how do you
progress through that process?

00:26:32.977 --> 00:26:35.067
Rashda: Yeah, to me,
innovation is everywhere.

00:26:35.127 --> 00:26:36.307
It's not just a product.

00:26:36.457 --> 00:26:37.487
It could be a process.

00:26:37.867 --> 00:26:38.477
It's it.

00:26:38.737 --> 00:26:39.747
It's everywhere, right?

00:26:39.747 --> 00:26:42.867
So how can we think of new
ways of doing things and

00:26:43.067 --> 00:26:44.987
developing things that add value?

00:26:45.557 --> 00:26:49.277
So at Barentz, there's three
main factors in my mind.

00:26:49.287 --> 00:26:53.227
It's you know, the first one is
technical and ideation expertise.

00:26:53.587 --> 00:26:55.707
The second aspect is a product portfolio.

00:26:55.757 --> 00:26:58.607
And the third aspect is market
insight and intelligence.

00:26:58.617 --> 00:27:01.567
So this is the consumer insights.

00:27:01.962 --> 00:27:02.992
Customer insights.

00:27:03.042 --> 00:27:05.402
I think, you know, innovation in general.

00:27:05.542 --> 00:27:09.212
We we need to have the technical
expertise is the backbone, but we

00:27:09.212 --> 00:27:13.002
need to have empathy for the consumer
empathy for the customer empathy with

00:27:13.022 --> 00:27:16.102
our team members along with curiosity.

00:27:16.102 --> 00:27:18.892
So those are the three things curiosity.

00:27:19.332 --> 00:27:23.792
Um, to ideate to look for new
solutions to be innovative.

00:27:25.177 --> 00:27:25.907
Victoria: That's really good.

00:27:25.927 --> 00:27:30.207
And I, and empathy, that's actually,
that's a really interesting take

00:27:30.207 --> 00:27:31.287
on it, but I think you're right.

00:27:31.287 --> 00:27:36.657
We have to be, um, empathetic to
our customers, um, and our consumers

00:27:36.657 --> 00:27:39.687
to be able to meet their needs
and into the team as well, right.

00:27:39.687 --> 00:27:41.417
As, as you go through this process.

00:27:41.457 --> 00:27:44.477
Rashda: Empathy is really understanding
the other person's struggle.

00:27:44.847 --> 00:27:47.697
So it could be a win win situation, right?

00:27:47.827 --> 00:27:50.637
What is the struggle that they're
trying to trying to solve?

00:27:50.907 --> 00:27:54.897
Victoria: Tying into this, the
next factor in building a culture

00:27:54.897 --> 00:27:56.967
of success is collaboration.

00:27:57.417 --> 00:28:02.517
Here, we've got Jaycie Bradshaw of Palmer
Holland talking about attracting and

00:28:02.517 --> 00:28:05.067
retaining talent in the chemical industry.

00:28:05.577 --> 00:28:07.947
And according to Jaycie and
probably according to a lot of

00:28:07.947 --> 00:28:09.687
people, collaboration is key.

00:28:10.377 --> 00:28:13.977
Jaycie was featured on episode
93 of The Chemical show.

00:28:14.307 --> 00:28:17.247
Creating a Robust employee
Value proposition.

00:28:17.907 --> 00:28:21.927
So when, as you guys look to recruit,
younger employees, I'll say recent

00:28:21.927 --> 00:28:24.727
college grads, maybe not directly from
college, but certainly like in the

00:28:24.727 --> 00:28:29.277
first five to 10 years, uh, millennials
and  gen Z, I guess we're getting

00:28:29.277 --> 00:28:33.417
into, um, What are they looking for?

00:28:33.517 --> 00:28:34.547
What are their priorities?

00:28:34.637 --> 00:28:39.767
I think this is sometimes a mystery,
like, and we all have an opinion on it.

00:28:40.107 --> 00:28:43.667
Um, but what are they really looking
for in companies that they're going to?

00:28:45.227 --> 00:28:49.747
Jaycie: So, you know, I, I touched on that
collaboration and just the notion that,

00:28:49.747 --> 00:28:53.187
you know, what does it mean to collaborate
and be connected with each other?

00:28:53.287 --> 00:28:57.957
Continuing to  expand the boundaries of
what partnership means both internally

00:28:57.957 --> 00:29:03.387
and externally in every form, you know,
um, employees are looking for ways that

00:29:03.387 --> 00:29:08.067
they can connect and find camaraderie
in each other, whether remote or in

00:29:08.067 --> 00:29:13.387
person, employees are looking for ways
in which they can feel and see the value

00:29:13.387 --> 00:29:17.887
that they're bringing and say, Hey,
the work that I'm doing today matters.

00:29:18.332 --> 00:29:22.992
And focusing on how we can continue to
provide engagement opportunities or ways,

00:29:23.162 --> 00:29:30.112
ways in which they can feel invested in
a part of Palmer Holland is definitely

00:29:30.112 --> 00:29:32.582
something that I think that they're after.

00:29:32.882 --> 00:29:37.192
And and not stopping there and
saying hey yeah I really love

00:29:37.202 --> 00:29:38.502
being a part of Palmer Holland and.

00:29:39.217 --> 00:29:42.857
My needs are being met, but what
is Palmer Holland doing for others?

00:29:42.887 --> 00:29:45.287
And, you know, how are they giving back?

00:29:45.307 --> 00:29:48.567
How are we being better
strategic partners to some of

00:29:48.577 --> 00:29:50.647
our principals and our customers?

00:29:50.647 --> 00:29:54.957
And, you know, what are the ways in
which we are affecting our community?

00:29:54.967 --> 00:29:58.447
And, you know, positively, I
think they're, they're after that.

00:29:58.487 --> 00:30:01.957
They want to see that and they
want to see, you know, not just

00:30:01.957 --> 00:30:04.147
lip service, but they want to see.

00:30:04.462 --> 00:30:06.632
Um, an organization that's doing it.

00:30:06.642 --> 00:30:08.682
That's acting acting on that.

00:30:08.712 --> 00:30:14.632
Last week we had a Palmer Holland day
of service where our workforce either in

00:30:14.632 --> 00:30:19.162
person or remote was given opportunities
to give back to the community.

00:30:19.432 --> 00:30:24.102
We had some organized, a food bank
organization, Laura's home, and it

00:30:24.102 --> 00:30:29.792
really gave employees an opportunity to
unplug maybe from the day to day, um,

00:30:29.872 --> 00:30:34.022
responsibilities that they always, you
know, do, um, and say, Hey, I'm going

00:30:34.022 --> 00:30:37.822
to just take a moment with my colleagues
and give back while we're doing it.

00:30:37.822 --> 00:30:41.312
And I think that's important
because, , it's all a blend, but,

00:30:41.322 --> 00:30:43.602
people are really looking for.

00:30:43.922 --> 00:30:45.952
an organization where
they can have it all.

00:30:48.572 --> 00:30:53.552
Victoria: Our final highlight and final
message on building a culture of success

00:30:53.882 --> 00:30:56.522
comes from Sarah Waller of AdvanSix.

00:30:57.002 --> 00:31:02.192
Sarah was featured on episode 75
of The Chemical Show in, in talking

00:31:02.222 --> 00:31:04.232
about business transformation.

00:31:04.262 --> 00:31:09.062
We also discussed the critical skills
that people across the company.

00:31:09.092 --> 00:31:13.652
I need to develop, to create
customer transformation and a

00:31:13.652 --> 00:31:17.372
culture of success in Sarah's
point was about customer alignment.

00:31:17.612 --> 00:31:22.472
And that recognizing that every
role across the company is

00:31:22.472 --> 00:31:24.302
customer facing in its own way.

00:31:24.662 --> 00:31:29.192
And that we can create opportunities
to harness that and to bring the team

00:31:29.252 --> 00:31:31.952
into alignment to create that culture.

00:31:32.042 --> 00:31:32.942
So here's Sarah.

00:31:35.447 --> 00:31:40.067
Sarah, since you've been in your role
have really been leading and driving

00:31:40.067 --> 00:31:45.107
transformation or just been part of, I
guess, Advansix transformation journey.

00:31:45.967 --> 00:31:49.347
And you have a lot of people working for
you, both from a business perspective

00:31:49.347 --> 00:31:50.947
and a manufacturing perspective.

00:31:52.067 --> 00:31:54.707
When you think about that
transformation and the people that

00:31:54.707 --> 00:31:58.157
are involved in it, what are the
critical skills for the future?

00:31:58.427 --> 00:31:59.617
Sarah: It is a big transformation.

00:31:59.647 --> 00:32:03.377
The privilege of leading a very talented
team, sales, marketing, manufacturing,

00:32:03.907 --> 00:32:05.747
customer experience, R and D.

00:32:05.797 --> 00:32:09.677
And we are at a pivot, a pivot point, as
we talked about in our evolution, right?

00:32:09.677 --> 00:32:13.327
Moving from   a company that  has this
very rich history in manufacturing.

00:32:13.597 --> 00:32:16.947
To truly understanding our customers
in a way that we can help them grow.

00:32:17.657 --> 00:32:20.747
For me, you know, there's
a lot of critical skills to

00:32:20.747 --> 00:32:22.077
lead this type of change.

00:32:22.117 --> 00:32:25.537
Highlighting a couple customer
focus planning and alignment and

00:32:25.537 --> 00:32:29.707
the ability to really do that and
leadership for the post COVID era.

00:32:29.757 --> 00:32:30.097
Right.

00:32:30.247 --> 00:32:34.967
So you think about customer focus in
a company that has a lot of history

00:32:34.967 --> 00:32:36.587
in manufacturing, this means that.

00:32:37.022 --> 00:32:40.452
Everyone in this organization has to
have a picture where we're headed and

00:32:40.452 --> 00:32:42.522
how we serve our customers, right?

00:32:42.522 --> 00:32:45.012
So, you know, we all impact our customers.

00:32:45.042 --> 00:32:50.232
We're all in some way, shape or
form customer serving, right?

00:32:50.272 --> 00:32:52.872
And it's not always
that internal customer.

00:32:52.872 --> 00:32:54.892
There's a big customer
at the end here, right?

00:32:54.892 --> 00:32:59.042
And that's something that there's an
opportunity to coach and mentor our

00:32:59.042 --> 00:33:02.192
teams to make sure they understand
that the decisions they're making

00:33:02.192 --> 00:33:03.902
make a difference for our customers.

00:33:04.137 --> 00:33:04.337
Yeah.

00:33:04.907 --> 00:33:07.197
We talked a little bit about
digitization and, you know,

00:33:07.347 --> 00:33:11.027
positioning and all that stuff earlier
to planning and aligning piece.

00:33:11.027 --> 00:33:16.097
I mean, I think that this is really
around, um, strategy and communications

00:33:16.097 --> 00:33:21.347
and the ability to make decisions
quickly to pivot directions, you know,

00:33:21.737 --> 00:33:25.107
make a decision, fail fast, move on,
move at the pace of the industry.

00:33:25.497 --> 00:33:26.987
And I think also.

00:33:27.402 --> 00:33:32.402
You know, as, as we're kind of getting
into this era, um, we've typically in

00:33:32.402 --> 00:33:33.652
the industry, it was what I've seen.

00:33:33.652 --> 00:33:38.382
We've thought about leaders as
either strategists to transform

00:33:38.392 --> 00:33:40.112
or operators to execute.

00:33:40.182 --> 00:33:44.152
And I think now you need both of those.

00:33:44.212 --> 00:33:48.382
Um, that ratio could change depending
on what you need in business to

00:33:48.402 --> 00:33:50.702
business and time to time, but
you know, those are important.

00:33:52.196 --> 00:33:52.976
Victoria: All right folks.

00:33:53.006 --> 00:33:53.906
And that's a wrap.

00:33:54.266 --> 00:33:58.136
We started out this episode,
talking about the importance of.

00:33:58.676 --> 00:34:04.136
Creating a culture of success for women
and chemicals and bringing more women.

00:34:04.466 --> 00:34:07.406
Into the chemical industry as
part of women's history month.

00:34:07.796 --> 00:34:11.576
However, this also is really
applicable to all of our employees.

00:34:12.146 --> 00:34:17.336
Making them feel, um,
collaborative, empathetic, engaged.

00:34:17.606 --> 00:34:19.106
Starting early.

00:34:19.496 --> 00:34:24.206
Um, in the educational process,
introducing them to chemistry and

00:34:24.206 --> 00:34:25.736
the chemical industry and stem field.

00:34:25.736 --> 00:34:30.656
So a lot of great tips and tidbits here,
um, in this episode of the chemical show.

00:34:31.106 --> 00:34:32.306
I hope that you enjoyed it.

00:34:32.756 --> 00:34:34.346
Please leave me a message.

00:34:34.376 --> 00:34:37.646
In fact, if you did enjoy it, you
could leave a five-star review.

00:34:37.676 --> 00:34:41.426
We always liked those, but also go
ahead and send me a message on LinkedIn.

00:34:41.456 --> 00:34:45.296
I'd love to hear from you in terms
of what stood out for you and

00:34:45.296 --> 00:34:47.126
what would you add to this list?

00:34:47.336 --> 00:34:50.036
When we talk about building
a culture of success.

00:34:50.366 --> 00:34:51.566
What else do we need to add?

00:34:51.596 --> 00:34:54.056
So thanks for listening to
the chemical show today.

00:34:54.056 --> 00:34:56.666
Keep listening, keep
following, keep sharing.

00:34:56.966 --> 00:34:59.246
And we will talk with you again soon.

00:35:02.836 --> 00:35:04.616
We've come to the end of today's podcast.

00:35:05.016 --> 00:35:07.566
We hope you enjoyed your time
with us and want to learn more.

00:35:07.986 --> 00:35:10.266
Simply visit thechemicalshow.

00:35:10.266 --> 00:35:13.016
com for additional information
and helpful resources.

00:35:13.656 --> 00:35:17.646
Join us again next time here on The
Chemical Show with Victoria Meyer.