This Expert Says Almost Every Vacation Rental Manager Is Doing Design All WRONG (With Mark Lumpkin)

In this episode, we're joined by Mark Lumpkin of STR Cribs to talk all things, design, returns, performance of commodity listings vs designed listings, where most property managers fail, winning on Airbnb, how to get more bookings with design and a LOT more. Buckle up.

Enjoy!

⭐️ Links & Show Notes

• Adam Norko
• Conrad O'Connell
• STR Cribs
• Mark Lumpkin 

What is The Art Of Hospitality?

The Art of Hospitality is the podcast for vacation rental professionals who want to think differently about what they're building.

Each week, Conrad O'Connell and Adam Norko dig into the ideas, strategies, and conversations shaping the vacation rental industry — from AI and operations to guest experience and growth.

Less fluff. More depth. Always practical.