Service Evolution

Host Shawn Black was joined by Andy Gailey, who has a heart for helping people create reliability in the facility maintenance community. Andy is the founding director of UPTIME Consultant Ltd, an independent productivity company based in Coventry, West Midlands.

Show Notes

Shownotes:
(0:59) Introducing Andy Gailey of UPTIME
(03:59) From mechanical engineering apprenticeship to UPTIME 
(9:08) What are you reading?
(12:56) Helping Facilities Mitigate Risks
(16:38) Where do Managers Step Into Reliability in FM?
(19:14) UPTIME's strategies and advice
(27:41) Alignment of maintenance and operations
(38:50) Measuring Expenditures
(42:11) Wrap Up


Links:
Shawn Black
Andy Gailey
UPTIME Consultant Ltd


Book Recommendations:
The Plague

Quotes:

"They always used to talk about downtime, downtime, downtime, and I always used to try and turn a conversation around, that we should be accentuating the positive and be talking about the uptime."  (7:48) - Andy Gailey 

"I think if you talk to a lot of people in maintenance reliability, we all fall into it. There's not many people actually set out to become a reliability and a maintenance leader."  (13:01) - Andy Gailey

"You’ve got to make sure that the things that drive your plant and drive your machinery are probably one of the highest and highly critical areas."  (17:55) - Andy Gailey


"So when we look at time,when you've lost time in a production department or a facilities department, it's gone forever. So, what do you do? You have to spend more time... making up for what you miss."  (34:00) - Andy Gailey

cgpconstruction.com


What is Service Evolution?

Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.