5THWAVE - The Business of Coffee and Hospitality

As we take a short break over Christmas and New Year, we’re re-sharing some of our favourite conversations from the past 12 months.

First up, we’re revisiting an inspiring conversation with Elisa Marshall and Benjamin Sormonte, Founders of Maman – the French-inspired boutique café and bakery chain that began in New York and has since expanded across the US and into Canada.

Since its launch in 2014, Maman has experienced phenomenal growth, now boasting nearly 40 locations across New York, Washington, Florida, and Toronto.

In this conversation, Ben and Elisa reveal the secrets behind their rapid success and share how they’ve built such an impressive and beloved brand in under a decade. The couple also discuss the importance of fostering a sense of ownership within their team, ensuring everyone feels like a valued partner on their growth journey.

What is 5THWAVE - The Business of Coffee and Hospitality?

A forward-thinking interview series examining the business of progressive coffee culture.

The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group.

Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee.

The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more.

Tune into the 5THWAVE Playlist on Spotify to listen to all the credits music featured the show: https://open.spotify.com/playlist/45goieo3qIN1xT9hSGnWeI

Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVEPodcast