Today we’re looking at Crescendo AI, a company that hit nearly $100 million in ARR in just 15 months. Crescendo’s approach blends automation with human expertise to create a more responsive, scalable, and cost-effective support platform. We’ll talk about their rapid growth, the shortcomings of current business models in the space, and how they aim to fix them.
What is DecodeFM?
Stories behind innovations and bold moves