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This file was generated by Descript 

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voiceover: A key component of the
modern world economy, the chemical

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industry delivers products and
innovations to enhance everyday life.

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It is also an industry in transformation
where chemical executives and

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workers are delivering growth and
industry changing advancements while

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responding to pressures from investors,
regulators, and public opinion.

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Discover how leading companies
are approaching these challenges

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here on the chemical show.

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Join Victoria Meyer, president
of Progressio Global and

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host of the chemical show.

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As she speaks with executives across the
industry and learns how they are leading

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their companies to grow, transform, and
push industry boundaries on all frontiers.

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Here's your host, Victoria Meyer.

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Victoria: Hi, this is Victoria Meyer.

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Welcome back to The Chemical Show
where Chemicals means Business.

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Today I am speaking with Frank Fisher, who
is the founder and CEO of South Carolina

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Chemical and Fisher Specialty Advising,
and is also the COO of Duralayer LLC.

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If you know Frank, you might have thought
that he was ready for retirement after

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having a really great career at both
Dow and Milliken, but it's obvious

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that he still has a lot of energy and
passion for the chemical industry,

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which we are going to hear about today.

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So.

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Frank, welcome to The Chemical Show.

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Frank: Thank you for having me, Victoria.

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Looking forward to the conversation.

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Victoria: Absolutely.

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Really great to have you here.

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So you started your career as
a chemist with a PhD at that.

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And then moved into business
and procurement roles and

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really never looked back.

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So maybe tell us a little bit
about that shift in your career.

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Even what sparked your interest in
chemicals and then led to that shift.

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Frank: It was a very
non traditional route.

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And so I'll back all the
way up to the beginning.

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The high school I went to, not
a lot of people went to college.

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I did not intend on going to college.

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This was kind of a machine shop town.

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My mother and father didn't go to college.

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My father expected me to take over the
small family business, and that was that.

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Um, I was walking down the hallway,
the guidance counselor came up and

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grabbed me my junior year and asked
me where I was going to college.

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I said, I never really thought about it.

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He goes, uh, your marks are so high, you
can get a scholarship almost anywhere.

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Why don't you consider that?

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So I went in his office
and we talked about it.

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And then I said, well, I was the senior
class president the next year, very

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outgoing debate squad, that kind of thing.

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So why don't I become a lawyer?

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That sounds like fun.

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So I took my scholarship, head
off to Grand Valley State,

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started taking elective classes.

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You have to take a science elective.

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So I happened to take chemistry.

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Didn't do particularly well,
which was kind of a challenge.

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So the next thing you know,
I'm taking organic chemistry.

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Again, not doing particularly well.

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Next thing you know,
I'm a chemistry major.

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And I'm seeing it kind of as a challenge
more than a love for chemistry.

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So, now I'm graduating from a small
state school with a degree in chemistry.

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Now what do you do?

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Well, my undergraduate advisor said,
Why don't you consider going to

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graduate school and figuring it out?

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Oh, and by the way, they'll pay you to go.

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Next thing you know, I'm off to
Duke University studying organic

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chemistry while there, then I kind
of had the, um, matrix scene, scenes

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of the movie matrix, where all of a
sudden everything made sense to Neo

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and that all the dots all lined up
and chemistry became fairly simple.

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I very much understood it and got into
chemistry kind of in a strange way.

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Victoria: Yeah.

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alright.

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I'm' just going to interject
because people have heard

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me tell this story before.

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I am a chemical engineering major and
organic chemistry almost killed me.

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So at no point in time did anything
about organic chemistry line up.

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The other pieces, sure,
but organic, no way.

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Of course, which is ironic working
in the chemical industry then

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for the entirety of my career.

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But as I often like to tell people,
like I'm an engineer, I like the blocks

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and the processes and putting it all
together, I don't necessarily need the

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molecules, but you, it sounds like.

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love and understood those molecules.

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Frank: I understood the molecules when
I got into quantum stereochemistry,

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and it made sense at the molecular
level why a Diels Alder reaction would

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be performed and why it would work.

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I'm going, oh, now it makes sense to me.

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Okay, so.

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Now we'll slide into the business world.

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My degree at Duke was
physical organic chemistry.

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So kinetics and thermodynamics
went to work for Dow chemical.

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I was from Michigan, went back
to the mothership of Dow Midland,

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worked in the thermodynamics lab.

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So in that position, you're between
the beaker chemist who's invented

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something and the chemical engineer,
like yourself, who's designed the plant.

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So we're going to do everything
you need from process safety

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to keep things from blowing up.

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However, I still kind of had
that leadership outgoing nature.

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And so through very quick evolution Dow
Chemical was doing a lot of contract

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manufacturing only through acquisitions.

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So they bought companies that
were doing contract manufacturing.

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Some of the chemistry
was a little challenging.

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So the next thing you know, I'm
supporting contract manufacturing.

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That led to technology transfer at
contract manufacturing that eventually

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led to negotiating contract manufacturing
that led to being the global work

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process leader at Dow for contract
manufacturing, which eventually led to

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category leader at Dow for all of their
contract manufacturing procurement.

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So what started as a bench chemist for
a little while doing analytical work

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eventually led to the giant global
strategies around outside manufacturing.

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And I was much more comfortable
in that space than in the lab.

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Victoria: Got it.

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Makes sense.

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So now today , you've got 35 years
, of experience in the industry,

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obviously doing a lot of things.

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And of course, working for companies
like Dow and Milliken you get to see.

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Great countries.

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You get to work around the world and
get a wide variety of experience.

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You've now opted to take this and
apply it to South Carolina Chemical.

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So tell us a little bit about that.

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Frank: Okay, so South Carolina Chemical
was born out of my consulting business.

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So when I retired from Millikan,
I lasted roughly one month.

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And my wife said, uh, yeah, you're going
to go back to work and do something

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because You cannot walk up to me
one more time and say, you're bored.

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So I immediately started consulting,
which was fairly easy because I'd been

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consulting for years in these jobs.

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From out of the consulting, there were
some needs of, can you find chemicals?

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Can you source chemicals?

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sOme of my companies I
worked with overseas, can you

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help me sell my chemicals?

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Can

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Victoria: Yeah.

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So leaning in really to a lot
of your corporate experience

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doing some of those same things.

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Frank: Exactly.

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So interestingly, I've never thrown
away a business card my entire career.

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I have thousands of business cards.

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I've kept contacts with everybody and try
to maintain really positive relationships.

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So what South Carolina
chemical is we find things.

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So when people need oddball
materials, I get a phone call.

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There's a force majeure.

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I get a phone call that's led
to new product development.

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Frank, can you get, so I do
sourcing, uh, for companies that

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have smaller sourcing organizations.

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And from the consulting to the South
Carolina Chemical, we very quickly

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figured out how to import, how to manage.

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So the companies will just say, can
you just take care of it for me?

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we started bringing that in.

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As I started working with more
companies, there's still a lot of

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manufacturer in this world that
we, I call them undiscovered.

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They've only sold within
their own country.

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They'd never had a distributor but they're
solid and I know them and I visited

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them, they're perfectly comfortable
saying, Hey, can you rep my stuff?

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So we aren't two years old and
we've been kind of astonished

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at the growth that we've had.

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Victoria: Yeah.

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So sourcing and distribution and beyond,
I guess is, is contract manufacturing

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part of your value proposition today?

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Frank: Absolutely.

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I work with various companies.

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I need to have this made, right?

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I've got a long Rolodex of.

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Where we can do things.

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I also have contract manufacturers that
will say, why can't I get business?

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And so we'll work with them
on what's their messaging and

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they're not very discoverable.

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So I do a lot of contract manufacturing,
a lot of supply chain design.

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So the supply chain design is how do you
compete and win kind of on a global stage?

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You really have to think in terms
of, you know, total cost of goods at

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the location, strategic advantages.

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Um, and there's a lot of things
that go into that full design.

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So it all comes full circle.

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We tend to say yes to everything.

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I've got a strong team and took on a
partner for my consulting business.

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And so, yeah,

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Victoria: That's very cool.

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So, you know, one of the things we,
we talked about, I guess, before

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the podcast here is just some of the
opportunities and challenges that the

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chemical industry is facing today.

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What do you see from where you sit?

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Frank: Well, the opportunities are largely
around sustainability recycle, renewable.

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Now, the opportunities
have a longer time horizon.

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It's not going to happen overnight.

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Mathematically, it can't happen overnight.

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It's just the world's not ready.

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The costs aren't ready, but that's
where the opportunities are.

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And there's always opportunities
for, for better and more clever.

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Right.

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There's always a better reaction.

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There's always a product
that's got something, I wish

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I would have thought of that.

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And there's some neat things that come
out every year from creative companies.

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So the opportunities still kind of exist.

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Okay.

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The challenges I see it is world
of business works best when you

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have very stable business rules.

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I can work in this sandbox.

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I can manage this because I
know what's going to happen.

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Yeah.

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If you get dramatic overnight changes

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and some of the more dramatic ones that
came in the tariff 301 overnight, 25

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percent duties on imported chemicals.

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Victoria: Yeah.

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That's significant

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Frank: Wow.

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That, that was huge.

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That was, that was an overnight.

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That was a game changer
and immediate rules.

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Victoria: Yeah.

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Frank: It can still happen.

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I mean, just this recently, the
administration doubled the tariffs on

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electric vehicles coming in overnight.

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So the challenges are trying
to build a business where

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the rules can change on you.

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And there's some watch outs.

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I think the U S market needs to
learn from the old biodiesel days.

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To support biodiesel and become energy
independent to some extent, the U.

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S.

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government was subsidizing biodiesel
to the tune of a dollar a gallon.

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Victoria: Yeah.

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Frank: A dollar a gallon subsidy,
you could do a lot of biodiesel.

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And there were a lot of biodiesel
plants popping up across the U.

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S.

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Next administration came in.

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Yeah, we don't want to
give them that dollar.

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Overnight, they went
bankrupt and disappeared.

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If you're building a business
case on something that's not

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fundamental to earth, fire, and water

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Victoria: Hmm.

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Frank: And a true customer,
there's some risk.

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So that's one of the challenges I see.

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Victoria: Yeah.

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Well,

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and I know certainly a lot of,
uh, companies when we think about,

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Sustainability technologies and
investments that support greenhouse

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gas reduction, carbon capture, for
instance, would be a great one.

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You know, a lot of it.

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And I talked to companies that are
like, well, what does the IRA mean?

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And what are the tax
advantages that come in?

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And I'm, I'm with you on the fact
that to a certain degree, there has

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to still be business fundamentals,
because if your only business

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fundamental is a tax incentive.

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Well, then you need to be able to turn
it on and turn it off pretty quickly.

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And so it's hard to make a
significant investment when the

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tax advantage maybe even goes away
before you can even start up, right?

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Cause let's be honest.

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Some of these big investments take three,
four, five, 10 years to start up, they are

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not insignificant, , and it's certainly
a challenge, but it's also somehow

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striking this balance across the globe
because obviously there's a lot of, um,

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uh, different behaviors and different
rules that are taking place depending

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on what region you're working in.

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So, so maybe let's talk
about that a little bit.

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So you've talked about the
importance of global competitiveness.

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And, and really we're.

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In many ways, we're in a global market.

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I would argue that that global markets
are shifting a bit and we can get

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to that a little bit, but how does
a company really know that it's

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competitive in a global marketplace?

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What's important about that?

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Frank: The, that's a very good question.

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, and we get asked that a lot, right?

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You know, because companies
only know what they know.

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They only know what they've
been exposed to, especially

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small and mid sized companies.

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They can sometimes use consultants
for various things, but I

00:14:00.408 --> 00:14:01.738
call it looking in the mirror.

00:14:02.188 --> 00:14:05.758
And we'll be talking about this
conference coming up in Savannah at

00:14:05.768 --> 00:14:09.268
chemicals, America for a company to
look in the mirror, you have to sit

00:14:09.268 --> 00:14:10.688
there and say, what am I good at?

00:14:11.428 --> 00:14:11.678
Right?

00:14:11.678 --> 00:14:13.778
So, and why does my customer buy from me?

00:14:14.308 --> 00:14:19.808
And it's some companies have a really
hard time Taking that hard look.

00:14:19.888 --> 00:14:21.978
So give an example and kind
of walk you through it.

00:14:22.348 --> 00:14:25.538
So you have a customer
who's buying a product.

00:14:26.038 --> 00:14:28.188
Are you the only one that
can supply that product?

00:14:28.188 --> 00:14:28.654
All right.

00:14:28.654 --> 00:14:34.518
Do you have a patent, some competitive
advantage, some IP, if your patent is

00:14:34.518 --> 00:14:38.678
going to run out, if other people can
do it and that's your bread and butter,

00:14:39.038 --> 00:14:42.118
take a hard look and say, am I winning?

00:14:42.118 --> 00:14:45.318
And can I win because I'm
better on raw material sourcing?

00:14:45.883 --> 00:14:48.323
I'm vertical when others aren't.

00:14:48.923 --> 00:14:52.763
If you have no true competitive
advantage on raw materials, do I have a

00:14:52.763 --> 00:14:54.323
competitive advantage on manufacturing?

00:14:55.118 --> 00:14:56.683
Do have a fully depreciated plant?

00:14:57.033 --> 00:14:58.563
Are my operations better?

00:14:58.763 --> 00:15:00.123
Do I have better labor costs?

00:15:00.353 --> 00:15:04.933
Okay, so now you can say, okay, so
if my raw materials are okay, my

00:15:05.083 --> 00:15:08.643
customer's okay, my manufacturing
is okay, how's my supply chain?

00:15:09.203 --> 00:15:09.583
Okay.

00:15:10.063 --> 00:15:12.763
Am I have a better service model?

00:15:12.883 --> 00:15:14.063
Am I delivering better?

00:15:14.393 --> 00:15:16.313
Am I cost of delivery better?

00:15:16.313 --> 00:15:17.663
Do I have a good location?

00:15:18.333 --> 00:15:23.483
When you, most companies aren't good at
everything, but you better have a strong

00:15:23.483 --> 00:15:25.453
competitive advantage in one thing.

00:15:26.203 --> 00:15:29.763
And one of the things that used
to be, well, I'll still do it.

00:15:29.773 --> 00:15:30.873
And I've trained people to do it.

00:15:31.223 --> 00:15:33.163
When I go to a trade show, you're busy.

00:15:33.698 --> 00:15:38.398
You're meeting with somebody at
a booth and I'll tell the people

00:15:38.398 --> 00:15:42.068
in the booth, I'll say, I want
you to have this conversation.

00:15:42.108 --> 00:15:49.478
When I'm walking away, you say, if
Frank buys this from anybody else in

00:15:49.478 --> 00:15:51.368
the planet, he's making a mistake.

00:15:52.298 --> 00:15:52.508
Victoria: Hmm.

00:15:52.648 --> 00:15:53.948
Frank: Tell me what this is.

00:15:54.868 --> 00:15:59.208
If you can't answer that question,
you've got some problems.

00:16:00.218 --> 00:16:03.098
And some of the answers I get
is we're good at everything.

00:16:03.978 --> 00:16:04.258
No.

00:16:04.858 --> 00:16:08.548
No, nobody's going to everything
or they would have the dominant

00:16:08.548 --> 00:16:09.708
position in everything.

00:16:09.718 --> 00:16:09.958
So

00:16:10.438 --> 00:16:10.878
Victoria: Well,

00:16:10.878 --> 00:16:15.498
and then the other one that's a
very popular answer is people do

00:16:15.498 --> 00:16:18.208
business with us because of the
strength of our relationships.

00:16:18.988 --> 00:16:21.878
Well, everybody has strong relationships.

00:16:21.908 --> 00:16:24.898
You just don't have strong
relationships with everyone.

00:16:25.268 --> 00:16:26.908
And it's beyond that.

00:16:26.998 --> 00:16:28.728
It's not just relationship.

00:16:28.738 --> 00:16:33.438
There's something else going on that
is driving that and you have to really

00:16:33.458 --> 00:16:36.978
uncover it because it's, if it's
just quality of relationship, does

00:16:36.978 --> 00:16:41.288
that mean that when that salesperson
leaves the, the business goes away?

00:16:41.848 --> 00:16:43.478
,
that's pretty scary and that

00:16:43.488 --> 00:16:44.808
happens in some markets.

00:16:45.458 --> 00:16:47.418
Frank: this is a, it is
a relationship business.

00:16:47.698 --> 00:16:51.988
People can really buy into relationships
when the product that they're purchasing

00:16:51.998 --> 00:16:59.393
for use is semi immaterial to the
total cost of the good being sold.

00:16:59.868 --> 00:17:02.308
We can example of agricultural chemicals.

00:17:02.748 --> 00:17:04.238
The money is in the active ingredient.

00:17:04.938 --> 00:17:08.178
You can have a relationship for
their surfactants and the carriers.

00:17:08.798 --> 00:17:10.758
It's a small percentage, right?

00:17:10.798 --> 00:17:11.958
It's still dollars.

00:17:11.958 --> 00:17:13.038
You still want to manage it.

00:17:13.048 --> 00:17:15.758
When you look at the big picture,
all your emphasis on one thing,

00:17:16.303 --> 00:17:18.553
Relationships really make a difference.

00:17:18.753 --> 00:17:23.953
Um, then, you know, We'll, we'll touch
on a little bit more of that coming up.

00:17:23.963 --> 00:17:24.313
So

00:17:24.428 --> 00:17:24.788
Victoria: Yeah.

00:17:24.838 --> 00:17:25.558
That sounds great.

00:17:25.828 --> 00:17:29.758
One of the things we talked about being
globally competitive and certainly we're

00:17:29.848 --> 00:17:33.698
seeing really over the last several
years, and I think everybody thought

00:17:33.698 --> 00:17:37.538
it was going to temper and simmer
down and it hasn't, but we've got some

00:17:37.548 --> 00:17:39.768
significant supply chain challenges.

00:17:40.078 --> 00:17:41.858
from a variety of places, right?

00:17:41.908 --> 00:17:45.378
Russia Ukraine war has
caused some, some challenges.

00:17:45.778 --> 00:17:49.788
Uh, what's going on in the Middle East
has caused some significant challenges

00:17:49.808 --> 00:17:54.768
and even just this relationship between,
I would say the U S and China, but China

00:17:54.768 --> 00:17:56.568
and India, China, and other places, right?

00:17:56.568 --> 00:18:00.258
So we've got both supply chain
geopolitics and other things going on.

00:18:00.558 --> 00:18:00.938
And we're.

00:18:01.098 --> 00:18:06.808
I think we're really seeing a focus on
regional businesses and maybe shifting,

00:18:06.808 --> 00:18:10.848
you know, somebody said, at one point
said, Oh, the supply chains are shifting

00:18:10.848 --> 00:18:14.328
from East West to North South, right?

00:18:14.578 --> 00:18:16.978
And, and maybe that's true.

00:18:16.978 --> 00:18:18.258
Maybe that's not true.

00:18:18.588 --> 00:18:23.758
But do you see that, do you see us
shifting to more of a regional business

00:18:23.778 --> 00:18:26.118
or strengthened regional businesses?

00:18:26.308 --> 00:18:27.148
And why or why not?

00:18:28.423 --> 00:18:31.593
Frank: I see the desire.

00:18:32.303 --> 00:18:36.093
I hear the words I've seen
it at the board level.

00:18:36.523 --> 00:18:38.493
I've seen it added into strategies.

00:18:39.153 --> 00:18:42.523
A few years ago I was at a
conference, largely dictated

00:18:42.543 --> 00:18:44.243
on contract manufacturing.

00:18:44.863 --> 00:18:45.943
And everyone's excited.

00:18:46.113 --> 00:18:52.513
We're going to reshore after COVID,
the exposure of supply chains and the

00:18:52.523 --> 00:18:55.843
dependence on foreign countries, what's
all going to come back in next year, the

00:18:55.843 --> 00:18:58.283
conference, it was much more tempered.

00:18:58.823 --> 00:19:00.213
They expected it to come.

00:19:01.503 --> 00:19:02.843
It didn't fully come.

00:19:02.843 --> 00:19:05.373
The projects they had started
were kind of getting canceled.

00:19:06.023 --> 00:19:07.203
And I'll kind of come to the point.

00:19:07.203 --> 00:19:11.173
If you look at a long term, well,
we'll take a look at the stock market.

00:19:11.728 --> 00:19:17.638
Over the course of forever, it always goes
up, but it always comes, it's up and down.

00:19:18.178 --> 00:19:23.678
So the chemical industry,
globalization, there's a thermodynamic

00:19:24.398 --> 00:19:25.588
point it's going to come back to.

00:19:25.958 --> 00:19:29.468
So I'll use example of the 80s and 90s.

00:19:29.828 --> 00:19:34.968
The, when brick was a strategy,
Brazil, Russia, India, China.

00:19:35.828 --> 00:19:39.728
Brazil never really landed because
they had, you know, some business

00:19:39.778 --> 00:19:41.968
tariffy things and Russia was Russia.

00:19:42.498 --> 00:19:45.598
India had infrastructure, but
China was wide open for business.

00:19:46.518 --> 00:19:50.068
When the Western companies first
went to China, the first ones

00:19:50.068 --> 00:19:52.818
that went, huge cost advantages.

00:19:53.578 --> 00:19:54.078
There were,

00:19:54.568 --> 00:19:54.838
right?

00:19:55.198 --> 00:19:59.658
So you started, rationalizing some
plants, moving things to China.

00:20:00.218 --> 00:20:02.148
Companies that didn't
embrace that strategy.

00:20:03.668 --> 00:20:06.598
were losing out in the market because
they were just cost disadvantaged.

00:20:06.968 --> 00:20:09.988
So like it or not, everybody
started moving that way.

00:20:10.668 --> 00:20:12.678
So this was the push.

00:20:13.488 --> 00:20:18.198
You had purchasing departments that
are being called year over year,

00:20:18.198 --> 00:20:21.208
your goals, five to 10 percent
cost reductions year over year.

00:20:23.818 --> 00:20:28.448
When you had this pull back to
the West, it made perfect sense.

00:20:28.808 --> 00:20:30.118
For the, for a lot of reasons.

00:20:30.118 --> 00:20:30.468
Yeah.

00:20:31.118 --> 00:20:34.058
However, China was
still open for business.

00:20:34.508 --> 00:20:35.948
China is kind of in a recession.

00:20:36.788 --> 00:20:38.528
China really wants to sell.

00:20:38.558 --> 00:20:40.448
They really, really want to manufacture.

00:20:41.018 --> 00:20:46.148
They're trying really hard as best they
can to maintain whatever share they

00:20:46.153 --> 00:20:48.668
can get for that purchasing manager.

00:20:49.178 --> 00:20:53.538
Even though strategically he was
told the board said, go do it.

00:20:54.008 --> 00:20:55.718
When it comes to dollars and cents.

00:20:56.478 --> 00:20:59.178
Can the business afford to near shore?

00:21:00.648 --> 00:21:05.778
Some cases from supply chain that
forcing the reevaluation was brilliant

00:21:05.788 --> 00:21:11.108
and they should have been here all along
for others You're kind of going your

00:21:11.118 --> 00:21:17.038
math's gonna fail people have short
memories Managers and executives have

00:21:17.038 --> 00:21:18.948
short memories at the end of the day.

00:21:18.948 --> 00:21:22.848
They're gonna look at that cost
of doing business and say I

00:21:22.848 --> 00:21:24.198
Need to have more cost downs.

00:21:24.548 --> 00:21:28.723
Are they really going to
stay here some will But

00:21:28.723 --> 00:21:33.173
There's still, a pretty heavy
gravitational pull back to low

00:21:33.183 --> 00:21:36.523
cost countries that have some
high enough quality product.

00:21:37.953 --> 00:21:38.213
Victoria: Yeah.

00:21:38.253 --> 00:21:39.093
It's a real dilemma.

00:21:39.133 --> 00:21:41.723
I mean, I think it's a it's definitely
a dilemma and of course this is

00:21:41.723 --> 00:21:45.113
obviously one of the things that
some of these tax programs are

00:21:45.113 --> 00:21:47.883
supposed to help adjust for, right?

00:21:47.893 --> 00:21:51.203
To encourage more investment
and business in the U S because

00:21:51.203 --> 00:21:53.023
I think There is always a risk.

00:21:53.033 --> 00:21:57.443
I see the risk that when you're
chasing the low cost, uh, region,

00:21:57.483 --> 00:22:01.453
it, It may not be actually healthy
on a long term basis, right?

00:22:01.453 --> 00:22:05.373
So you're chasing today's pennies
and sacrificing tomorrow's future.

00:22:05.383 --> 00:22:08.383
And, and, we've seen that
happen in a lot of industries.

00:22:08.383 --> 00:22:10.713
We've seen it happen in
the chemical industry.

00:22:10.763 --> 00:22:16.233
I think what's going on in
Europe is, um, sad, right?

00:22:16.423 --> 00:22:17.493
I think it's sad.

00:22:17.493 --> 00:22:21.523
I think a lot of this is policy
driven that ends up actually having

00:22:21.523 --> 00:22:25.493
a huge significant impact, not
just on the chemical industry, but

00:22:25.493 --> 00:22:28.663
actually on the people in Europe
because they're losing employment,

00:22:28.703 --> 00:22:30.243
they're losing economics, et cetera.

00:22:30.263 --> 00:22:35.313
So there's a lot of things that go on
and you know, it, it even ties into the

00:22:35.313 --> 00:22:39.003
conversations that we sometimes have
around sustainability and green products

00:22:39.003 --> 00:22:42.723
and, Oh, everybody wants to, want some
more sustainable, greener product.

00:22:42.803 --> 00:22:44.853
Well, sure.

00:22:45.793 --> 00:22:47.593
Until it costs a lot more money.

00:22:47.928 --> 00:22:54.038
Because let's be honest for, for
many products, for much of the world.

00:22:54.778 --> 00:22:56.338
Cheap and cheerful is the way to go.

00:22:56.928 --> 00:22:59.548
, and that's what they can afford
and that's what they see.

00:22:59.578 --> 00:23:05.238
And it may have a pretty green
label on it that denotes sustainable

00:23:05.238 --> 00:23:06.518
or plant based or whatever.

00:23:06.758 --> 00:23:09.938
Well, that's great, but I may
not be able to afford to do that.

00:23:09.988 --> 00:23:14.448
Or I can only afford to do that on
certain products, but not all products.

00:23:14.688 --> 00:23:19.738
So I think this is something that the
chemical industry and its customers.

00:23:20.078 --> 00:23:23.368
If I think about all the consumer
products, companies, big and small,

00:23:23.368 --> 00:23:28.488
whether it be automotive or, dishwashing,
um, I think this is something that

00:23:28.488 --> 00:23:31.138
we're struggling with together.

00:23:31.888 --> 00:23:33.928
Not sure where that resolution comes out.

00:23:33.928 --> 00:23:37.378
Cause we're still driving down some
paths, but it will, it will come to bear.

00:23:38.848 --> 00:23:43.938
So, so let's just talk about, you
know, you've shifted from a big

00:23:43.948 --> 00:23:46.928
global companies into a startup.

00:23:47.488 --> 00:23:53.448
So what has surprised you about
that in terms of leading, leading

00:23:53.448 --> 00:23:57.978
these big enterprises to now
leading a small enterprise?

00:23:59.093 --> 00:24:02.703
Frank: I think what surprised me the
most was when you're your own boss

00:24:02.983 --> 00:24:06.783
and your responsibility for you,
your employees, your contractors.

00:24:07.193 --> 00:24:10.903
I was expecting to have this
huge amount of stress, right?

00:24:10.903 --> 00:24:12.873
This was going to be much more stressful.

00:24:12.913 --> 00:24:17.208
What I found was it was the most
freeing thing I've ever done.

00:24:17.758 --> 00:24:22.288
, I've always been on my
responsibilities, maybe too much.

00:24:22.628 --> 00:24:25.308
Um, but at the big companies,
you'd wake up in the middle of

00:24:25.338 --> 00:24:26.598
night having a pit in your stomach.

00:24:26.638 --> 00:24:31.518
You owe the company this, you have
a deadline, you need to have that.

00:24:31.518 --> 00:24:32.648
You understand the big picture.

00:24:32.648 --> 00:24:33.908
You've got a big negotiation.

00:24:34.208 --> 00:24:39.553
So in the back of your mind,
you always had work, a type of

00:24:39.553 --> 00:24:41.803
work, but it was never your work.

00:24:42.083 --> 00:24:45.183
Even as much as you bought in,
it was always for somebody else.

00:24:45.743 --> 00:24:49.333
When I started my own, it's, we
basically have one general rule

00:24:49.353 --> 00:24:50.313
for anybody who works with me.

00:24:50.333 --> 00:24:50.973
We started every meeting.

00:24:50.983 --> 00:24:51.813
Are we still having fun?

00:24:52.603 --> 00:24:52.723
Victoria: Hmm.

00:24:52.723 --> 00:24:54.203
Frank: If we're not having
fun, we're going to just,

00:24:54.283 --> 00:24:55.203
we're going to shut it down.

00:24:55.553 --> 00:24:58.523
So we choose to do what
we want to do to have fun.

00:24:58.713 --> 00:25:01.253
It is very low stress.

00:25:01.333 --> 00:25:02.513
It is very freeing.

00:25:03.018 --> 00:25:03.948
We laugh a lot.

00:25:03.988 --> 00:25:07.188
We will say yes to work with
people that we want to work with.

00:25:07.698 --> 00:25:11.818
And if we go, I don't think they're,
they fit in our genre, we don't do it.

00:25:12.208 --> 00:25:14.948
So I think that the biggest
difference is just kind of going

00:25:15.348 --> 00:25:17.418
yeah, it's, it's, it's freeing.

00:25:17.448 --> 00:25:18.068
It's kind of fun.

00:25:18.158 --> 00:25:18.718
Victoria: Yeah.

00:25:18.738 --> 00:25:21.778
I will say, I will agree that
point you made about choosing

00:25:21.788 --> 00:25:22.938
who you want to work with.

00:25:23.298 --> 00:25:24.218
It is liberating.

00:25:24.218 --> 00:25:24.258
Yeah.

00:25:24.773 --> 00:25:25.183
Right?

00:25:25.233 --> 00:25:30.993
Like sometimes, I mean, you know, this
and I throw this and sometimes you're

00:25:30.993 --> 00:25:33.463
like, yep, their money isn't good here.

00:25:33.813 --> 00:25:34.983
And you can say that.

00:25:34.983 --> 00:25:35.243
Frank: Exactly.

00:25:35.313 --> 00:25:38.583
Victoria: You have the liberty of saying
that that's not somebody you want to spend

00:25:38.583 --> 00:25:44.593
time with or your business values and
personal values don't meet up very well.

00:25:44.643 --> 00:25:45.123
etc.,

00:25:45.533 --> 00:25:49.083
Final question here, leadership lessons.

00:25:49.493 --> 00:25:52.393
So what characteristics.

00:25:53.468 --> 00:25:58.598
Have driven your success or the
success of leaders around you?

00:25:59.158 --> 00:26:00.258
Frank: It's a little bit different.

00:26:00.258 --> 00:26:00.998
It's kind of personal.

00:26:01.008 --> 00:26:02.418
So everybody has.

00:26:03.603 --> 00:26:04.213
Who they are.

00:26:04.523 --> 00:26:07.213
Um, I've been accused of liking everybody.

00:26:07.213 --> 00:26:11.973
I would literally, we were having a
meeting and you know, a salesman came

00:26:11.973 --> 00:26:16.753
in who, who might've come across a
little terse and annoying and Oh, I

00:26:16.753 --> 00:26:18.603
can't, you know, I can't stand that guy.

00:26:18.613 --> 00:26:19.783
I said, I like him.

00:26:19.863 --> 00:26:23.383
And they said, your, your opinion is no
good here because you like everybody.

00:26:23.763 --> 00:26:28.713
Um, I think the key thing that's
been useful for me and I recommend

00:26:28.713 --> 00:26:31.153
for everybody is empathy.

00:26:31.833 --> 00:26:37.363
No matter who's working, who you're
working with, who you're working for, take

00:26:37.363 --> 00:26:43.253
the time to understand as best you can
why they may be acting the way they're

00:26:43.253 --> 00:26:49.993
acting, why they make the decisions they
make and grant them graces and, you know,

00:26:50.123 --> 00:26:53.813
allow them to just kind of say, okay, I
don't have to agree, but I understand.

00:26:54.373 --> 00:26:59.053
Negotiations critical to understanding
the person sitting across from you

00:26:59.733 --> 00:27:02.733
is not your villain or your opponent.

00:27:02.793 --> 00:27:05.223
They're just trying to get the best
deal they can for their company.

00:27:05.823 --> 00:27:09.553
So the idea of understanding your
people, and then the key thing that

00:27:09.553 --> 00:27:13.043
worked for me, and I've been reasonably
successful as a people manager, I

00:27:13.043 --> 00:27:18.903
believe is the, the, the DNI catchphrase
bring your whole self to work.

00:27:19.363 --> 00:27:22.183
When people come to
work, They bring stuff.

00:27:22.303 --> 00:27:23.713
They've got personal challenges.

00:27:23.713 --> 00:27:30.213
They've got kids problems with boyfriends
or spouses, and you can't look them in the

00:27:30.213 --> 00:27:32.943
eye and say, no, I don't bring that here.

00:27:33.763 --> 00:27:35.293
If you work with them to kind of go.

00:27:35.883 --> 00:27:36.683
I understand.

00:27:36.743 --> 00:27:37.343
I'm listening.

00:27:37.373 --> 00:27:37.903
I believe you.

00:27:37.943 --> 00:27:38.603
I trust you.

00:27:38.633 --> 00:27:39.243
I love you.

00:27:39.723 --> 00:27:40.653
It makes a big difference.

00:27:40.893 --> 00:27:43.043
It makes a huge difference
in that trust factor.

00:27:43.043 --> 00:27:46.163
When you show support for somebody,
when they're down, they'll be

00:27:46.163 --> 00:27:47.263
there the rest of the time.

00:27:47.763 --> 00:27:53.013
So from the management style, um,
I tend to be very personal, tend to

00:27:53.013 --> 00:27:58.823
be involved the, from the diversity
perspective, I have very diverse teams.

00:27:58.903 --> 00:27:59.473
I.

00:28:00.158 --> 00:28:03.438
I have always pride in myself,
not just diversity of ethnicity

00:28:03.438 --> 00:28:05.578
or race or gender; thought.

00:28:06.188 --> 00:28:11.898
So when I had contract manufacturing
that Dow chemical, so I had 15 direct

00:28:11.898 --> 00:28:17.498
reports, seven of them were not
chemistry or chemical engineers, but

00:28:17.498 --> 00:28:21.708
they, what they brought and how they
brought to the services, completely

00:28:21.708 --> 00:28:25.048
different approach, incredibly valuable.

00:28:25.488 --> 00:28:26.668
The team that I have now.

00:28:27.298 --> 00:28:30.918
We are as eclectic a mix as you're
ever going to see, but boy, they

00:28:30.918 --> 00:28:35.878
all understand exactly who they are,
why they're there, and how they fit

00:28:35.878 --> 00:28:37.448
in the cog, and that makes it fun.

00:28:38.128 --> 00:28:38.718
Victoria: That's awesome.

00:28:38.938 --> 00:28:42.528
Frank: I'm a big get diversity
wherever you can, and you're good.

00:28:43.168 --> 00:28:50.043
Um, And I guess if I look for advice
to anybody in their position, how to

00:28:50.053 --> 00:28:55.743
get ahead and future leaders, whatever
job you're given, you have to do

00:28:55.743 --> 00:28:58.103
that job to the best of your ability.

00:28:58.863 --> 00:29:00.863
It's okay to ask a lot of why's.

00:29:01.483 --> 00:29:01.513
Okay.

00:29:01.543 --> 00:29:08.193
Why did this come into my inbox and who's
my, who's the product of my work product?

00:29:08.203 --> 00:29:09.003
Who's my customer?

00:29:09.243 --> 00:29:10.003
Who's taking it?

00:29:10.913 --> 00:29:12.413
So you start your first step.

00:29:12.643 --> 00:29:13.823
Why do I have it?

00:29:14.453 --> 00:29:15.613
Where's it going?

00:29:16.033 --> 00:29:17.303
Then keep asking questions.

00:29:17.893 --> 00:29:19.803
Why did that person have that?

00:29:20.523 --> 00:29:24.073
Eventually you will have a full vision of

00:29:24.893 --> 00:29:29.533
every request for an order
and every customer fulfillment

00:29:29.573 --> 00:29:30.803
and the entire supply chain.

00:29:31.593 --> 00:29:34.763
When you understand where you
fit in the world, it makes a lot

00:29:34.763 --> 00:29:38.963
better and you can impact things
and you can look for other careers.

00:29:39.563 --> 00:29:43.943
If you just put your head down and never
ask why I'm doing what I'm doing, it's

00:29:43.943 --> 00:29:46.223
not very satisfying and it's limiting.

00:29:46.833 --> 00:29:47.163
So.

00:29:47.688 --> 00:29:51.338
Look and ask and occasionally raise

00:29:54.949 --> 00:29:56.729
voiceover: We've come to
the end of today's podcast.

00:29:57.139 --> 00:29:59.689
We hope you enjoyed your time
with us and want to learn more.

00:30:00.098 --> 00:30:02.358
Simply visit TheChemicalShow.

00:30:02.368 --> 00:30:05.118
com for additional information
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00:30:05.808 --> 00:30:09.858
Join us again next time here on The
Chemical Show with Victoria Meyer.

00:30:15.658 --> 00:30:18.818
Frank: your hand and go
from your perspective.

00:30:18.818 --> 00:30:21.558
You think this is great
down here in the trenches?

00:30:22.718 --> 00:30:23.578
It's not going to make it

00:30:23.648 --> 00:30:23.968
Victoria: Yeah,

00:30:25.388 --> 00:30:27.178
Frank: and be loud and kill it early.

00:30:27.248 --> 00:30:27.598
So

00:30:28.618 --> 00:30:28.948
Victoria: It's great.

00:30:29.108 --> 00:30:29.588
Well, great.

00:30:30.068 --> 00:30:30.778
Thank you, Frank.

00:30:30.778 --> 00:30:32.188
This has been a great conversation.

00:30:32.188 --> 00:30:33.068
I've really enjoyed it.

00:30:34.848 --> 00:30:35.258
Frank: thank you.

00:30:35.268 --> 00:30:38.588
Thanks for having me on Victoria
and look to speak to you again soon.

00:30:39.048 --> 00:30:39.608
Victoria: Absolutely.

00:30:39.608 --> 00:30:41.188
And thank you everyone for listening.

00:30:41.198 --> 00:30:43.848
Keep listening, keep following,
keep sharing, and we will

00:30:43.848 --> 00:30:45.718
talk with you again soon.

00:30:49.044 --> 00:30:50.824
voiceover: We've come to
the end of today's podcast.

00:30:51.234 --> 00:30:53.784
We hope you enjoyed your time
with us and want to learn more.

00:30:54.193 --> 00:30:56.453
Simply visit TheChemicalShow.

00:30:56.463 --> 00:30:59.213
com for additional information
and helpful resources.

00:30:59.903 --> 00:31:03.953
Join us again next time here on The
Chemical Show with Victoria Meyer.