Great customer experience is one of the building blocks for success. If you plan for the long term, having a solid customer experience system is a must. Victoria Meyer dives into the subject with the founder of Watermark Consulting, Jon Picoult. Jon looks at the mechanics of customer loyalty and why what you do for them matters. We take an in-depth view of the importance of the customer experience and what you can do to enhance it. Learn more about the ins and outs of business and building a relationship with your customers, and find success.Love the show? Subscribe, rate, review, and share! http://www.thechemicalshow.com/
Looking to lead, grow, and stay ahead in the trillion-dollar global chemical industry? The Chemical Show - the #1 business podcast for the chemical industry - is your go-to resource for leadership insights, business strategies, and real-world lessons from the executives shaping the future of chemicals. Grow your knowledge, your network, and your impact.
Each week, you'll hear from executives from across the industry - from Fortune 50 to midsize to startups. You’ll hear how they're tacking today's challenges and opportunities, their origin story (what got them here!), how you can take and apply these lessons and insights to your own business and career.
We talk:
- Business Transformation
- Innovation
- Digitization of business
- Strategy
- Supply Chain
- and so much more
Founder and host Victoria King Meyer is an expert interviewer - who brings out the best in each guest. She gained her industry experience at leading companies, including Shell, LyondellBasell and Clariant. Today, she is a high-performance coach and advisor to business leaders in chemicals and energy, as well as the host of The Chemical Show podcast, and founder of The Chemical Summit.
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