Jacqueline Schafer, the Founder and CEO of Clearbrief, and Damien Riehl, Solutions Champion at Clio, are reshaping the legal industry by moving AI beyond the "hype phase" into practical, daily application. Drawing on their backgrounds—Jacqueline as a career litigator and former government counsel and Damien as a legal technologist—they provide a roadmap for navigating the "trough of disillusionment" toward a state of "enlightenment".
In this Conversation, we explore:
- The power of Retrieval Augmented Generation (RAG): How connecting symbolic AI with LLMs reduces hallucination rates to near zero.
- The shift from hourly to value-based billing: Why AI efficiency forces a rethink of the ‘slowest lawyer wins’ model.”
- Access to justice: How shrinking the unit cost of legal work can unlock the "latent market" of 92% of unmet legal needs.
Mentioned in this Conversation:
- Co-Intelligence by Ethan Mollick.
What is Matters: A podcast from Clio?
In the practice of law, small changes can have a big impact. In ‘Matters’, each episode focuses on one discipline, learning, or lesson for law firms looking to break free of the status quo and transform the practice of law, for good. With actionable advice from practicing attorneys, law firm leaders, and subject matter experts from the worlds of law and business, Matters helps lawyers and legal professionals alike put new strategies and tactics into place that will dramatically impact their law firms.
Matters is a monthly podcast presented by Clio, the world’s leading cloud-based legal technology provider.