Think Fast Talk Smart: Communication Techniques

Why deep connection with others starts by connecting more deeply with ourselves.

Show Notes

Why deep connection with others starts by connecting more deeply with ourselves.
How are you feeling right now? According to Celine Teoh, we all need to ask ourselves that question more often — and be more precise in how we answer it.
Teoh is a facilitator of the course Interpersonal Dynamics, one of Stanford Graduate School of Business’s most iconic classes. In her work with students and as a CEO coach, Teoh encourages people to get better acquainted with their feelings. “Feelings are data,” she says. “In the rest of our logical lives, we would never make decisions on bad or highly abstract data. But we’ll do that with feelings.”
In this episode of Think Fast, Talk Smart: The Podcast, Teoh and host Matt Abrahams discuss how developing greater emotional awareness can help us achieve more agency and empathy in our personal and professional lives.

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Chapters:

(00:00:00) Introduction
Host Matt Abrahams introduces guest Celine Teoh and the episodes' focus on the value of emotions in communication.
(00:01:09) Discovering Self Through Interpersonal Dynamics
Overview of the Interpersonal Dynamics course at Stanford GSB, also known as "touchy feely"
(00:03:48) Integrating “Touchy Feely” in Logical and Action-Oriented Environments
Incorporating empathy and emotional connection in organizations that prioritize logic and action.
(00:05:47) Enhancing Connection and Empathy
Advice on building connections with others, including the importance of being clear and embracing vulnerability.
(00:08:36) Managing Conflict with Empathy
Approaching challenges and conflict at work in a way that maintains and strengthens relationships.
(00:11:29) Enhancing Empathy, Feedback, and Communication Skills
Guidance for improving empathy, seeking feedback, and honing communication skills.
(00:13:52) The Final Three Questions
Celine Teoh shares the best communication advice she has received, a communicator she admires, and outlines her first three ingredients for successful communication.
(00:17:07) Conclusion



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Creators & Guests

Host
Matt Abrahams
Lecturer Stanford University Graduate School of Business | Think Fast Talk Smart podcast host

What is Think Fast Talk Smart: Communication Techniques?

One of the most essential ingredients to success in business and life is effective communication.
Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges.

Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships.

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