Ryan Margolin has grown and expanded Professional Hair Labs, in size and achievements, but is not stopping any time soon. Already a multi-million dollar company, one of the 500 fastest growing companies in the USA, small team successfully operating and trading world-wide, and beating counterfeit. All because Ryan has built a company founded on doing good. Doing good for the employee team, and good for customers. Sustainable services and products. Replacing harmful, subpar products with quality. Research, development and business progress led by an enthusiastic team, motivated by owning their roles and growing. A model everyone can appreciate.
Show Notes
Chemical poisoning from her work in the industry she loved, including in her own studios, drove Ryan Margolin’s mother into early retirement. This was the catalyst that spurred his family to found Professional Hair Labs and substantially improve the industry. Today so much more is driving their growing success – their safety first, people first model finds additional niche expansion and growing enthusiasm from their team.
It has not always been without challenge - in 2011 their international expansion failed dramatically, in 2017 counterfeit started and expanded rapidly. But they have pivoted and escalated when required, and today Ryan and his family lead a highly accomplished, multi-industry, multi-million dollar, international company on a path to a further five-fold expansion this year.
In speaking with Ryan you see why he has been successful. He sees every challenge as an opportunity to turn a negative into a positive; there is no learning in wins, it is the challenges and failures that allow for growth. Always focused on the future, never an opportunity for complacency – he comments that when you start to feel more comfortable the pain may be right behind! When you find success or start to hit your goals it may be time to run a little faster, and stay ahead. The challenges, and hence skills and techniques required, in going from $1 million to $10 million are very different to going from $10 million to $50 million, and more.
Ryan is energized by what is in store for the future of both the company and his team. In turn, we as listeners can learn from his safety first, people first success.
Tune in to hear about:
- Why a USA company does their principal manufacturing in Ireland … it may not be what you think!
- Inventory management is a major challenge in manufacturing – how did a move from contract to in-house manufacturing impact this?
- Ryan’s evolution from learning, improving and developing in the early days, to the current empowering.
- What is different about a truly “family” business?
- And more.
Mentioned in this episode:
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