Damon Jones, Chief Communications Officer at Procter & Gamble, talk with Carol about how P&G leverages storytelling to drive change for the environment and society.
Show Notes
Traditional advertising is transactional. But that’s not the case at Procter & Gamble.
At P&G, advertising goes beyond presenting a product and its benefits to consumers. Instead, P&G uses advertising as a medium for mass storytelling, with the objective of both deepening the public’s understanding of social issues and informing them on the role they can play. This supports transformative change: broadening perspectives and igniting a drive to make change. Don’t believe us? Watch “It’s Our Home.” These stories don’t (just) sell products – they build relationships and spark change.
We invited Damon Jones, Chief Communications Officer at Procter & Gamble, back to Purpose 360 to talk about how P&G leverages storytelling to drive change for the environment and society. Behind the ads are programs that invest in underrepresented communities, products that enable consumers to create positive change, and platforms that foster empathy and understanding.
Listen for more insights on:
- The difference between investing in research and consumer understanding.
- How to respond to current events with meaningful, substantive, and measured commitments.
- How to authentically integrate products into issue-driven marketing and advertising campaigns.
- Why a company’s actions matter more than headlines.
Resources + Links:
- (00:00) - Welcome to Purpose 360
- (00:13) - Damon Jones • P&G
- (03:46) - Meet Damon
- (05:09) - His Role and Team
- (06:22) - Leading During Covid
- (10:06) - Partnership Pivots
- (11:50) - Consumer Understanding (Research)
- (14:13) - The Talk
- (17:31) - Fullness of Their Humanity
- (18:37) - New Initiatives
- (21:09) - Working Relationship with Mark
- (23:29) - Moving to Purpose
- (25:08) - Other Brands
- (28:30) - Selling a Relationship
- (29:24) - Innovation
- (32:26) - Period Poverty
- (35:35) - Citizenship Report
- (37:15) - Damon's "Why"
- (38:14) - Recruiting
- (39:55) - Sources of Inspiration
- (41:12) - Final Thoughts
- (42:24) - Wrap Up
What is Purpose 360?
Business is an unlikely hero: a force for good working to solve society's most pressing challenges, while boosting bottom line. This is social purpose at work. And it's a dynamic journey. Purpose 360 is a masterclass in unlocking the power of social purpose to ignite business and social impact. Host Carol Cone brings decades of social impact expertise and a 360-degree view of integrating social purpose into an organization into unfiltered conversations that illuminate today's big challenges and bigger ideas.