{"version":"1.0.0","segments":[{"speaker":"REBECCA:","startTime":6.62,"endTime":10.22,"body":"Welcome to Demystifying Instructional Design, a podcast where I interview"},{"speaker":"REBECCA:","startTime":10.22,"endTime":13.46,"body":"various instructional designers to figure out what it is instructional"},{"speaker":"REBECCA:","startTime":13.46,"endTime":14.15,"body":"designers do."},{"speaker":"REBECCA:","startTime":14.63,"endTime":16.64,"body":"I'm Rebecca Hogue, your podcast host."},{"speaker":"REBECCA:","startTime":19.12,"endTime":20.08,"body":"Hi, Mary Helen."},{"speaker":"REBECCA:","startTime":20.5,"endTime":22.81,"body":"Welcome to demystifying instructional design."},{"speaker":"REBECCA:","startTime":23.11,"endTime":25.57,"body":"To start off, would you mind introducing yourself?"},{"speaker":"MARY HELEN:","startTime":26.32,"endTime":26.98,"body":"Certainly."},{"speaker":"MARY HELEN:","startTime":26.98,"endTime":28.72,"body":"I'm Mary Helen Culbertson."},{"speaker":"MARY HELEN:","startTime":29.14,"endTime":32.68,"body":"I'm vice president of people and culture, at iDesign"},{"speaker":"MARY HELEN:","startTime":33.19,"endTime":35.62,"body":"and I'm delighted to be here today."},{"speaker":"REBECCA:","startTime":36.37,"endTime":36.98,"body":"Thank you."},{"speaker":"REBECCA:","startTime":37.0,"endTime":39.55,"body":"I'm really looking forward to our conversation."},{"speaker":"REBECCA:","startTime":39.88,"endTime":42.91,"body":"Can you start by telling us a bit about how"},{"speaker":"REBECCA:","startTime":42.91,"endTime":45.34,"body":"you got into instructional design in the first place?"},{"speaker":"MARY HELEN:","startTime":46.24,"endTime":48.94,"body":"Certainly, I reinvented myself."},{"speaker":"MARY HELEN:","startTime":50.01,"endTime":53.46,"body":"Several times over my long career started out as a"},{"speaker":"MARY HELEN:","startTime":53.46,"endTime":57.84,"body":"corporate sales rep, moved in to K-12 education and started"},{"speaker":"MARY HELEN:","startTime":57.84,"endTime":62.49,"body":"working on a Ph.D., did some adjunct work and when"},{"speaker":"MARY HELEN:","startTime":62.49,"endTime":68.82,"body":"I left teaching K-12, I had a lot of incredible"},{"speaker":"MARY HELEN:","startTime":68.82,"endTime":74.31,"body":"skills that just fit perfectly into instructional design."},{"speaker":"MARY HELEN:","startTime":74.61,"endTime":80.04,"body":"I had an opportunity to start working with Whitney Kilgore"},{"speaker":"MARY HELEN:","startTime":80.79,"endTime":84.48,"body":"and doing a lot of projects with her, and that's"},{"speaker":"MARY HELEN:","startTime":84.48,"endTime":87.24,"body":"where it just led me into instructional design."},{"speaker":"MARY HELEN:","startTime":87.24,"endTime":91.68,"body":"With my K-12 background, I had that background on writing,"},{"speaker":"MARY HELEN:","startTime":91.68,"endTime":97.65,"body":"learning objectives and developing lesson plans and creating learning activities"},{"speaker":"MARY HELEN:","startTime":97.65,"endTime":101.19,"body":"that were engaging, focusing in on student engagement."},{"speaker":"MARY HELEN:","startTime":101.43,"endTime":104.97,"body":"And so those skill sets meshed very well with instructional"},{"speaker":"MARY HELEN:","startTime":104.97,"endTime":105.54,"body":"design."},{"speaker":"REBECCA:","startTime":106.44,"endTime":109.14,"body":"Can you tell us a little bit about what iDesign"},{"speaker":"REBECCA:","startTime":109.14,"endTime":109.47,"body":"does."},{"speaker":"MARY HELEN:","startTime":109.74,"endTime":112.56,"body":"IDesign is an online program management firm."},{"speaker":"MARY HELEN:","startTime":112.8,"endTime":118.08,"body":"We work with our partner universities to help develop their"},{"speaker":"MARY HELEN:","startTime":118.08,"endTime":118.98,"body":"programs."},{"speaker":"MARY HELEN:","startTime":119.37,"endTime":122.04,"body":"The majority of them are in the area of nursing."},{"speaker":"MARY HELEN:","startTime":122.22,"endTime":128.64,"body":"But we also do graduate business, cybersecurity, several different other"},{"speaker":"MARY HELEN:","startTime":128.64,"endTime":130.32,"body":"areas with."},{"speaker":"MARY HELEN:","startTime":130.8,"endTime":136.35,"body":"IDesign does everything from the course development to program development"},{"speaker":"MARY HELEN:","startTime":136.71,"endTime":141.69,"body":"to helping with enrollment to student success coaches."},{"speaker":"MARY HELEN:","startTime":142.2,"endTime":146.52,"body":"Just the full suite of options for our partners."},{"speaker":"REBECCA:","startTime":147.54,"endTime":151.44,"body":"You're directly involved in hiring, particularly hiring instructional designers."},{"speaker":"REBECCA:","startTime":151.44,"endTime":153.75,"body":"And I'm just wondering what types of people do you"},{"speaker":"REBECCA:","startTime":153.75,"endTime":154.11,"body":"hire?"},{"speaker":"MARY HELEN:","startTime":155.01,"endTime":157.95,"body":"I do all of the recruiting for our design team"},{"speaker":"MARY HELEN:","startTime":158.25,"endTime":164.55,"body":"and in particular for our learning architects, and we're looking"},{"speaker":"MARY HELEN:","startTime":164.55,"endTime":170.28,"body":"for people who have that deep understanding of quality online"},{"speaker":"MARY HELEN:","startTime":170.28,"endTime":170.83,"body":"learning,"},{"speaker":"MARY HELEN:","startTime":170.85,"endTime":173.13,"body":"of course development."},{"speaker":"MARY HELEN:","startTime":173.43,"endTime":177.51,"body":"But we also want people who have the ability to"},{"speaker":"MARY HELEN:","startTime":177.51,"endTime":182.4,"body":"develop a strong rapport with the faculty member and act"},{"speaker":"MARY HELEN:","startTime":182.4,"endTime":183.84,"body":"as a coach."},{"speaker":"MARY HELEN:","startTime":184.41,"endTime":188.4,"body":"They need to be the expert in instructional design, and"},{"speaker":"MARY HELEN:","startTime":188.4,"endTime":191.16,"body":"they need to realize that the faculty member is the"},{"speaker":"MARY HELEN:","startTime":191.16,"endTime":195.81,"body":"expert in their content area for wanting people who have"},{"speaker":"MARY HELEN:","startTime":195.81,"endTime":201.24,"body":"strong project management skills and also work as team players"},{"speaker":"MARY HELEN:","startTime":201.63,"endTime":205.02,"body":"because we have a very team based approach to instructional"},{"speaker":"MARY HELEN:","startTime":205.02,"endTime":205.53,"body":"design."},{"speaker":"REBECCA:","startTime":206.22,"endTime":209.19,"body":"Maybe we start at the beginning somebody is applying."},{"speaker":"REBECCA:","startTime":209.19,"endTime":212.4,"body":"What do you look for in a portfolio with a"},{"speaker":"MARY HELEN:","startTime":212.4,"endTime":213.5,"body":"portfolio?"},{"speaker":"MARY HELEN:","startTime":213.51,"endTime":217.62,"body":"I'm looking to see if they have items in there"},{"speaker":"MARY HELEN:","startTime":218.01,"endTime":222.6,"body":"that are not just from their graduate or their undergraduate"},{"speaker":"MARY HELEN:","startTime":222.6,"endTime":227.97,"body":"coursework unless they've taken it beyond the course requirements."},{"speaker":"MARY HELEN:","startTime":228.75,"endTime":231.15,"body":"We don't do a whole lot with storyline."},{"speaker":"MARY HELEN:","startTime":231.3,"endTime":238.85,"body":"And so seeing a storyline project is not a wow."},{"speaker":"MARY HELEN:","startTime":238.86,"endTime":241.62,"body":"There's a storyline project I'm looking to see."},{"speaker":"MARY HELEN:","startTime":241.95,"endTime":244.44,"body":"Is this a quality course?"},{"speaker":"MARY HELEN:","startTime":244.83,"endTime":247.65,"body":"Does it have measurable learning objectives?"},{"speaker":"MARY HELEN:","startTime":248.25,"endTime":253.02,"body":"Can I follow through and look at the alignment in"},{"speaker":"MARY HELEN:","startTime":253.02,"endTime":255.87,"body":"that particular item in their portfolio?"},{"speaker":"MARY HELEN:","startTime":256.56,"endTime":260.519,"body":"I'm looking for creative ideas, but I want to make"},{"speaker":"MARY HELEN:","startTime":260.519,"endTime":261.51,"body":"certain that those."},{"speaker":"MARY HELEN:","startTime":262.78,"endTime":265.51,"body":"The underpinnings are solid."},{"speaker":"MARY HELEN:","startTime":266.36,"endTime":270.08,"body":"There's some of it we can teach there, others does"},{"speaker":"MARY HELEN:","startTime":270.08,"endTime":270.18,"body":"it."},{"speaker":"MARY HELEN:","startTime":270.2,"endTime":273.05,"body":"We just we expect that at the level that they're"},{"speaker":"MARY HELEN:","startTime":273.05,"endTime":275.93,"body":"coming in, that they already have that information in that"},{"speaker":"MARY HELEN:","startTime":275.93,"endTime":276.5,"body":"background."},{"speaker":"MARY HELEN:","startTime":277.04,"endTime":277.37,"body":"Mm-Hmm."},{"speaker":"MARY HELEN:","startTime":277.61,"endTime":277.91,"body":"Mm-Hmm."},{"speaker":"REBECCA:","startTime":278.27,"endTime":280.04,"body":"It's a good point about storyline."},{"speaker":"REBECCA:","startTime":280.22,"endTime":284.18,"body":"Do you guys typically develop in anything specific?"},{"speaker":"MARY HELEN:","startTime":285.42,"endTime":289.44,"body":"We're LMS agnostic, so we will develop in any of"},{"speaker":"MARY HELEN:","startTime":289.44,"endTime":291.84,"body":"our partners, learning management systems."},{"speaker":"MARY HELEN:","startTime":292.29,"endTime":296.13,"body":"Now we do occasionally do storyline projects."},{"speaker":"MARY HELEN:","startTime":297.0,"endTime":302.49,"body":"The reason why we tend to not do those is"},{"speaker":"MARY HELEN:","startTime":303.36,"endTime":307.14,"body":"over time at a university, they've got limited funds."},{"speaker":"MARY HELEN:","startTime":307.35,"endTime":310.77,"body":"And if you develop a lot of modules or a"},{"speaker":"MARY HELEN:","startTime":310.77,"endTime":313.95,"body":"lot of courses in storyline, you've got to have the"},{"speaker":"MARY HELEN:","startTime":313.95,"endTime":317.28,"body":"licenses for each person who's going to be making the"},{"speaker":"MARY HELEN:","startTime":317.28,"endTime":317.82,"body":"edits."},{"speaker":"MARY HELEN:","startTime":318.51,"endTime":321.39,"body":"And when that person leaves, you have to make certain"},{"speaker":"MARY HELEN:","startTime":321.39,"endTime":325.08,"body":"that you keep the source files because otherwise you're not"},{"speaker":"MARY HELEN:","startTime":325.08,"endTime":326.25,"body":"going to be able to edit it."},{"speaker":"MARY HELEN:","startTime":326.94,"endTime":329.82,"body":"And that's why we guide a lot of our partners"},{"speaker":"MARY HELEN:","startTime":329.82,"endTime":335.37,"body":"who have used storyline for their courses away from it"},{"speaker":"MARY HELEN:","startTime":335.7,"endTime":338.67,"body":"so that they actually can go in and edit their"},{"speaker":"MARY HELEN:","startTime":338.67,"endTime":344.07,"body":"courses and make the changes and do continuous improvement."},{"speaker":"REBECCA:","startTime":344.34,"endTime":344.76,"body":"Mm-Hmm."},{"speaker":"REBECCA:","startTime":344.97,"endTime":347.31,"body":"It's actually a really good point because, yeah, it isn't"},{"speaker":"REBECCA:","startTime":347.31,"endTime":350.34,"body":"just the license, it's the skill set because it is"},{"speaker":"REBECCA:","startTime":350.38,"endTime":354.42,"body":"a unique tool that does take specific skills to learn."},{"speaker":"MARY HELEN:","startTime":354.93,"endTime":356.1,"body":"It definitely does."},{"speaker":"REBECCA:","startTime":356.82,"endTime":360.0,"body":"Once you've gotten past the first screening process, what types"},{"speaker":"REBECCA:","startTime":360.0,"endTime":363.21,"body":"of things do you do for interviews?"},{"speaker":"MARY HELEN:","startTime":364.17,"endTime":367.8,"body":"We actually have a couple of unique things that we"},{"speaker":"MARY HELEN:","startTime":367.8,"endTime":368.13,"body":"do."},{"speaker":"MARY HELEN:","startTime":369.06,"endTime":373.86,"body":"One is as part of the application process, there's going"},{"speaker":"MARY HELEN:","startTime":373.86,"endTime":378.93,"body":"to be certain questions that the candidate has to answer"},{"speaker":"MARY HELEN:","startTime":379.38,"endTime":382.11,"body":"some of these questions we're going to ask in a"},{"speaker":"MARY HELEN:","startTime":382.11,"endTime":386.01,"body":"video format because we want to be able to see"},{"speaker":"MARY HELEN:","startTime":386.49,"endTime":392.4,"body":"their presence online on camera because their meetings with the"},{"speaker":"MARY HELEN:","startTime":392.4,"endTime":396.33,"body":"faculty member are going to be virtual, but they're going"},{"speaker":"MARY HELEN:","startTime":396.33,"endTime":398.28,"body":"to be face to face virtually."},{"speaker":"MARY HELEN:","startTime":399.0,"endTime":403.32,"body":"And so we'll ask questions about how they would handle"},{"speaker":"MARY HELEN:","startTime":403.32,"endTime":404.94,"body":"a project that was at risk."},{"speaker":"MARY HELEN:","startTime":405.51,"endTime":408.84,"body":"Find out what their experience is working remotely."},{"speaker":"MARY HELEN:","startTime":409.53,"endTime":413.25,"body":"We ask them to describe those quality frameworks that they"},{"speaker":"MARY HELEN:","startTime":413.25,"endTime":418.35,"body":"use when they're developing an online course, and we look"},{"speaker":"MARY HELEN:","startTime":418.35,"endTime":422.4,"body":"at central elements that go into an online course and"},{"speaker":"MARY HELEN:","startTime":422.4,"endTime":425.91,"body":"then we give them some scenarios where they're having to"},{"speaker":"MARY HELEN:","startTime":425.94,"endTime":430.89,"body":"determine if the learning objective is measurable and then describe"},{"speaker":"MARY HELEN:","startTime":430.89,"endTime":434.16,"body":"how they would talk to the faculty member and share"},{"speaker":"MARY HELEN:","startTime":434.16,"endTime":435.69,"body":"with the faculty member."},{"speaker":"MARY HELEN:","startTime":436.23,"endTime":438.96,"body":"These are the things that need to be changed, and"},{"speaker":"MARY HELEN:","startTime":438.96,"endTime":443.1,"body":"this is why and how we're hoping to determine how"},{"speaker":"MARY HELEN:","startTime":443.1,"endTime":446.97,"body":"they would be able to act as that coach for"},{"speaker":"MARY HELEN:","startTime":446.97,"endTime":448.14,"body":"the faculty member."},{"speaker":"MARY HELEN:","startTime":448.74,"endTime":451.38,"body":"That's just in our video interview process."},{"speaker":"MARY HELEN:","startTime":451.89,"endTime":456.27,"body":"After that, I do the prescreen phone calls with everybody."},{"speaker":"MARY HELEN:","startTime":457.05,"endTime":459.36,"body":"I want to talk to each and every one of"},{"speaker":"MARY HELEN:","startTime":459.36,"endTime":462.93,"body":"the people who's going to be a potential candidate for"},{"speaker":"MARY HELEN:","startTime":462.93,"endTime":463.95,"body":"our design team."},{"speaker":"MARY HELEN:","startTime":464.37,"endTime":467.49,"body":"Share with them about the history of iDesign the"},{"speaker":"MARY HELEN:","startTime":467.49,"endTime":472.98,"body":"culture that we have and how we structure our design"},{"speaker":"MARY HELEN:","startTime":472.98,"endTime":477.78,"body":"team because our design team is structured very differently than"},{"speaker":"MARY HELEN:","startTime":478.47,"endTime":482.52,"body":"a lot of organizations where they have a jack of"},{"speaker":"MARY HELEN:","startTime":482.52,"endTime":485.67,"body":"all trades and a master of only one or two."},{"speaker":"MARY HELEN:","startTime":485.76,"endTime":489.69,"body":"We take and break apart our team into individual skill"},{"speaker":"MARY HELEN:","startTime":489.69,"endTime":493.41,"body":"sets because we want people to be successful in their"},{"speaker":"MARY HELEN:","startTime":493.41,"endTime":494.31,"body":"area of strength."},{"speaker":"REBECCA:","startTime":495.06,"endTime":496.05,"body":"That's interesting."},{"speaker":"REBECCA:","startTime":496.32,"endTime":501.54,"body":"What types of skill sets would a project require for"},{"speaker":"MARY HELEN:","startTime":501.54,"endTime":502.6,"body":"our learning architect?"},{"speaker":"MARY HELEN:","startTime":502.62,"endTime":505.77,"body":"They're the one that is working directly with the faculty"},{"speaker":"MARY HELEN:","startTime":505.77,"endTime":509.73,"body":"as they design developing, curate the content for the courses."},{"speaker":"MARY HELEN:","startTime":509.85,"endTime":512.729,"body":"They're the ones who need to be able to be"},{"speaker":"MARY HELEN:","startTime":512.729,"endTime":513.57,"body":"the coach."},{"speaker":"MARY HELEN:","startTime":513.69,"endTime":516.84,"body":"The skill sets that they need to be able to"},{"speaker":"MARY HELEN:","startTime":516.93,"endTime":519.53,"body":"be very articulate with the faculty member."},{"speaker":"MARY HELEN:","startTime":519.93,"endTime":522.45,"body":"They need to be able to be a coach and"},{"speaker":"MARY HELEN:","startTime":522.45,"endTime":525.03,"body":"a mentor for that faculty member."},{"speaker":"MARY HELEN:","startTime":525.33,"endTime":528.48,"body":"You know, online learning a lot of the times the"},{"speaker":"MARY HELEN:","startTime":528.48,"endTime":534.24,"body":"faculty member is transitioning their face to face course into"},{"speaker":"MARY HELEN:","startTime":534.24,"endTime":536.1,"body":"an online learning situation."},{"speaker":"MARY HELEN:","startTime":536.73,"endTime":542.49,"body":"And so the learning architect has to understand the differences"},{"speaker":"MARY HELEN:","startTime":542.49,"endTime":545.31,"body":"between a face to face course, what can work in"},{"speaker":"MARY HELEN:","startTime":545.31,"endTime":550.02,"body":"a face to face course and what's best practice in"},{"speaker":"MARY HELEN:","startTime":550.02,"endTime":555.75,"body":"an online course and how to change the course to"},{"speaker":"MARY HELEN:","startTime":555.75,"endTime":559.57,"body":"make it engaging and effective quality course?"},{"speaker":"REBECCA:","startTime":560.52,"endTime":564.72,"body":"Who do the learning architects then work with within your"},{"speaker":"REBECCA:","startTime":564.72,"endTime":565.5,"body":"organization?"},{"speaker":"MARY HELEN:","startTime":566.45,"endTime":569.36,"body":"They work with the instructional techonoglists."},{"speaker":"MARY HELEN:","startTime":569.4,"endTime":572.99,"body":"These are the individuals who are coding gurus."},{"speaker":"MARY HELEN:","startTime":573.59,"endTime":576.86,"body":"They develop all of the courses, build all of the"},{"speaker":"MARY HELEN:","startTime":576.86,"endTime":579.65,"body":"courses in the learning management system."},{"speaker":"MARY HELEN:","startTime":580.49,"endTime":582.98,"body":"They're the ones who go through and they do all"},{"speaker":"MARY HELEN:","startTime":582.98,"endTime":586.1,"body":"of the background coding within the elements."},{"speaker":"MARY HELEN:","startTime":586.43,"endTime":589.73,"body":"We don't tend to use the rich text editor."},{"speaker":"MARY HELEN:","startTime":590.03,"endTime":593.12,"body":"We want to make certain that everything that we build"},{"speaker":"MARY HELEN:","startTime":593.12,"endTime":594.47,"body":"is ADA compliant."},{"speaker":"MARY HELEN:","startTime":594.8,"endTime":599.04,"body":"So they have to have that understanding of HTML, CSS"},{"speaker":"MARY HELEN:","startTime":599.04,"endTime":601.16,"body":"and sometimes JavaScript."},{"speaker":"REBECCA:","startTime":601.82,"endTime":602.75,"body":"Oh, that's interesting."},{"speaker":"REBECCA:","startTime":603.05,"endTime":606.78,"body":"And then from there, do you guys work with,"},{"speaker":"REBECCA:","startTime":606.95,"endTime":610.55,"body":"Do you have graphic artists and such on on site"},{"speaker":"MARY HELEN:","startTime":610.55,"endTime":610.97,"body":"as well?"},{"speaker":"MARY HELEN:","startTime":611.06,"endTime":611.73,"body":"We do."},{"speaker":"MARY HELEN:","startTime":611.75,"endTime":613.64,"body":"We have our graphic designers."},{"speaker":"MARY HELEN:","startTime":614.15,"endTime":616.85,"body":"They do all of the graphics for the courses, whether"},{"speaker":"MARY HELEN:","startTime":616.85,"endTime":621.47,"body":"it be the iconography for the course or individual graphics."},{"speaker":"MARY HELEN:","startTime":621.47,"endTime":625.03,"body":"For course, we always have a consistent core shell."},{"speaker":"MARY HELEN:","startTime":625.64,"endTime":628.48,"body":"So they develop all of the graphics for those core"},{"speaker":"MARY HELEN:","startTime":628.49,"endTime":629.09,"body":"shells."},{"speaker":"MARY HELEN:","startTime":629.72,"endTime":634.91,"body":"We also have our quality reviewers, and so they have"},{"speaker":"MARY HELEN:","startTime":634.91,"endTime":639.2,"body":"to have a deep understanding of quality matters and the"},{"speaker":"MARY HELEN:","startTime":639.2,"endTime":644.66,"body":"OLC scorecard to be able to review all of our"},{"speaker":"MARY HELEN:","startTime":644.66,"endTime":645.35,"body":"courses."},{"speaker":"MARY HELEN:","startTime":645.77,"endTime":648.62,"body":"And we do that at different phases throughout the course"},{"speaker":"MARY HELEN:","startTime":648.62,"endTime":649.88,"body":"development cycle."},{"speaker":"MARY HELEN:","startTime":650.54,"endTime":654.56,"body":"Now those are those four basic roles the learning architect,"},{"speaker":"MARY HELEN:","startTime":654.56,"endTime":658.97,"body":"the instructional technologist, the graphic designer and the quality reviewer."},{"speaker":"MARY HELEN:","startTime":659.33,"endTime":662.45,"body":"We have a whole slew of other individuals who work"},{"speaker":"MARY HELEN:","startTime":662.45,"endTime":667.91,"body":"with course development, from copy editors to video production."},{"speaker":"MARY HELEN:","startTime":667.91,"endTime":672.38,"body":"If we have that in the contract, project managers just"},{"speaker":"MARY HELEN:","startTime":672.38,"endTime":677.27,"body":"a wide variety of individuals and they work very closely"},{"speaker":"MARY HELEN:","startTime":677.27,"endTime":679.73,"body":"together as a team on each of the projects."},{"speaker":"REBECCA:","startTime":680.12,"endTime":682.31,"body":"I was going to ask about the writing because that"},{"speaker":"REBECCA:","startTime":682.31,"endTime":685.52,"body":"was the question is, are your learning architects doing the"},{"speaker":"REBECCA:","startTime":685.52,"endTime":689.06,"body":"writing or do you have someone else that writes the"},{"speaker":"REBECCA:","startTime":689.06,"endTime":689.81,"body":"content?"},{"speaker":"MARY HELEN:","startTime":690.71,"endTime":694.76,"body":"It's one where a lot of the time the faculty"},{"speaker":"MARY HELEN:","startTime":694.76,"endTime":700.34,"body":"member want to have some input into it, but they usually"},{"speaker":"MARY HELEN:","startTime":700.34,"endTime":702.74,"body":"need to have somebody spur on their thoughts."},{"speaker":"MARY HELEN:","startTime":702.92,"endTime":707.21,"body":"For many of our faculty members, they have not developed"},{"speaker":"MARY HELEN:","startTime":707.21,"endTime":711.5,"body":"an online course or the courses that they've developed in"},{"speaker":"MARY HELEN:","startTime":711.5,"endTime":712.25,"body":"the past."},{"speaker":"MARY HELEN:","startTime":713.21,"endTime":716.75,"body":"They didn't have that understanding of what makes it quality"},{"speaker":"MARY HELEN:","startTime":716.75,"endTime":721.07,"body":"online course in our learning architects will do a lot"},{"speaker":"MARY HELEN:","startTime":721.07,"endTime":724.37,"body":"of the writing and send it over to the faculty"},{"speaker":"MARY HELEN:","startTime":724.37,"endTime":728.09,"body":"member to review and edit and with several of our"},{"speaker":"MARY HELEN:","startTime":728.09,"endTime":731.27,"body":"faculty members, once they've seen one or two modules that"},{"speaker":"MARY HELEN:","startTime":731.27,"endTime":732.11,"body":"have been developed."},{"speaker":"MARY HELEN:","startTime":732.42,"endTime":735.65,"body":"They're like, OK, I have this and they'll go through"},{"speaker":"MARY HELEN:","startTime":735.65,"endTime":737.93,"body":"and and they'll do the rest of the writing."},{"speaker":"MARY HELEN:","startTime":738.29,"endTime":742.97,"body":"Any of the assessments, things like that, assignments."},{"speaker":"MARY HELEN:","startTime":743.93,"endTime":747.44,"body":"The faculty member will have that framework and develop"},{"speaker":"MARY HELEN:","startTime":747.44,"endTime":751.61,"body":"those and then we'll tweak the wording or change the"},{"speaker":"MARY HELEN:","startTime":751.61,"endTime":755.72,"body":"way the assignment reads to make certain that it is"},{"speaker":"MARY HELEN:","startTime":755.72,"endTime":758.78,"body":"incredibly clear in an online format."},{"speaker":"REBECCA:","startTime":759.17,"endTime":762.08,"body":"That's one of the biggest challenges, of course, giving directions,"},{"speaker":"REBECCA:","startTime":762.47,"endTime":764.42,"body":"doing a good job of writing directions."},{"speaker":"REBECCA:","startTime":765.17,"endTime":769.49,"body":"Once you've hired somebody, what's your onboarding process like with"},{"speaker":"REBECCA:","startTime":769.49,"endTime":770.26,"body":"onboarding?"},{"speaker":"MARY HELEN:","startTime":770.27,"endTime":774.59,"body":"We have a set onboarding process for each of the"},{"speaker":"MARY HELEN:","startTime":774.59,"endTime":775.98,"body":"various roles."},{"speaker":"MARY HELEN:","startTime":776.0,"endTime":778.4,"body":"We have our pre-boarding, which is just taken over the"},{"speaker":"MARY HELEN:","startTime":778.4,"endTime":782.87,"body":"paperwork side of things and then we move into the"},{"speaker":"MARY HELEN:","startTime":782.87,"endTime":783.98,"body":"coaching phase."},{"speaker":"MARY HELEN:","startTime":784.61,"endTime":788.75,"body":"And in that coaching phase, we team up a."},{"speaker":"MARY HELEN:","startTime":789.79,"endTime":795.04,"body":"Seasoned instructional designer and a seasoned learning architect."},{"speaker":"MARY HELEN:","startTime":795.34,"endTime":800.77,"body":"We pair them up with our new learning architect and"},{"speaker":"MARY HELEN:","startTime":800.77,"endTime":804.01,"body":"help coach them through the process of how we do"},{"speaker":"MARY HELEN:","startTime":804.01,"endTime":805.24,"body":"course development."},{"speaker":"MARY HELEN:","startTime":806.02,"endTime":810.37,"body":"We identify any areas where they may need additional support."},{"speaker":"MARY HELEN:","startTime":811.51,"endTime":815.02,"body":"And then coached them through that process as well."},{"speaker":"MARY HELEN:","startTime":815.8,"endTime":819.7,"body":"There's always a lot of support in our development cycles."},{"speaker":"REBECCA:","startTime":819.92,"endTime":820.39,"body":"Mm hmm."},{"speaker":"REBECCA:","startTime":820.42,"endTime":822.4,"body":"And it sounds like a great place for someone who's"},{"speaker":"REBECCA:","startTime":822.4,"endTime":824.77,"body":"new to instructional design to get started."},{"speaker":"MARY HELEN:","startTime":825.52,"endTime":826.07,"body":"Yes."},{"speaker":"MARY HELEN:","startTime":826.24,"endTime":827.14,"body":"Yes, it is."},{"speaker":"MARY HELEN:","startTime":827.65,"endTime":830.86,"body":"We, in fact, were we're working with the university to"},{"speaker":"MARY HELEN:","startTime":830.86,"endTime":835.78,"body":"set up an internship program to help bring in more"},{"speaker":"MARY HELEN:","startTime":835.78,"endTime":840.07,"body":"people who are brand new in the field and help"},{"speaker":"MARY HELEN:","startTime":840.07,"endTime":841.42,"body":"provide them with."},{"speaker":"MARY HELEN:","startTime":842.41,"endTime":847.33,"body":"Some hands on experience, not just working on class assignments,"},{"speaker":"MARY HELEN:","startTime":847.33,"endTime":851.62,"body":"but truly working on what they would be doing as"},{"speaker":"MARY HELEN:","startTime":851.62,"endTime":853.63,"body":"a professional instructional designer."},{"speaker":"MARY HELEN:","startTime":853.78,"endTime":854.17,"body":"Mhm."},{"speaker":"MARY HELEN:","startTime":854.53,"endTime":855.31,"body":"That's pretty cool."},{"speaker":"REBECCA:","startTime":855.55,"endTime":858.37,"body":"What advice would you give to new instructional designers?"},{"speaker":"MARY HELEN:","startTime":859.27,"endTime":863.08,"body":"Oh my goodness, it is an incredibly fun field to"},{"speaker":"MARY HELEN:","startTime":863.08,"endTime":863.68,"body":"be in."},{"speaker":"MARY HELEN:","startTime":864.13,"endTime":871.06,"body":"Be tenacious and make certain that as you are going"},{"speaker":"MARY HELEN:","startTime":871.06,"endTime":875.71,"body":"through the interview process, no matter how that process goes,"},{"speaker":"MARY HELEN:","startTime":876.25,"endTime":879.7,"body":"that you show the skills that you have."},{"speaker":"MARY HELEN:","startTime":880.76,"endTime":887.03,"body":"If all you've done is coursework, help them understand how"},{"speaker":"MARY HELEN:","startTime":887.03,"endTime":892.94,"body":"that coursework has provided you with a strong foundation for"},{"speaker":"MARY HELEN:","startTime":892.94,"endTime":894.44,"body":"furthering your career."},{"speaker":"REBECCA:","startTime":895.4,"endTime":898.88,"body":"What do you wish you knew sooner about instructional design?"},{"speaker":"MARY HELEN:","startTime":899.96,"endTime":904.34,"body":"I think that probably the thing that I would have"},{"speaker":"MARY HELEN:","startTime":904.34,"endTime":910.76,"body":"liked to have known sooner was how important it is"},{"speaker":"MARY HELEN:","startTime":911.06,"endTime":916.4,"body":"to develop yourself or to present yourself as that coach,"},{"speaker":"MARY HELEN:","startTime":916.4,"endTime":918.29,"body":"that mentor with the faculty."},{"speaker":"MARY HELEN:","startTime":918.47,"endTime":923.33,"body":"It's easy, especially if you've been in a hybrid situation"},{"speaker":"MARY HELEN:","startTime":923.33,"endTime":927.68,"body":"where you're just coming out of your program to look"},{"speaker":"MARY HELEN:","startTime":927.68,"endTime":933.05,"body":"at faculty members as they are almost godlike."},{"speaker":"MARY HELEN:","startTime":933.38,"endTime":936.8,"body":"And it's tough to make that transition from being a"},{"speaker":"MARY HELEN:","startTime":936.8,"endTime":943.58,"body":"student in instructional design into I'm a professional too. Now"},{"speaker":"MARY HELEN:","startTime":943.73,"endTime":947.3,"body":"I don't have that deep understanding of your content area,"},{"speaker":"MARY HELEN:","startTime":948.11,"endTime":952.52,"body":"but I have a deep understanding of online learning and"},{"speaker":"MARY HELEN:","startTime":953.39,"endTime":954.92,"body":"I'm the expert in this."},{"speaker":"MARY HELEN:","startTime":955.4,"endTime":959.33,"body":"And being able to present yourself as that expert without"},{"speaker":"MARY HELEN:","startTime":959.34,"endTime":964.37,"body":"arrogance, but also in a way that helps develop their"},{"speaker":"MARY HELEN:","startTime":964.37,"endTime":966.05,"body":"confidence in you."},{"speaker":"MARY HELEN:","startTime":966.96,"endTime":968.1,"body":"I think that's critical."},{"speaker":"REBECCA:","startTime":968.49,"endTime":972.51,"body":"What skills are you having difficulty finding the skills that"},{"speaker":"MARY HELEN:","startTime":972.69,"endTime":976.95,"body":"with our learning architects that we're having difficulty finding are"},{"speaker":"MARY HELEN:","startTime":976.95,"endTime":978.63,"body":"individuals who."},{"speaker":"MARY HELEN:","startTime":979.55,"endTime":983.63,"body":"Are able to work in different settings."},{"speaker":"MARY HELEN:","startTime":983.78,"endTime":986.06,"body":"We work with Tier one universities."},{"speaker":"MARY HELEN:","startTime":986.45,"endTime":991.94,"body":"We work with community colleges and we need individuals who"},{"speaker":"MARY HELEN:","startTime":991.94,"endTime":994.85,"body":"are able to work across these projects."},{"speaker":"MARY HELEN:","startTime":995.12,"endTime":997.85,"body":"We do have some individuals who come to us and"},{"speaker":"MARY HELEN:","startTime":997.85,"endTime":1002.11,"body":"say after our interviews, I said, this person is strictly"},{"speaker":"MARY HELEN:","startTime":1002.11,"endTime":1002.8,"body":"a tier one."},{"speaker":"MARY HELEN:","startTime":1003.37,"endTime":1005.83,"body":"There's no way I could put them with the community"},{"speaker":"MARY HELEN:","startTime":1005.83,"endTime":1010.66,"body":"college because the community college faculty would be intimidated."},{"speaker":"MARY HELEN:","startTime":1011.54,"endTime":1016.88,"body":"And then there's those that I see have that ability"},{"speaker":"MARY HELEN:","startTime":1016.88,"endTime":1021.29,"body":"to develop a really collegial rapport with the faculty member"},{"speaker":"MARY HELEN:","startTime":1021.77,"endTime":1024.26,"body":"who might not work very well in a Tier one"},{"speaker":"MARY HELEN:","startTime":1024.26,"endTime":1025.01,"body":"university."},{"speaker":"MARY HELEN:","startTime":1025.939,"endTime":1030.56,"body":"A lot of that goes to being comfortable with yourself"},{"speaker":"MARY HELEN:","startTime":1030.56,"endTime":1035.51,"body":"and your knowledge, but also comfortable in your ability"},{"speaker":"MARY HELEN:","startTime":1035.51,"endTime":1040.67,"body":"to converse about things that aren't necessarily directly related to"},{"speaker":"MARY HELEN:","startTime":1040.67,"endTime":1041.42,"body":"your job."},{"speaker":"MARY HELEN:","startTime":1041.689,"endTime":1044.87,"body":"There's a part of it as you're having the conversations"},{"speaker":"MARY HELEN:","startTime":1044.87,"endTime":1048.17,"body":"with the faculty, develop those relationships."},{"speaker":"MARY HELEN:","startTime":1048.74,"endTime":1051.47,"body":"When I was working as an instructional designer, I got"},{"speaker":"MARY HELEN:","startTime":1051.47,"endTime":1053.18,"body":"to know my faculty members."},{"speaker":"MARY HELEN:","startTime":1053.57,"endTime":1057.89,"body":"I got to know the areas that they were afraid"},{"speaker":"MARY HELEN:","startTime":1057.89,"endTime":1060.86,"body":"of in relationship to our project."},{"speaker":"MARY HELEN:","startTime":1061.46,"endTime":1063.83,"body":"And I got to know about their families."},{"speaker":"MARY HELEN:","startTime":1064.25,"endTime":1068.81,"body":"The reason why I did is because that helped me"},{"speaker":"MARY HELEN:","startTime":1068.81,"endTime":1073.28,"body":"understand when things got off the rails."},{"speaker":"MARY HELEN:","startTime":1074.12,"endTime":1076.55,"body":"I knew there's something in here."},{"speaker":"MARY HELEN:","startTime":1076.55,"endTime":1077.75,"body":"That's the problem."},{"speaker":"MARY HELEN:","startTime":1078.29,"endTime":1081.86,"body":"And they felt comfortable enough to share with me about"},{"speaker":"MARY HELEN:","startTime":1081.86,"endTime":1083.3,"body":"an issue with their child."},{"speaker":"MARY HELEN:","startTime":1083.66,"endTime":1086.15,"body":"And I realized today is not a good day to"},{"speaker":"MARY HELEN:","startTime":1086.15,"endTime":1087.44,"body":"try and have this meeting."},{"speaker":"MARY HELEN:","startTime":1087.68,"endTime":1091.49,"body":"It also helped me understand the areas that I needed"},{"speaker":"MARY HELEN:","startTime":1091.49,"endTime":1096.62,"body":"to focus in on to help support them in moving"},{"speaker":"MARY HELEN:","startTime":1096.62,"endTime":1100.52,"body":"beyond their fears or moving beyond their resistance."},{"speaker":"REBECCA:","startTime":1101.12,"endTime":1101.51,"body":"Mm-Hmm."},{"speaker":"REBECCA:","startTime":1101.84,"endTime":1102.26,"body":"Mm-Hmm."},{"speaker":"REBECCA:","startTime":1103.1,"endTime":1105.44,"body":"And so there's a final question I'd like to ask"},{"speaker":"REBECCA:","startTime":1105.44,"endTime":1108.98,"body":"everybody in the podcast, and that is what's your prediction"},{"speaker":"REBECCA:","startTime":1108.98,"endTime":1111.05,"body":"for the future of instructional design?"},{"speaker":"MARY HELEN:","startTime":1112.06,"endTime":1115.48,"body":"It has been an amazing two years now."},{"speaker":"MARY HELEN:","startTime":1115.69,"endTime":1119.95,"body":"I remember very clearly the day we started seeing our"},{"speaker":"MARY HELEN:","startTime":1119.95,"endTime":1122.83,"body":"university shut down because of the pandemic."},{"speaker":"MARY HELEN:","startTime":1123.83,"endTime":1128.42,"body":"And I remember the conversations we had internally as a"},{"speaker":"MARY HELEN:","startTime":1128.42,"endTime":1133.82,"body":"leadership team of this is going to change online learning,"},{"speaker":"MARY HELEN:","startTime":1134.09,"endTime":1138.38,"body":"and it has the potential of being done extremely well."},{"speaker":"MARY HELEN:","startTime":1138.74,"endTime":1144.71,"body":"And to change how faculty and administrators view online learning"},{"speaker":"MARY HELEN:","startTime":1144.98,"endTime":1148.28,"body":"because a lot of them were still resistant to it."},{"speaker":"MARY HELEN:","startTime":1149.03,"endTime":1154.55,"body":"And so seeing that happen over the past two years."},{"speaker":"MARY HELEN:","startTime":1155.12,"endTime":1157.61,"body":"In the future, I see that it's going to become"},{"speaker":"MARY HELEN:","startTime":1157.61,"endTime":1165.59,"body":"much more acceptable in some more traditional universities to have"},{"speaker":"MARY HELEN:","startTime":1165.59,"endTime":1169.49,"body":"those online components, whether it be in a hybrid situation"},{"speaker":"MARY HELEN:","startTime":1169.94,"endTime":1175.34,"body":"or if it is in a true fully online course."},{"speaker":"MARY HELEN:","startTime":1175.58,"endTime":1181.28,"body":"I see that right now there's a dearth of instructional"},{"speaker":"MARY HELEN:","startTime":1181.28,"endTime":1185.75,"body":"designers applying for positions, and a lot of that has"},{"speaker":"MARY HELEN:","startTime":1185.75,"endTime":1190.49,"body":"to do with universities have finally realized we need these"},{"speaker":"MARY HELEN:","startTime":1190.49,"endTime":1190.97,"body":"people."},{"speaker":"MARY HELEN:","startTime":1191.66,"endTime":1197.42,"body":"And I see that changing over time just from the"},{"speaker":"MARY HELEN:","startTime":1197.42,"endTime":1204.44,"body":"standpoint of realizing that there's other options besides just going"},{"speaker":"MARY HELEN:","startTime":1204.44,"endTime":1208.7,"body":"and working at a university or working in corporate America."},{"speaker":"MARY HELEN:","startTime":1209.42,"endTime":1215.81,"body":"And from our perspective, I see instructional designers realizing that"},{"speaker":"MARY HELEN:","startTime":1215.81,"endTime":1219.74,"body":"their skill sets are incredibly valuable and that they have"},{"speaker":"MARY HELEN:","startTime":1219.74,"endTime":1223.88,"body":"the ability to not only have a full time job,"},{"speaker":"MARY HELEN:","startTime":1223.88,"endTime":1228.26,"body":"but also be able to be their own boss and"},{"speaker":"MARY HELEN:","startTime":1228.62,"endTime":1233.15,"body":"do freelance work and realize it's a valuable skill."},{"speaker":"REBECCA:","startTime":1233.96,"endTime":1238.13,"body":"Thank you very much for joining us on demystifying instructional"},{"speaker":"REBECCA:","startTime":1238.13,"endTime":1238.61,"body":"design."},{"speaker":"REBECCA:","startTime":1238.67,"endTime":1241.55,"body":"I think all of the listeners will greatly appreciate your"},{"speaker":"MARY HELEN:","startTime":1241.55,"endTime":1242.03,"body":"insights."},{"speaker":"MARY HELEN:","startTime":1243.49,"endTime":1245.14,"body":"Thank you very much, Rebecca."},{"speaker":"MARY HELEN:","startTime":1245.26,"endTime":1247.87,"body":"I appreciate the opportunity to talk to you today."},{"speaker":"REBECCA:","startTime":1248.74,"endTime":1252.25,"body":"You've been listening to Demystifying Instructional Design, a podcast where"},{"speaker":"REBECCA:","startTime":1252.25,"endTime":1254.98,"body":"I interview instructional designers about what they do."},{"speaker":"REBECCA:","startTime":1255.58,"endTime":1257.53,"body":"I'm Rebecca Hogue, your podcast host."},{"speaker":"REBECCA:","startTime":1258.16,"endTime":1260.14,"body":"If you or someone you know might like to be"},{"speaker":"REBECCA:","startTime":1260.14,"endTime":1264.01,"body":"a guest on demystifying instructional design, please complete the Be"},{"speaker":"REBECCA:","startTime":1264.01,"endTime":1264.82,"body":"My Guest form."},{"speaker":"REBECCA:","startTime":1264.82,"endTime":1266.98,"body":"Available on demystifying instructional design dot com."},{"speaker":"REBECCA:","startTime":1266.98,"endTime":1270.67,"body":"Show notes are posted as a blog post on"},{"speaker":"REBECCA:","startTime":1270.67,"endTime":1272.74,"body":"demystifying instructional design dot com."},{"speaker":"REBECCA:","startTime":1273.22,"endTime":1275.59,"body":"If you enjoyed this podcast, please subscribe or leave a"},{"speaker":"REBECCA:","startTime":1275.59,"endTime":1277.48,"body":"comment in the show notes blog post."}]}