Retail Remix

Agile has come to the forefront as the new key to store experience success. But agile can’t become a reality without timely, actionable data.

That’s why Julian Mills, CEO of Quorso, believes that, now more than ever, retailers need to focus more on manager empowerment. More specifically, he believes they should focus on providing store and district managers with real-time data that can help them take meaningful action.

Show Notes

Agile has come to the forefront as the new key to store experience success. But agile can’t become a reality without timely, actionable data.  
 
That’s why Julian Mills, CEO of Quorso, believes that, now more than ever, retailers need to focus more on manager empowerment. More specifically, he believes they should focus on providing store and district managers with real-time data that can help them take meaningful action. In this episode of Retail Remix, Julian shares his thoughts on how retailers can:  
  • Address new challenges and complexities in the store;   
  • Provide new, more robust solutions to help managers get a more detailed, real-time view of store trends; and  
  • Embrace agile in a meaningful way across locations.  
     
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What is Retail Remix?

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.