In this conversation, Adam is joined by Wendy Shand, an entrepreneur and business coach, who shares her journey from marketing to building a successful business in the travel industry. She discusses the impact of the pandemic on her business and the lessons she learned from tough conversations during that time. Wendy emphasizes the importance of emotional intelligence and human interaction in conflict management and workplace culture. She also highlights the significance of having a clear vision and values in driving a business forward.
Takeaways
- Building a successful business requires adapting to challenges and finding innovative solutions.
- Emotional intelligence and effective communication are crucial in managing tough conversations and conflicts.
- Creating a positive workplace culture involves aligning values, recognizing and rewarding employees, and fostering a sense of purpose.
- Human interaction and emotional intelligence are essential in a technology-driven world.
What is Mediation Matters?
Mediation matters is a podcast that explores how meditation can make the world a better place. Join Adam Gersch, Founder, and CEO of Global Mediation, the most active and fastest-growing national provider of mediation services. Adam discusses the latest developments, trends, updates, and important topical questions with real experts in the field. We will be exploring how to disagree well and take a behind-the-scenes look at mediation and share central mediation skills and their practical application in a variety of situations.