The Question: Design System Collaborative Learning

Ben Callahan is joined by Robin Di Capua and Taylor Cashdan, members of the Redwoods Design System Community who spent nearly a year building the Redwoods Compass. Robin has worked as a designer since 2009, has focused on systems since 2016, and recently joined the design system team at GetYourGuide in Zurich. Taylor has spent six years as a systems practitioner across enterprise, startup, and consulting teams.

The survey went to more than 1,100 practitioners and received 52 responses to two questions, plus a spider chart homework assignment. During the session, participants took the Compass live and compared their gut-check charts with its results. The conversation covers voluntary adoption versus mandates, surprising gaps between charts, legacy systems in the public sector, taking the Compass as a team, and where community fits in the framework.

Show Notes
 00:04 — Welcome and sponsors
 01:09 — zeroheight's maturity model and the Redwoods Compass
 02:47 — The survey questions and spider chart homework
 05:05 — "None tell me whether the programme is healthy"
 05:58 — Origin story: from readiness to health
 07:25 — The six Compass categories
 09:44 — Setting up the FigJam exercise
 12:32 — Taking the Compass: Authority
 14:55 — Alignment
 17:44 — Resource Lifecycle
 19:06 — People
 21:02 — Investment
 21:33 — Infrastructure
 23:54 — Defining design system health
 24:31 — Voluntary use and fit as health signals
 25:28 — Jesse Gardner on resisting a mandate at New York State
 27:14 — Comparing spider charts
 30:06 — Leo Vogel on ChatGPT's estimate vs. the Compass
 30:58 — Mike Polowick on a drastic gap in People
 33:34 — Jesse Gardner on legacy sites and public sector funding
 34:54 — Taking the Compass as a team
 37:43 — System health vs. effectiveness for your product
 39:09 — Using divergence to surface expectations
 40:35 — "Too busy" as unrecorded health work
 41:59 — Jeremy on quick vs. considered answers
 44:59 — A memorable survey answer and four acquisitions
 45:49 — Mike Polowick on where community fits
 48:19 — zeroheight panel and wrap-up

Where to Find the Hosts
Ben Callahan is Founder of Sparkbox (https://sparkbox.com) and Redwoods Design System Community (https://joinredwoods.com). Read his writings, have him present at your event, or engage with him as a coach or consultant at https://bencallahan.com

Robin Di Capua is a designer on the design system team at GetYourGuide in Zurich. Connect with him on LinkedIn: https://bit.ly/3VYboQI

Taylor Cashdan is a design systems practitioner who has worked across enterprise, startup, and consulting teams. Connect with him on LinkedIn: https://bit.ly/4cZhbKq

Get the Raw Data
Access the complete survey data from Episode 080 to conduct your own analysis: https://bit.ly/4c18Fx5

Review the FigJam Notes
Dig into the collaborative notes we took as a community during the deep dive: https://bit.ly/4wZmHH7

Join the Conversation
The Question explores design systems topics through community research and deep-dive discussions. Participate in future episodes and contribute to the next survey: https://bit.ly/answerTheQuestion

Music licensed through Soundstripe.
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What is The Question: Design System Collaborative Learning?

The Question is a collaborative learning podcast about Design Systems. Smart people like you sign up, answer a few niche questions about design systems for each episode, and then we all get together to unpack the data we've gathered. Each week, I'll invite a new co-host to help facilitate the conversation. After the deep dive, the co-host and I record a recap of what we learned. That means, for each episode, you can listen to the recap and the full deep dive!

If you're a design system practitioner, subscribe today (https://bencallahan.com/the-question) to receive an invitation to each episode. This only works if the community joins in!

Stay in learning mode ❤️