Navigating the Tides of Leadership: Insights from CEO Eric Dillon's Journey to Success

In this episode, host Kendall Raessler interviews Eric Dillon, the President of General Bank Canada, who shares invaluable experiences and wisdom from his professional journey. Eric discusses his career shift from chemistry to economics, his progression from retail banking to leading small banks, and the impactful lessons he learned as a first-time CEO. Throughout the conversation, Eric emphasizes the importance of mentorship, self-development, and the need to cultivate leaders within the organization. He also sheds light on his approach to work-life balance, strategic scaling, and leveraging technology for efficiency. 

Join us for a compelling and insightful conversation with Eric Dillon as we uncover the mind matters behind successful leadership.

Timestamps

00:00 U of A grad switched from chemistry. Branch manager.

03:14 Grew up in retail banking, facing challenges.

06:46 Leading means checking the ego, seeking help, and delegating.

11:59 Innovative achievements, proud mentorship, and social impact.

15:55 Striving for improvement, being honest with oneself.

16:40 Consolidate tasks and focus on priorities.

22:54 Technology levels the playing field for banks.

23:58 AI improved the loan approval process and minimized losses.

Connect with Eric Dillon

LinkedIn: https://www.linkedin.com/in/ericjdillon/?originalSubdomain=ca

Website: https://www.generalbank.ca/

Creators & Guests

Host

Kendall Raessler

Kendall Ressler understands sales, it has been in his blood for more than 25 years. Having been a leading mortgage broker in the past, he understands the sales process and how much time can be misspent with clients, no matter what industry you may be in. Things aren’t always optimized for all of the players involved in the sales cycle, and Kendall wanted to help make things better, for everyone.

Producer

Matthew Millstein

Podcast Alchemist | Crafting Relationships through Podcasts | B2B Storytelling with Soul | Founder & CEO at Old Soul

What is Mind Matters?

Step into 'Mind Matters,' where we reveal the high-stakes world of CEOs, from their first-day jitters to game-changing strategies, and equip you with invaluable insights and practical advice essential for your personal growth and leadership journey.

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Podcast Produced by Old Soul: https://aoldsoul.com/