Volume-based pricing in IT outsourcing

AMS Expert Srikanth Karunam, throwing some light on volume-based pricing in IT Outsourcing, a topic which is getting quite popular among some of our newly acquired customers.

Show Notes

Businesses today are undergoing waves of transformation more rapidly than ever before. Change in the ways of operating a business, diversify revenues, control costs, gain a competitive edge through technology, are forcing IT leaders to look for agility. While agility is a broad term in the context of IT outsourcing, here’s his take on volume-centric pricing models. In this model, the customer would be in a ‘pay as you use’ mode of services, meaning they would pay only for the number of tickets delivered in a month with the scope of services being constant like a number of modules to support, support coverage, type of tickets to service, geographies to support, etc, they would also get to choose a minimum number of support tickets to service per month.

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What is AMS?

With over 18 years of experience in IT consulting specializing in SAP (ERP), Srikanth brings a proven track record in managing complex projects, nurturing strong client relationships, and handling multi-regional projects. As an SAP and PMP-certified executive, he has experience delivering enterprise solutions and providing project executive coverage, project management, and functional architecture across SAP sales and implementation engagements.