Plumbing owner Nick Sambrick (Revelation Plumbing – Pittsburgh, PA) shares the exact priorities that helped him double year after year: learn faster than the business grows, define (and fire) the wrong customer, align tech incentives without nuking margin, make service wildly profitable, and price with gross profit first. We also hit CAC:LTV, option pricing, and why you should market harder when you’re busy.
Guest – Nick Sambrick
Facebook & YouTube:
@RevelationPlumbing Company: Revelation Plumbing (Pittsburgh, PA)
What you’ll learn:
- The 5 priorities to go from $1M → $2M
- Avatar shift: landlords → homeowner service
- Performance pay that protects profit
- Service tickets from $300 → $1,200 with options & education
- Pricing off gross profit, not revenue