In this excellent interview, Adam chats with Director of Learning, Leadership, & Inclusion at Marston's, a leading UK pub operator with over 1,300 pubs and over 10,000 workers.
With over 20 years of experience in the hospitality sector, she is recognised as a senior L&D thought leader and a strong believer in fostering high-impact cultures where individuals feel deeply aligned with their company’s mission, purpose, and values. Her expertise spans coaching, leadership development, employee engagement, learning technologies, apprenticeships, and skills development.
In this episode, Jane shares her experience as a coach and the coaching experience at Marston's, touching on some of her favourite experiences as a coach and sharing her thoughts. Including:
- How to Ask the Right Questions and Be an Excellent Listener
- Mastering the Core Competencies of Coaching: Listening, Questioning, and Creating Awareness
- Why Practice and Reflection Make Perfect
- Embedding Coaching into Everyday Conversations
If you’re looking to integrate coaching into your life, this one is for you.
Looking for a content library to help your team develop their productivity, communication, leadership skills and more? Check out
assembleyou.com and follow us on
LinkedIn.
What is The Assembly?
The Assembly: Where L&D Minds Assemble
The future of workplace learning doesn’t live in theory — it lives in lived experience, fresh research, and honest conversations.
That’s what The Assembly delivers.
Hosted by Adam Lacey, Co-Founder of Assemble You and digital learning veteran, and Brigid McCormack, a newcomer to the world of L&D, this is your go-to space for rich, real talk on what’s driving L&D forward.
In each episode, you’ll find:
Richer insights that go beyond surface-level tips to unpack what really works in learning today
Expert perspectives from leaders shaping the L&D landscape
Access to new research on tech, methods, and innovations defining tomorrow’s learning culture
Practical strategies you can use right now to build essential skills like leadership, communication, and adaptability
Whether you’re designing programs, shaping strategy, or driving culture change — if learning is your thing, this is your podcast.
Formally known as L&D Challenges.