The FM Fix

Facilities and estate management isn’t short on responsibility, but it is short on honest conversations about leadership, confidence, and who gets heard. 

In this episode of The FM Fix, we’re joined by Louie-Mae Gibson, then Estate Director at Knight Frank, to talk about what leadership in FM really looks like when you strip away job titles and outdated expectations. 

We explore how FM leaders can build credibility without burning out, why equity and inclusion aren’t “nice-to-haves” but operational issues, and how better cultures lead to better outcomes across estates.  

Louie-Mae also shares insights from her journey through HR, operations, and senior estate leadership and why celebrating good FM work matters more than the industry often admits. 

What is The FM Fix?

Your monthly hit of the future of FM, cutting through all the noise (and the BS).

Each edition/episode brings you clear, practical insights to help you stay compliant, reduce downtime, and embrace sustainability. From emerging tech and AI to the nuts and bolts of day to day ops, we’re here to support you in doing your best work.

Blending expert advice, digital tools, and a bit of common sense to help you shift from reactive to proactive, making your work life easier.