The Teamwork Advantage a Gregg Gregory Podcast

Nate Brown is a perpetual student and the author of “The CX Primer”. He was named the “CX Influencer of the Year" by CloudCherry in 2019 and a top thought leader for ICMI and LitmusWorld.

Show Notes

Nate Brown is a perpetual student.  After spending over a decade managing a complex technical support environment for Occupational Health and eLearning Software, he graduated to The Customer Experience.  

In this very engaging episode, it is clear that Gregg and Nate Brown have a true rapport. Nate talks candidly about the biggest difference between customer service and customer experience; how the service you receive makes you feel.  

Nate Brown is a perpetual student and the author of “The CX Primer”. He was named the “CX Influencer of the Year" by CloudCherry in 2019 and a top thought leader for ICMI and LitmusWorld.

What is The Teamwork Advantage a Gregg Gregory Podcast?

Welcome to The Teamwork Advantage, a Gregg Gregory Podcast. Informal and insightful conversations with professionals and experts in the TLC arena - Teamwork, Leadership, Culture. A must-listen program, where we take you inside the mind's of these experts to discover actionable insights to be a stronger team member, a more effective leader, and enrich your team's culture.