This story was originally published on HackerNoon at:
https://hackernoon.com/ai-driven-customer-support-naveen-kunchakuris-multilingual-chatbot-cuts-call-volume-by-70percent.
Kunchakuri’s AI chatbot cut support calls by 70%, scaled globally across platforms, & set new standards for multilingual, enterprise-grade customer service.
Check more stories related to machine-learning at:
https://hackernoon.com/c/machine-learning.
You can also check exclusive content about
#ai-chatbot-customer-support,
#naveen-kunchakuri,
#multilingual-ai-assistant,
#generative-ai-deployment,
#ai-in-customer-experience,
#machine-learning-engineering,
#enterprise-chatbot-integration,
#good-company, and more.
This story was written by:
@echospiremedia. Learn more about this writer by checking
@echospiremedia's about page,
and for more stories, please visit
hackernoon.com.
Naveen Kunchakuri led the full lifecycle of a multilingual AI chatbot that reduced customer support calls by 70%. Deployed across WhatsApp and web, the solution delivered 24/7 global support, integrated with legacy systems, and improved satisfaction scores—setting a benchmark in AI-driven customer service and operational efficiency.