Work allocation runs through the core of law firms - how well it's managed will impact the retention & productivity of lawyers. Will Dougherty, Co-Founder of Capacity discusses how work allocation can be done better using technology.
Show Notes
Professional services environments are stressful. Among the myriad of items to be juggled each day, you must manage workloads, managing the capacity of employees - what kind of work & how frequently work is allocated. How well this aspect is managed will impact performance, productivity, DEI, and retention.
As part of our startup series, we speak with
William Dougherty, Co-Founder of
Capcity, a legal tech tool that looks to improve the allocation of work.
In the episode, we'll discuss (numbers are time markers):
- What is Capacity → 1.48
- How is work allocated → 3.09
- Issues with the current approach to work allocation → 4.24
- What if nothing changes → 5.48
- Capacity management vs. work allocation → 12.31
- Getting buy-in to effect change → 17.02
- The business impact of attrition → 21.46
What is Fringe Legal?
The Fringe Legal Podcast is a collection of conversations with legal innovators on how to put ideas into practice. Each episode is a discussion with a change-maker who shares their ideas, insights, and lessons from their journey.